Apria as a company is terrible but you do have some diamonds in the rough…read more I went to the local branch here to meet the sleep tech for a mask fitting and he is very kind and patient to explain the different options available to make sure the seal is right. If all people at this company were like him, this would be a 5*.

They close from 12-1PM for lunch, so I rushed from my office in Milpitas to make it there before…read morenoon. If you are here to pickup, call the number on the cone. The front lobby does not have a receptionist. The sign on the plexiglass is to call the number. I failed to see the no knocking on the glass sign - someone looked up from their desk and pointed to the glass which had a sign says to call. The gentleman that helped me was very nice. I had a deductible and a monthly fee since it's a rental. The physical therapist or occupational therapist told us that someone from Apria would reach out to me for home delivery. I checked the website from my phone and also saw the same thing - you need to verify the patient's first and last name as well as DOB. Anyway, I was antsy and called yesterday. Call early because I was on hold for nearly 15 minutes. The lady on the phone was very nice as well; explained my deductible and monthly fee, and that if I were to go, go before or after their lunch hour. I came about 3 minutes before noon. Thankfully I was in and out in less than 15 minutes. The gentleman showed me how to use the leg thingies and assemble / fold up. Gavin broke his leg in 2 places Sunday and had major surgery Monday (over 6 hours). It'll be a long road of recovery for him, but I'm thankful he's alive and ok. Just no football for at least 2 years, if ever. He should be able to walk normally in 8 months to a year, his orthopedic surgeon says.

We've been working with ProHealth for 2.5 months and have had a great experience so far. I really…read moreappreciate how responsive Yvonne has been to making schedule changes and adjustments in care for my dad. Usually sending a quick text is all I need to do and she makes it happen. She came to Dad's bedside at the post-acute facility to make it easy for me to ask questions and sign him up for care at home. She has served as a valuable liaison. Nurse Dilara advocated for my dad with his doctor when anything wasn't quite right, drew blood for tests, filled pill boxes, and made sure med refills were up-to-date. Really appreciated having her in our corner. PT Abha and OT Ryan were super professional and helpful. Abha spoke loudly and clearly, which was super helpful for my hard-of-hearing dad. We decided to go with caregivers from ProHealth as well and have worked with some very competent, caring people. They are the true heroes who come day in and day out to accompany Dad in running errands and at appointments, support him with meals and tasks around the house, and keep the house clean and tidy. I'm very thankful to everyone at ProHealth who has served my dad in one capacity or another!

Excellent physical therapy care provided by Raj for my mom. Competent and caring. Professional and…read moretimely. Very patient and a far cry from the last time my mom needed rehab and the therapist simply read the discharge papers from the hospital. Very comforting to know that she is in good care, especially since she is of advanced age (late 80s). Per other reviews, appears their hospice and nursing care could use some improvement, but the physical therapy is top notch.

Needed help transporting my 98-year-old mother-in-law home from rehab and needed homecare…read moretemporarily until a live in could be found. All Seasons Homecare was highly recommended to me by my attorney so I gave them a call. I talked with the owner, Lou Ann. She explained how everything worked and answered all of my questions. I knew after talking to her that my mother-in-law would be in good hands. This place is top notch and so professional. I used All Seasons for 11 days. In that time, all the caregivers showed up on time and gave excellent care to my mother-in-law. At the end of each shift, the caregiver would write up a summary of their visit online, letting me know how my mother-in-law was doing and how the visit went. These notes were very insightful. I appreciate how if there are any problems or questions you can contact Honor, the company All Seasons partners with, 24 hours a day. Very reassuring. Everything went smoothly and I would highly recommend All Seasons/Honor. Are they expensive? Yes. Are they worth it? Absolutely!!!! When you need homecare done right, this is the place to contact! Thanks Lou Ann, Christina, and all the excellent caregivers. You guys are the best!!!

All Seasons Homecare was recommended to us by the rehab facility my mom was being released from and…read morewe could not be happier with them and the care they've been providing. We were given very short notice that mom was going to be released but Lou Ann and Christina met with us and mom to get better acquainted with her and her needs. Shortly after mom got home she had a virtual meeting with a therapist and with no way to conduct this meeting, Christina drove to the home to personally assist with the process. Above and beyond! An urgent staffing issue arose late on a Sunday evening while I was sitting in an airport so I called the 24 hour service number and within minutes I received a call back that the issue was resolved, another example of All Season's commitment to provide the best possible care to their clients and their families. All of the Health Care Professionals assigned to help mom have been very helpful, patient and kind (and mom can be a handful at times:) ) I also very much appreciate the fact that I receive daily reports once the homecare visit is complete that summarizes the visit. Living out of state this is beyond helpful. After reading the reports and finding out about doctor visits or therapist visits that occurred I am able to contact mom and discuss the visit, etc. Without hesitation I would recommend this organization for anyone who is in need of homecare services. The entire organization from Lou Ann and Christina to the personnel answering the 24 hour "hotline" is in my mind, without a doubt, the best homecare service available. Living out of state I am unable to oversee mom's care on a daily basis, but, in my opinion, All Season's professionalism coupled with their compassion reassures me that mom is receiving the next best thing to a family member being there

We began working with Right at Home at the beginning of April and had a great care giver for my…read moremother-in-law. The care-giver came a couple times a week to take my mother-in-law on walks and to run errands, make lunch, and engage her in conversation as she can no longer drive by herself, has trouble getting around on her own, and has some speech troubles. As we began a 2-month remodel, we took a break from services. I called a couple weeks ago to restart care, and the past caregiver was no longer with the service. I gave our information to Caitlin again, and waited to hear back. After several days, I called again. They asked me all the same questions, and I had to re-give all our information, as if I had never called initially. We scheduled a caregiver to come out for three hours. When she arrived, the first thing she said (before introducing herself) was "Sorry, I might smell. I just biked here." There was definitely a break in communication, as this person could not take my mother-in-law to run errands on her bicycle, and didn't even have a driver's license to drive one of our cars. I immediately called Right at Home, and told the caregiver she could leave. I have not received a call back since this happened, almost a week ago. Luckily we've found another local service that has been very responsive and listens to our needs.

I reconnected with Gene Lennon, and had the opportunity to be validated by him, who understands how…read moreto be emphatic for the elder.

We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

Great people!! Great Nurses!!! Great Therapists!!! This…read morecompany is the best home care agency to choose for great follow through with rehab!!

Horrible, horrible experience. Not enough information was provided by Gentiva staff to our family…read morefor home hospice care. As a result it was the worst experience of my life. I'm sorry to have to write this.

We are grateful for the support during the holidays, when we had to be out of town and needed to…read moremake sure someone was with him 24 hours a day. The team stepped in quickly and provided all the care and support our father needed. Thank you for being so flexible and responsive.

Can't say enough good things about this RAH agency, it's office staff and the caregivers that came…read moreto help our family member. The RAH team put us at ease right away. They listened and asked thoughtful questions and matched us with caregivers who are just wonderful. They truly care and it shows every day. Highly recommend!

Will and his team are experts in their field. When my dad started to need caregiving help, Will…read moredid a careful assessment of his situation to understand his needs. Kristy then came on board to provide care, and her hard work changed my dad's life for the better at a critical time in his recovery. We will always be grateful. It's my honor to recommend Griswold for their caregiving services.

Will did a great job. When there were issues with a care giver he went up and above to resolve the…read moreproblem. He is responsive, honest and caring. I am hoping his business continues to grow.

I have been so fortunate to have Lester as my physical therapist. He adjusts my workout depending…read moreupon my needs and capabilities. He is personable and professional. I recommend him highly to those needing in-home support. You cannot go wrong with Lester on your side!

My Dad was authorized home health after being discharged from the hospital last September. Eden…read morebecame his home health nurse. She is professional, thorough, and caring. She communicates with my Dad by writing because he has significant hearing loss. She brought up issues so we can take our Dad to see the doctor timely. She also responded to emergency situations and brought our entire family to relieve. We just cannot thank Eden enough for providing excellent care to my Dad. Thank you, Eden.

HomeCare assigned Melody M to me for home support after I had my right shoulder replaced. Melody…read morearrived precisely on time each day she was with me. She stayed overnight on several occasions. She was very professional, kind, supportive, volunteering to do various things for me ... without being annoying about it. She was wonderful. The people I interacted with at HomeCare, Tyler and Mai, were both very helpful and not pushy.

I was researching online about a month ago for home care support for my post surgery recovery. I…read morereached out and spoke with Tyler. I was very impressed the variety of home care services offered with reasonable rates and how easy it was to get started. I appreciate Tyler for helping me understand my options for my particular situation. I've already started services last Sunday where a staff member picked me up on time at the hospital. The staff support carried my belongings from the hospital, drive me to my house and assisted me to my room. I was able to rest post surgery and the staff was very professional, friendly, organized, eager and took lead to help me with houses tasks such as help with meal prep for a few days and other chores I was not able to do. I will continue to contract with this company as I recover and I highly recommend to anyone their services. Their scheduling process is easy and communication process is clear and consistent. Thank you Home Care Professionals!