I needed a new full bath installed near my existing family/office space in the cellar which…read morerequired cutting open the concrete floor to accept the new sanitary piping, the installation of a pumping system and connecting this new system into my sanitary piping for discharge to my septic system. MPH did a great job; everything went to plan, and I highly recommend the MPH team for your next plumbing project.

Fantastic service, called them today and they said they would have someone call me back. The…read moreservice tech called about 1 hour later and came right over to take a look. After talking about options, he left to get parts and was back within 1/2 hour and a little over an hour later my new kitchen faucet was installed. Top notch work and great responsiveness. THANK YOU!!

Would not recommend! Very difficult to get a hold of. Took 3 months to get someone to do a warranty…read morerepair job. Requested a breakdown of their estimate multiple times and they were VERY resistant to give it. That's because they ended up charging $1000 for 2hrs of work and to pick up/drop off a part. If you have to use them, I recommend requiring a price breakdown of parts, labor etc before hiring them. Contacted other local companies who also thought what they charged us was significantly overpriced.

From the owner: Our business specializes in quality work and excellent customer service.read more

My 20-year-old Lennox AC died in the middle of a heat wave on Thursday, 7/2/26. Since it was so old…read moreI reasoned that it would be wiser to just replace it rather than have it fixed. High Ground Service Pros in Milford, NH, aka Sanford Temperature control, did a terrific job in replacing my old Lennox furnace back in March of 2024, so I called them on Friday, 7/3/26 for an estimate appointment. That culminated in their estimator/sales rep Zach arriving, as scheduled, on Monday 7/6/26. Zach proved to be exceptionally knowledgeable & courteous as he evaluated all the variables that would impact the difficulty of installing a new system, and he readily answered all my questions. He provided a very competitive estimate for installing my preferred, high quality Rheem brand system to replace the old Lennox system--an estimate I readily accepted. The installation was scheduled for Friday 7/10/26. That's when the HVAC installation techs Kyle and Jason arrived early to get the job done. They proved to be real pros who completed the job with meticulous precision and attention to detail, leaving me confident that I would not have to take advantage of High Ground Service Pro's remarkable Lifetime Workmanship Guarantee. In summary, I STILL recommend High Ground Service Pros, aka Sanford. If you like, you can watch a 30 minute 33 second, time-lapsed, multi-camera video of the 4 hour installation at this link: https://youtu.be/YAypViCgqqA

I was a customer of Sanford Temperature Control for many years and the service was great. Recently…read morethey "re-branded" as High Ground. Since then the service has been terrible. Almost a month ago I called just before a heat wave to report that my central AC was not working. They sent a tech the next day. After an hour's work he told me that he could not fix the AC because he did not have the necessary equipment. Huh? They sent a tech to fix the AC and didn't send him with the right equipment to fix an AC? Then he said he would "try to come back tomorrow" with the right equipment. Tomorrow came, and he didn't. So I called High Ground and was told that the appointment had been set up for a full week from that day. How did "tomorrow" turn into the end of next week? Anyway, the heat wave came and went and I did not have AC. A few techs finally showed up at the end of the next week with the equipment they said they needed and worked for an hour. Then they told me they would have to order a part and charged me a deposit of $900.00. The AC still didn't work without that part. Another heat wave came and went with no AC. I called again and asked if the ordered part had come in. I was told that the tech who worked on the AC was on vacation and would not be back until the following week. At that time they would review the account and find out what was going on with the part and the service to install it. What the... Why did he have to be present to find out what was going on with the part? Why didn't High Ground know whether or not the part came in and assign another tech while the first one was on vacation? By the time he returns, I will have gone without AC for over 3 weeks since I first reported the problem. Totally unacceptable. Do not do business with this incompetent outfit. They don't know what they're doing.

Northern Climate LCC is a great company to deal with. They show up at the time agreed upon and are…read morevery clean in the work they do. My situation was different than most, where I am a do-it-yourself person. I installed a ductless system and tried to get various HVAC companies to give me a quote to test the system, provide a vacuum, and start it up. Most companies refused to do this or came in with very large quotes. Northern Climate was very reasonable and said they would be glad to get my system started. They checked every line connection to make sure I had no leaks and then closed up everything afterwards. This worked out so well, that I decided to put in a second system for the rest of the house. Northern Climate assisted me in the purchase of the second system so that I would be able to receive the Mitsubishi diamond warranty. I also installed this system, and then had Northern Climate check and start it up. Great guys to work with. They graciously answered all the questions I had for them. I highly recommend them. Roland G. Milford, NH

Amazing work, trustworthy guys, reasonable! These guys came when they said they would, completed…read morethe work in the time frame proposed, were clean (wore booties inside the house so as not to get it dirty!)- and were REASONABLE! Although doing this for many years with lots of experience under their belt, they branched into their own business fairly recently- get them while you can- truly knowledgeable and good at what they do. And very nice!

On 6/26/2024 our AC died. It was 90 plus degrees. We had our 19 month old granddaughter and our 7…read moremonth pregnant daughter visiting us. We called this company at 8 am. By 10:30 our A/C was fixed. We were first time customers. The owner and Dalton were awesome. Highly recommend them.

Unnecessary work done, over charged still no heat, called another company to correct situation,…read morewhich was fixed in 1 hour, at 1/4 cos. Would not recommend any service by this company.,..

This is an update to a 5-star review I provided on Jan 26 after they responded to clear a pretty…read morestubborn clog somewhere below my kitchen sink. In the days that followed I also experienced an outage of my Navien tankless hot water system. I contacted them in the morning, they were at my home in the early afternoon to evaluate the problem. They worked with the technician from the company to get my problem resolved. The Navien company overnighted a part to them which was helpful since the system went down again the following night. Once again, they responded to my home within a very short time. Again, my system is working and I can't make enough positive comments about this local small business and their work ethic and commitment to excellence. Very lucky to have them in our community.

I would definitely recommend Luco Plumbing to everyone. They came out, informed us that they only…read moredo plumbing and heating (we had an HVAC issue) but opened the unit and checked everything out. Told us it seemed to be working well (we had changed the condensation pump) and it probably was a pump issue. They were here about 25 minutes but didn't charge us for their time. Not only did their professionalism impress us, but their kindness, courtesy and friendliness was outstanding! Took the time to explain the mechanics of the system and told us what to look for in the future. We would definitely recommend them to everyone and, if the need arises, we will be calling them back! Thank you Luis!!!!!

So far so good. They were prompt and here when they promised. No actual work has been done…read more Please feel free to contact me when the job is completed. D. Cz

I've been using Wetherbee for 2 homes over 3 decades. They have always been prompt, reliable,…read moreprofessional, friendly, fair priced and highly competent. They won my business forever when, instead of taking the quickest/easiest route to a burst pipe (through the ceiling), they accessed it through a closet wall. In addition to this service, they have fixed a sink, a leak at the washing machine turn-off, and most recently a shower cartridge causing issues.