After 5 bids from companies to have our aged hardwood floors resurfaced, we picked Peninsula…read moreHardwood...and we're glad we did. The entire crew is professional, efficient, and helpful. They custom-mixed just the right color, were careful with the baseboards, and meticulous in their work. Our floors are gorgeous! Highly recommended.

This is a very delayed review- I had my hardwood floors redone by Peninsula Floors last year, but I…read morestill find myself thinking about the experience so I decided it might be helpful to others to share. The bottom line is that the bulk of the work was good, I'm overall satisfied with the results, and am glad that we got the floors refinished. However, there were several details about the experience that would make me hesitate to recommend Peninsula to friends or others looking to redo their floors. - I was initially quoted ~7-8 working days to redo the floors. The initial work actually took closer to 13 working days, and it took another 7 working days on top of that to complete followup items after I reviewed the initial work. To be fair, I was traveling for about 5 of those working days during some of the initial work and probably caused a bit of delay in my own responses being slow, but I also don't think that all of the delay was due to myself. - When provided stain samples, I was initially provided the wrong names corresponding to the samples. This was only noticed because I asked for another set of samples in another area of the house and was confused as to why the colors varied so much, and asked about it- otherwise it's very possible I would have selected a completely different color than what I intended. - There was some damage done by the sander to our metal stair railing, which they did patch up with paint, but it's still visible where the damage was. Also, initially only some of the stairs in the home had the scotia trim replaced- when I asked the ones where the previous paint clearly showed they also used to have trim, they just added it to all of the stairs regardless of which ones did or didn't have it before. There was also a tricky area in a closet that I said I would be okay not refinishing, and instead it was sanded but not refinished due to not being able to get into that area- I would have just preferred the initial topcoat wasn't removed in that case, because that area is now just unprotected wood. None of these details were mentioned to me or provided as project updates until I asked about them. - Lastly, after I had sent the final payment through, I realized some of our doorstops were missing after having been removed from the trim to not get in the way of the sanders. I asked where the team may have left them so I could reattach them and got no response. It's not a big deal, they were less than $5, but later, after moving in, I also asked about if there were cleaning/maintenance products they would recommend and also got no response. Being completely ghosted after having dealt with some of the difficulties mentioned above really left me feeling like they totally wrote me off as a customer and was not a pleasant way to end the project. I think they do decent work, but I suspect they're a bit stretched thin and smaller/less important jobs are not supervised as much and don't seem like they have the same quality bar. If I were to do it again, I feel like I would have been happier supervising more closely from the start. Edit- I appreciate Juan's response (below and privately), however I do want to make clear that not everything was addressed as I was told they would be. For example, for the incompletely sanded and unfinished area of the closet I mentioned above, I was told it would at least have some form of finish applied, which never happened. There were a few other details like this, but at some point it was no longer worth my time to chase them down especially as we were getting close to our move in which we initially thought we would have far more buffer for.

We hired Martin and his team to refurbish (sand, polish, stain) our mahogany floors for our 4000 sq…read moreft home and we couldn't be more pleased with the service and outcome. Martin and his team were communicative, reliable, professional and reasonably priced. They were a sincere delight in all areas. Martin worked with us on our desired color, stain and how to care for our floors. The team also accommodated our tight timeline to a tee. They were nice enough to discard our old carpets as well. I highly recommend Distinctive Flooring and would definitely use their services in the future.

We love Distinctive Floors! Martin and everyone there has been so pleasant to work with and always…read morevery communicative and our floors look amazing! We moved into our place late last year and at the time, our floors were covered in mostly carpet and some parts of tile. We were recommended Distinctive Floors by our realtor. Martin and the folks at Distinctive Floors were quick to respond and came out to give us a quote. We found out that we had hardwood floors under the carpet (some parts were patched weirdly) and other places had cement under the tiles. They were able to match the wood in places where we had cement, patch up any damage, and stained to exactly the color we wanted all in a month. So far it's been amazing and all our family and friends compliment our floors.

We used Andro Pinto Flooring to install SPC flooring in almost the entirety of our condo (1000+ sq…read more ft of new floors including 2 bathrooms). Our original plan was to have him install Home Depot flooring but after seeing the higher quality, but not too much more expensive, flooring that he could supply we ended up going with that. Andro communicated clearly during the bid process, and was willing to price out a few different options for us. When it came time to do the work, we had a bit of a surprise, in that our subfloor needed a *lot* of prep work before the floor could be installed. Andro and his team took this in stride and quickly adjusted our estimate for the extra work. The end result completely met our expectations - and it should be noted that doing bathrooms is not easy as doing it right means removing the toilets. Andro's team also had to tackle a staircase which required some cosmetic repairs and paint, but had no problems delivering a clean result. In the end, the work was finished on time and with care - Andro gets our two thumbs up!

Andro and his team did such a great job that we had him come back again and work on our staircase…read more I think we typically pick harder things (we asked for herringbone on the landing pad/hallway). They did a great job. During/after the installation, they always asked about if there was anything we liked/did not like, and whether or not we wanted them to change anything. They were super easy to work with and I would recommend to anyone looking at flooring options. From the last installation (which already went through a final inspection with myself and Andro), I found some other things I wanted changed/corrected. He and his team had 0 issue addressing things I wanted changed (even if a normal home owner/other may not care). Because we had extra wood (and stair noses), I asked his team if they could do our garage closet. While it's over the top (and unnecessary), they said no problem, and gave me such an extremely good deal I couldn't believe it! I really appreciate his willingness to work with my demands and warranty his product/installation. We'll see what other projects we have in the future for Andro, and hope to have him help us. As a note, I've had other contractors who have helped me on projects that just constantly stress me out. Being in the house, and watching them perform things give me anxiety! However, with Andro and his team, I had no problem going to work/or leaving freely because I knew they would stand behind their work!

I recently replaced the carpet in my unit and Sherif at The Floor Store in San Carlos was extremely…read morehelpful throughout the process. He took the time to walk me through the carpet options and helped me find something that worked well for the space. He also helped coordinate the installation during Christmas week, which I know can be a difficult time to schedule work. Everything was arranged smoothly and the installation went exactly as planned. Great customer service and a very smooth experience overall. I'd happily recommend working with Sherif.

My experience with the floor store was awful. We had such a terrible time communicating with them…read more They gave us the run-around and it was impossible to move forward with our project. They're WAY overpriced. We worked with them to try to get the project started for three weeks then gave up. They wanted 100% of our money before the project even began. We ended up going through Whole Wood in San Carlos for our hardwood and we worked with Rolando Lopez at Pure Wood Flooring to complete the project. They were amazing! No joke, we got more done in one day with them than three weeks with the Floor Store. Stay far away from the Floor Store unless you want overpriced material and slow, ineffective communication.

Jeff is great to work with.Great work and communication. On schedule with an awesome crew. Very…read morehelpful. We highly recommend

Jeff provided exceptional customer service and did a great job with the install of my new hardwood…read morefloors. He was even able to find the brand I wanted, at a lower cost, than the flooring stores in San Carlos.

After getting 5 on-site quotes from various flooring installers, we knew we had made the right…read moredecision by hiring Aleksey and his talented crew at Elite Hardwood Flooring. Our job consisted of pulling up rooms of old carpet as well as an old kitchen hardwood floor, and replacing it all with 3/4" engineered wood from a Canadian company called Mirage. Elite's quote for materials and labor was not the most expensive nor the least, but when going through our house, Aleksey thought of questions, spotted issues, AND thought of solutions that no one else had asked about or even noticed. He was also the only one who told us that he could carefully remove our elaborate wooden baseboards without breaking most or all of them. Every other place simply said we would likely need to replace it all. As a result, their pricing was actually lower than anyone else if you take into account the cost we saved by not having to replace one single piece of baseboard. He was meticulous, measuring three times before ordering materials just to make sure he got the numbers right. Installation went smoothly and included work like grinding down areas of our foundation that were not smooth, moisture testing, coating of the slab with a moisture barrier, etc. They also made sure they installed the wood in a manner that will allow the kitchen appliances to be removed without damaging the floor, when the time comes that they need to be replaced. Again, no one else we spoke with even mentioned any of this. There were transitions between floorings of some rooms that were at different heights. For some of the areas, Aleksey did not care for the off the shelf transitions that companies sell. Instead, he and his crew crafted their own transition pieces & thresholds that looked beautiful and did the job. Far more elegant and unintrusive. They did the same for the transitions between stone surrounding fireplaces and one bathroom. Everything was carefully thought through. The guys showed up at 8 AM and sometimes worked until 5 or 6 pm if they were trying to get certain things done. They were professional, knowledgeable, friendly, polite and cleaned up after themselves. Communication with Aleksey was always good. Elite Hardwood & Flooring is not simply an installation company. They are craftsmen that take a great deal of pride in their work and the results show it. We could not be happier with the job they did and highly recommend them. After getting 5 on-site quotes from various flooring installers, we knew we had made the right decision by hiring Aleksey and his talented crew at Elite Hardwood Flooring. Our job consisted of pulling up rooms of old carpet as well as an old kitchen hardwood floor, and replacing it all with 3/4" engineered wood from a Canadian company called Mirage. Elite's quote for materials and labor was not the most expensive nor the least, but when going through our house, Aleksey thought of questions, spotted issues, AND thought of solutions that no one else had asked about or even noticed. He was also the only one who told us that he could carefully remove our elaborate wooden baseboards without breaking most or all of them. Every other place simply said we would likely need to replace it all. As a result, their pricing was actually lower than anyone else if you take into account the cost we saved by not having to replace one single piece of baseboard. He was meticulous, measuring three times before ordering materials just to make sure he got the numbers right. Installation went smoothly and included work like grinding down areas of our foundation that were not smooth, moisture testing, coating of the slab with a moisture barrier, etc. They also made sure they installed the wood in a manner that will allow the kitchen appliances to be removed without damaging the floor, when the time comes that they need to be replaced. Again, no one else we spoke with even mentioned any of this. There were transitions between floorings of some rooms that were at different heights. For some of the areas, Aleksey did not care for the off the shelf transitions that companies sell. Instead, he and his crew crafted their own transition pieces & thresholds that looked beautiful and did the job. Far more elegant and unintrusive. They did the same for the transitions between stone surrounding fireplaces and one bathroom. Everything was carefully thought through. The guys showed up at 8 AM and sometimes worked until 5 or 6 pm if they were trying to get certain things done. They were professional, knowledgeable, friendly, polite and cleaned up after themselves. Communication with Aleksey was always good. Elite Hardwood & Flooring is not simply an installation company. They are craftsmen that take a great deal of pride in their work and the results show it. We could not be happier with the job they did and highly recommend them.

I recently moved into a new house and the floors just seemed too yellow. That's when I reached out…read moreto elite hardwood flooring. Aleksey was able to provide me a quote over the phone and shortly after came over to take measurements. We had roughly 500 square feet that need to be refinished and it took a total of 3 days. I was super impressed with the finished work! One of the reason I enjoyed working with aleksey and Igor is because they also took a consultative approach and gave suggestions to help me find a stain that would work best for what I wanted to achieve. Would recommend!

Had a really good experience with Elephant Floors…read more From the start, they were easy to communicate with and helped me choose the right materials without trying to upsell anything. They explained everything clearly, which I appreciated. The work turned out great clean, even, and you can tell they know what they're doing. Everything was finished on time, no delays or surprises. The crew was respectful and kept everything clean, which definitely matters. Overall, a solid company. I'd definitely recommend them if you're looking to get your flooring done.

We used Elephant Floors in 2020 - Recently started working on a new project, went to look them up…read moreto use again. Realized we never left a review! They did a phenomenal job. Floors were pre-finished bamboo installed by the previous owner - badly. They had nail holes, gaps, etc.. Thankfully, they were solid wood. The Elephant Floors team was able to sand them and fill the holes and gaps, and they looked awesome after refinishing! They also replaced all the trim afterwards with white painted pine (per request.) Completely happy - price was competitive, quality great. Will totally use them again in the future!

Boris is punctual, professional, polite, and a master in his craft. Our floors needed a lot of…read morepatching and now we couldn't tell you where those patches were, he blended the new wood in seamlessly with the original ~80yo flooring. Thank you Boris our floors look amazing!

Boris did amazing work. His prices were very reasonable and his attention to detail was terrific…read more Baywood Floring made 70 year old floors in our house look brand new. Boris shared pictures of the job all along the way and made sure I was completely satisfied. I wouldn't hesitate to use Baywood floors again in the future. I am very pleased with the entire experience and results!!

From commencement to completion of refinishing floors was a positive experience…read more - the only company, out of 4 contacted, that provided a written detailed estimate rather than just sq. footage and cost - very accommodating in scheduling the work -MOST IMPORTANT, restored the hardwood floors that were stained, scratched, and worn out, back to the way they were in 1959. - unbeatable value for their quality of work Reiterating prior Yep reviewer. Hire them! Glad I did!

Tony did an amazing job with our floors! We had carpet floors upstairs and wood floors downstairs…read more Both were heavily stained with dog urine from the previous owners. We wanted to rip up the carpet, and restore or replace the hardwood underneath. We were on a super tight timeline to move in and get all the work done. Tony not only worked around all of our other contractors schedule but did all the work in such a high quality manor. I've been so impressed with how the floors turned out it feels like I'm in a completely different house. Tony was so nice and responsive, and he also took the time to salvage and piecework wood flooring planks that couldn't be saved so we could save as much money as possible. I cannot recommend Tony and his team enough!

After months of comparison shopping, trying samples, and changing our minds, we decided to pull the…read moretrigger on new manufactured hardwood flooring from VM Flooring. Jack and Chad were incredibly patient and helpful as we considered our options and settled on the flooring we ultimately selected. Jack even came and remeasured our floors after we decided to install a mix of straight planks and herringbone. We considered a few vendors but VM Flooring had the best selection, a fair price, and we felt very comfortable with their service. The finished floors are absolutely beautiful. The installers did amazing work, were very courteous, and went the extra mile to make everything perfect. We are really happy with the results and would definitely recommend VM Flooring to anyone considering new floors for their home.

Great experience. On time, stuck to the original estimate, and did a professional job.read more