You ask to be on a cancellation list. They call you and tell you that somebody canceled. They…read morecharge they other patient $75 for canceling but when they put you on a cancel list if you don't show up they double charge and get another $75 off of you. After the first person canceled they got the first $75 . Management change has made this practice Go downhill. I have been a patient with this office for 3 years. It is now unbearable Office manager needs major attitude adjustment. She's rude she's ignorant. She overtalks you. She yells she passes on bad office policies on to patients. I'm sure I'm not the only one who left this practice. I love Dentist Barber. Time for new dentist

I am sure this dentist would have been fine - if I was ever able to keep my appointment. I made two…read more"appointments" with this place, and both times I was removed from the schedule. The first time I made my appointment online and I even called them to confirm. I then arrived for my "appointment" only to be informed that I was discarded from the schedule because I did not answer their "phone call" which I never got in the first place. I figured mistakes happen, so I made another "appointment" for June 2nd @ 9:00 am. I even stayed, and filled out all of my insurance info since I was a new patient. Two weeks went by, and silly me did not call to confirm/double check with them because I figured I was physically there and filled out all of my information. Additionally, there was no phone call from them either to confirm. I bet you can guess what happened next. I arrived to find that I was not on the schedule. They tried to offer me another appointment for September - a whole three months away. I just told them to forget it I will go somewhere else. Finally, I'd like to thank Friends and Family Dental for wasting my time. Keep up the great work! What a joke.

Staff is amazing her on the other hand I thought she was really nice until the experience I had…read morewith her today very rude I had got a crown placed 6/24/2025 on my tooth something was not right with it I came in today to get it adjusted and she shaved it Down trying to help relieve my pain but didn't help she started getting a little defensive once I told her that I didn't have this pain when I had the temporary one on she then tells me to "SHUT UP AND LISTEN GRABBED MY HAND WITH MY WATCH ON IT FOR ME TO LOOK AT THE TIME AND PROCEEDED TO TELL ME THAT SHE IS THE PROFESSIONAL AND SHE KNOW WHAT PAIN IM FEELING AND STARTED SAYING THAT THE PAIN WAS COMING FROM OTHER PLACES "(mind you it only hurts when I touch that one tooth) I TOLD OLGA FREY "NOT TO TOUCH ME AND TO ACT PROFESSIONAL AND IF SHE NEEDED TO STEP OUT AND HAVE A BREATHER TO DO SO BUT HAVE SOME RESPECT AND DONT TELL ME THE PATIENT TO SHUT UP YOU CAN SPEAK TO YOUR STAFF IN THAT WAY AND ITS UP TO THEM NOT TO SAY ANYTHING BUT YOU AINT GOING TO SPEAK TO ME THE PATIENT IN THAT WAY " Olga Frey then goes starts recording with her cellphone and continues to try a belittle me and tells me she is not a therapist nor a psychiatrist and then started saying I have psych issues because of my pain so I just walked out because there's only so much you can take she then follows me to the front desk where her receptionist sits Olga Frey continue with her disrespectful behavior, her receptionist saw how much I was trying to hold it in so she tried helping me I asked for a referral to another dentist who can help me with the pain Olga then yell at her staff and told her not to help me because I was no longer a patient there (my choice not hers) she then said "im going to have to teach my staff to listen to me and not the patient " trust me or see for yourself

No doctor should utter these words after being asked questions:…read more "We don't know what you do for a living, but we don't have time to answer all your questions." That was what this dentist said to my husband today. We've never been made to feel so guilty for asking questions about our treatment. After several treatments over the last three months, my husband and I are taking our business elsewhere. This dentist has no bedside manner. She might be good at what she does, as far as her dental work goes, but her insensitivity to other human beings overrides whatever skill she may have as a dentist. I'm not sure why other reviewers mentioned that they will work with your financial situation - we've had numerous treatments that she said needed to be done right away (?) and once our insurance ran out, they were not willing to work out a payment plan. Doctor seems rushed - in both my visits, I ended up asking the assistant/hygienist my questions, because the doctor was already out of the room and barely acknowledged me. (But I did get to hear her conversation with her assistant all about her mother and her nursing home while I was convulsing from the pain.) The office staff was nice and helpful, but I felt so uncomfortable with this dentist. I left almost in tears last week. Unless you have full availability during 9-4 hours, it will be hard to get an appointment here and it's really not worth that wait. We found another dentist already that will be taking us tomorrow in the evening hours. (Ricardo Burdiel in Cranston) This doctor seriously needs to work on her communication skills. And not be rude to her patients for asking questions.

Clearly treat you as potential money rather than a patient. Will not be returning. They charged me…read morea no show fee when I called In with the flu.

I had Michelle today as my Hygenist. I highly recommend her. She is extremely knowledgeable and…read moreproactive. She re-educated me on brushing and flossing properly, and recommended a night guard for my obvious signs of grinding my teeth. She took the time to sit with me and show me how to correctly brush and floss. She has a lot of experience and it shows.

So, if you look at my other reviews, you can see that I had a bad, bad experience with another RI…read moredentist. Dr. Correia's practice was like a breath of fresh air! I found him through an online search of top RI dentists, and once I confirmed that he was a preferred provider for my insurer, it was full steam ahead :) I had to schedule a few months out, which was to be expected. It was a very pleasant experience. The front desk ladies, my dental hygienist and Dr. Correia were all fantastically pleasant. The hubby had an equally awesome time and we will happily be back!

I know people hate/fear the dentist. I don't necessarily hate the dentist, I simply hate taking the…read moretime to go. I always think "Eh, my gums aren't bleeding so I'm probably fine, right???" But if you pay for dental insurance, there's no excuse. So, I make an effort to visit the dentist regularly to avoid future complications. As I mentioned, I hate taking time to go to the dentist. But, every time I've visited, it's been quick in-and-out. Their hours are convenient (yay for later appointments to fit my teacher schedule!) Dr. Renaud is incredibly professional yet kind. All staff, from receptionists to dental hygienists, have been helpful, efficient, and super friendly. Their office is clean and cozy. I'd recommend coming here even if you don't live in Riverside because it's next to a delicious Italian deli. And, easy in-and-out parking. So go get those pearly-whites cleaned!

Dr. Renaud and his staff are wonderful to work with and maintain a warm, welcoming office…read moreenvironment. I highly recommend Dr. David L. Renaud for any of your dentistry needs!

Wonderful Dental Experience…read more I've had a great experience with Dr. Conforti and Dr. Napolitano and their entire team. They are professional, friendly, caring, and truly take the time to make you feel comfortable and well taken care of. I always feel like I'm in good hands, and the office is welcoming and efficient. I highly recommend Dr. Conforti and Dr. Napolitano to anyone looking for excellent dental care!

My 9 yo son chipped his front tooth and I searched Google for a cosmetic dentist. I came across Dr…read moreConforti's page. I called at 7am and he had an opening to see him at 8:30. He was so patient with him and explained everything to my son the entire procedure! He took his time and wanted to make sure it was perfect! I am so grateful for finding him!! I would recommend him to anyone!

I had my first visit at this office, and was very impressed. I was greeted with a smile and then…read morebrought into the room to have my teeth cleaned. What an incredible cleaning it was. The dentist came in and did a thorough exam. I found him to be very intelligent and enjoyed speaking with him. Upon my check out, my next appointment was made, my copay was collected and I left knowing I had finally found the right place!

I really love this dental practice. Everyone is so pleasant. Had to have a couple of root canals…read moreand Dr. Robin actually made it a pleasant experience! Unfortunately, while they do complete the paperwork with insurance companies, they are not "providers" with any insurance companies and therefore don't accept what the insurance companies allow. This leaves the patient to pick up the balance of what the insurance won't cover. Now that my husband and I are retired and will be living on a fixed income, we thought it best to switch to a "provider' dentist who accepts the payment the insurance company allows. As I said, love the practice, but can no longer afford to pay for services that are fully covered somewhere else. I give the Rawlinsons four stars for this reason.

Nice business, very clean and spacious office, lovely staff, the dentist is smart and occasionally…read morefunny...excellent work, and the price is reasonable. What more could you ask?

As a pediatric patient, I had thousands of dollars of unnecessary, cruel work done to me that left…read moreme shaken and scarred to the point I never wanted to visit the dentist again. Many years later, after having children, then going through cancer treatment, my teeth were in need of some immediate TLC and Dr. K was patient, reassuring, gentle, kind, and incredibly knowledgable about the science behind new procedures and techniques offered to traumatized patients like me. I left his office calm, collected, and confident - feelings I never thought I would experience after visiting a dentist! Dr. K. even spent time chatting with me about the stock market which is always a welcome distraction. He is a brilliant man and I am so grateful he decided to stay in his home state so that the Ocean state has the most talented and skilled dentist in the country. You are appreciated, Dr. K.!

I went to Dr. Barr when I moved to Providence many years ago because he was close to home and work,…read moreand just stayed because I never had a reason to leave. and everyone was friendly and competent. Over the years I came to appreciate that reliability, and Dr. Barr was always a great professional. I should have written a five-star review a long time ago, not that the office would have needed it. The practice was sold recently to someone called Katherine Burton, who I've never seen. I have seen one of the other Dentists there, who is young and eager and seems knowledgeable. I do find the bedside manner not quite filling Dr. Barr's shoes, although I suppose that's something that comes with time. Other things have changed, too: the front desk staff, who I always liked, and I've had to trundle out to the other office in North Prov a few times because they couldn't reschedule me on South Main. None of which is a deal-killer, and I guess if I walked in the door today I wouldn't think much of it, but, I don't know, it's just the way my trust in the practice has been lowered just a bit that feels uncomfortable, somehow.

First time patient. Super fine experience. Great COVID protections in place. Friendly. Christina,…read morethe hygienist was thorough and painless. Dr. Barr was professional. Very friendly and unrushed. Could not have gone smoother. On the plus side, I still had all the teeth I came in with when I left only cleaner! Geoffrey K.

We brought our daughter to Dr. Lee based on his profile. We left his practice after two of the…read moreimplants were misplaced by his students and several other concerns about his work. Dr. Lee agreed verbally to refund 10,000 of the 15,000 we paid for the work. He never refunded the money. We brought the issue to the consumer division of the attorney generals office and Dr. Lee signed an agreement to pay back 8,500 dollars last October. He has still not refunded the money. We have had to pay additional money to remove his failed implants. We are disheartened and discouraged by his unethical care.

I have nothing but all GOOD things to say about Dr. Ryan Lee, I am being very honest here and NOT…read moregetting paid or anything for writing my review, I have my dental implants started back in Sept 14th 2018, and was completed May 2019, as of today 5/26/22 I am still very pleased with the work I had done. I think the price was negotiable and work was successful. Also as of 5/25/22 I visited Dr Ryan Lee's office for my follow-up and was rather impressed/Appreciative with his finding after taking x-rays. I totally am grateful for the work that was done through Dr Lee's office. I pray that God continues to cover and bless your business. Doctor Ryan Lee is a great Dentist .