Great service and prices. My pool heater went out when we opened the pool this year. I called 219…read moreand they took my information and got me a price the next day. They scheduled an appointment to install it within the week.

From the owner: pool service in the 219 arearead more

Unprofessional. Did not show up for confirmed appointment or contact me to cancel. We rushed home…read moreto meet him and planned our day around the appoibtment.

Pool was not level individual changed the price from what was quoted in the app. Still to this day…read morethe skinner is leaking and he put silicone on it which didn't fix the problem and never showed back up. This was not a good experience and I would not recommend him to anyone.

Dan came to open my pool yesterday. I paid extra for complete opening. He barely did anything…read more Cover thrown in yard. Did tell me about what's what. The was supposed to do way more. Barely even got basic pool opening. I tried to call the 800 number right after he left. They tell Me they need to talk to dispatch about what got serviced. And will get this worked out. Now it's raining and cover is even mor Chris the manager at local store was not helpful when I went there either. I was told on the phone to have all equipment and chemicals before they come to open the pool. We bought a 1500 dollar Polaris vacuum. And he refused to test the water. He dumped it. And he refused to sell me the opening kit of chemicals for the pool. I need someone to contact me immediately about the pool opening service.

Have always gotten great advice here. They take the time you need to help you through any issues…read moreand really help you understand. This is my go-to for my pool.

I had a great experience with Caribbean Pools. Scheduling an appointment was very easy, and the…read moreperson who answered the phone was friendly and extremely helpful. Jason and Nathan McClurg came out to find a leak in my pool, and they were fantastic--very knowledgeable and professional. They explained everything they were going to do beforehand and made sure I had the chance to ask any questions. After locating the issue, they clearly explained my options and were able to fix the problem on the spot. Their admin staff is also professional and a pleasure to work with. I couldn't be happier with their service--highly recommend!

Very Professional people, Zack M. Helped out a lot, highly appreciated them coming out and helping…read moreout with our pool.

Always willing to take the time to explain the solution to your problem. Will continue to help…read moreuntil problem is solved.

Staff is always friendly and helpful! Whenever I have a problem they give step by step…read moreinstructions on how to fix it. They are really busy during Covid and you might not get through on the phone, but they get you in and out pretty quickly! Highly recommended

We used B&F pools about 8 years ago to put our inground pool in place. We opted for a 20 x 40…read morerectangular pool with an automated cover. They gave us advice to place the pool directionally different from where we were thinking and were glad we did. The pool has held up. The concrete around it has developed some hairline cracks but nothing unsightly. The pool cover only lasted 7 years, had a new one put on this year. Not their fault, just these covers don't last all that long. The installation that Tim from B&F did was great , on time, on spec and on target. We had good pumps and filters installed so the pool maintenance has been kept to a minimum.

I actually had the B & F Pools from Demotte (they are affiliated). Had them do a liner change on an…read morein ground pool. Absolutely the best decision I ever made. They were prompt, professional and went way above and beyond what I would consider a good job. Highly recommend this company. The technician was very knowledgeable, the receptionists were courteous and responsive. The work crew was respectful and efficient. Just a great company to do business with.

This place is very unprofessional and the owner made my daughter feel very uncomfortable!!! Also…read morethey half assed the job leaving me to have to find someone else to complete it. They told me they was on they way to take a lunch break and never came back. Completely untrustworthy and unprofessional i highly do not recommend and will be reporting this business to the BBB (Better Business bureau)

contacted several times to service my pool heater. was set to come out a few times and it was…read moreexcuse after excuse and they never made it out. one time he didn't even call and I had the day set aside to be there while they were there. totally unreliable. I would give zero stars if I could.

Very happy with their siding cleaning. I will definitely be back next spring. They quoted half the…read moreprice of another company. Reasonable and quick. Thank you!

Tom and his team did an incredible job on our home's exterior. We did the initial assessment over…read moretext with photos, and he walked me through everything on the phone, explaining his recommendations clearly and thoroughly. You can tell immediately that he knows his stuff - his experience and knowledge are evident in every interaction, but so is his kindness and passion for the process. The results speak for themselves. Parts of the front of our house have concrete embellishments that hadn't been cleaned in 80 years, and they look absolutely fantastic now. Fair pricing, great communication, and a genuinely kind person to work with. Highly recommend Tom and his team and we'll definitely be calling them again for future brick needs!

I initially contacted them for a pool cleaning service and was quoted a price of $120. However,…read moreupon arriving at my property, the price increased to $200, claiming there had been a price change. I found this unreasonable and questioned the significant increase, but no valid explanation was provided. This is very highly unprofessional and exploitative, particularly after a price had already been agreed upon. Additionally, I had a broken water filter that required replacement, for which I was charged nearly three times the reasonable cost. This practice raises serious concerns about the company's business ethics. Exploiting customers is not a sustainable way to grow a business. Based on my experience, I cannot recommend this service. It appears that pricing is very inconsistent and possibly based on profiling customers, which is unacceptable. To this day, I still cannot justify how a quoted price of $120 increased to $200 within just a few days. They still have the price as $120 per visit on their page - isn't that deceptive!

This guy a complete worthless piece of shit. We paid $150 so he can drop chemicals that we already…read morepreviously done. He was hired to clean a cloudy pool and spent an hour or less in two days doing absolutely nothing. He kept trying to push for the weekly maintenance but why would we hire someone that already has proven to be incompetent. He didn't even have a proper water testing kit and wanted us to go to the pool store for a proper test. He is absolutely clueless and doesn't know what he's doing a complete joke. I wouldn't recommend him to my worst enemy. Hopefully this asshole chokes on the $150.