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    Cardinal Hill Grooming

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Services - Cardinal Hill Grooming

    Bath and groom only

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    3 years ago

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    Bath and Biscuits

    Bath and Biscuits

    (16 reviews)

    At the time of this incident, we had a cavachon. He was the sweetest most loving little guy. I…read morebrought him for a full groom. Everything seemed fine aside from the $100 bill which I find to be astronomical especially considering I found a lovely new place/groomer for a FRACTION of the cost. When I brought my dog home I notice his eye was completely filled with blood. He was completely normal with zero issues when I dropped him off. I called to ask what happened and they had no response. They said everything was fine and they don't know what happened! It was unprofessional and lack any empathy as if I was the problem. Never going back. My new girl is wonderful and kind and calls me before she does anything to ensure I'm okay with it. It's a shame what B&B does.

    You can't put a review on their website (shocking) so I'll just leave this here. Must say, I have…read morenever read the reviews on Yelp and am not surprised at what I've found. We have been taking our Wheaton Terriers here for almost a year. We always set the appointment for the full groom which initially cost $100.00 each which is pretty high, but it includes everything so we did it. Mutiple times have picked the dogs up and their nails were not trimmed, after noticing we reminded them when we dropped them off to clip their nails. Several months ago I made it an issue, i'm not ok with being shorted on services and I cannot do it myself (terrifies me, they have black claws). The girl assured me that the groomer that kept not doing the claws was no longer there. Next visit, I went to pay and there was an extra $20.00 on the bill. I asked why, and I was not notified that there was an increase in charges. She advised me that it was due to a "hike in shampoo costs". Apparently the business decided to go ahead and make a little extra off of the deal if this is even true. Today, my husband dropped the dogs off, reminded them to clip the nails. I just picked them up and much to my surprise my dogs' nails were still not trimmed. I expressed my disatisfaction and advised this happens all the time, the girl took them back to trim them but offered no apology or anything. Additionally, my younger dog was beyond distraught and she is the sweetest most loving dog...I don't know what is going on there but I do NOT recommend. There ARE other places to take dogs in the area, so keep looking. Also, my neighbor takes her dog there and I asked her about her experience without even telling her mine, and she had the SAME COMPLAINTS. Unacceptable. Go elsewhere! UPDATE: my dogs are still traumatized from whatever happened there yesterday and it is deeply upsetting. Also, soon after I posted this, I received multiple messages from someone at the buisiness, one of which stated "we can no longer provide service to your dogs" which is interesting because when asked to schedule my next appointment.......i advised them I would not be back. The person accused my puppy of biting the groomer which I was never advised about, accused me of wanting their claws clipped to the point where they bled, and also that "Yelp is a joke". Why, because they don't pick and choose only good reviews for you? If me and my dogs were such a problem, why were we offered another appointment and why am I just now hearing anything like this. I initially thought this was an issue of some bad luck with their grooming hires, however I'm now leaning toward the manager/owner is the root cause of the problem and may be just as cuckoo as a couple of the reviews elude to. She now has blocked me from Facebook, presumably to prevent me from posting a review.

    Petplex Animal Hospital - Petplex Animal Hospital

    Petplex Animal Hospital

    (56 reviews)

    Drew Sollenberger, DVM - was a god sent my poor chi was…read moremauled by my boxer an Dr . Drew Sollenberger an his staff got him in fixed up an set my fears at ease.I highly recomend this place.the place is clean staff are super friendly. and didnt take my wallet for a ride. thank you all so much for caring for my babys as i do. R.S.Parker an(Scrappy)

    Just took my cat here for an emergency situation. I called beforehand as instructed for an appt. I…read morelive in Zanesville and PetPlex is the closest "emergency" vet. My cat was experiencing trouble breathing, vomiting, lethargy, etc. initially, I was instructed to drive 1 hour and 10 minutes to Canal Winchester Medvet instead of an appt in 45 minutes at PetPlex because medvet "would be faster" and the breathing issue needed immediate attention. After a lot of back and forth with the receptionist and me explaining an appt in 45 minutes (30 min drive) would be faster than a 1 hour and 10 minutes drive, she agreed to schedule an appt. I had to pay a $180 retainer for the appt. My cat was in a carrier and I brought her into the room. The tech took some quick notes and without looking into the carrier, she said "your cat seems fine and we're vacuuming right now so we'll take her back when we're done." So apparently the vacuuming takes precedent over my cats health (that she didn't bother to even glance at). My cat has complex diagnoses for which she gets routine/bloodwork through another vet. They insisted on copying bloodwork she just had completed, which I reluctantly agreed. The estimate was $1K. After trying to do some of the tests, they removed a lot of tests pretty quickly because she was agitated. They ended up only doing one panel of bloodwork and giving one medication and 2 supplements. They attempted to sell me flea/tick/heartworm medication for a 15 year old strictly indoor cat who clearly doesn't have fleas. While I understand these are important, it doesn't feel like a priority when there are respiratory concerns. Overall, it felt dismissive and lacking compassion. I wouldn't take my pet back here.

    Cardinal Hill Grooming - groomer - Updated September 2026

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