Skullie provided amazing customer service, and the drive thru moved quickly even when there were multiple cars in line. Our coffee tasted great as well! read more

First time trying Caribou coffee while visiting Minnesota. I really liked that the majority of their drinks were oat milk based. Coming from some one who is lactose intolerant I might be biased but it was refreshing not having to pay extra to avoid suffering a stomach ache lol. They had a lot to choose from and not just coffee but fruity energy drink combinations, and matcha too! Went through the drive through and was tended to quickly and service was pleasurable. I ordered the oat foam cold brew from myself and got a couple of things for the family too. It was good reviews all around I got to take a sip of the ice caramel latte and it was also tasty. read more

Caribou Coffee - Hot white mocha and oat milk foam cold brew - Coffee & Tea Near Me - Bloomington, Minnesota

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weekly customer for the last 3 months here. The dark coffee routinly tastes noticably stale, the light roast tastes like unroasted bean soak water. Every other time I get one of those fine looking pastry that are in the box at the front I'm given not one of the one from the box which looks delicious, but a half baked, unfinished pastry from below the counter that is more dough than baked good. Managment also allows the staff to wear offensive political items rather then keeping a professional dress code, I just want coffee, I don't want to be preached at thank you. read more

I visited this Caribou Coffee within the first two days of my being in Minneapolis: - On Thursday, after having arrived from Toronto and checked in to the hotel where I was staying. - The next day, as I had a great Thursday experience. My Thursday experience was wonderful. I had a female staffer help me with my order. I went through the drive-thru and wanted an apple blast beverage. It came in blended form, so I went with it. She took my cell phone number associated with my Caribou points. I then pulled up to the window to pay for my item. She was friendly and helpful. She allowed me to take the payment machine to tap my credit card and select the tipping percentage. This wording sounds odd, especially with allowed being used. There's a reason for it. On Friday, I got a male staffer who ruined the excellent experience that I had the previous day. I ordered a strawberry mango BOUsted sparkling tea at the drive-thru. He sounded nice through the speaker. It was not the case when I pulled up to the window to pay for my drink. He held onto the payment machine for dear life, covering the tap area that prevented me from tapping to pay. I managed to get him to move his hand so I could tap. He insisted both times that I insert my card. My card has a chip and I will exercise my right to be modern and tap. He then said that I had options to tip. I couldn't read them. I asked him to let go of the machine so I could tilt the machine towards me to see the options. He said that he couldn't. What? He said that many customers have broken it. What kind of asinine answer is that? You expect me to literally tip blindly because you won't physically let go of the payment machine so I know how much to tip you? The mobile payment machine is supposed to be handed to a customer. Why the stupid restriction, boy? I actually told him that he was ruining my experience and his colleague yesterday had allowed me to hold the payment machine. I then left with my drink, which was refreshing and yummy. Sadly, he put a damper on my experience and perception of this cafe. I should not be in a payment machine tug-of-war situation with this man. This issue needs to be addressed internally with proper training. I loved the woman staffer. Sadly, due to my experience with the payment machine hogger, it lost this customer. I regret tipping this man for horrible customer service. I should have asked him to select the no option because I couldn't see it. I got an online survey for my Thursday experience. I actually rolled in my Friday experience and did not hold back. I said that I would be returning to the Duckworth Drive location in Eagan instead. It was and is my usual spot where I always get to hold and look at the payment machine. I have never had a problem there. The general manager of this Caribou Coffee wrote back to me and apologized on behalf of this male staffer. He knew exactly who this person was and assured me that he would receive the training that he needs. This manager also encouraged me to return to his cafe. I said no until this male staffer truly get the help and training that he needs. I wanted to enjoy my stay here and did not want another horrible experience here. My drinks tasted yummy. With the apple blast, it came with whipped cream, which I'm not fond of. I got rid of the whipped cream, but enjoyed the rest of my drink. I never returned to this location since the tug-of-war nonsense. I probably won't for a while until this male staffer learns to let go of the machine and allow customers to read the screen and tap to pay. (419) read more

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Met a colleague here for a coffee meeting. It's a good location and easy to get to from major highways. Inside there are several tables and chairs for connecting or working solo. Coffee is good and staff was efficient. It can get rather loud in the back so we chose a table closer to the front or the shop. read more

Drive-Thru review: always friendly, fast and efficient and willing to give my whip cream and a milk bone.

Outstanding employees! Very upbeat and personable. There are only 5 people on duty, and they are swamped, however they are all so friendly. read more

Caribou Coffee - Great employees! - Coffee & Tea Near Me - Bloomington, Minnesota

This caribou is in a bustling area close to 35/494. It's consistently busy especially in the mornings (go figure) but the service is generally efficient. Those more featured complex drink concoctions have resonated so-so with me lately. The sugar free syrups have also been less than satisfying and there are only 3 flavors. However, the dark roast pour over and drip are usually bangin. Also, what's up with the $5 medium iced coffee with cream? I know it's 2019 and sounds like I haven't had my caffeine yet (and I have) but isn't this steep? Regardless of the mixed bag, it's nice seeing this local locale remaining relevant. read more

I like the location as it is right off of 494 and Penn Avenue. Conveniently located close to Target, Walgreens, and so much more. Traffic can be a bit bothersome in this area. If you go through the drive through, pay close attention when leaving the drive thru line for passing cars. I have seen some close calls there. Inside has been fairly clean for the few times I have wandered inside. Their coffee is pretty goo but sometimes drinks are not filled up to the top, very rarely in my experience but this happens occasionally. They have never gotten my order wrong. Staff encounters haven't been very friendly on a few of my visits. I have only purchased the Caribou drinks and Turkey Bacon Egg & Swiss sandwiches. Often if I order a sandwich they check if they have it before they add to the order, which I appreciate. They normally have it but on a few occasions it was out of stock. I would recommend getting a perks account if you plan to visit a lot or even occasionally as it is free to sign up. You earn 2 points per dollar spent. It's 120 points to get a free drink and 30 points for an espresso shot. Despite the few issues I've had in the drive thru, there's nothing that has turned me away from this location unless it is very busy. read more

Caribou Coffee - Turtle Mocha Cooler - Coffee & Tea Near Me - Bloomington, Minnesota

I've been to this Caribou MUCH MORE THAN THREE TIMES. I get distracted by the thought of Chai and chicken apple sausage sandwiches. I remember that I haven't checked in when I'm buzzing down the highway, nowhere near it. I don't drink coffee, so it's smoothies (orange key lime) and chai tea. My son's usually with me, and we can't share the sandwiches (we're too greedy), so get one each. They're bigger than you think they might be, so I find that they're worth the $4. I've had only one bad experience here, which was quickly resolved. Someone didn't enter my phone number correctly, so I didn't know that my drink was made some time before I'd asked about it. I do give them credit for usually pronouncing my name correctly. You'd be amazed by the variations I get. I don't hide my displeasure, either. My name's not THAT hard. Anyway, we love the Caribou Coffee Company. read more

This place still isn't the best. Every time I come here we can't make your drink that hot when I know they can been getting caribou since I was 15!!! Or my drink is so lukewarm I can drink it in minutes which if I wanted to do that I would just get a cooler. Seems like this company is going down some locations are better then others and some locations team members don't care at all. It's a shame that the world of the internet is gonna take over cause of laziness on workers. Still they can't make coffee right. How hard is it to make an extra hot coffee? Huh I can see you thru the window that your not using a thermometer so tell me how are you suppose to know how hot it is!! Try opening on time at 4:30am!!! When you're suppose to. I have to open my gun at 5am not 5:01am. read more

I've visited this location often, ESP when I think about Asiago bagels. I swear...something about it made me hooked. It's soft and chewy, not heavy on the dough like other bagels. The cream cheese was whipped-like, and light. I really only go to Caribou for that. And you might say, well their bagels comes from Einstein...Einstein asiago bagels taste pretty different than the ones you get at Caribou. I'm not a coffee drinker, so can't really review on the quality of the coffee, or anything like that. My go-to drink if I'm desperate and don't want to drive to a real boba tea shop is the raspberry green tea....sometimes I get it with bubbles. I have only been disappointed once at this location. It was because they forgot to give me cream cheese on the side (they are not allowed to put the cream cheese on the bagel). I didn't find out until after I left. I guess it was my fault for not checking the bag. I turned my one time disappointment into appreciation when I stopped by with my commander a week later. We were in our duty uniform at the crack of dawn. We both ordered our drinks and was ready to pay. But the two nice ladies that were working at the time said it was on them. I thought it was extremely nice. I always appreciate people or businesses that supports the military. Disclaimer: I don't know if they normally give out free drinks to uniformed personnel, so don't expect it. If you go to a Caribou more than 3x, I highly recommend you sign up for their perks. read more

The lady at the cash register that took our order was very friendly and sweet, but when I was adding cream to my coffee, it wasn't pouring out so I asked the man behind the counter if he could please fill it up. He opened it and told me there was some left and handed it back. There was literally enough for me to pour in my drink and one other person. The bottom of the barrel kind of cream. Instead of just filling it up and handing it back, I thought it was rude that he would tell me to finish the rest ‍ hopefully he gets his second dose of caffeine soon and his mood cheers up a little bit read more

I prefer going inside as a general rule (why waste gas?). It seems it takes three people to figure out the rewards for one person. Although I could count 7 staff on duty, I had to wait with my order half taken while my cashier had to help someone else. While I understand that things happen, I do not understand being dropped mid-sentence in the middle of my order. I waited for 5 minutes before the two cashiers asked for someone else to help. They apologized profusely to the poor woman who was having difficulty with redeeming her rewards. I received not even an acknowledgement of my sub-par experience. All the whole staff were milling around. If this location weren't so convenient I'd refuse to stop here. Staffed by teenagers on spring break. read more

Whenever I am visiting Minneapolis, I come here to work. The wifi is awesome, good atmosphere, sufficient seating capacity and wall chargers. Environment is filled with subtle smell of coffee and comfortable temperature. I just love this place to work. From my Masters days I am used to studying in library/coffee places - and this is one of the best places I have been. And I have zeroed on this caribou coffee after trying out multiple coffee places(starbucks etc)/library. To add to it, the staff here are very courteous(some more than others - of course). Keep it up! read more

Full disclosure: I am not a coffee snob. I drink a lot of it, but I'm not the type to have an extra large, soy milk chai berry mocha latte with an extra shot and a squirt of sugar free vanilla on the regular, or even ever for that matter. For someone "normal" like me, Caribou is a great place to grab a warm morning pick me up. The staff is friendly, the drinks are tasty (and low calorie if you want them that way) and the prices are so much better than Starbucks. The environment is warm and homey, and free of pretentious coffee house regulars. It's just right for someone like me.They also have some pretty good warm breakfast sandwiches, try the apple chicken one, yum! read more

Caribou Coffee - White chocolate birthday mocha - Coffee & Tea Near Me - Bloomington, Minnesota

I like the layout of this store. There is plenty of setting (tables, high tops, comfy chairs), natural light and a cozy fireplace. The down side is that it's a high traffic store, so don't expect peace and quiet. They also have a drive thru, but I find drive-thrus at coffee shops annoying. This isn't McDonalds. It reduces the value of the experience. I recommend parking and walking into the state instead. You won't regret it. read more

Drive thru? Check. Uber friendly staff (even early morning)? Check. Quick service? Check. Free wifi? Check. Clean and well kept? Check. Great sunlight throughout the day, making their store bright? Check. $1 off your beverage for a reusable mug? Check. Will I return? Yes, yes, yes, yes, yes and yes! read more

Very disappointed with the customer service. I love caribou cause it's a Minnesota company however I don't appreciate getting cut off mid question multiple times and the people acting like I am bothering them. read more

Even through business change they have not altered. I love caribou their coffee and their toppings. You can not go wrong with a turtle mocha, campfire mocha or caramel high rise. read more

Caribou Coffee - Mmm... sure is. - Coffee & Tea Near Me - Bloomington, Minnesota

Oh, Sorry seems to be the response for them. I placed my coffee order and after 2 minutes I went to the order to pick up your drink and was asked if I was waiting on a drink. I told them what I ordered; the response was oh sorry, ill get that in a minute and finally a beverage was ready. What is the problem at this Caribou; it seems like thy have 2 good employees on at a time and the rest to take up space. I love Caribou, just NOT this Caribou. I should have gone across the street to McDonalds. read more

Ordered a Pumpkin Latte through the drive through and was given black coffee. I returned as walk in to let them know, the man said to rush it as a courtesy to me but meant nothing to barista who was finally making my drink and looked confused when making it, she had a question for the man at the register but then she said never mind when he didn't reply immediately, so I wanted to ask if that was my drink and if she had a question, as I did not want another error, but she looked like she was angry for my asking if my drink was next and if she had question. She blurted she was working on it. Didn't seem to really care that they made a mistake and just felt like I bothered her with asking for it to be fixed. read more

Its not hard to let the customers know that "hey our bagels are fresh and we cant toast them sorry for the inconvenience" instead they give me a warmish bagel untoasted and thought itd just be fine with it, it takes all of two seconds to say that and wouldve saved me from being ten minutes late because i had to fix the order read more

We were deciding between ice cream for dessert or coffee; well here we were pulling up to their drive through. So convenient! Thanks for being around the corner! read more

I have stopped at this caribou on numerous occasions on my way to work. I have never received my coffee order made the way I have requested it. I am unable to consume some food products, and asked for a few simple adjustments. At one visit when the worker didn't confirm my drink at the window, she rolled her eyes and huffed. Seriously. I am a great tipper and always respectful. Really didn't deserve that. I began going to the Starbucks in the neighbouring Target. Sadly disappointed. read more

Rebecca I can ,t thank you enough for your service ,you make the best turtle white mocha so genuine ,Jason and krista ,reak and entire staff recognize me by my name .i love this place the people and Scott store manager always busy but will come and say hi to me and thank me .thanks you got my business for ever read more

Lindsey is one of the best coffee maker ,smile and fast ,knows my drink by heart ,thank you ,Rachel with her a great smile make my day ,katrin with her experienced customer service the operation is going well .great people in a great place with best flavor,I love my caribouuuuuuu read more

Asked for light ice and it was ignored. The service was slow and flavor was inconsistent with other Caribou Coffee locations.

On my way to work on this gateway to the weekend, I thought I'd drive-thru this Caribou get a pep in my step to get through the work day instead I was somberly greeted with a, "Please hold." As the order continued on the gal grew even more somber as though I'm wrong to order. The cars before me proceeded through and I'm at the window (goody another chance to still turn this experience around) instead I was given my amount, I paid in between the staff sorting out tips for the shift. A few mintues passed I'm still waiting for my coffee and the gal comes back to ask for my payment- thinking I was a different customer. I had to take away another star. This could have been an off day. I'm not sure but their Malted Mocha with milk chocolate is delicious. It's sweet with a hint of malt. Perfect for me who typically doesn't order malted drinks since most of the time the flavor is too heavily malted. read more

Don't get me wrong I like Caribou, however this location is mediocre. I told the lady that the oatmeal wasn't good (mixed wrong) and she didn't even bother to ask me, if I wanted something different. Also they only had one type of coffee, and were charging an extra dollar for what they call a premium coffee. read more

Worst service ever. I've been here multiple times. Busy and not busy. Out of maybe 20 employee interactions one has been positive. Get them some training!! read more

If you can't type an order right and then you don't make the order right and then you take a long time to figure out the order and then you still make it incorrectly ....you get one star. Perhaps the worst Caribou in Minnesota. Avoid this location. Based on some other reviews I just read, I am not alone. read more

One/two words... DRIVE-THRU. That and the staff is great! I bring my dogs with me sometimes when I go through the drive through and they always get treats from the servers. Great place read more

Horrible coffee horrible service at this location. After waiting in line for 20 minutes the coffee was watered down and tasted burnt. Threw it out. A few of the staff members are great but whoever was working today was totally rude. I'll never go back. This is not the first time I threw out their coffee. read more

The lady working the register was so nice and helpful. The male employee on duty that day was not. Had an attitude when asked basic questions. The coffee is pretty good though. read more

Very disappointed with the speed of service. Recently I stopped in (did not use the drive-thru) at around 10:00 am on a Saturday morning and ordered a hot coffee and a breakfast sandwich. It took what felt like forever for the sandwich to come up, although by my watch it was 18 minutes. That's simply too long a wait, even on a busy Saturday. Next time I'll try the drive-thru; those customers appeared be prioritized and to get faster service. read more

I love the convenience of the drive thru, the employees are pleasant (they never act as if they are doing you a favor when they serve you) and the quality is good. I just wish they didn't leave so much space at the top of the glass when I get a smoothie (today it was 3/4 inch) and that they brewed their iced tea (instead of using a concentrate). Still, I prefer them to the competition across the street. read more

The drinks are great, most of the staff is friendly. Service can be a little slow during busy hours of the day. Great place to meet a friend and chat for a while. Great place to do some studying or finish projects. read more