Do not visit this place unless you want somewhere that is so poorly ran. Absolute joke of a nurse…read morepractitioner who was of no help whatsoever. Would've been better off to go to ER despite the issue being minor enough for an urgent care.

Given everything going on right now. People need to have a little more empathy and patience for…read morewhat medical professionals are going through. They are doing their best, working long hours, seeing hundreds of patients all while trying to squeeze us in at the same time. I called multiple urgent care type facilities to get an on going ear infection looked at again and medexpress was the only place that could get me seen within a 1-2 hour window. The process was easy and they got me seen within an hour or so. I saw the nurse practitioner Jennifer and she was extremely friendly and really listened to my concerns about what was going on. Thankful, for the staff at medexpress Irving.

I was looking for a local urgent care open on Sundays and I came here because of the reviews, I am…read moreSO glad I did. I was dealing with respiratory infection and they got me in right away, ran tests upon my approval, and I was in and out in under an hour. The entire staff was incredibly kind from the front desk, to the nurse, to the PA. They were thorough and very helpful. All in all a wonderful experience when you're already not feeling your best. I also found out if you do not use your insurance/if you go out of network with them, it is a $205 flat rate but that includes any tests they run there at the office, medicine they provide you there, and any examinations there as well. I know some may be cheaper but when you factor in extra tests and things the bill can typically add up fast. Overall I would highly recommend. Very clean and well kept also!

We were in town for a Ranger game and my son had increasing throat pain over the last few days we…read morewere there. I figured it was drainage from allergies, but I wanted to make sure because it wasn't going away I was unsure if it would be strep or not so we went ahead and called our insurance. They said we could go to Texas health breeze urgent we walked in and we were seen immediately. Everyone was super friendly. We were in and out of there within 30 minutes. Kind, professional, and understanding. Thank you so much!

They are bad heath provider. They lied being in-network,…read morewhen in fact, they are not in-network with my provider. Fraud operation. Fraud billing. Bad facility. Bad humbug. Shame on them. Beware of this facility.

This is my go to center for all the little medical issues I need a doctor for.I can sign up online…read moreand reduce my wait times. I just walked in this past week with no line at all. Quick, accurate, and my Rx can be sent right to my preferred pharmacy and boom! Done! In and out, no problems.

After moving to Dallas and going through a few awful healthcare experiences, Dr. Kwan has been a…read morelight in my life. I've actually only had one appointment so far, but the communication, attention to detail, empathy, everything you want from a Doctor, Dr. Kwan has. The most surprising thing was Dr. Kwan has a conversation with you. He doesn't tell you what you need to do to get better, he gives you options and talks you through any questions you might have to come to the best solution for you. He works with you, not for you. Overall best healthcare experience ever.

Dr. Howsen Kwan is by far the most detail oriented, kind, and thorough doctor I have ever had the…read morepleasure of visiting. As a "concierge doctor", for a small monthly fee, patients have 24/7 access to Dr. Kwan for any medical emergencies. This single fact is a great indicator that you have a doctor who is in his profession because he loves what he does and genuinely cares for his patients!

I visited this urgent care and unfortunately had a pretty frustrating experience. I ended up…read morewaiting about three hours, and a lot of that was because I was apparently left out of the line. The staff member, I believe her name was Boquisha, told me that she thought I had left, even though I hadn't moved. And after I was supposedly put back in line to be next, several other people kept getting called ahead of me. Overall, it was a pretty disappointing experience and I hope they can improve their patient management in the future.

My experience was a joke. Receptionist reviewed my paper work and checked me in. The whole time I…read morehave staff rolling their eyes because they were about to close and didn't want to take another patient. After being checked in I got called to the front to say they could not complete my service and I'd have to come back. Overall the staff was not welcoming and just lazy. Do not come to this location if you are expecting quality patient care.

I needed medical care and decided to try out this Urgent Care since it was a short drive away. My…read morevisit was on a Monday at 10A and the waiting area (and parking lot) were empty. The employee at the front desk was super nice. It did take some time to be seen though; maybe 20 min or so? (I was a walk in though and they did have some appointments). The NP was great as well and the whole visit was a good experience. I would definitely recommend them to others.

Not off to a great start. Yesterday I scheduled an appointment for 2:00 today. I walk to to the…read moredoor and there's a sign that says,"at lunch will be back at 3:00." I called and was told to just wait it out. Sitting in my car for an hour when I had an appointment scheduled is not ideal.

One of the best medical facilities I have ever used. The staff were amazing. Dr. Castaneda, Nurses…read moreBrianna and Elizabeth and Tech Robert treated me with such respect and compassion.

Very nice and helpful staff. Minimal wait time on a cold November night. They took care of my…read morelittle 9yo well when he had unexpected wheezing during a family trip. They even changed a prescription for me the next day when the pharmacy was out of stock of the original medication. Dr Khan was gentle and caring with my son. So grateful to find this ED

I came to get stitches on one finger on each of my hands. Paid $415.00…read more On one of my fingers, there was a wound about 2 inches long; they only did four stitches, not enough, and the wound did not heal properly. I came back, and Jenny wanted me to pay another visit to take a look at the bad job they did. TERRIBLE customer service, she was condescending and sarcastic, will never come back here ever again.

this office was quick to place to see me in less than 30 minutes. i filled out my forms online and…read morewas seen quickly. staff was professional and diagnosed appropriately.

Last week I took my son here. You pay the few after checking in and before being seen. The provider…read morecame in the room to tell me that they couldn't treat my son there and recommended we go to the ER. I requested a refund because they were not able to treat him. The doctor apologized and the receptionist gave me the number to the billing department. Apparently, if the doctor walks in the room it is considered a visit, even if they do nothing. I've disputed this with them as much as I can and they're considering her recommendation to go to the ER as an evaluation despite her offering no treatment. I would understand if she needed to check out my child to conclude they can't help, but she walked in the room and said there was nothing they could do immediately. Please don't use this facility. This lack of transparency is not good business practices. This place is a scam.

My 6 month old caught croup from his older brothers and I noticed he was having stridor while…read moresleeping, which wasn't improving with the cool air outside or a steamy bathroom. I didn't notice any chest retractions though and wasn't confident that I wasn't missing some, so I wanted to get a second opinion from a doctor. I scheduled an appointment at Little Spurs, assuming that since I scheduled an appointment and was not a walk-in, I would get seen close to the time that the appointment was scheduled. I showed up shortly before the 7pm appointment time, but I was not called back until 8:30pm. No one walked into the clinic since I arrived and only four families were called back before me. The receptionist said they were behind, when I asked if scheduled appointments were prioritized over walk-in's, she explained that normally that was the case, but they couldn't keep people waiting who had been there so long. I wish I remembered the name of the nurse that night (12/18/25) because she was wonderful. I would give her 5 stars all around. My little guy was whimpering and grunting, having trouble swallowing and clearly uncomfortable when I laid him on the scale to get weighed and she checked his pulse and heart rate, but she was cheerful and sweet, talking to him as she checked his vitals. I'm sure it had been a long evening for the nurse already (by the time she saw me, they were 30 min past closing time), but she was so kind in her interactions with me and with my little guy, and I'm very grateful for that. I noticed his oxygen levels started at 93% and dropped from 91% to 87%, finally leveling off at 84%. I asked her about it and she explained that she was watching the reading and that the numbers that mattered were the ones that came with the consistent waves. I asked if he was having chest retractions and she pointed out that he was, but she didn't panic. She walked us back to a room and went to talk to the doctor. Within a minute the doctor came back with her. The doctor was pretty sharp in her tone, saying something about not messing around when she walked in and something about the kind of medicine they give in the ER for croup. She glanced at the pulse oximeter while the nurse re-checked my baby's oxygen levels and pointed at his chest, but never examined him. The doctor said she had been an ER doctor before she came here and that I needed to either get in my car right away and drive to Dallas Children's (13 min away) or she could call an ambulance and he could have oxygen on the way, but that I needed to go....that if he was doing this poorly on day 1 with croup, things were only going to get worse. I didn't feel like I had a chance to ask her questions before she left the room. It all happened so fast after such a long wait in the waiting room, that I was still trying to understand what was going on. Why, if I came in with a child who was struggling to breathe, did no one check him right when I came in? And how come they couldn't treat him there if he just needed a breathing treatment ( a steroid to decrease the inflammation in his airways)? The nurse was very kind in explaining that while they did have oxygen on hand (and maybe steroids for breathing - I can't remember), the ER would administer a breathing treatment and then observe him for a couple hours, which would be safer because croup gets worse at night and if he needed more than one treatment, they could give him that. I don't know if things would have been different if I had needed to be there for the same reason in the morning and they had had time to administer the medicine and keep an eye on him for several hours because it wasn't past closing time, but overall (other than from being really grateful the calm, cheerful nurse), I had a bad taste in my mouth after this experience at Little Spurs. We should have been seen much sooner (which the nurse apologized for), and the doctor did not have good bedside manners. Even if something needed to be done abruptly, she could have been more kind / less sharp. Price wise, if you need to see a doctor after normal doctor hours and you don't have an ER-worthy emergency, this office is very reasonable ($145 with insurance for us; $175 without). The waiting room walls had a pretty mural for kids, so that was nice to look at while waiting. If your child has stridor while at rest, even if he or she is not physically straining to breathe (having chest or neck retractions and gasping for air), go straight to Children's Hospital in Dallas.