The car we purchased had issues from the start but they took care of it as needed. We went back…read moresince and service department was rude. Pricing seemed much higher than most dealers we have been to. When asking about pricing, I was just given a "that's how it is, that's what it costs" dismissing anything I had to say. I won't name the person but I hope that isn't everyone there. We will no longer be using them for service needs for car.

This is my second review of this John Kennedy Ford of Jenkintown; I purchased a used van and…read morebrought it in for 3 minor issues. Entering into the service department, everyone was busy, yet they took a moment to acknowledge I was there. Rich Alampi, one of the service advisors, called me over and began the process. He listen to what I was there for, we went out to vehicle and he resolved one issue on the spot, the two remaining needed a mechanic to investigate. Since it was electrical, Rich suggested they drop me off at home. Waited 5 minutes for their driver, Christina, and 20 minutes later was home. Christina was pleasant, drove safely and we had a nice conversation. Later in the day, Rich, called me to update me on progress, and called later to inform me that they needed a part, it was being delivered overnight and they would work on it first thing. By 10:00 the next morning, the car was finished and they dropped it off at my home. Just like the purchasing experience I had here, it was "World Class". The entire service department worked together, a very cohesive group. Customer Service is not a catch all phrase here, it the way the do business every day. I would recommend this dealer to anyone, work with them and they will find a way to make it right for you.

The sales staff was very kind. We loved Steve. It was a low-pressure shopping experience. I wish…read morethey could give some other dealerships lessons. I did not end up purchasing the car, but I recommend the dealership.

my car had a malfunction of the volume control on the radio, and i also asked to check the driver's…read moreside mirror, which had small vibrations when listening to music, as a result, the service center broke all the mounts that held the glass of the mirror and broke the mirror during the diagnosis, they asked for $ 800 for repairs, I refused to pay for this repair because the mount was damaged during the diagnosis. The volume control has not been repaired either. I had to drive home without a mirror, which created a great danger when driving.

Absolute disgrace of a business with the most appalling Customer Service I've ever dealt with. For…read moreover a week there was zero communication after multiple attempts to reach out to them to find out what was wrong with my car. They continually hung up on me when trying to call. Stay away from this place they're horrible and do not value customers and have zero respect.

Probably the worst customer service I've ever experienced first hand, and not just one time…read more Literally every time I take my car into service and call this place they never answer. I know there are people there but honestly just don't think they care to answer you. Really weird, I know... And when they do answer they put you on hold and then after 27 mins of listening to their service message then they'll forward you to absolutely nobody and that's that. No sorry we must've gotten cut off. I've literally called this place 5 times today just to see if my car was ready to be picked up. And cant even get that answer. For how much they charge you you'd figure they'd care about servicing you but they just care about the money and boy do they rip you off anyway they can. Customer service is poor to say the least. They don't even pick up during working hours anymore lol Oh yeah, to get a headlight replaced costs $420. Spark plugs $500+... with labor. let's just say I'm selling the car. Everything seems absurdly expensive and I don't feel like they are exactly trustworthy. I literally took my car in for a new headlight, oil change, put air in my tires and check for any else wrong with the car. Just a simple service will cost you thousands of dollars here with their parts and insane labor costs. I'm talking $220 just in labor cost to change a headlight. I think the last time I had this done it cost me $25 bucks. Save your money. They'll nickel and dime you to death. Jeep it's been a great ride but Reedman Toll ended that ride, something doesn't feel right about this place. I've been scammed in Miami and it feels exactly like that. Buyer Beware. 13 calls today... multiple messages left. Not 1 single call back. Reedman Toll, folks. Don't waste your time bc they will surely waste a lot more of it... of the 13 calls placed today to find out the status of my car they answered twice and forwarded me to nobody. They don't value anyone's time but their own. Probably why then never answer, too much work

Reena, salesperson, individualizes the customer, has a full knowledge of the inventory. Gives an…read moreaccurate, clear description of the features, and answers all questions/concerns with complete honesty. I felt that my needs as a customer were prioritized. John Michel.

I have been going there for years. They are without a doubt the best Corvette GM dealer in the tri…read morestate area. Spence is their dedicated Corvette mechanic. Al he works on are Corvettes. The customer service reps are second to none. I deal with Dave and Chris. Dave walks the entire dealership to parts to talk to them If I need anything, They answer every call and every question. There are times I call there five times a day and they never complain. Great service!

Great service just now! Our gas tank door would not open and we only had a 1/4 tank of gas. We…read moredrove straight to Sloan Toyota where we get our car serviced thinking we might have to leave the car there and Uber home. However, Matt, to our delight, told us what otc part to buy there and installed it free of charge. Service couldn't be better!

Sales manager is rude over email online. One word response…read moreto my inquiry, shop elsewhere

Great customer service! We have purchased 3 high end (Lexus, Acura ) pre-owned cars from CarDex…read moreand have loved them all! They are honest, fair and a pleasure to work with. If they don't have what you want on lot, they will find a car for you! They treat everyone like family! If in the market for a quality, high end used vehicle this is your place! Get your picture on their " wall of fame"! Ask for owners, Art or Jerry.

We purchased a 2013 BMW X3 from Art and Jerry in the summer of 2016. They were great and very…read morereasonable to work with. Everything they promised they would do, they did, and several things required some real effort after the sale was completed. These are upstanding guys and the car has been great.

My first experience was renting a 15 passenger van in January. From the initial phone call to the…read morepick up to return of the van was very smooth and easy to deal with. A couple months later we purchased and 2010 Chevy HHR and couldn't be more happy with it. The purchasing process was explained in detail by Carol & Tom and made it a very comfortable experience. Will absolutely rent/buy from this business again and again.

From the owner: We have been serving Glenside and surrounding area since 1988. We sell used cars, used vans and…read moreused trucks. We also rent cars, rent vans and rent trucks. Financing and extend service contracts available. We are a Pennsylvania Auto tag agency also so it is one stop shopping.