The technician who came to the home was not pleasant. I had removed a failed electrical part inside…read morethe electric furnace cabinet. The part is known as a Coil Contactor. This part is known to fail on older system esp. The previous one had to be replaced as the black jacketed 110 line melted at the lug point. The technician cut the wire back but still lugged chard copper back into the new contactor. (Unacceptable). Cut backs are never a good idea in general. The wire was short to begin with. $3.00 wire. The New Coil Coil Contactor also didn't get remounted to the mount frame as originally designed by the manuf. Wire Clippings were left in the base of the furnace cabinet. The work wasn't carefully done. I really wish He would have just left prior to finishing the work. He knew he stressed me out I almost had him leave after I knew what type of technician he was going to be. For the sake of sanity I tried to leave on a positive note but this technician needs a lot of soft skill training and needs to do a complete and clean job or Turn down the work outright if (me) the homeowner overstepped. I'll close on two additional points. He said the bad part with Diagnostic would be around $250.00 He looked at the part I had and then said this will be a bit more. This was only after I was uncomfortable with him being in my home. The cost sky rocketed up to $409. I wanted him to go away so I just a paid. If we would have been more upfront about 45% increase I wouldn't have agreed to the work. Lastly, and most important. Didn't even measure or check heat at the register. So this was speed and slop work. Really the only positive was he left the needed part so I could go back and do the job correctly.

I DO NOT recommend this company ! Ive never been disrespected like this in my entire life as a…read morerealtor! My showing with my clients was scheduled today 7/24/2025 and im assuming the owner scheduled hvac service at the same time , mind you its 98 degrees so i was not wearing a suit due to the heat. I politely knock on the door with my clients who are behind me and ask to come in and had my showing confirmation pulled up on my phone. The younger employee lets me through the door but as i was stepping in the old gentlemen rudely says "youre not the owner you cant come in here you need to leave" i state i know im not the owner but im a realtor showing this home heres the showing confirmation he precedes to basically push me out the door and says i have to step outside. He also states " you dont look like a realtor either you dont have a name tag" disrespectfully and asks to see my drivers license i told him no you will not get my drivers license. But showed him my MIBOR association page. As a black man this felt racist and i called him one. I would never recommend a company that ok's this just because im not in a suit or look a certain way doesnt mean im not a realtor. He also potentially prevented the owner from getting an offer on the home. I will be seeking other methods on how to deal and approach this company about this situation this was pure defamation of character

Selling our house and Scott was recommended by our Realtor…read more Got quote and Scott to check out our HVAC. He did an extensive test on unit and determined it would be better to replace furnace. Offered a great deal. Replaced and told us to have new homeowner contact him and he would honor the warranty of unit to new homeowners. Very professional and hard working. His assistant Josh was also very friendly and hard working. Would highly recommend.

It was time for our heat pump and air handler to be replaced. I collected estimates from 6…read moredifferent HVAC companies. Thankfully we were not under the gun with an extreme weather situation. After speaking to Christopher, the company owner, I quickly realized his company was the right fit for me. His knowledge was unmatched and never once did I feel like he was trying to sell me anything or squeeze every last penny out of my situation. Not only was his estimate reasonable, but I received better quality equipment than what the other outfits were trying to sell me at a higher price. Install went well as they were methodical to make sure it was done right the first time. If you live in the Noblesville area and value working with a local business that has personal touch, I would recommend giving these guys a look.

We arrived home after work on a weekday and realized our furnace had stopped working. After several…read moreattempts of trying to fix the problem with no success and the outside temperature currently at 18 degrees we started looking for a repair company. The neighborhood page had several recommendations for Dutch Heating and Cooling. I called the service number and left a message. After approximately 5 minutes my call was returned and a service technician projected an ETA of about 90 minutes. The service technician "Christopher" arrived in the time frame projected. He was polite, professional, and explained the problem along with how it was being repaired. The cost for the service was affordable and I won't hesitate to call them again when I need their services. Definitely consider them as an option if you need anything in their area of expertise.

Routine inspection of my furnace found a capacitor that was starting to show signs of going out of…read morespec. Was told the part was under warranty, but the part would be $280 to install. The technician had the part already in his hand, and it is a plug and play part, which may at most cost $5. This is horrible business practice, and I will no longer be doing business with Plumbing Heating Paramedics. This company promotes pulling a fast one on their customers, as Wayne the tech mentioned to me he knows the part is very inexpensive, yet still chooses to work for this company, and then was attempting to force his religeon on me by saying I would be finding Jesus some day. BEWARE of this company who trains their employees to follow this poor business practice.

Because I had purchased a furnace from Plumbing and Heating Paramedics and received excellent…read moreservice and a fair price, they were first on my list when I found an outdoor water faucet frozen after the winter's cold weather. A technician came out and inspected it. He said he needed to turn water off to the whole house but probably would run into a problem with the shut off valve, and recommended that be replaced also. The total bill was going to be almost $1000. I wanted to think about it so paid him $85 for a service call and told him I would get back to him in a few days. In the meantime I spoke with a friend who has some plumbing knowledge and he told me how to make the repair. I didn't need to shut off the water at all. It cost me less than $6 and took about 5 minutes. I definitely feel I this technician was trying to swindle me. I called the owner and asked to speak with him to give him a chance to rectify the situation, but after leaving a message because he wasn't available never got a return call. I would avoid these people because now I sincerely questioned their honesty and/or competency.

Ice started forming on the pipe between my compressor and the HVAC unit. Called the number for the…read moreHVAC service company on a sticker on the unit that was there since I bought the house. Guy came out, showed me that the filter needed replacing; ice forming on the coils. He did a whole sound-and-light show with a gadget meant to convince me that freon was escaping from the compressor, ending with telling me the unit was "builder-grade," and that I'd been lucky it worked this long, and that I needed a new one for $13,000 - $20,000+. Called Beaver Air, on recommendation of my wonderful handyman, John Jacobi. Yes, coolant was low. Put more coolant in system. $155.00 repair. Do yourself a big favor and call Beaver Air for HVAC service.

From the owner: Specializing in: - Air Conditioning Contractors & Systems…read more- Heat Pumps - Heating Contractors & Specialties - Air Conditioning Service & Repair - Duct & Duct Fittings - Furnaces-Heating - Sheet Metal Work - Heating Equipment & Systems

Griffin Hall from Good Guys HVAC, during a previous repair, noticed a dangerous issue with the main…read moregas line to my furnace. He observed there was a lot of offset tension on the gas line connection to the furnace due its improper installation when the furnace was originally installed. He used a flexible gas line connector to alleviate the issue (see photo) and was very meticulous to ensure the new pipe had no leaks. Furthermore, he applied additional stabilizers to ensure the pipe was properly secured. I certainly appreciate his attention to detail and his outstanding professionalism to make my furnace safer and more efficient. Griffin Halls demonstrated superior skills and willingness to go the extra distance to help his customers brings great credit upon himself and the Good Guys HVAC company. Others would do well to emulate his attitude. There is no doubt who I will call in the future for HVAC service.

Super friendly, and when our air went out they came in and replaced it (and the furnace) in less…read morethan a day. They were super responsive to all of my questions (and I had many) via text. Pricing was on par with their competitors. I priced out three companies and was happy I ended up with Good Guys!