Ordered the half shrimp / half fish basket from Caribbean Ice online and added onion rings. The order was scheduled for pickup at 5:00 PM, but when we got there, the place was packed. They were clearly slammed, so we didn't get our food until about 5:20. Not a huge deal, just something to know if you're going during the dinner rush. Got home and realized they gave us fries instead of onion rings. A little disappointing, but thankfully the food itself made up for it. The shrimp and fish were both fried just right -- crispy, not greasy, and full of flavor. The homemade tartar sauce was the real standout. You can tell it's made in-house, and it paired great with everything. All in all, the food was solid even with the mix-up. We'll definitely be back, just maybe a little earlier next time. read more

Caribbean Ice Company - Half shrimp / half fish basket - Burgers Near Me - New Iberia, Louisiana

Awesome Food; Service and very Pleasant!awesome staff and fried fish is the best! This is at the Loreauville Road Location I'm talking about! I've left decent tip and they were shocked! Awesome Personality and Great Food will win me over all the time! read more

The bbq for two is amazing! Loaded down rice dressing, delicious potato salad and the pork n beans have extra flavor. But the Cole slaw!! I've never had Cole slaw that tasted so good. The container for it needs to be bigger though, lol read more

We chose b/c of media stories. Everything here was a big disappointment. Not going back. The nearby historic downtown on the Bayou has several better places, or there's Jane's on the N E side of town, up-Bayou. Rick read more

BEST HOMEMADE FOOD IN NEW IBERIA! Tonight we did the bacon cheeseburgers, fries, and some cheese stix Talk about melt in your mouth burgers! As with all the things here I highly recommend it! read more

A big menu that includes a lot of great choices with nice portions at really reasonable prices. And your dog is welcome on their outside deck! Nothing fancy but pleasant. The drive up lane was constantly busy showing how popular it is for the locals to hit for lunch. The girl taking orders at the window was very pleasant and helpful. She even asked if she could get the dog with us water and treats! read more

DISGUSTING!!! the gumbo was one of the nasiest things i have ever tasted!! literally tasted like i was eating watered down grease and rubber with hard rice! ipso has food much better! and the cornbread? lets just say i couldnt even make coosh coosh out of it! they need yo get it together! read more

The boiled shrimp were so good!! What a bargain! We enjoyed everything but the cocktail sauce was a little heavy on the horseradish, did not stop us from enjoying the meal! read more

Caribbean Ice Company - boiled shrimp, potatoes and sausage - Burgers Near Me - New Iberia, Louisiana

Good fresh food served here. The burgers are juicy and flavorful and it's made to order. Snowballs are good too. The Sunday bbq is a must try, it's huge with multiple options and can easily feed 2-4 ppl, depending how hungry you are, and it's good, not quantity over quality. It's really good. They also have some great dinner specials too, that change daily, so be sure to inquire about that. Dessert brownies are bomb!! I recently had chicken salad, salad and it was one of the best I've had in awhile. Crisp and fresh and the chicken salad was made to order so extremely tasty ! Service is very efficient and quick. Nice outdoor patio and picnic tables with fans for those hot summer months read more

another great meal of fried fish! we can get very particular with fired fish being from the seafood capital and you can always be sure it is spot on ! seasoned to perfection and generous servings. Caribbean Ice is a gem in Da Berry! read more

the bestttt food ever , love that they fry with peanut oil ; and they sell amazing snowballs

Food is consistently amazing. They have specials all the time, and I had to spotlight a few I've had recently that just hit it out of the park. Fish tacos on Tuesday's are the best I've ever had. They also just introduced a new cold Asian noodle salad, it's a must try! read more

Caribbean Ice Company - Asian noodle salad w/shrimp and a captain club sandwich - Burgers Near Me - New Iberia, Louisiana

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Overall the menu is great, the staff was friendly, and there is a nice variety. Their biggest negative is rather than wrap their hot dogs and sandwiches in breathable paper, they wrap in a foil wrapper. Got home and hot dog buns and burger buns steamed into a chewy mess. Several other reviews mentioned to go orders were bad. Hopefully they'll catch on and wrap orders in paper rather than foil. read more

Over priced and over rated. Very slow service, not very friendly staff and sub par food. Definitely crossing this one off the local option list. Kind of sad since most everything sucks in New Iberia. Missed opportunity to be something special. read more

The snowballs are average. The food is far above average! The hamburgers and seasoned fries are really good. Definitely worth a try!

The fried fish basket is delicious and is a good portion for the money. I ordered it on Waitr and got $5 off using code Local5!

I'm only writing a second review to defend myself from these nut jobs... You said no one at Caribbean Ice would even think of such a vile thing as my reference... What about the private message from your son (co-owner) inviting me to return to Caribbean Ice that night for a fight just because I submitted a Facebook negative review? Really, what business does that? I'm a business owner myself, well known in the community, that employs several young citizens myself. I would never treat my clients the way you did to me just for making a complaint. How can you stay in business like that? Previous to this event, I was a loyal customer to Caribbean Ice, that at times, purchases food two to three times a week. Is this how you treat your loyal returning clients? Anyway, this particular time, when I placed an order over the phone and the provided order time was 5:15, and the food wasn't ready until 6:00. I believe the customer has a right to make a complaint, and that's what I did, make a complaint with a little tone, no swear words at all. I know how hard food providers work and little do you know about me, I'm the first to show my appreciation for good food and service by paying as much as 20 to 30 percent tips. Next time, you may want to talk to your customer instead of taking someone's word! My first review was spot on. As a consumer, it's my duty to warn others about businesses like yours handle complains. Reviews are why Yelp are in business, can't handle negative reviews, get out of the business or change your ways, period! And I think the learning is pointing at YOU only! I have no regrets of my actions other than ever giving you any business! read more

The worse service ever and the owner is so rude she tells everyone with complaints to never come back. Then she acts like she is some type of royalty of this town when she tells people "Do you know who we are?" I know who you are, you are the restaurant with bad service and a owner who thinks she is self entitled and everyone should bow down to her. I would like to know what happen to that restaurant that had the best food ever and had the nicest staff. It was my favorite in New Iberia to pick up everything from hot dogs to boiled crawfish. I always felt that they were worth the price I paid. I never had a complaint. I am truly sorry that the owner feels the way she does. So please do not respond back to me to tell me not to come back because no worry I won't. read more

I've had Caribbean ice for the past 7+ years since I was a high schooler. The food is pretty amazing. I'd say ever since the twins went to culinary school. The food has been superb! There's always a wait for your food, but good food takes time to prepare! Especially working from those small kitchen. Otherwise, if your looking for good food in small town New Iberia, I highly suggest waiting! It will be worth your time! read more

Love the burgers and fries. Took off one star because of the mixups that happen to often.

Caribbean Ice routinely screws up orders taken over the phone. I won't lie, their foods really good, but that's not worth a flip if you get your burger dressed wrong half the time. My wife has food allergies and has gotten some orders in with cheese enough that she refuses to order from there anymore. Usually I order a spice burger, but just tonight I ordered a double bacon cheeseburger and received a plain cheeseburger with no bacon. What's the point? Other establishments can get this right. Despite their tasty food, their miscues are enough for me to no longer go patronize them. read more

This place is terrible!! Expecting a snow one stand, but this place had only about 6 flavors!! We got an ice cream flavor. It was so bad we had to throw them away!! DON'T WASTE YOUR TIME HERE!!! read more

Not what it use to be. The food was always hot and on point for a long time but the last few times burgers and fries were cold. Don't mind waiting for food to be cooked when ordered. If I wanted low grade fast food would go to BK. Will give it another try but if I'm not satisfied I'm done. 3 strikes you out. read more

Eat leauxcal! These guys are awesome. Food is awesome and fresh and unique, huge portions and often lunch specials...like BBQ or seafood. Beautiful, cool outdoor seating. read more

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Such a great secret eating spot and New Iberia! This sweet company offers fresh salads, wonderful burgers and soups and smoothies, the works! We drive through the Caribbean eyes pretty often because of the great service and great food! read more

This is the first meal I had when I moved back home after living away for 5 years. I should have known the whole thing was a mistake when I received literally the worst burger I've ever had. Not only did they get the toppings wrong, but the patty was falling apart, grey, and flavorless. To compound the matter, I watched car after car line up in the drive-thru line. I just wanted to save them, but realized they probably just don't care. I can't express my disdain for this place enough. read more

Never had a bad meal there. Food is great. BBQ dinners are filling and a great price. Love the pasta salads and of course they're known for their burgers. Must try the specials, fish tacos, boiled shrimp, all good. read more

Amazing service customer service's, I went to Caribbean Ice on my lunch break and had trouble with my credit card, they allowed me to get my food. The next day I returned to pay for my lunch and went home, the following morning the manager himself called me to tell me that I over payed for my meal and he was coming to my job to bring me my change. I assisted that it wasn't necessary, but he came and shooked my hand and told me if I ever need anything to let him know. Wow amazing food, service and class!!! read more

food used to be good in the beginning, but now its not that great and way overpriced I just hope they can go back to how it used to be.

Best fish tacos I've ever had! The presentation on a dish as simple as this was phenomenal. These guys put a lot of pride in their work and it shows ten fold! read more

Both my mother and my brother raved about this place, further confirming their insanity for me. I think people only go here because it is one of the only places to get food on that end of the opposite side of the bayou. Also, they have Dippin Dots, hadn't seen those since I was last in a mid 90's mall. The dude at the window was clearly in high school and said he hadn't been there long, which is fine, and I watched him put in our order in the POS system, yet the kitchen still got EVERYTHING ON OUR ORDER WRONG. First off this place makes me ashamed of my hometown. Reason one, the staff doesn't seem to know the difference between their pita and wrap menu offerings. Next all of our sides were just frozen crap you get from Sysco. Now as for these so called burgers... THIS IS HANDS DOWN THE WORST BURGER I'VE EVER HAD. After looking at yelp and google reviews its clear that people only think this is awesome because the best thing they had prior to this crap is McDonalds. The patty looked like they had just cut a slice from the end of a tube of ground meat and cooked it till it turned grey and died then threw it onto some crumbling crap they called "jalepeno" bread. There were airholes in this gray patty. I ordered a mushroom swiss burger on jalepeno bun with only lettuce and tomato. It came with lettuce, no tomato, onions, and mustard. The whole setup fell apart within two bites. Had the meal been worth a spoon, I would have used one, but after the collapse it was not long until I decided to put it out of its misery. My boyfriend's cheeseburger received the mustard and ketchup he asked to not receive and my mother got a wrap instead of the pita she ordered. AGAIN WE COULD SEE THESE THINGS BEING CORRECTLY ENTERED INTO THE POS! The only regret greater than our visit to this establishment is that we didn't think to take pictures of the so called "food". read more