What a wonderful human being kind honest decent loyal Steve told me he would be here at 4:00 and he…read morewas here at 4:00 he opened our hot tub hot springs envoy 2014 check the connection on top of the pump with his channel lock he knew right away it wasn't a air pocket it's the calipers on top of the pumps themselves I bought the hot tub from a company out of Mishawaka The spa guy Robert Everhart he basically took my money and sold his business I'd leave a review about it but he doesn't own it anymore. I'm actually trading my hot tub in I have been lied to ripped off and promised by many many different hot tub repair people Next spring we're going to have him install a pool in our backyard it's been along time that I haven't been taken advantage being a senior woman. Today I woke up & know exactly what we need to do because of Steve. He is the nicest person I have met in a long time and I have to thank him right here thank you Steve we look forward to seeing you next spring what a great guy & thank you for not taking advantage of senior as so many have in Northwest Indiana I promise you won't be let down Dawn Meyers Chesterton Indiana

He called my job too petty and he didn't need my job. He was very rude and mean and didn't do the…read morework. He has no values to be a business man. I will not recommend but he said he didn't need my work. Wow and a liar also. I didn't get upset until u said no you were not doing the job. I have all the texts and recording of our phone calls. And I can make complaints just like you can refuse customers so I have freedom of speech.

Dan came to open my pool yesterday. I paid extra for complete opening. He barely did anything…read more Cover thrown in yard. Did tell me about what's what. The was supposed to do way more. Barely even got basic pool opening. I tried to call the 800 number right after he left. They tell Me they need to talk to dispatch about what got serviced. And will get this worked out. Now it's raining and cover is even mor Chris the manager at local store was not helpful when I went there either. I was told on the phone to have all equipment and chemicals before they come to open the pool. We bought a 1500 dollar Polaris vacuum. And he refused to test the water. He dumped it. And he refused to sell me the opening kit of chemicals for the pool. I need someone to contact me immediately about the pool opening service.

Have always gotten great advice here. They take the time you need to help you through any issues…read moreand really help you understand. This is my go-to for my pool.

I had a great experience with Caribbean Pools. Scheduling an appointment was very easy, and the…read moreperson who answered the phone was friendly and extremely helpful. Jason and Nathan McClurg came out to find a leak in my pool, and they were fantastic--very knowledgeable and professional. They explained everything they were going to do beforehand and made sure I had the chance to ask any questions. After locating the issue, they clearly explained my options and were able to fix the problem on the spot. Their admin staff is also professional and a pleasure to work with. I couldn't be happier with their service--highly recommend!

Very Professional people, Zack M. Helped out a lot, highly appreciated them coming out and helping…read moreout with our pool.

Excellent job. Installed a Pentair pool heater. Were easy to work with and went beyond our…read moreexpectations Highly recommend.

Had an appointment with Chris on 04-07-26 to look at the pool for a new liner replacement. Chris…read morewas nice explained what's was going to take place, gave the quote, and left. Reached out to see what we could do as for payments ( or payment arrangements ), Chris advised he woukd speak to his co-partner and get back to me. At the end of April I reached out in a text to see if there was any update, Chris responded that he would reach out br end of day. WELL, it still END OF DAY ( 06-08-26 )NOTHING but AIR TIME. HONOR, COMMITMENT, YOUR WORD, even LOYALTY. Those words mean NOTHING. It's hard to find a TRULY COMMITTED pool guy these days.. it's personal preference and luck of the draw..

Unprofessional. Did not show up for confirmed appointment or contact me to cancel. We rushed home…read moreto meet him and planned our day around the appoibtment.

Pool was not level individual changed the price from what was quoted in the app. Still to this day…read morethe skinner is leaking and he put silicone on it which didn't fix the problem and never showed back up. This was not a good experience and I would not recommend him to anyone.

Replaced my 24 foot pool liner, rails and caps. Had a few hurdles than needed to be addressed but…read morethey new exactly what was needed and followed up with their solution. Great job!

From the owner: Our Company has exceptional experience int the pool industry! Over 22 years an still going strong…read more We provide excellent customer service, an professional quality work to everyone we do business with! We take pride in our work as always an continue to do so with all of our jobs .

I actually had the B & F Pools from Demotte (they are affiliated). Had them do a liner change on an…read morein ground pool. Absolutely the best decision I ever made. They were prompt, professional and went way above and beyond what I would consider a good job. Highly recommend this company. The technician was very knowledgeable, the receptionists were courteous and responsive. The work crew was respectful and efficient. Just a great company to do business with.

I bought filter hoses for my pool. They leaked by the clamps. I brought the hoses back for a…read morerefund. I failed to read my receipt, that is on me. I am stuck with 2 crappy hoses, was able to exchange 1. The lady made me feel like I didn't know how to correctly install new hoses. That set a tone. I was able to exchange the third hose. After my transaction, she was grabbing the handles of my purse to hand me as if to throw me out. Rude!!! Never touch my purse!!! I have spent some money there over the years, but will not be going back! I am not the only one who thinks this was a rude move!

Did you forget about getting my windows Also house pressure due to the fact all the dust you…read morecreated last June when you promised to clean it and you backed out of your deal. This company is not an honest company I would never do business with them.

April15,2026.Still waiting for my house to get power washed,also windows need to be cleaned after…read morelast years Dust Bowl in my neighborhood.Todd and Rick said would pay the bill. Do not stand behind their word there were don't to them.