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Carefree RV

5.0 (1 review)
Closed • Closed
Updated 3 weeks ago

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Stoltzfus RV's and Marine - Our new Grand Design Imagine 2500RL

Stoltzfus RV's and Marine

(51 reviews)

My experience. 2 years after buying my RV from Stoltzfus/ General RV now ,I took my RV in for…read moreinspection. As I was waiting for it to be done my rep and the mechanic come out and tell me I need brakes and if I wanted them to do it. I had hardly used the RV and the mechanic said that sometimes on GMC'S the brake controller is not right. Well I told them I would take it to my mechanic to have the brakes done. After I dropped the RV off at my mechanic ,they told me to come get it that I didn't need brakes . It was 3 or more years later that I needed brakes. Another incident : I had to have a new roof put on RV (over $10,000). About a year after it was done I went in for my forever warranty inspection and was told the roof needed new seals ($1200).How is this possible they just did the new roof less than a year ago. So, I had them redo seals on roof. Now less then a year later I am getting ready for a trip and my bed is wet. I go up on the roof and the seal on fan over my bed is severly cracked. Call General RV and let them know ( they only warranty seals for 3months). There answer was it was a rough year weather wise for seals. How about that for bullshit!!Every year must be a rough year for seal . It's either that or forbid I say maybe they don't know what they are doing at their work establishment. Needless to say I am going to let my forever warranty expire just so I don't have to deal with such incompetence and thievery. It a shame that we RVer's have to deal with companies like this. George Joseph

Incredible selection, beautiful dealership and excellent service! Our salesperson, Andrew DeBlase…read morehelped us through a mini crisis when a deal fell through with a local chain dealership. The difference in professionalism and knowledge was night and day. Andrew took plenty of time with us, answering all of our many questions- sometimes late into the evening and verifying specifics for our rig along the way. Buying our RV was a dream come true & Stoltzfus exceeded our expectations! We are so glad we traveled to the right place to make our dream come true!

Family Camping Outlet

Family Camping Outlet

(7 reviews)

This dealership is now Optimum RV. We took our 2024 Columbus River Ranch in to have several things…read morefixed last month. They did not do most of the work we asked them to perform. However, they claimed to have done much of it and charged us for it. Our oven would not turn on. They claimed to fix that, but did not. Half of our outlets and two out of three air conditioners are not working on our generator. They claimed to fix that, but did not. Our tank sensors are not reading properly. They claimed to fix them, but did not. We asked them to fix the doors on some of the storage compartments, but they did not do anything with them. In addition, they took our power cord off the reel and did not give it back. They claim they don't have it. They did fix the control panel. They also fixed the steps and lubed a slide. All of this took two weeks while we had to stay in motels because our trailer is our home. It also got to the point where I expected to call several times to check on the status, because they usually didn't return phone calls. They were well aware of the fact we are full-time rvers.

My wife and I have been looking for months and origionally we thought we'd get a better deal at one…read moreof the big brand camping places. Family Camping is only moments from our home and yet we did't really bother to look at too many things there but we did look at a few. After being completely frustrated with the hard pitch at other dealers, we decided to stop in FCO.. We are so glad we did. We just purchased our new camper, we got a a better deal than we would have elsewhere and even more importanly FCO was (and continues to be) awesome to deal with. Questions, answers and lots of help. Bill is great and now I don't think I'd even consider dealing with anyone else. If you're looking, make sure you check them out

Camping World - Boyertown - Camping World logo

Camping World - Boyertown

(3 reviews)

Our salesman Nick was very pleasant. My husband and I were very honest and informed him we were not…read morebuying a camper that day but wanted to look to see what we liked and what would accommodate us best. Knowing he was not going to make a sale he was nice, direct and helpful. He checked off all our boxes while looking at the campers and was able then to give us advise on what would work best for us. I would highly recommend going here and asking for Nick

We purchased our 2024 camper off the lot in spring of 2025 when Camping World just opened their new…read moreretail/service store in Boyertown, Pa. We "newbies" received excellent service from the start. Sales helped us find the right travel trailer in our budget. Finance helped us through the purchase and explained our benefits with GoodSam membership, which by the way has been worth it. The retail shop has honored all our benefits as members including discounts and service perks. We had an issue with our door which was damaged prior to our time of purchase. Camping World service department helped advocate for our warranty repairs and as a result, Forest River honored our warranty. We couldn't have been happier with the service we received thus far. The staff is polite, helpful and go above to provide excellent customer service. They have helped us learn so much about our camper since its purchase from explaining its parts to helping us purchase necessary items. I want to give a shout out to Colleen & Fred in retail for helping us find the right items for our new camper. Jordan in service was excellent in communicating our repair needs and educating us on care of our RV. I understand there were issues with the prior owners of this RV store before Camping World purchased their business. I can assure you that is not the present case. I give them 5+ stars for customer satisfaction.

Carefree RV - rvrental - Updated June 2026

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