The staff was very helpful and checked to make sure I had no questions or needed help finding…read moreanything.

I take my small dog for grooming and my larger dog for nail trimming. Alayna does an awesome job,…read moreand everyone there are very nice. I will continue to go there for grooming and recommend them 100%. Very clean store and the employees are very helpful.

We just moved to the area and sent our dogs to All Tails for the first time this week. It's some…read moreof the little things they do that make this a place we'll keep coming back to. Things like a fenced in parking lot so in the event a leash slips you are worried about your pet running into the road. We've had to purchase different collars in the past to take them to daycare, at All Tails they already have you covered. Check in and pick up are a breeze. And most importantly they keep the environment safe for your pets! The products of all of that are peace of mind for us and tired pointers when they come home!

They take good care of our dogs and really seem to care and realize they are family…read more Thanks for everything! Will always remember.

I love this business! They are the best! Very reasonable prices. Love how they send me pictures…read morewhile grooming my dogs. You can tell they really care about animals. I went to another groomer for years and when I got my new dog I looked for a different groomer. Found this business and have never looked back. Can't say enough about this business and recommend to everyone I know with a dog! They also board dogs, have a huge yard and nice clean kennels!

Frosty Paws', as good as it gets when it comes to service, kindness and professionalism! I've been…read morewith them since they first opened! My Saint Bernard now goes to see her favorite groomers once a month! The prices are VERY reasonable! I also use them for all our boarding needs ,Rigs loves it there! Definitely worth recommending!

At the time of this incident, we had a cavachon. He was the sweetest most loving little guy. I…read morebrought him for a full groom. Everything seemed fine aside from the $100 bill which I find to be astronomical especially considering I found a lovely new place/groomer for a FRACTION of the cost. When I brought my dog home I notice his eye was completely filled with blood. He was completely normal with zero issues when I dropped him off. I called to ask what happened and they had no response. They said everything was fine and they don't know what happened! It was unprofessional and lack any empathy as if I was the problem. Never going back. My new girl is wonderful and kind and calls me before she does anything to ensure I'm okay with it. It's a shame what B&B does.

You can't put a review on their website (shocking) so I'll just leave this here. Must say, I have…read morenever read the reviews on Yelp and am not surprised at what I've found. We have been taking our Wheaton Terriers here for almost a year. We always set the appointment for the full groom which initially cost $100.00 each which is pretty high, but it includes everything so we did it. Mutiple times have picked the dogs up and their nails were not trimmed, after noticing we reminded them when we dropped them off to clip their nails. Several months ago I made it an issue, i'm not ok with being shorted on services and I cannot do it myself (terrifies me, they have black claws). The girl assured me that the groomer that kept not doing the claws was no longer there. Next visit, I went to pay and there was an extra $20.00 on the bill. I asked why, and I was not notified that there was an increase in charges. She advised me that it was due to a "hike in shampoo costs". Apparently the business decided to go ahead and make a little extra off of the deal if this is even true. Today, my husband dropped the dogs off, reminded them to clip the nails. I just picked them up and much to my surprise my dogs' nails were still not trimmed. I expressed my disatisfaction and advised this happens all the time, the girl took them back to trim them but offered no apology or anything. Additionally, my younger dog was beyond distraught and she is the sweetest most loving dog...I don't know what is going on there but I do NOT recommend. There ARE other places to take dogs in the area, so keep looking. Also, my neighbor takes her dog there and I asked her about her experience without even telling her mine, and she had the SAME COMPLAINTS. Unacceptable. Go elsewhere! UPDATE: my dogs are still traumatized from whatever happened there yesterday and it is deeply upsetting. Also, soon after I posted this, I received multiple messages from someone at the buisiness, one of which stated "we can no longer provide service to your dogs" which is interesting because when asked to schedule my next appointment.......i advised them I would not be back. The person accused my puppy of biting the groomer which I was never advised about, accused me of wanting their claws clipped to the point where they bled, and also that "Yelp is a joke". Why, because they don't pick and choose only good reviews for you? If me and my dogs were such a problem, why were we offered another appointment and why am I just now hearing anything like this. I initially thought this was an issue of some bad luck with their grooming hires, however I'm now leaning toward the manager/owner is the root cause of the problem and may be just as cuckoo as a couple of the reviews elude to. She now has blocked me from Facebook, presumably to prevent me from posting a review.

I love doggy day spa, and my dog too loves them as well. they do a wonderful nails and filing…read morethem. It's a two person but he looks forward to it. I night before and he actually knows anticipates. I also use the self wash & love it. These folks are so very friendly and cordial. I recommend them to anyone. I love giving my business to a small business that strives to please their clients. I hope I can always afford you.

I use the self serve dog wash with my pup quite frequently, and the experience is always fantastic!…read moreThe supply of salon- grade wash, conditioner, etc. is super convenient and always leaves my pup clean, soft, and smelling great! The staff is always super helpful and friendly. I would absolutely recommend this place!

Very accommodating staff ... we just moved up from NC and at the last minute we needed a place to…read moreboard our spoiled Australian Shepherd, the staff worked diligently to ensure our dog was comfortably taken care of while we setup our new home.

The K9 Spot is by far the best boarding facility that we have sent our dogs to in the past 11 years…read moreof owning dogs in 3 different states. Rebecca and Katie have a strong knowledge of our dogs' different personalities and needs, and are able to accommodate them both during every extended visit. My high-energy puppy also attends doggy daycare ~2x/week and LOVES it. He waits at the back door with his tail wagging every morning, hoping that this is the morning he gets to go visit all of his doggy friends. He comes home exhausted from all of the socialization and mental stimulation and we all sleep peacefully. I recommend The K9 Spot to everyone we meet.

Just took my cat here for an emergency situation. I called beforehand as instructed for an appt. I…read morelive in Zanesville and PetPlex is the closest "emergency" vet. My cat was experiencing trouble breathing, vomiting, lethargy, etc. initially, I was instructed to drive 1 hour and 10 minutes to Canal Winchester Medvet instead of an appt in 45 minutes at PetPlex because medvet "would be faster" and the breathing issue needed immediate attention. After a lot of back and forth with the receptionist and me explaining an appt in 45 minutes (30 min drive) would be faster than a 1 hour and 10 minutes drive, she agreed to schedule an appt. I had to pay a $180 retainer for the appt. My cat was in a carrier and I brought her into the room. The tech took some quick notes and without looking into the carrier, she said "your cat seems fine and we're vacuuming right now so we'll take her back when we're done." So apparently the vacuuming takes precedent over my cats health (that she didn't bother to even glance at). My cat has complex diagnoses for which she gets routine/bloodwork through another vet. They insisted on copying bloodwork she just had completed, which I reluctantly agreed. The estimate was $1K. After trying to do some of the tests, they removed a lot of tests pretty quickly because she was agitated. They ended up only doing one panel of bloodwork and giving one medication and 2 supplements. They attempted to sell me flea/tick/heartworm medication for a 15 year old strictly indoor cat who clearly doesn't have fleas. While I understand these are important, it doesn't feel like a priority when there are respiratory concerns. Overall, it felt dismissive and lacking compassion. I wouldn't take my pet back here.

We had our new puppy appointment today at Pet Plex. All three of our dogs are seen there normally…read moreby Dr. Portman who is great. The front staff and are Vet tech were professional and kind today also. Our Veterinarian was not professional in the least. After waiting a fairly long time he finally came in to examine our puppy. Standard 3 minute barely paying attention visit with the Vet. He for some reason decided to compliment my wife's "pretty blue eyes" and continued by telling her she "looked really cute". What exactly was that? Sexual harassment from Dr. Jed? He literally did this in front of his technician and I. This was horrifying and threatening. I am a pastor in the area so I tried to not be angry however it's not easy. Let me be clear. We did NOT come to Pet Plex for our puppy's first Vet visit and Dr. Pervert's inappropriate "flirting" and sexual harassment. He is incredibly unprofessional and quite honestly a jerk. We are very upset about this and the mental amd emotional trauma it has caused us. Reverend Sean

They have the brands we use for our animals, and at reasonable prices. Plus, often adoptable cats,…read morea grooming area for dogs, and fish, all things Baby K wants to see. This is a standard one, in a mall. Friendly service. A big selection (though not a lot of varieties of the cat food we use, at least not as many as some locations.) Free entertainment for the kid, decent products at decent prices. A win.

Company rules are ridiculous. I bought a kittan there. They made me buy a carrier to take the cat…read moreout of the store. That was the only time the carrier was used, tags still on it. Yesterday, I asked an employee if I could return the carrier. She looked up the purchase by my phone number. She said I could get an instore credit but not a refund since it was past 30 days. Today I take the carrier into Petco and they tell me nothing can be returned after 60 days. It's no wonder people steal. Wronged by a large corporation, it's the only way a customer can get their money back. AMAZON is the best. I will never shop Petco again!