I found this shop through my employer, as they service all of our company vehicles. After bringing…read moremy own car in, I can confidently say I won't be going anywhere else. Tony is incredibly honest, offers fair pricing, and provides excellent service. If you're looking for a trustworthy mechanic, Tony is the one to go to.

Tony is super duper nice! We brought in a 2022 VW for oil…read morereduction bc our previous mechanic carelessly overfilled it. Tony was quick to take my call and service my sister's car. Overall a great experience and we would come back for all our cars' needs!

Have been using services for over two decades... included mainly smoke check, changing tires n oils…read moreservices!! Their ownership are belonging to a very social able n friendly Chinese couple n included their daughter now..., It's a very good quality services and value for most brands auto services n repair...

Me & my family have been going here for years. Growing up, I remember my dad telling me this is the…read morebest & most reasonably priced auto shop he's ever been to. I can 100% attest to that. I have introduced this place to my boyfriend, friends & coworkers who all know & love San Gabriel Automotive. Richard & Carol are friendly & provide the best customer service. They will get the job done in a timely manner with smiles on their faces. I highly recommend if you are looking for kind people who are very knowledgeable & will give you a fair price every time.

I came here because I was in a bind. My usual smog spot had a 3-hour wait but it's $50 and includes…read morefree retesting within 30 days. I didn't have that kind of time, so I came here since they were immediately available. Nobody was rude. They were actually quick and professional. They took my car, and in less than 5 minutes the tech came back and explained that my car's computer had been reset and the readiness monitors weren't complete. I had recently changed the battery, so that made sense. He told me I just needed to drive it another 50+ miles. What I didn't expect was the $40 charge for that check. At my usual place, if the car doesn't pass, the fee covers retesting within 30 days. I assumed most smog shops worked similarly, but that was my assumption. Here, the $40 was just for running it through the machine, and when I come back it will be full price for the actual smog test. What confused me was that the manager later mentioned that if I had told them about the battery, they could've checked the readiness monitors in about a minute with a different device. That part would've been helpful to know upfront. It seems like offering that quick pre-check automatically could save customers time and money, especially since battery replacements are common. I paid the $40. That's on me for not asking more questions beforehand. But for anyone going in for a smog check, especially if you recently disconnected your battery, I'd recommend asking them to check your readiness monitors first before running the full test. They were fast and polite. I just think clearer communication about pricing and the quick pre-check option would make the experience much better for both the customer and the business. I understand every business runs differently, but this pricing structure just doesn't work for me long term, so I'll be returning to the shop I normally use.

Service is super fast I had a broken window regulator on…read moreone of my cars and needed it fixed before it rained. They stayed overtime to get it done Thank you!!!!

Rising star motor is a 5-star mechanic shop!…read more They've taken care of oil changes on all my vehicles, and even helped patch up some tires. Super professional and the people are really nice. Would definitely recommend. Thanks for keeping my rides running smoothly

I kept getting the run around from different shops, was told numerous different things by different…read moremechanics without them actually taking a look at the car, they just asked whats wrong......idk, thats why Im bringing the car to you. Duh! This location was recommended by a friend who has a good relationship with this business. Idk the name of the man who attended to my vehicle, he already had cars lined up to get fixed at 9am. Asked me to park it and would give me a call by 12. He called in the afternoon about 2 when he finally diagnosed it, gave me a quote and let me know he can start the next day (tuesday) so he can get the parts and latest it would be ready is Wednesday. He showed us the old parts, we test drove the car and immediately felt the difference. I am happy and satisfied with the quality of work, the information provided and for the man showing the faulty parts removed. He charged a decent price for the amount of work that needed to be done.

I normally go to several spots for most of my cars work. But Sunday it's very scarce to find anyone…read morewho does work. I thank God Almighty to find me this place! The staff is very cordial and professional with superb customer service and their lobby waiting room is awesome very clean and they got an arcade section for you and the kiddos to play to pass the time. If that's not your thing you have very comfortable seating available while you wait. They have drinking water and cups if you are thirsty. Bathroom is available as well if needed. Today they did my routine trans drain and refill as well as trans filter replacement, first time at this location as it was in dire need. The price is very reasonable. They also pointed out a lot of other issues my car needed to address at a later time. They got me in and out in no time and I was able to get some other quotes on more jobs my vehicle needs. I will be back soon thanks guys for the awesome quality, value and work! Please contribute to this establishment and give them your business. Dependable, Reliable, Trustworthy service!

Was driving back from Burbank and my car broke down while I was on the freeway. Luckily I was in…read morethe Pasadena area and my cousin referred me to this place. Great service, got my car fixed up nicely for a great deal. They're very hospitable and give a fair pricing. Can't recommend this place enough, you won't find a better automotive shop.

I was in need of getting new brake pads and rotors for my 2020 BMW X5. Was getting quotes from a…read morecouple of other places but getting the quote from RTMotorworks was thorough. I was hoping I just needed brake pads for the front and hopefully not all 4 wheels at the time. They were very responsive and the quote was comparable to other places, if not better. Decided to take it in on a Friday in the morning. Checked my wheels and told me I just needed the front brake pads and rotors replaced. The back was still good. Sigh of relief somewhat. They were able to get the pads and rotors replaced for little under 3 hours. Time went by and they were updating me during the whole time. Great service and team here. Will definitely bring my car back in to get other services done. No issues whatsoever with the new pads and rotors.

PROBLEM: ALIGNMENT ISSUES, CUSTOMER SERVICE, ACCOUNTABILITY…read more When I first tried to leave a review, my account was somehow blocked from posting specifically for RTM, while I could still review other businesses. I contacted Yelp, and by coincidence, the representative I spoke with was also RTM's Yelp rep. He said it was strange that I couldn't post only for RTM. After I explained my situation, he advised me not to leave a review and instead take the matter to small claims court--which I did. During the hearing, the judge seemed to understand my side, but the ruling ultimately favored RTM. Despite being advised not to post this, I'm sharing my experience here because the situation still doesn't sit right with me--especially given Yelp's controversial review practices. On 10/1/25, my rear right adjustable control arm snapped. My car has aftermarket wheels, tires, and suspension components, so a precise alignment is critical to ensure proper fitment without rubbing the fender. I initially went to TM Auto (located across from RTM) for the control arm replacement. After installation, TM took my car to RTM for alignment. I specifically asked them to match the rear right alignment to the rear left, which was set at -2.8 degrees. When I went to pick up my car, I immediately noticed the rear right wheel did not match the rear left. The camber was visibly off. I pointed this out to the technician, but he insisted the alignment was correct and that there were no machine or human errors. After repeated requests, they put the car back on the rack, but instead of rechecking, two additional technicians came out and dismissed my concerns with questionable explanations: "Toyota made the fenders uneven." "Your control arm is made in Taiwan/China--what do you expect?" Despite putting the car back on the rack, they never rechecked the alignment. They simply removed the car and stood by their original claim. With no resolution, I had no choice but to drive the car home. Because the alignment was incorrect, my tires rubbed against the fender the entire way. The next day, I found heat damage, paint cracking, and visible wear on the fender. I came back the next day to talk to Richard (the owner) hoping he would recheck everything, but it was apparent he was "too busy"--despite clearly having time to talk with other customers and then continue working on another car, while ignoring me. I waited outside RTM for over an hour trying to speak with him. When the TM Auto manager asked if he had seen the damage, his response was, "Yeah, so what?"--with no concern at all. After is when I left, and was forced to go to another shop to realign--more driving, more damage done. I used a camber gauge and measured -2.8 degrees on the rear left and -2.0 degrees on the rear right. To confirm, I took the car to my trusted shop, Chewerks in La Habra, where they verified the rear right camber was indeed -2.0 degrees and did not match the left side. Their measurements matched mine exactly. Because RTM refused to recheck or correct their work, this improper alignment caused damage to my car. The rear left side tucks properly, while the rear right sticks out about half an inch, which led directly to the rubbing and damage. I had clear documentation and evidence, but the court still ruled in RTM's favor. I chose not to appeal to avoid spending more time on the matter. A nearby body shop, Cenco Auto Body, quoted over $1,800 to repair the fender (with another shop giving a similar estimate), confirming the extent of the damage. What could have been a simple recheck turned into a costly mistake. Despite everything, RTM did not offer any compensation or attempt to make things right. Seeing RTM's highly rated Yelp profile made their response even more surprising. They're quick to take your money with a smile when things go well, but when issues arise--as in my case--they deny responsibility and make no effort to make things right (In my case, they didn't take money directly, but a receipt was given to TM Auto, and I had to pay TM Auto--which is the same as paying RTM directly). TM Auto went as far as offering RTM to help cover the repair costs, but RTM still refused. TM Auto didn't have to step in for someone else's mistake, yet they still tried--that says everything. Richard (the owner) had my contact information through the small claims process, yet he never made any effort to contact me--even before we went to assigned court date. After what happened, I'm relieved I didn't bring my other cars first--especially since those cars are of higher value. It seems RTM has many satisfied customers, along with a smaller number of unhappy ones. Hopefully, you don't end up in the latter group like me. FWIW: Following the incident, I contacted Hunter to verify when RTM's rack was last calibrated. Abel (rep) advised that its calibration was set to expire later that month. This raises the possibility that their rack may have been out of calibration.

It was Labor Day Weekend and our Toyota needed a good amount of servicing plus maintenance:…read moreradiator, radiator/coolant clean out, etc. Luckily, SGV Autocare took the car in the afternoon - Andy and his crew worked after hours and they even drove out pretty far to purchase additional parts. They really went above and beyond to service our car! Communication was great throughout the day and we were able to pick up the car later that night. Elite customer service, price was very reasonable - highly recommend!

im usually very skeptical about other mechanic shops. esp for bmw shop. i got quote around the area…read moreand the price was leg and arm. I got a full refresh on my 2018 340i. car was overheating and misfiring last minute before i got here. i had to changed oil filter housing ,valve cover, old pipes, new inner cooler and many more. their were able to tackled all in within 1month or so and top of that parts was the longest wait. Note; their shop was insanely filled with other cars and insanely busy. Andy and the crew was friendly and informative what i need to be done before things get hectic with the old pipes, so i pulled the triggered and did everything for future headaches. got the Car back and it feels super healthy and way more alive. In the end, Great price! Great shop.Definitely recommend!!

Great mechanic shop. My ACURA MDX needed a new starter and I live around the corner so I was lucky…read moreto find this shop on Yelp. They had the best pricing and I was able to tow my car there on the same day. Honest estimate, worked quickly, and just an all around nice guy. Glad to find a shop so close to home that can be my permanent go to place.

Very high quality service and very honest. Will definitely come back to have my car taken care of…read morehere.

Im gonna start by saying this. I never really reviews, but Im taking time out of my day to write…read morethis. I have written a total of 3 reviews in my 21 years on this earth and this is one of them. I have no words. Jeff was absolutely amazing to me. He provided the exact service I needed in very competitive timing. While other places quoted me $300+ and 3ish hours for getting a Pre-Purchase Inspection. He did it in 45 minutes, $250, ran the diagnostic perfectly, found everything that needed to be fixed. The dealership rep tried to steer Jeff away from the problems and made excuses for everything but Jeff didn't buy it and told it to me exactly how it is. He didn't beat around the bush, and told me everything. I would 100% recommend Jeff to anyone and everyone in the area. He is a 100% honest man who cares about his clients, and he gets the job done perfectly and professionally. 100/10 service.

Went for a pre-purchase vehicle inspection and he was so thorough it actually saved me from buying…read morethe wrong vehicle. Detailed breakdown of every issue, exactly what you need before putting money down. Worth every penny. Will absolutely use them again before my next purchase.

I was in an accident and was honestly pretty stressed about getting my car fixed, but I'm so glad I…read morecame here. From the start, Ohan and all the guys were SO nice and made the whole process way less overwhelming. They took the time to explain everything in a way that actually made sense and never made me feel rushed. I have an older car, so it wasn't easy finding all the original replacement parts, but they put in the extra effort to keep everything original and didn't cut any corners. My car honestly looks even better than it did before the accident, and you can tell they really care about the work they do. They were also super open and honest the entire time, which made such a difference. I can't recommend this place enough and am so grateful for everything they did!

Prompt response time, clear and concise answers and information. Easy to talk to and work with…read more Repair was done within quoted time period. Pricing was reasonable with OEM parts and labor.