Always rushed, brusque, with little time for patient issues or questions. Gave me very bad advice about my Mohs surgery - told me it would heal in about 4 weeks, when it will take 3-4 months according to my new dermatologist. She sent me to a podiatrist telling me that I had plantar fasciitis, when it was indeed nerve damage from the surgery. The podiartrist sent me to another dermatologist, who is now handling the problem read more

Great care and very knowledgeable n professional plus friendly! Office is very welcoming! Highly recommend her n the friendly staff! read more

I have been seeing Dr. Chui for many years for several types of skin cancer, including melanoma. I have always had a positive experience; she is very thorough in her examinations. Obviously, there is a protocol for skin checks and they are followed. I do note that, since the connection with Golden State, the visits seem to shorter with less time for exploring issues. Dr. Chui has done many skin surgeries on my face over the years. These have left only minimal scarring. I feel confident in her expertise. read more

Dr. Chui has been my "dermadoc" for over 20 years. She is the epitome of dermatologists and has treated my serious ailments as well as cosmetic annoyances with diligence, intelligence, kindness, and honesty. I have recommended her many times--everyone has been so pleased with her. She is a consummate professional, caring physician who concentrates thoroughly on the problem she is presented with. I am grateful to be in her care! Bobbi B. read more

Reading the rest of the reviews, i have to concur . Dr. Chui is the ice princess of this practice. I brought my Dad into the clinic for severe itching and she could have cared less. Even my Dad who used to be a surgeon was taken aback by her brusque demeanor. Bedside manners aren't usually the strong suit for derm docs, per my derm doc friend. So I guess I should have set my expectations. She tends to be quite distant, cold and aloof. On the contrary, Carmen (my facialist) and Cybele (laser treatment) are super warm and friendly. I don't know if Dr. Chui thinks she's above other folks in the office since she's a doctor or what, but I certainly won't be going to her for my skin ailments. read more

Dr. Chui is one of the best doctors around. For starters-Her surgical skills are unparalleled. The best outcome after a skin surgery I have ever had in terms of healing. She is SO good-just a superb surgeon. My friends see her as well and they've have had the same excellent outcomes. Dr. Chui is personable, caring, honest and so incredibly knowledgeable. The doctor you look forward to seeing. I wish there was a more than a 5 star rating as an option!! read more

I wrote a separate review on "Allura" but didn't realize Dr. Fembot (Chui) had a separate yelp listing. I feel so strongly about my horrible experience last fall (2012) that I am actually ranting about Fembot in two different places! I am going to quote, and completely agree with, another Yelp reviewer: "She shows no sympathy, care, or concern to her patients. She is rude and unpleasant, unwilling and does not want to help. " Honestly, I think the above sentence is understated. She is HORRIBLE. I have never been treated so poorly by a health care professional in my life. I don't know what I, or my then 3-year old son (the patient) could have possibly done to deserve her serial-killer attitude. Dr. Chui is COLD as ice, she is MEAN, and she seems completely APATHETIC to the point that I don't even think she was paying attention to me or my son. I could excuse all that if she was some kind of Dr. House-like brilliant doctor, but she ain't. Let me add that I am an extremely polite and friendly person. I am the kind of patient that doctors normally adore. I am calm, I explain things succinctly and don't interrupt, I listen carefully to instructions. There is no way that I triggered Dr. Chui's sociopathic manner. She just ain't right!! If you choose to go see her (after all these bad reviews), and you have a bad experience, you deserve it. read more

I came here back 2005.. for my dermatologist appoint. Today, I am here again. Since my insurance is slowly reaching out to better, and much more efficient doctors out in the San Mateo County. I would much rather drive here, where there is parking... YES! Meter parking was 30 minutes for each quarter not 8 like SF! AND get this, doctors were MUCH MUCH, MUCH, MUCH, more efficient, than those in SF! I got there at 11:14 for my appointment at 11:20, and I was seen at exactly 11:20, yes. I was out at 11:30! So what! the efficiency, and customer service for this place is awesome. I saw a derm practitioner, dr. Elena, she rocks... altho, she didn't spend much time talking to me and stuff. I just thought... she kindly listened to my problems, and did what she thought was best for me. read more

I have been going to See Dr. Chui for many years. My first appointment resulted in her removing a half dollar area that contained Melanoma. After that visit I have been back maybe 15 or more times for follow-up. Plus my wife now sees Dr. Chui also. Dr. Chui and all of her staff are caring professional people. I wish all the medical folks I see were as good as Dr. Chui. read more

Wow, I'm kind of surprised at all these stellar reviews for Dr. Chui. I JUST came back from my first appointment with her and frankly, I'm quite disappointed. A little bit about me, I got into a bit of an accident about 7 weeks ago and have skin abrasions on large parts of my body, including a scar on my right side that I had 18 stitches for. I scheduled an appointment with Dr. Chui 4 weeks ago (the earliest I could get an appointment with her was today) and in the meanwhile have been religiously putting on creams, massaging, etc. on my forming scars and abrasions. Fast forward to today. My appointment was for 2:20pm - I arrive at 2:05pm and fill out the necessary paper work. I was promptly called in at 2:20pm - great! we're starting with a solid 4 star experience. The woman who took me into the appointment room sat down with me and asked me why I was here, etc. She was very friendly and nice - again, great! we're keeping with the 4 stars. Afterwards, Dr. Chui comes in. This is where the experience goes down. I wouldn't call her mean, per se, but bedside manners is not her forte. She's extremely brusque. Essentially, she told me there was nothing I could do for my skin abrasions. Ok...I'm disappointed but if there's nothing I can do, there's nothing I can do. But here's the kicker, she essentially tells me 'well, if you want to FEEL better, go ahead and do what you're doing, but it won't make a difference." Ok. Yeah. Well, if it was making me FEEL better then, it sure isn't going to keep making me feel better. I asked her more questions, she answered in her own brusque way. Frustrated, I just changed the subject to some adult acne questions. If you're a world-class surgeon or you've cured cancer or know the secret to world peace, good for you - you don't need to worry yourself with little things like bedside manners. But for everyone else, bedside manners DO matter. Be NICE. Be FRIENDLY. Even if the news you have isn't going to be the one your patient wants to hear, there's ways to deliver the message in a much nicer way. My 2 stars are for Dr. Chui's lack of bedside manners. Unfortunately, I won't have the "pleasure" of experiencing whether or not she's good at making skin look better, since apparently I'm a hopeless case. Update (1 year later): I held off on publishing this review because I was concerned that maybe I was being too harsh; but nope, I'm going to publish this because after seeing Dr. Chui, I went to another dermatologist that was not only helpful and nice, but delivered results on my fresh scars! read more

Called her office,the woman who answer the phone was COLD,IMPATIENT and RUDE!!!!! It is sad when a medical practice is doing well, they tend to be ARROGANT!!!!! read more

Dr Chui is wonderful. our daughter is suffering from extreme eczema. dr chui has experience with pediatric cases and she took a very strong approach to trying to solve the problem. she never shrugged her shoulders on us. and took the time to talk with us and really make us feel hopeful. read more

Love Dr. Chui, Best Dermatologist! I have been her patient for over 10 years (medical and cosmetic), she is knowledgeable and I trust her completely!She takes her time to listen and makes sure you are completely comfortable and happy. I have referred many clients to Dr. Chui and they also rave about her service and results. read more

We love you Dr Chui :) My husband has been consulting with Dr Chui for all his skin needs for the past 3 years. He recalls how he had to reschedule his new patient appointment and the staff obliged professionally. The same quality of service continues. if you can't make it to an appointment or have to reschedule, call 24 hrs in advance to not get charged. However, Dr Chui is real busy and it will be hard to get an appointment for the next couple of months. I have been to her for my skin allergies, eczema and acne scar treatment and her expertise, efficiency and behavior are all exemplary! I am glad we live close by.. read more

I did not come for myself, I brought my mother for psoriasis treatment, but my mother does not know how to use a computer, so i'm posting this review as her daughter. I would highly recommend Dr. Chui for mild, moderate or severe psoriasis treatments. My mother has had severe psoriasis problems on her hands for about 10-12 years. Before treatment with Dr. Chui, my mother's psoriasis was bad! Every time she made a fist, her skin would break into small cuts around her hands AND every time she would rub her fingers she stated that she felt like the tips fingers were rubbing broken glass. In the past she has treated her psoriasis with cortisone shots (really bad for your bones) and steroid topical cream or ointments (ointments work best than cream for my mother). She has seen over 5 doctors in the period of 7 years. All doctors suggested this these treatments nothing else. I went online to research for more doctors or treatments. It was VERY HARD to find a doctor, and there was only one helpful website www.psoriasis.org We did not find 'Dr. Chui' or 'Allura Skin' online, she was recommended by a friend. Dr. Chui is very nice and knowledgeable about psoriasis. She has been the ONLY doctor and Allura skin has been the only place that provides more than just cortisone shots, creams, and/or ointments for treatment. Dr. Chui provided us with literature of various types of treatment. Dr. Chui recommended Phototherapy-Ultraviolet light B (UVB) and steroid topical ointment would be effective treatment for psoriasis. UVB penetrates the skin and slows the growth of affected skin cells. Treatment involved exposing the skin to an artificial UVB light source for a set length of time on a regular schedule. This treatment is administered by a professional. (also very nice) After a month of treatment, her psoriasis improved. Her skin redden and itch from exposure to the UVB light, but the ointment helped with the redness and itching. Now my mother every time she makes a fist, her skin does not break into small cuts AND no more feelings of broken glass when she rubs her fingers. I would HIGHLY recommend Dr. Chui if you have psoriasis problems. (Insurance cover about 95% of the cost.) read more

Love, love, love Dr. Chui! I have been seeing her for several years and couldn't be happier. My appointments are always on time. the office staff are friendly and professional. Dr. Chui is warm, attentive and has a great sense of humor. She is very straight forward and has time to answer all of my questions. An extremely competent dermatologist. You may have to wait a few weeks for an appointment. I highly recommend. read more

As a family, we have been going to Allura for years seeing Dr. Chui and Dr. Maltz. They have both been fantastic! Recently, I have seen Dr. Chui as Dr. Maltz took a break during Covid (I believe he is back now). She is wonderful, knowledgable and I know I am receiving excellent care. There are some reviews saying she does not have a warm manner, I would say she has a professional manner and over time, as we have come to know each other a bit, she is very personable and lovely. Highly recommend both doctors, and as for Dr. Chui, she is wonderful. read more

I'm taken back by the negative reviews for Dr. Chui. I've been seeing her for about two years or so, but recently I have not been able to make a weekday appointments for a stubborn keloid I have, and have been getting my treatments from her assistant. I wished she were available on Saturdays. She's nothing but pleasant with me, and helpful. She's gentle on her shots and very informative when I have a question in mind. I'm very shocked to read about such opposite reviews about her character. read more

I've been coming to Allura Skin and Laser for the past 5 years. I have seen Dr. Chui for my acne issues, most recently I saw her for Restylane filler injections under my eyes and she was fabulous! No bruising, great to chat with and it was quick and painless. I would recommend anyone to go to her if they are looking for a great doctor for their injectibles. read more

I've been seeing Dr. Chui for well over ten years and she has never been anything but kind and professional. Overall, she's an excellent doctor and a talented surgeon. I've had to have some stuff removed and every time she's worked on me, the incisions have healed quickly and without scars. One of the things I like best about Dr. Chui is that she is candid and very good about explaining things (if you ask) and managing expectations. Perhaps that rubbed some of the reviewers the wrong way but I much prefer to know I'm getting into, especially when it involves my health and my skin. read more

I have been going to Dr. Chui for over 10 years and can only give her the highest rating that I can. She is not only knowledgable, but I have always found her to be friendly & caring. In fact I was extremely impressed with the atmosphere of the entire office - it was extremely warm & lots of eye contact with the staff, which is commendable for such a busy office. This is the first time that I took the time to read some of her reviews and am writing this because of the negative ones I found - cannot explain them. read more

I have been seeing Dr. Chui for a few years. She has performed mohs surgery on me as well to remove skin cancer. She has been an incredible, caring, thorough, on time, doctor who I regularly recommend to my friends with dermatological needs. She is very patient and caring. read more

Dr. Chui has been my dermatologist for many years. She is a great listener, very nice, and knows her stuff. I would never go anywhere else for my issues...and I've had plenty over the years. She's adorable, too! read more

Just returned from my first appointment with Dr. Chui and I'm very happy with the quality service from both the Doctor and her staff. Everyone was very friendly and they got me in on time (rare these days). Dr. Chui was attractive so it made me a little embarrassed to show her my moleage, but she immediately put me at ease with her professionalism and friendliness. She answered all my questions, including how to tan safely (I've recently decided to stop blinding people with my legs.) and she did not try to "sell" me on anything that I didn't need. I got a tentative clean bill of health and we agreed that I should go back in a year for a follow-up mole check, and for some reason I don't want to wait that long. Hmm, I think I have found my permanent dermatologist! read more

Dr. Carie is amazingly smart, super-competent and capable. She identifies issues quickly and provides practical solutions. She's always there to listen and address any concerns. I don't think there's a better dermatologist in the Bay Area. read more

This doctor knows her stuff, I do not understand any of the bad reviews. You have to wait for good doctors !!!!!!! She listen to my problems, address them promptly and asked me about my family who she sees. I have never meet a more caring and smart doctor in the Bay Area. She has a male assistant who introduced himself, he was very kind and really assessed my medical history. If you hand any dermatology issue or skin cancer issues this doctor and her make assistant are for you. Sometimes your have to wait but most of the time she runs on time. The staff is really nice and remembers who you are. read more

Dr Chui is incredibly knowledgeable and kind. She gives great, clear explanations of treatments and any prescribed medications. She is patient and caring. read more

I have been going here for some time for a little maintenance :) They are never pushy and keep you looking natural. I have also had some hair removal here as well, The results were also good. Both of my boys were burdened with very bad acne and we went here to get it taken care of. The service is first rate, very good wait times as well. read more

Always great. I have gone to Dr. Chui and I have brought my 14 year old son. She is very pleasant and easy to talk to. A+ read more

Dr. Chui is an excellent doctor. I had two surgeries performed by her, and it is obvious to me that she is well trained, highly competent, and very caring. Her nursing staff is also pleasant and careful. The receptionists are great too. I have no idea why any of the other reviewers here would rate her anything less than 5 stars. Her credentials are stellar as well. read more

Dr Chui provides world class care. I've been going to Dr Chui for several years now for several different issues with my sensitive skin. She always takes time to consult with me and find out what my needs are. She is fantastic at remembering my concerns and goals and has improved my skin and scalp condition with remarkable results. I highly recommend Dr. Chui to anybody looking for a highly skilled compassionate dermatologist! read more

Both my teenage sons have been seeing Dr Chui since they were 14 - after trying various medications for severe Acne, Dr Chui was able to diagnose the issue and pescribe a regime that has resulted in two young men very proud of their clear skin. They both see Cybele for periodic chemical peels and love the service, professionalism and care. I would recommend Dr Chui's office and staff to anyone with Derm issues. read more

Dr. Chui is a good dermat. The simple fact is that she isnt one of those chatty people - she is a professional dr and acts like one. She listens patiently and her advice/recommendations are to the point. She has been able to address my son's eczema as well as my skin issues correctly. It is possible that with children, her quiet nature can make a child less likely to feel at ease right away - but, we dont take our kids to the dr for a chat - we take them there for treatment. perhaps i did not encounter the Dr. Chui that others are discussing here :). In any case, she is good at what she does and to me that is the most important thing. read more

I got to meet Dr Chui about a year ago, and today went to see her again I find it just amazing that folks out here have such extreme negatives and positives about this doctor. Maybe she had bad days, like all of us have. I went to see her today for really bad Psoriasis on my scalp and now is moving to my skin. I have met some great doctors and some with the worse bedside manners. A few people here find her very pleasant and others like me found her so cold with a stone face. When she entered the room, with her assistant who did not say hello. I am very friendly, and told her I was glad to see her. Maybe the folks who have really sour experiences with her she doesn't like. I also has to wait quite a fews to see her. And we spent about 6 or 7 minutes together. I am always prepared with questions. She gave me a cortizone injection on 2 spots on my scalp I told her I was so very uncomfortale with the itching and a few scabs. She is giving me a prescription for an ointment. Never spoke or told me anything. She kept saying Ok, so she is finished with the few minutes we spent. She never even said goodbye to, just rushed and darted out the door. This is awful. To me she had a bad energy and rude. Will never see her again. So many of these doctors have to be quick and get moving to the next patient. There only interested in the greens. So so sad. I was in a very bad mood and went home. My sweet little dog cheered me up. DON'T GO. I am being totally honest. Sorry this is so long. Psoriasis can drive you crazy. read more

We never got to see Dr. Chui but I'm compelled to write this. My Mom who's an elderly was referred by her primary physician to see her. My Mom has United Healthcare associated with Mills. I called to make the appt. & was told that Dr Chui is not associated with Mills. I asked the person to confirm because this is a physician referral. She told me again that Dr Chui is not associated with UHC-Mills. Since my Mom prefers a female doc who can speak Chinese I checked Mills-Sutter Health website and found Dr. chui is listed as one of the affiliated dermatogists. I decided to call Dr Chui's office again to confirm or in case I get a different person. I was told very clearly again that " no Dr. chui is not affiliated with Mills...'. I then decided to call Mills just to find out why Dr. Chui & her information is on their website when the office informed me otherwise, they confirmed that there is no mistake & that Dr. chui Is affiliated with Mills under the UHC Plan. Turned out that when Mills called Dr. Chui's office they were told a slightly different version. They were told that Dr. Chui is affiliated with Mills, but she's currently not accepting new patients until the month of June. Either the office person who answered the phone is completely incompetent, or my guess is Dr. Chui prefers patients with cosmetic needs and private $ vs elderly patient with insurance payments. Afterall maintaining beauty is a big industry ! I will not care to see a doctor with this mindset even though we could try to pursue an appt. in June with Mills patching the phone call through. read more

I went in to see Dr. Chui because of the good reviews on yelp. However, that was a BIG mistake! She shows no sympathy, care, or concern to her patients. She is rude and unpleasant, unwilling and does not want to help. I asked for a simple pre-authorization for my insurance to approve my treatment and her staff, not even her herself, said, "Nope!" won't do it. Umm, excuse me! I am your patient, why will you not at least try..?? That doesn't make any sense to me. This was totally unprofessional, she just blew me off as if I didn't even matter to her, which obviously I don't. Dr. Chui is a wolf in sheep's clothing, may seem pleasant, but when it comes to the service, just horrible. She is just after money and has no concern with other's well-being. I mean, she's a dermatologist!! How can she not be concerned with others' appearance??!! This is such a disgrace to her profession and herself. Oh, and she does not even have the common courtesy to call me and speak with me directly. How rude. Do NOT WASTE YOUR TIME OR MONEY!! read more

Very very strange on the mixed review. One extreme to the other. Unfortunately I have to go to the negative spectrum. Gosh. Let's just not worry about the lack of personality and let that go. U need to explain to your patient , me, what you are giving me to take and put on my face. My experience was so bad that I got a second opinion. WOW!!! What you gave me wasn't gonna work with my issues. If only you took the time. Check out Dr. Sydor in Burlingame. She is awesome!!! read more

Dr. Chui is wonderful. She's very professional, thorough and is very skilled and knowledgeable. I have high maintenance skin and she has been very patient with my questions and concerns. Sybelle and Annie are also wonderful and skilled with the various lasers and light treatments. read more

I'm surprised she got so many good reviews. I saw her recently and I was very disappointed. I asked her about my acne and she said go check with your OBGYN. She didn't suggest anything. I asked her about my acne scars and she said no cure or suggestions. I asked her for a skin problem I've been having for years and she didn't answer or have a medication for it. She just wanted to leave and go to the next patient. I'm very disappointed and would not want to see her again. What a waist of money. I guess her relatives and friends are giving the good reviews. read more

I was a little hesitant to book an appointment with Dr. Chui because of some of the negative reviews about her personality, but I needed to get into a dermatologist quickly and she had a cancellation so I took it. I'm so happy I did - I found her to be very pleasant and warm. I'm pleased with the service she provided and just booked my next appointment with her. read more