I had chronically sore throat for over a year and felt uncomfortable since normally I was a healthy…read moreperson and had never got ill in over 20 years. Anyway, after Covid19, I got sore throat many times. It seemed never gone away, but kept coming back every 3-4 months. I was looking for an ENT. Then, I was lucky to find and able to make an appointment with Dr. Taylor Lackey.
I saw Dr. Taylor Lackey in August and she was polite, knowledgeable and considerate. She was very Cool actually. She thoroughly checked my throat and confirmed that no sign of any tumors or cancer. She believed I have an allergy, not a sore throat, and prescribed a nose spray for me to help with my symptoms.
Dr. Lackey spent time and explained about my symptom very well. In additional, since my medicine was very expensive and she knew that the insurance wouldn't cover it, she recommend me to download the app, called GoodRx, to help me lower the price of my medicine.
Dr. Lackey was smart and, as said, before considerate. She knew that English is my second language and I might have a hard time understand 100 % of what she said. About the next day, Dr. Lackey had her assistant, Tara, called me to make sure that I would have got the medicine I needed without paying an incredible high price for it. Therefore, Dr. Lackey was right. I didn't fully understand and needed to ask Tara repeatedly before I could fully understand. Tara was also polite and very kind. We kept missing calls from each other a few times. Finally, she called me back after her working hours, like after 6 pm., and she spent a quality of time on the phone making sure I understand about the GoodRx app well.
With the app Dr. Lackey recommended and Tara helped, I had got the price of my prescription down from around $260 to about $40! This was Amazing!! If she didn't have Tara called to make sure, I may end up not getting the medicine since certainly I would have a hard time considered paying $260 for a prescription.
Dr. Lackey had me scheduled to see her again in 2 months to see how the medicine works. Unfortunately and my bad, I am out of the country and completely forgot. As well, I missed the text reminder due to the phone operation oversea. Anyway, the medicine works well for me. My symptom has gone since I started using the nose spray.
In short, my visit was Excellent. Definitely, I highly recommend Dr. Taylor Lackey.