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    Car Nexus

    1.0 (1 review)
    Closed 10:30 am - 6:30 pm

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    First Class Auto - 2019 Toyota Highlander Limited

    First Class Auto

    (10 reviews)

    i recently purchased a 2014 Hyundai elantra unfortunately a week later it threw a code for…read morecylinder 2 misfire I brought it back to first class and they dropped everything and I mean everything they had it in the shop within 15 mins and diagnosed and fixed within 2 hours even going as far as driving me home and picking me up when the car was done. they even went as far as to offering to pick me up from my house and drop me off at work every day until it was fixed a 20 mile drive

    Sam and his team are the best!!! My wife and I are extremely…read morepicky when it comes to buying vehicles. We spent months searching all over the country looking for the perfect Toyota, and when we finally found one at this dealership, we were hesitant because it wasn't a Toyota dealer. After reading countless positive reviews and hearing how highly people spoke of them, we decided to take a chance--and I'm glad we did. From the very first phone call, Sam was outstanding. We explained where we were traveling from and the vehicle we were interested in, and he had no problem holding it for us until we arrived. Right away, it was clear that customer satisfaction is his top priority. When we got there, the vehicle exceeded our expectations. As anyone shopping for a pre-owned vehicle knows, you inspect everything and look for flaws. The problem was--we couldn't find any. Before we even arrived, Sam had installed four brand-new tires and completed both the front and rear brakes. The amazing part is that the vehicle didn't even need them immediately. He simply wanted to ensure that we wouldn't have to worry about those expenses down the road. Even after investing in those upgrades, he never increased the price. That level of honesty and commitment is almost unheard of in today's car market. Unlike many dealerships, Sam is never pushy. He gives you the time and space to thoroughly inspect the vehicle, take a test drive, and ask as many questions as you want. His knowledge of the vehicles he sells is impressive, and he is completely transparent throughout the entire process. My wife and I drove a total of 10 hours to purchase this vehicle, and without hesitation, we would do it all over again. In fact, when it's time for our next vehicle, this will be our first stop no matter how far away it is. The quality of the vehicle, the honesty, the professionalism, and the customer service were second to none. If you're looking for a dealership that truly stands behind what they sell and treats customers the right way, I cannot recommend Sam and his team highly enough. This was, without question, one of the best vehicle-buying experiences we've ever had.

    Bridgeland Auto Brokers

    Bridgeland Auto Brokers

    (32 reviews)

    ***Now the truck has engine problems along with unsolved transmission problems. dealership refusing…read moreto take the vehicle back. 2 days have gone by and they haven't even looked at it while I'm without a vehicle *** *** over a week later. Still no call back*** *** This seems to be the only place they will communicate. I did not receive any phone calls, voicemails, emails or texts from you. And have since called back 2 times leaving my contact information in your voicemail with again....no response. The terrible communication of this place continues *** I have purchased four vehicles personally, plus a good number of friends and family from this dealership over the past 10 years, but unfortunately this will be my last experience here. From the start, the communication has been very poor. I purchased a truck tjat was not on the lot. It belonged to the general manager's father and I was told it was a Platinum. I came by to look at the truck and it turned out to be a Lariat. Not a huge deal but I was just expecting something different, I was also told it was a 2022--the oldest model year I was willing to consider--as I was signing paperwork my wife noticed it was actually a 2021. At this point its Friday night and we need a vehicle for trip planned the next day. Disappointed and Regrettably, I continued to sign. The night of pick up, I sat there in the waiting room for hours as my original salesman was off, and another salesman took over the task while juggling other customers, he seemed overwhelmed. Since the purchase, I have had multiple service issues with the transmission,brakes and hidden damages. the communication from the service department has been extremely lacking. Overall, this experience has been very disappointing. Because of the misinformation and the continued lack of communication, I will no longer be doing business with this dealership in the future. On top of all of this, the lack of communication continues, I am sitting here on a Saturday night after hours and I still don't have a vehicle for Monday with again no update from anyone.

    Don't buy from these guys, they are fine when selling you a vehicle but you lose any customer…read moreservice after you drive off the lot. They also hide defects in their vehicles. Bought a GMC Truck with just over 50K miles and a few months later the tail pipe is completely rusted out and broken in half. No way I drove it enough to do this kind of damage, tried to have them fix it. After three days of no response they decided the best they would do is cover labor and only charge for the parts. $900 for a repair that would cost $100 anywhere else for parts. They know they sold me crap and won't take responsibility for it. I never thought I would have to inspect a tail pipe on a truck with 50K miles on it. My F150 was older, had 150K plus miles and never rusted out once.

    B & T Auto Service

    B & T Auto Service

    (2 reviews)

    B&T is a full service garage and dealership located in a small building on the corner of Butternut…read moreand Townsend on Syracuse's north side. They offer all types of repairs and even offer financing for the cars they sell. Growing up, my grandfather was a mechanic and he always did any and all repairs on my vehicles. After he passed, I really had no idea where to go to get my car serviced. I didn't have much trust in mechanics when it came to my car, so I tried my best to find friends or friends of friends who were able to fix simple stuff on my car, but eventually, I needed a more involved repair. I ended up at B&T because my wife had recently brought her car to them for a repair because 5hey are a 2 minute walk from her job. She was happy with their work, so I felt comfortable enough bringing my car to them as well. I have had my car serviced by them several times and they always do a good job. Jeremy in the office is very friendly and will explain every thing that is going on with your vehicle to you. They're prices are reasonable. Still somewhat expensive, but what mechanic isn't? They are also usually able to get your car taken care or and ready for you pretty quickly, I've never had my car there longer than a day. I'd recommend them to anyone looking for a mechanic in the area.

    Couldn't recommend this place more- these guys are the best! Very efficient, and I've always been…read morequoted a very fair price. They really take the time to listen to you and get what you need done, and treat you with compassion instead of just as a customer. As someone who doesn't know much about cars, it can be intimidating to bring your car for a repair, but these guys extremely trustworthy.

    Car Nexus - usedcardealers - Updated June 2026

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