The women at the reception area are always so friendly! always greeted with a smile Robin is my…read moredental hygienist...he is wonderful...he makes me feel so relaxed. I feel so comfortable when he is cleaning my teeth. Going to the dentist in Charlotte growing up was not a good experience. so that's why I absolutely LOVE THIS PLACE! Paula Stapleton came in to look at my teeth. She is also so down to earth and so professional! I'm so lucky to have found this wonderful place !

I would give them a zero star if I could, I went to…read moreStapleton Dentistry, September and October 2024 for two bridges, they offered me the Zirconium material, I accept it. I had a major surgery coming up and I needed to have my dental issues clear before the surgery. A male Spanish speaking dentist worked on them, at the very same moment he installed the first bridge I told him that it didn't feel right, the owner of the place came and worked on it for a few minutes assuring me that after a few days it would feel fine, that I needed to get used to it. on the second bridge he installed a provisory one. I called a few days later and send many emails saying that the bridge he installed didn't feel right, that food was getting stuck and shape was not matching the rest of my molar structure, the color was way off compared to the rest of the teeth and I had a sensation when chewing. They ignore my messages for a long time. When they finally responded, they did so with the assumption that I was going there to pay for the one that I had the temporary tooth worked on. I told them that I needed the one that was given me issues fixed. They said in an email that I needed to pay for the temporary bridge over $5000 in order for them to fix what they did wrong. In January a few months after my surgery, I responded saying that I only wanted them to fix what they did wrong with my bridge, basically I wouldn't allow them to work on my mouth on the other bridge. They were only thinking on the money without any regard for my health, they were upset because I complained that the bridge they installed was a mess. And kept saying that it was me that I didn't like it. I told them that is not about like or not liking it, I complained because they did a terrible job with it, and to this date is causing lots of issues and discomfort. Then they send me a message saying that they didn't want me in their office again and saying that they will not send me to collection for a balance due on my account (I don't owe them anything, I paid a lot of money for the bridge they messed up). unless they also charge to answer emails. I am very upset and disappointed with Stapleton Dentistry of Cary. They treated me very badly, unprofessionally and without any compassion even though I explained to them that I was going to have a major surgery. to this date I am still struggling and suffering with the messed they did on my mouth, trying to save up to go see a professional dentist. Beware!!! Beware!!! Beware!!! (I know they will comment saying that they are sorry for the way I feel, but didn't do anything to correct the issue, and won't do anything after the review)

Staff is kind, but they failed to mention that they did not accept my insurance until my 2nd…read moreappointment with them. I ended up having to pay hundreds out of pocket because of it. I guess they get away with this by not listing their insurance coverage on their website. As a new patient this would have been useful information to tell someone before coming in.

Finally!! After five years of living in the Apex area I finally found a good dentist. The staff…read moreis amazing they are honest. Somehow my son cavities had 4 cavities at our previous dentist but only two here. The provide good service without trying to rob you.

I have been to Royal Oak Dental for many years. Lynn the Dental Hygienist is wonderful,…read moreprofessional, always a good experience she is true to her calling. There are some good office staff also. I went to Royal Oak Dental yesterday to have a temporary crown removed and a new crown put in place. The person that was to remove the temp crown started working on me but it was painful and I didn't know what to expect . This person was tugging at pullng the temp crown off pulled back with the instrument she was using and cut my lip she was not aware she did that until she saw the blood. I didn't have trust in her after that. Treat a patient like a person not a machine. I eventually had a numbing agent . Dr Smith is very clever and I believe he is good at what he does. He finally came along and gave me a perfunctory one liner that could infer I was responsible for this injury. He did what he had to do with the crown and stated he would come back when I had numerous xrays. Dr Smith never came back he must have got too busy.

Had a cleaning scheduled and woke up in the morning throwing up. I called in to reschedule and was…read moreliterally scolded like a child for wanting to cancel. I understand that cancellations are difficult for the company but they do happen. They charged me $100 for cancelling which I paid. My family used Royal Oak for over 13 years and this event caused us to find another dentist. Do yourself a favor and find a dentist that doesn't try to punish you for getting sick.

Oh what an absolutely wonderful dental office! The new staff is so nice and friendly. The doctor…read moretakes the time to explain the procedures and why it's necessary. I transferred my records from a "corporate" dental office where I was told I needed a crown and root canal... well over $2000 worth of treatment. I went to Dr. Danivas and was only treatment planned for a filling! Same tooth! I would highly recommend this practice to anyone looking a dental practice that is patient focused not money driven!!!

Dr Danivesh - assumed he knew me. Never introduced himself. Did the cleaning by himself. Leaned…read moreover me with the drill instrument dangling in my mouth/throat. Allowed water to pour down my face. Was more concerned about letting his employee go to lunch and to remind me what the insurance would and would not take care of. Was extremely rough.. worst cleaning I've had in my 37 years. GET HIM OUT OF THERE. And I'm noticing a pattern with folks like him as an African American woman... I didn't act out because of shock and hate confrontation. Told Brooke - they didn't care, it was my first time and only time. Never again. Yelled out all my information throughout the office and with another patient there. Disgusting!!!!!!!!!!!

12/10 - I have former young child fears of the dentist and after moving across the country to find…read morea dentist i've been coming here for over a year and have nothing but great things to say about the staff and Dr. Molten. I recently found out they accepted kids in their clinic n right away switched both of my kids. Best decision i've made. Dr. Molta is a highly professional & adapts to your children's needs along with taking the time to be thorough and meet your children where they are at to gain comfortability. If you need a dentist that has great staff, clean up kept office spaces. No wait times & are speedy this is your place.

I have been going to this practice since they opened. My entire family goes here including my…read moremother. They have modern equipment and always do a great job!

I have been going to this practice for years now. It was recommended by a friend who is a retired…read moredentist. I am happy with the cleanings and the dentists who have taken care of my teeth. They take the clients on time and do a wonderful job. I have never had a problem with anything that was done. Always a good experience! Linda Feinstein

Best dentist I have been to in the Raleigh Durham area by far!…read moreDr. Tim is a true Pro! LM

I had a great appointment at Prime Family Dental with Dr. Schtakleff. She is clearly very thorough…read moreand detailed in her work, and did a great job of explaining everything that was going on with my teeth. She took her time with me as opposed to other dentists who just pop in for five minutes at the end of your appointment. Her assistant Gabby, was also really friendly and polite and tried to make the x-rays as easy as possible. Lynn at the front desk went out of her way to get me on the schedule and call my insurance to see what would be covered and when since I am on a recently purchased insurance plan. I had a really questionable dentist back in CA and avoided going to the dentist for a while when I moved out here. I guess you can say Dr. Schtakleff has restored my faith in dentistry :P. She didn't pressure me into fancy dental gadgets/procedures but told me affordable ways to manage my teeth and stop any issues before they get worse. She even did my cleaning herself! Another major plus is that the entire practice was crystal clean! Everything from the bathrooms to the sanitized tools, to the fact that both Gabby and Dr. Schtakleff are decked out in surgical scrubs! You had me at "hygiene."

I would recommend strongly to not go to this dentist, Dr. Schtakleff. My sister and niece…read morerecommended her but they had only seen the hygienist which I really liked also. They had not seen the dentist for any work. I went in because my tooth was killing me. I could not tell which tooth was hurting me because I was in so much pain. They did $345 of X-rays and the dentist looked in my mouth, NEVER TOUCHED ANY OF MY TEETH TO FIGURE OUT WHICH TOOTH IT WAS, she looked only at the X-ray and said it's two of my teeth. Sent me to an oral surgeon to have them removed. Well, they were not the teeth hurting me but now I don't have two teeth. She then would not send a referral over for the actual tooth that was killing me. I went to a new dentist and they said yeah that tooth has to be removed that it can't be saved. So now three teeth gone instead of one. I should have had the choice to remove the two teeth that were not hurting me. The oral surgeon is a whole other story. I told him no one had touched my tooth and before I spent $1000 to have them remove is he sure those are the ones hurting me. Well, as we know he made a mistake too. Total failure on them. A dentist and an oral surgeon should actually touch your teeth before removing them and do a cold test or tap test or something. I don't understand how none of this was done. I was in so much pain I was relying on a dentist knowing what they were doing.

This week I had an appointment with Dr Singh and his Dental Hygienist Jodi at Cary Dental…read moreRejuvenation. I moved here from out of state and had not been under the services of a dentist for way too long. I have had some bad experiences in the past and I am very particular and get super stressed. I could not be more impressed with the services that I received and would highly recommend this provider. The hygienist, Jodi was amazing and very gentle and thorough at the same time. She was very patient and was given quite a task because I had so much plaque build up. I am not a great patient and she went above and beyond and was very kind and understanding. Dr. Singh is the best! He is knowledgeable and professional and kind and extremely understanding and gentle. I appreciate that he is not pushy and takes his time to show you and explain exactly what is needed and why. I have adult children that live in the area and they recommended this office to me. I could not be more pleased!

Hands down the best dental experience I've ever had. The whole team is professional, kind, and…read morereally takes their time to make sure you're comfortable. Dr Singh truly cares about his patients: he explains everything clearly, checks in throughout the appointment, and you can tell he takes pride in doing things right. The office is super clean, modern, and welcoming. You never feel rushed, and they actually remember you and your preferences. Whether it's a cleaning, filling, or cosmetic work, everything is done with care and precision. If you're nervous about the dentist or just want someone who genuinely cares, this is the place to go. You'll leave smiling literally.