Appointment was on time and painless. Techs 'Jimmy' and Murty were great and made sure I was as…read morecomfortable as possible.

They told me my Appointment was at 10:15. I was here at 10:15. It is now 11:46, and I asked when…read moreI would be called back at 12:15. WTF? How is this possible

They did a good job. The people at the front desk and the person who did a bone study on me are…read morevery kind. Thank you very much

Excellent location with a convenient and easily accessible office location . The staff was very…read morefriendly, welcoming, and helpful throughout my visit. I especially appreciate that they offer Saturday appointments, which makes scheduling much easier for those with busy weekday schedules. Overall, it was a great experience, and I would definitely recommend them

Very nice building with lots of doctors offices who are associated with Texas Health Resources and…read morePresbyterian Dallas. Spotlessly clean, lots of parking and great signage to help you from getting lost. The doctors here have a variety of specialties including orthopedics, internal medicine, cardiology, etc. my primary care doctor, who is a Internal Medicine Specialist practices in this building. I have always been impressed with him and the doctors in this building that he has referred to me.

I had great care at this location, from the paramedic that called me to the back to give me my IV,…read moreto the gentleman that done my triple phase bone scan. The gentleman that was doing the scan has great conversation/stories while your on the scanning table for an extended amount of time. The only problem I see is the walk into and out of the building is not patient - disabled friendly due to the front of the BofA building is closed off since the bank shut down. The parking lot has lots of speed humps, bumps and inclines. Not to mention when getting deliveries the big trucks park right outside where you're walking up to the building giving off fumes and heat.

Absolutely amazing place. Everyone are really Friendly and professional. Highly recommendread more

This is my lab of choice when my doctor ordered labs for me. Consequently, I come here fairly…read moreregularly, usually for bloodwork. My experience has been very good. The people working in the lab have been generally very pleasant to work with and efficient and effective about getting people in and out. Another thing I have liked about them is that they are pretty good about finding veins on their first try, without having to stick you multiple times! Review #2021

I used Lab Corp because it was in the same hospital as my Rheumatologist. After reading other…read morereviews, I realize I'm not the only person I to arrive before closing time and not be permitted to come in. Their front door is clear glass, so there was no mistaking that they were closing early, despite having an on-time person wanting to come in. So many other labs, so no reason to stay with this rotten lab.

Fast and easy! Scheduled day before and they were ready on arrival. Super easy just lay there for…read more10 minutes and then an email will arrive within 10 minutes with all your info. The technician was nice and friendly. Results give alot of insight if you're looking to have a baseline on your health. Non invasive and so insightful. I know these have mixed reviews but I felt it was helpful to my fitness journey. Would recommend!

I have been a BodySpec customer for approximately three years and have completed numerous scans…read more When I arrived for my appointment, I knocked on the van door and, after receiving no response, opened the door to announce my arrival. The technician became very upset and informed me that customers are not supposed to open the van door. My first concern is that this protocol is not communicated anywhere in the appointment process. I reviewed my confirmation email, appointment instructions, and other communications, and there is no instruction telling customers not to open the van door, to wait outside until called, or to look for any readiness indicator.  When I asked how I was supposed to know this procedure, I was told it was clearly stated in the appointment email. It is not. My second concern is how the interaction was handled. I was treated as though I had knowingly violated an established rule when, in reality, I was following the arrival process I had come to understand through years of experience as a BodySpec customer. I have completed numerous scans over approximately three years, and technicians often do not open the door at the appointment time, and I have never seen any signage/indicator in the van window depicting whether the van is ready for the next client.   As a result, knocking and then opening the door after receiving no response had become the only practical way to determine whether the appointment was ready to begin.  Put simply, it is not reasonable to hold customers accountable for violating a procedure that was never communicated and is inconsistent with the experience BodySpec has repeatedly created for returning customers. My third concern is the justification that was given. The technician explained that she was alone in the van and did not know who I was or what my intentions were.  While I understand the importance of employee safety, that concern does not justify blaming a legitimate customer for failing to follow an unpublished protocol.  More importantly, the reasoning itself is difficult to reconcile with the situation. If unauthorized entry is considered a genuine safety concern, the solution should be clear instructions, visible signage, and/or physical controls such as a locked door. i.e., An undocumented customer procedure does little to address someone with actual bad intentions, while creating unnecessary conflict with paying customers who are simply trying to attend their appointments. A customer cannot reasonably be expected to comply with a rule that has never been communicated, and a person with malicious intent would be unlikely to follow that rule regardless. What is most disappointing is that this situation was entirely avoidable. A simple instruction in the appointment confirmation such as "Please do not open the van door. Wait outside until the technician invites you in" would have prevented the entire interaction. I have been a loyal customer for years, which is why this experience was so surprising and frustrating. Unfortunately, this interaction has significantly damaged my confidence in BodySpec. I hope the company will review both the customer communication process and the way situations like this are handled in the future so that other customers do not have a similar experience.

Eden displayed a high level of customer service. She made me comfortable and smile. I have a hard…read moretime with needles. It was almost painless inserting the needle. She is very well trained. She had an endearing personality!

Nice people who are great at drawing blood and also helping you with any other testing your doctor…read moreorders. I have been to labs where they are not friendly or they are not good at finding veins, etc and have to stick you twice. I have not experienced any of that at this place.

I was seen yesterday for a spinal tap. I work in the dental field so I know customer service and…read moretaking care of patients is #1. I had the best experience. The lady at the front desk was very nice. The lady who walked me to Radiology was so kind and made conversation knowing I was nervous. I've never had a spinal tap so I was worried. The assistant who took me back to the room was so kind and made me feel comfortable explaining everything. The PA, I think his name was Daniel, was amazing. He walked me through everything step by step and made great conversation knowing this was my first time. It's always so great to feel comfortable and taken care of in scary/new situations. I really appreciate everyone who helped me out yesterday!

Everytime I come here its the same issue ! I spoke with Tasha/tanesha day before appointment…read morediscussed what I could pay , she received manager approval for payment . Only to arrive day of appointment and they request an absurd amount im unable to pay. Thank you Elizabeth !!!!! who kept me calm and reach out again for approval again she made a potential stressful situation awesome ! Her and Mr Thomas get my smile for today's visit thank you for making my day a little better !

It's been 4 days since I turned in a Screening Sheet/request for MRI in person. I was told I would…read morebe contacted when I could get an appointment. Not a peep yet! This is lousy care. Maybe I should try medical tourism,

I've been an insanely active person most of my life and with lots of activity, comes bumps, bangs,…read morebreaks, rips and tears. I've had more x-rays and MRIs than I can count. Although not an expert, I can say I am a well seasoned (well stitched and bone callused) customer. This location is the best I've used. Easy to get appointments, lots of parking, and easy to maneuver if limping, on crutches or being wheeled in. The decor is really nice and helps relax you. Obviously, you don't go here feeling wonderful and soothing decor does make a difference! The outer waiting area is nice and the inner one is quite nice as well as it is close to the changing room and the temporary lockers. My last 2 visits required a lot more work as I really botched up my hip finishing a 5K and then a half marathon when I should have been on a couch healing. The headphones with great tunes really help while you are strapped in for 20 minutes. The tunes were from the 70's and my mind was off wandering down Memory Lane rather than the whirring, clicking, chirping and beeps of the MRI. They work well with the insurance companies. TOA (Texas Orthopaedic Associates) is an outstanding group to help put your bits back together when you try to break them all off.