Cancel

    Open app

    Search

    KG Pools

    4.5 (8 reviews)
    Open 8:00 am - 5:00 pm

    Services - KG Pools

    Pool installation

    Pool remodeling

    Pool repair

    KG Pools Photos

    You might also consider

    Recommended Reviews - KG Pools

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of J H.
    0
    1
    2

    4 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    25 days ago

    Amy and Steve are great! Very knowledgeable, professional, and cost friendly. The new liner is beautiful!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - KG Pools

    You might also consider

    Verify this business for free

    People searched for Pool & Hot Tub Service 642 times last month within 25 miles of this business.

    Verify this business

    Hot Tub Services - $175 gaskets per Robert

    Hot Tub Services

    (20 reviews)

    Robert and I played phone tag for about a week. When our schedules finally coincided, Robert…read morearrived promptly, took a look my hot tub and easily fixed two leaks. While the tub was re-filling, Robert gave me a quick crash course on hot tub maintenance and chemical balance. I would use him again!

    I want to start by acknowledging that Kevin, the installer, was excellent, professional, friendly,…read moreand thorough. My low rating is not a reflection of his work, but rather the lack of transparency in the pricing and communication I experienced. My concern began when two gaskets were replaced without my authorization or even a notification. I was informed only after the job was completed, and then charged $175 for the two gaskets, which can be purchased online for about $5 each. When I reached out to Robert, the owner, his response was that he once paid $875 for a headlight that cost $27 wholesale, an example that didn't address the issue and only reinforced my concern about unreasonable markups. Surprising customers with undisclosed parts and charges does not feel like good business. Before the appointment, we had agreed that since I already had the part they initially diagnosed as the problem, I would only be charged their hourly rate. What wasn't disclosed upfront was that the rate is $100 per hour. I was prepared to pay that once I learned it, but when I received a $375 bill for roughly two hours of work, I requested a breakdown. Only then did I learn about the added $175 for the two unapproved gaskets. The situation left me feeling like this was a bait‑and‑switch, especially since they were unable to charge me for the part I already provided. What makes this especially disappointing is that my first experience with this company about seven years ago was outstanding. At that time, Robert went above and beyond during the middle of winter, and I've recommended this company to others based on that great service. Unfortunately, something has changed, and this recent experience fell far short of the transparency and fairness I expected. My hope is that this review helps future customers who value clear communication and upfront pricing.

    KG Pools - poolservice - Updated May 2026

    Loading...
    Loading...
    Loading...