Love this place and the employees, Kelly was great and helped us tremendously! Will be going back…read morewith all of my other vehicles and recommending to my friends.

I just renewed my membership at WashU. Earlier in the year I canceled my membership figuring that I…read moream retired and have time to wash my own car. It didn't get washed as much as I thought it would, no matter how much I dried it, there was always water spots, the tires were turning brown, I was always wiping the bugs off the windshield. I am back, signed up for the top package. Now I realize how much better the car looks after I run it through the WashU wash. No more water spots, no more dead bug residue on the windshield just a clean shiny car. The car now again feels smooth to the touch, like a fresh waxed car. I guess I learned my lesson.

Swiped my card for the auto wash. Charged me $5. Open sign was lit but car wash never ran. No…read moreworking number and not attendant on duty. No known way to be refunded for the matter.

Went in for a quick wash, used my credit card hit the button to stop at just over 4 dollars and got…read morebilled 10 bucks! UPDATE The amount was corrected, must be the way it works.

Worst car wash ever. We have been waiting in line for over an hour. Staff has no clue. Some idiot…read moredoesn't understand how to pay and now gate is stuck. We are trapped and I have to pee. This place sucks. They have no line for the "fast pass". What is the point of having it?? Cancelled.

Scratched my car. Would give it a zero if I could. Big scratch on my front hood of my car. Service…read morewas awful too.

Car wash machine scratches up your car. Owner wont answer emails in reponse to claims of the…read moremachine making excessive rotational scratches on the side of you vehicle. Also when you request to cancel your monthly plan they will tell you its canceled claim the printer isn't working but when the original renewal date comes they will charge you anyway.

This is a newer car wash. It usually has really long lines coming from Weber Road but it's just…read morethat popular. I came here for a simple 3 dollar car wash and it was a decent experience. Also features free vaccums too. It's definitely better to come too when the lines aren't full. Access to Weber/ Larkin heading north can be tough so your better going through the strip mall

Roman at Elite detailing does an amazing job! I've used him 3 times already and will continue to do…read moreso. He is very reliable and takes his time to ensure everything is perfect. My cars look brand new! I highly recommend Elite Detailing.

Second time working with Elite. They did a great job detailing, and also got stains removed that I…read morestruggled to remove for months.

I had a great experience at this car wash from start to finish. The staff was friendly,…read moreprofessional, and quick to greet me as soon as I pulled in. They took the time to explain the different wash options and helped me choose the best one for my vehicle without feeling pushy. The wash itself was excellent--my car came out spotless, with a noticeable shine and no missed areas. I also appreciated how efficient the whole process was; I was in and out quickly without feeling rushed. What really stood out was the attention to customer service. The team had a positive attitude and made the experience smooth and enjoyable. It's clear they take pride in their work. I'll definitely be coming back and would recommend this car wash to anyone looking for quality service and great results.

These guys did a great and complete job on the inside and outside of my car. Thanks to Michael.Eza…read morefor great service.

Stopped by for my first car wash at Jacks great service, it was fast as workers were nice!read more

I always go to Jack's, providing my own preferred brand of synthetic oil & oil filter and happily…read morepaying them for the labor. I provide a new 5-quart jug of oil and I get a little back as my engine takes four quarts. This time, I saw the young man pour the entire jug into my engine then toss (like end-over-end) the empty plastic jug in the trash. He shows me the dipstick, which looked OK after starting the car. But I was suspicious. The car's never required 5 quarts before. In the morning, with a cold engine, I popped the hood & pulled the dipstick. Sure enough -- over full. Took a crappy picture with my cellphone but it's obvious.

"Motor-Mat" is not what is used to be!!! Me and Friends and Family always spoke highly about this…read moreplace. I would always come here and get the top wash and would love my car inside and out!! Now I feel that they hurry up and get you out just so they can go sit back down to do nothing lol!! They don't touch the windows/mirror or even do a good job vacuuming anymore. I paid extra for the mats to be cleaned and they were still dirty!! They brought the "manger" out and I explained what happened and she didn't seem to care or be bothered at ALL. She told to me move got in my car and HARDLY drove to the other side of the garage putting my car in DRIVE AND REVERSE to get it straight towards the garage, and without making complete stop. YOU SHOULD TREAT PEOPLE THINGS WITH CARE. I would give this place 0 Stars if I could they are LAZY!!! I understand you have good day and sum bad days but not all the time!! Won't be back WILL NOT RECOMMEND!!

Car wash has been recently updated with new equipment and really does a great job washing your car…read more I would say it's a must to try. Prices are very reasonable for a full service car wash.

They lost my keys, then blamed me, saying it wasn't any of their employees. Well, I drove the car…read morethere with the keys. They said they looked at their cameras and saw one guy throw my keys from one side to the other, where they magically disappeared, but they said they weren't responsible. So now I am out six hundred dollars buying a new key fob. I will never use these people again.

Some of the detailing staff have to be called out for their lack of attention to details and their…read morelack of pride in the work they perform. Case in point, I requested full service interior detailing. upon completion I looked inside the back of the truck to see the floors not vacuumed but floor mats were washed and put in place. I noticed the associate working on the passenger side take the vacuum and took 2 swipes on the front passenger floor then as slowly as possible, put the vacuum hose back in place. I brought this to the attention of the other associate working on the driver side and proceeded to vacuum the entire truck. Kudos to him. Unfortunately, this is the second incident of poor service. I'm moving on.

This place gets tons of traffic here so I decided to come here on the last day of the year to get…read morethe car cleaned and all the salt off. Lines aren't too bad but I went for the basic express plus wash for 6 bucks which isn't bad. They don't seem to care about pick up trucks either which is hard to find. I will say my complaint here are the vaccuums, they absolutely "suck" at "sucking" and they fall apart easily. It's also highly advised to vsccuum the car first and then get your car washed.

Does not do hand car wash. Not recommended. Very…read moreirresponsible and stubborn to deal with.