Silverado-Brea is truly an exceptional memory care community, one that goes far beyond providing…read morecare and instead offers genuine comfort, connection, and peace. From the moment you walk in, you can feel the compassion and empathy that guide everything the caregivers do--it's not just their profession, it's their calling. They show remarkable patience, understanding, and kindness, always honoring each resident with sincere respect and dignity. What means the most to us is knowing that our loved one is not simply being looked after, but truly seen, understood, and valued by people who deeply understand memory care and lead with both expertise and heart. That reassurance brings an immeasurable sense of peace to our family. We are profoundly grateful for the extraordinary care, compassion, and unwavering support provided by the entire Silverado-Brea team.

Many communities promise exceptional care, but Silverado truly delivers. Every person we…read moreencountered treated my dad with respect, dignity, and kindness. They never talked down to him or treated him like a child. They always reminded us that this was his home, and they were simply there to support him. What stood out most was how much life there was in the community. There was music, activities, resident dogs roaming the halls, laughter, and genuine joy. Residents are encouraged, not forced, to participate, and they're cared for as individuals, not patients. The community is clean, the residents are well cared for, and you can genuinely feel the love. My dad eventually transitioned to Silverado Hospice, and his passing was peaceful. During those final days, the staff cared for our family just as much as they cared for him. They brought us meals, checked on us constantly, and surrounded us with compassion during one of the hardest times of our lives. We will always be grateful for the love and dignity they gave my dad. If you're looking for memory care for someone you love, I can't recommend Silverado highly enough.

Been injured twice in a week caregivers take up to 40 minutes to respond or go home and do not…read morefinish what they started. Some of them are really good. But some of them need attitude adjustments. Food is good and residents are nice, but caregivers will be mean at times. I was told that I am asking for help 24/7 which is impossible because I am asleep at night. Wish I had gone someplace else as the Compassion is lacking here. If I could take care of myself after my stroke I would not be here.

An amazing place where residents are treated with respect and provided a happy lifestyle. Wonderful…read moreplace

Pauline Hampton was very easy to work with. She set up four appointments to visit memory care…read moreplaces with me. I appreciated her professional opinion on what we saw and heard. I placed my husband in memory care at the end of that month and he is adjusting well to his new environment. The whole process went very smoothly with Pauline's help.

HIGHLY RECOMMENDED!! I have had an absolutely stellar experience working with Pauline - seriously,…read moreif you've tried Caring.com or A Place for Mom, simply stop what you're doing right now and just call Pauline. She came to our home and spent over an hour getting to know my mother personally to assess the specific character of my mother's dementia so that she could make the best recommendation for communities we could tour. She came with us on the tours instead of "sending us off into the wild" on our own, the value of which is hard to put into words. I had visited about 10 communities by myself before working with Pauline and found some that seemed like they had some potential, but it wasn't until Pauline arrived in our lives that we found a TRULY ideal place for my mom to thrive. Here's what's different about working in- person with a skilled placement professional like Pauline: 1- They have looked into your loved ones eyes and created a personal and compassionate connection that is literally impossible to cultivate if you're only ever speaking with someone over the phone to find places to tour. 2- Pauline just KNOWS ... she is actually from Southern California so she knows the area VERY well and her wealth of personal relationships with the communities that she recommends based on your loved one's care and social needs is invaluable. 3- Superhero Assist, Part 1 ... my mother had planned to move to one community, deposit submitted and everything, but at the very last minute they denied her residence there bc suddenly they decided she could only live in the Memory Care wing and not in the Assisted Living wing, which did not seem at all appropriate based on my mother's expression of her condition.  Needless to say I became intensely disappointed and "rather" upset but Pauline made herself available to listen to the situation and by the end of the day she had not one but TWO tours scheduled for the very next day - and the 2nd of those communities is the one my mother fell in love with and moved to a couple of weeks later. To sum up my mother's experience of that 2nd tour - not even 10 ft past the door after touring she began crying tears of joy and relief bc she felt so welcomed and at home there... talk about a home run experience! 4- Superhero Assist, Part 2 ... on moving day, my mother (despite packing her stuff for two weeks) became confused about the move, became upset with me and refused to leave the house when the movers left with her things (welcome to the adventure of dementia!).  Speechless and confused, I rang Pauline to see what I could do ... she told me not to worry , just to follow the movers over to the community to get the room set up and she would come over to the house and comfort my mom and find a way to get her over to the community.  By the way - this was on a Saturday ... again, this level of warm, considerate, caring service is absolutely not something you can get from a person that you've only ever spoken with on the phone. When my mom and Pauline arrived, my mom was smiling and at ease, ready to move in. Since then, my mom won't stop raving about how much she loves the staff, her room, the other residents, the food and on & on. To conclude, I say again: HIGHLY RECOMMENDED... #betterCallPaulineHampton

HVAC has been broken in my mother in laws for over a year now, filters have not been changed for 2…read moreyears. Father in law died and was left on the floor for 7 hours while mother in law sat helpless in family room. Food is bland and very fatty. Mother in law put on 85 pounds in first 2 years, now she is stuck in a chair and needs help getting out of chair to go to bathroom. Of course all of the extra help is a charge. Tried to do the Easter Brunch but it was full and the people we talked with said the food was stale.

Hello yelp reviewers, I seen this and thought to myself it's a good time to Input my experience as…read morean employee. I have worked here for about 3 months now and it has been such a great experience. The Residents and staff have been such sweethearts to me. The level of care and compassion is ideal for our loved ones to reside in. The type of care the residents receive is immaculate, from care providers to dinner. I don't think I have been anywhere else where the staff and management work so well to build a solid foundation for our elderly. There are also LVNS and Med Techs that help the residents thrive as well and overall have had an awesome experience with the wholesome care that has been provided. They also offer palliative care for those needing extra help. Another thing Worth mentioning is that they offer support groups and many activities as the elderly with degenerative diseases progress, their level of care also progresses and it's provided right next door at Villagio. Thank you Capriana for the amazing work. I hope to someday retire in a place like this.

I recently toured Villagio Memory Care and was truly impressed with the experience. From the moment…read moreI walked in, I noticed how clean and well-maintained the community was. The facility was fresh, welcoming, and completely free of any unpleasant odors. What stood out the most was seeing the residents actively engaged in a group activity. It was clear they were enjoying themselves, and I observed that every resident was being attended to with kindness, patience, and respect. The staff genuinely seemed to know and care about each individual. The Memory Care Director was incredibly knowledgeable, professional, and compassionate. She took the time to answer my questions thoroughly and demonstrated a genuine passion for providing exceptional care to residents and supporting their families. Overall, Villagio Memory Care exceeded my expectations. The combination of a caring team, engaged residents, a spotless environment, and knowledgeable leadership gave me great confidence in the quality of care they provide. I would highly recommend Villagio Memory Care to anyone looking for a safe, compassionate, and welcoming community for their loved one.

The Villagio staff is top tier. They took the most incredible care of my dad in the last year of…read morehis life. Breanna, the memory care director, and all the caregivers treated my dad with compassion, joy and attention to detail. They worked seamlessly with our hospice company and made sure my dad was surrounded by peace as his Alzheimer's became more severe. The staff is so kind, you can feel the heart they bring to everything. I HIGHLY recommend this to anyone looking for assisted living or memory care!!

The owner Celia Barron unlawfully evicted my mother and violated her rights after doctor discharged…read moreher from the hospital on 5/6/2024 under Newport Hospice. Celia became hostile and angry because hospice was not going to be Geiss but a different company than the one she gets a kick $ back from and we had to call the police to get my mothers belongings as she was going to lock us out. Get a written eviction as Celia will deny ever saying it and then call the LAP to report her for violation of residents rights. I would not recommend this place for elderly care .

My Father spent the last year and a half in the Memory care building. As difficult as it was on our…read morefamily, the staff at Ivy Park made the transition as easy and painless as possible. They welcomed him with open arms and did a great job of keeping the family informed. The love and care he received was exceptional. I can't say enough at how grateful we are to all the staff and management for giving life and enjoyment in would otherwise be a difficult time. Thank you so much Ivy Park! The Gabel Family

My father Helmut Gabel was a resident in Memory Care at Ivy Park for a couple years and we…read morecouldn't have been happier with the quality of care he received there along with the love and compassion he received from everyone. It truly felt like family. If I could give 10 stars to Ivy Park I would. Everyone from the Directors, Nurses/Med Techs, Care Staff to the Receptionists, Kitchen Staff and Maintenance Crews are wonderful. I wouldn't trust my loved one to any other place. They are the best !!

They are amazing. From the owner, to the caregivers to the scheduler we literally could not have…read moresurvived the needs my 88 year old mother and 92 year old father required at the last minute. They are so organized and supportive. If I could give them 6 starts I would! We will continue to use them indefinitely!

I needed a caregiver to support my mother, who has dementia, for a night to come to an event my…read morebusiness was having. Her caregiver, Bernadette, was excellent. She cared for my mother with compassion and kindness. She treated her with respect and love. She helped my mom eat her food and drink her drinks. Accompanied my mother to the restroom. Assisted her in her walking and transported her to and from the event. I couldn't have asked for more from this service. I had no worries that my mother was cared for while I hosted this dinner. Gold stars for Nightingale Senior Care!