*********** Update 01/21/2025 PS: Lexus Truck model is hard…read morecoded in alignment software to find my SUV UX 250h in system. Owner needs to better train staff to explain this to customers. Jury still out until realigned at Valley Lexus dealer in January 2026. Owner and I repeated alignment measurements to no avail. Camber cannot be adjusted and -1.8 smacks of a manufacturing defect per a Lexus factory Technical Service Bulletin L-SB-0023-20 Applicability to 47 models 2002 - 2021 June 23, 2020 including UX 250h. Bumping rating 2 stars until January 2026. *********** Working with owner to reshoot and hopefully remedy next week of January 20, 2025. Driver rear camber should have been corrected to - 0.75. Instead Merced Big O Tires made it worse going from -1.7 to -1.8 and charged me $119.95 1/13/2025 where others charged as low as $70 for a Wheel Alignment. Big O erroneously printed an invoice showing Make 'Lexus Truck' instead of Lexus. I proved they could manually add vehicle but cannot correct invoice. My first and last business transaction!

Don't take your car there!!!!!Better customer service and stop over charging. Margret you weren't…read moreeven there when all this happened, and me returning because the alignment didn't work out it was still pulling sideways, plus i returned 2.5 months later because that's when they scheduled me to come back, the staff stated the business was backed up. i'd like to see the standard that the rest of Big O tires has of honoring the work they do and bring cordial and honesty back and not LYING. The fresno Big O tires are great. Shout out to Big O tires in Fresno, Ca.who finally fixed my car.

I came here for a tire replacement that went well after catching a flat. I got a check engine light…read more& brought my car in for a diagnostic/repair. Staff is good & service is affordable, they're becoming my go to autoshop. Plus there's a good food truck next door .

Great pricing. Great service. Fast. I needed two wheels replaced after potholes messed them up and…read moreI only had one hour between work. They were able to get it done fast and without any problems. Came back same week for oil change. Owner Victor is awesome. Joe was fast and even made sure all tires were at right pressure. Thanks guys!

I popped in on Saturday morning for an oil change - I also had low tire pressure in my back tire…read more They got me in right away. Oil change was great - there was a screw in my back tire - they repaired it with no extra charge - I also brought my wife's suv for an oil change immediately after - they took care of both vehicles within an hour or two - love this place and they did an outstanding job. I was looking for a new oil change spot that I can trust and I'm glad I finally found it.

I've now brought my truck here twice for quotes. First time, it was around $600 but I bought the…read moreparts for around $20 and spent about 30 minutes doing the whole job myself. Went yesterday for another repair and they quoted me over $1000. Took my truck to an auto shop down the road, which they were able to do the job for a little over $200. These guys are crooks- adding on way more than is needed. I would never recommend anyone go here, except maybe for the popcorn.

Came to get my tire patched as it was still leaking air after using a tire patch kit myself. Turns…read moreout I had a lot more holes in my tire than just a single nail, lol. The owner came and looked too to double check the issue was the tire and not the rim. Very trustworthy, professional, and polite. We will definitely be going back, highly recommend over all the chain repair shops!!

We came here after American Tire turned us away to patch a tire. This shop was incredible. They…read morepatched our tire in maybe 15 minutes and it was only $25. Really great service and I would absolutely recommend them

Amazing service , quick and very helpful when talking about getting a new rim for my car, amazing…read moreexperience and best prices and great package deal as well, well definitely come back soon to get other rims

Honest and trustworthy, very important if you are a woman afraid of getting taken advantage of…read more Highly recommend!

Brought in my car for 4 tires they gave me really good price. Plus the customer service was really…read moregood. I would defiantly come back whenever I need tires on my car.

Love getting my tires here , always best price and fast service ! Also, very easy to get approved…read morefor their flexible financing options .

A friend referred me to Hansen Tire a year ago and I'm from the bay area. Everyone is very…read more professional and the technicians are very informative and knowledgeable. The owner has great prices on tires, brakes and alignments. Fabulous customer service, convenient, in and out. I would recommend my family and friends. Fortunately, there are many restaurants, Regal movie theater, hotel, bank, shops, and a bar with pool tables if you need to kill some time. Everything is close by and convenient.

Excellent friendly service delivering high quality tires at a very competitive price…read more It was a pleasure to get acquainted and do business there!

I have been a customer over the past 6 years on/off. Great value pricing and quick turn around…read more Never had to wait more than a day if they had to bring in a special tire. Fair on tire rotation fee as well . Small local business that deserves our support. Let's keep our money working close to home and avoid the corporate drain offs. Bit shy and translation can be overcome with staff. Otherwise be patient and respectful and same will be returned to you.

Not the friendliest customer service but at least they got the job done quick. I hit a pot hole and…read morebrought my wheel here, and they had me out the door in less than 30 minutes.