I have a Home Warranty and Casale Electric was the one who got assigned to check out my Electrical…read moreIssue with my Central AC unit.. after checking everything out it was Determined that the Thermostat was not working anymore! I purchased a Nest Thermostat over the winter time and I let the Electrician (Dan) know this kinda saving him a trip to Home Depot or another place so this worked out pretty good!! The Nest thermostat was installed and started updating once it was connected up.. everything works Great!! Dan also let me know what was happening all the way from beginning to finish... Central AC is up and running!!

Was in a pinch on a Sunday they showed up spent 3.5 hours to put a band aid on my wires told me…read morethat they had to research the repair made it sound like it was a major repair charged me $478.00. Called me the next day told me that it would run me an additional $500 to repair the wires I declined. I called another electrician who charge me $175 was in and out in 2 hours called them back to vent they basically blew me off. DO NOT CALL CASALE ELECTRIC THEY WILL RIP YOU OFF!!!!!!!!!!!!! Oh yeah they do cash only now I know why.

We selected R B Queern to install a new mini-split system in our house. I interviewed 5 different…read morecompanies in total. RB Queern's proposal was clear and they spent time explaining why they chose the equipment outlined in their proposal. It was the most comprehensive of the 5 that I received. They had the best value in terms of total cost. They actually had the lowest bid. They reccomended an electrician for that portion of the work and they were prompt to respond and gave me a very solid bid compared to others. The installation took 3 days and I have to say that their technicians did nothing but a first class job. They were prompt, answered questions, took care of our house and cleaned up every day. They were a pleasure to have in your house. I would definitely recommend R B Queern for any time of HVAC work

I called R.B.Queern to come out to my house to tune-up my central AC system. My experience with…read morethem was both positive and negative. The PROS: The technicians were professional and friendly. During the 2 hours they worked, they were efficient and did not waste time. Because they charge by the hour ($165 per hour), this is important. The techs found an error in how the AC unit was installed, and they were able to fix it that day. Their fix prevented a big problem of water leaking into my ceiling. Also, when I reviewed the work order, I do not think I was over-charged for the parts they needed to fix my unit; the prices I was charged for the PVC parts seemed reasonable. The CONS: I was never told when I booked the appointment (as a new client) that they charge the travel time from when the tech leaves the previous job and drives to my house. As a result, I was charged $82.50 (30 min) for the tech to drive to my house from the previous job. This is an excessive charge. I understand that gasoline costs money, but to charge $165 per hour for travel time is too much. If they charged something like $30 per hour for travel time, that would be reasonable, and I would be leaving a 5 star review.

This company has been servicing our mini split system for years now. You will not find a nicer…read moregroup of people. They stand behind their work 100%. Their communication is excellent. Whenever we need service, they strive to schedule us asap. I have no issues with pricing, knowing the work they perform is needed and great quality. Staff is courteous, well trained and eager to please. If you should need their services,you can be sure it will be done right and reasonably priced. The Moreira's in Coventry RI

Jonathan C. came to my house for the yearly cleaning and inspection of my boiler. RI Energy had…read morepreviously replaced my gas meter and the service tech could not get the boiler to run. Jonathan arrived on time and fixed the situation almost immediately. He was not only very professional but extremely courteous as well. I highly recommend Jonathan as he is punctual, professional and experienced.

This summer, after 24 years of good service, our Lennox air conditioner unit failed. We asked…read morerepresentatives from several local companies to evaluate the situation, make recommendations, and submit an estimate to replace the unit. Almost all the representatives that contacted us noted that a failed compressor was the problem Another problem was that our unit was located beneath the roof in a third-floor attic. We decided to go with Continental Engineering, the same company that installed our unit 24 years ago. While each of the representatives was knowledgeable and courteous, it was Richard DiRocco from Continental Engineering that impressed us the most. Not only did he give us a reasonable estimate, but he also described how that unit on the third floor could be accessed and removed. Our min contact was Pam in the main office who made all the arrangements. When the day for the new units arrived, Roger and two assistants installed the new units. They were amazing. Before they removed the original unit, they put cloth over the stairs and other areas where they would be working. Everyone we dealt with at Continental was informative, helpful, and very professional. We look forward to many more years of comfort with our new unit.

terrible experience they not only steal things but they also lash out on their customersread more

RE Coogan himself was the only one to call us back when we had a problem in the dead of winter. He…read moreevaluated the problem during a storm over the phone with us, gave us tips to get through the evening and was out the next day to assist and get things rolling. We were confident in his abilities based on how well he listened to our concerns and was able to help in a pinch. He was personable and engaging. We felt his estimate was fair and honest. He helped walk us through the RISE process for Weatherizing our home, and was super patient as we dealt with a lengthy delay in processing the 0% financing loan - which in the end, was the most frustrating part of it. But, surprise, surprise, that's a RISE problem - not an RE Coogan problem! Coogan's dedicated team of professionals were efficient, prompt and neat throughout the installation of our new unit. Our heat and hot water never worked so well - atleast in the years I can remember! He brought us great peace of mind and a relationship that we are fortunate to have for our future needs.

The whole team was amazing. They explained everything in terms I could understand and went above…read moreand beyond what they needed to do. I can't thank them enough and recommend them to anyone needing heating/ cooling assistance. They have great pricing as well.

The owner came and helped my family when my dad was sick and we had frozen pipes. They didn't even…read morehesitate and came late one night. I recently needed a new water heater and didn't even think twice about who to call. They came right out and replaced it, and took my old water heater away too! I recommend them to a friend when they had an emergency and she was 8 months pregnant, and of course William J Riley came through and fixed the problem! Great prices and great people. Very trustworthy in the house too.

I have used William J. Riley Plumbing and Heating for 15 years since purchasing my home. They are…read moreEXCELLENT! They help trouble shoot simple things over the phone and are quick and responsive when someone needs to come out. I had a an emergency today (my heat went out), a Saturday, and the on call technician (Anthony) came out quickly and was very thorough in checking everything out and ultimately found the problem. The house is now heating back up. I had a similar emergency years ago when my water heater burst and they were equally responsive and helped me also get a clean up crew out. Even for routine things, I have been so pleased. Their work is excellent and their pricing is fair. I cannot say enough about the company, it's service and the entire team!

This is a great company. I was in need of a boiler and I called them and they showed up right away…read morewithin an hour and on a Saturday they were extremely friendly and the price point was great . I recommend them 100%

We were having issues with our heating and hot water, they came out and assessed our situation and…read moregot our furnace up and running and diagnosed our hot water heater has to be replaced. Our technician was friendly and professional and explained everything to us! Not only were they helpful, but also affordable! I highly recommend KWIK P & H. (I'm bad with names, but I think our tech was named Tom!)

Steven came out this morning to service our AC. He is professional and knowledgeable. Spent time to…read moremake sure that the problem was addressed and repaired. Also Jess the customer service representative was understanding of the problem and arranged the schedule. A job well done. Thank You

So on June 29th, the company had supposedly come out to add propane to the tank. I never saw a…read moredoor tag or received any prior notification that the propane was to be delivered that day. I received an email in August stating that I had a balance over due so called the company stating that I had no prior knowledge of the service. Somehow giving the customer a call to schedule a service was too difficult for these people. I explicitly told the person on the phone that they are to notify me prior to coming onto my property. I even have a "No Trespassing/Private Property" sign at the entrance. HORRIBLE COMMUNICATION FROM THIS COMPANY.