Been a pleasure working with Malica and her team. They are responsive and provide great staff for…read moreour facility.

Had a great experience my companions name was Jessica and she helped me get home from a medical…read moreprocedure that I had in the city 5 out of 5 very affordable too !!

Recommended by a friend that lives in Carmel, I was very happy with the care provided for my…read moremother. As a nurse I recognize how difficult it is to get good in home care that both my mother and I are happy with. Living 3 hours from my mother I am not able to make it up to see her every week so i rely heavily on the updates and conversations that I have with the staff at Angels On Call. They are kind, thorough and conscientious of individual requests and expectations. Always very prompt to reply. Would highly recommend for a loved one.

Extremely happy with the services provided by this company. I was in desperate need to find someone…read morewho could care for my mom several days a week. I came across Angels on call home healthcare in Carmel NY. They were also recommend by several friends who have used their services. With one call and I was set up with a companion and a visiting nurse. It's such a relief to know my mother has people who genuinely care and are there for you. I highly recommend this company. Prompt service, and a great management team. Thank you!.

I have been very impressed with everything about Always An Angel Homecare right from the start. The…read moreowner is lovely and came to my Mom's home to meet us. She spent a great deal of time getting to know my mother so she could select just the right caregiver for her. And that she did. My mother didn't want anyone coming to her house and wasn't thrilled with this whole idea, but has now been won over. Her caregiver is extremely reliable, kind, patient, and honest. I would highly recommend this agency to anyone in need of such services.

From the owner: Always An Angel Homecare is a family owned business offering local home care services to seniors in…read moreWestchester County, Putnam County and Dutchess County. If you are looking for a local home health care provider, Always An Angel Homecare is right for you. Our hand picked caregivers for seniors provide a compassionate personal home care service experience. Since 2012, Always An Angel Homecare has been committed to providing an exceptional homecare experience, delivering quality non-medical services with loving-kindness to seniors in the comfort of their homes helping them to lead enhanced, dignified and independent lives. We feel this is not just a business, it's a calling. We take a thoughtful and compassionate approach to all our best practices and decisions looking through the eyes of our hearts. With much thought and care, we hand select the most appropriate senior caregivers available factoring in your loved ones needs. We provide caregivers that drive, staffing as locally as po

The name says it all a lot of experience care and overall wonderful staff…read more I also have neighbors and friends who love and Rappe about this place

We have been served by Touching Hearts for nearly 3 years and have had wonderful caregivers and…read moregood office service over that time. It has made a huge difference in my life as the primary care giver, allowing me to take time away from my loved one knowing she is safe and secure with a caring companion.

BEWARE: I strongly encourage you to be very cautious about using Medicaid Solution/Colin Sandler…read more I've waited to write this so I could be calm and factual.I think it's important to protect elderly people who are vulnerable, and could get taken advantage of due to naivety. My dad and I initially met Colin and discussed applying for Medicaid for my mother. She gave us a long list of documents we needed to gather before she could start the process of "applying". We had our second appointment to discuss next steps. Between our initial meeting, and our second meeting, we decided that my parents would move out of NY. We told her that the house was on the market and they would be moving in a few months. She then informed us that applying for Medicaid in NY is completely unrelated to applying in other states. We had no idea as this was our first time looking into Medicaid. She said could only help with NY. Within minutes of this conversation, she asked for her check for $5000 to continue the application process, which consisted of filling out the short application and sending it in with documents we had found . We weren't thinking straight. She is a bulldozer. We never should've paid her $5000 to fill out the application and send it in when all three of us knew that my mom did not need Medicaid in NY at that point. She just wanted her money and didn't do the right thing. We trusted her and that was naïve of us . The $5000 check was cashed right away before the application was even sent in. Here's the kicker... The application that was sent in was filled with mistakes including my name listed as the spouse and I'm the daughter! Also, beware of the "pooled trust". They work alongside Colin. They "manage" your money and pay bills on your behalf. She asked my dad for $300 to fund the "Pooled Trust." and he complied. Same day, I told Colin not to put any money into the Pooled Trust and she agreed that since we were not going to be getting services in NY, that there was no point. It turns out that she screwed up and the money was put into the pooled trust anyway and they refused to give it back to my dad. They are crooks. The whole experience was a nightmare, and if I could give them zero stars I would. No value added here. Careless, rude, unethical and unprofessional. If you do end up using this company, be sure to oversee every detail or you will probably regret it . They cannot be trusted to handle the process. Be careful.

Maureen and Colin are quite simply the very best at what they do. They are so knowledgeable and are…read moreable to point you in the right direction. Their guidance regarding the process is insurmountable and our family would be lost if it were not for them. They are definitely a major asset to anyone looking for assistance in obtaining any benefits. We have been working with Maureen and Colin for over a year and it has truly been the best thing we have ever done.

Zero stars if I could choose it. Arranged for home care for 3 days a week. By week 2, the caregiver…read morewas taking days off. At week 4 the caregiver contracted Covid and was out for 13 days. The office was unable to find a replacement and was quick to exit the agreement with me. When I asked for the key to my home to be returned, they said they would mail it to me. I think you would be wise to avoid this company.

Home Instead gave me exactly the help I need. I am 90 years old single man. I started needing help…read moreabout 1 year ago. I explained what help I need : Preparing meals, cleaning, laundry and other small home care services. I need help only for a limited number of hours per week. The help they sent me filled exactly my needs. She is a hard worker who knows her way around a household and be it a simple task like cleaning or something unexpected and more difficult she will do it. She is honest and reliable and has a pleasant personality. She is easy going and you can have at any time a pleasant conversation with her. Once a month her supervisor comes to my home and I have a pleasant discussion with her about the service I get and about my personal physical condition and about how I take care of myself when I am alone. The professional advise I am getting from her is always helpful. George G.

Getting PCA certified last year was one of the best decisions I've ever made.. to be apart of aging…read moreseniors life is so important! Giving them the care they need and enjoying being a homemaker and companion for them is very rewarding. Preferred care at home is one of the worst agencies if not the worst one I've ever worked for.. initially they allowed me to feel like family then withing only 2 1/2 short weeks they decided to play mindgames telling me they were "reassessing" schedule I order to accommodate my driving ease better.. Then they lied to me said a client was away then were pissed I didn't show up for a shit. I'm also missing a week worth of pay.. sheneele ur scheduling is lawful and I didn't even receive so mails with my clients care plan so I went in blind.. also Michelle Can't even get coverage for u in a weekend even if ur sick she doesn't know how to do anything. But gossip.. .. the owner Jordana who just had a kid was talking shit back and forth to sheneel and and Michelle and painted me to be some way and was being so gross to me in the phone for no reason. My clients have been stress bc of this to. Why they are paying me only 15$ yet they get about 30$ and hour from out clients pocket directly not through Medicare.. so u guys are terrible and u have lazy workers. Y my clear had rotten food in her fridge and nothing to even cook for lunch is beyond me.. they do not introduce us to clients we go in basically blind

From the owner: Preferred Care at Home is a family-run in-home care agency. We've had the privilege of partnering…read morewith thousands of clients to improve their quality of life to the highest level possible. Contact us for information on how we can help you and your family by providing customized, personal and reliable care.

Difficult to schedule physical therapy sessions. Therapist assigned to patient was much less…read moreimaginative and engaged than home therapists the patient received from another agency. It was a poor fit.

As a caregiver of my late husband for 10 years I am familiar with the ins and outs of this type of…read morework. With that being said: my experience with VNS was absolutely discouraging for our health care system/provider. My father came home for (home hospice) on a Thursday afternoon. The assessment nurse was kind: however I say this respectfully..I couldn't understand what she was saying because she had a heavy accent. She went over his medication and assessed his body, took pictures of wounds etc. she did not do vitals or anything. (I don't know if that was a requirement) We were not provided with any medicine or supplies. Not even a little starter kit until something came in the mail. Friday My dad was having labored breathing. I called the 212-609-1920 and they advised me to give him some morphine. Ummmm with what you guys don't give us anything. NO INSTRUCTIONS. NOTHING. I had to call 911 - he was unresponsive. He was rushed to the hospital on Friday afternoon and passed away early Saturday morning. My recommendation: DON' T USE THIS SERVICE!!!!! I am going all the way to the top with this complaint. I won't rest until I get proper ethical change with the company. It won't be about money. This is about PRINCIPLE.

I used this agency since November of 2017 for 24/7 home health care for my mother. At this point I…read moream so disappointed in the management of my mother's care that I felt I needed to express my disgust for the situation. At least four times in the last month, when an aid called out sick, a replacement was never sent leaving me in a crisis. Many of the aids were not professional. Many didn't greet her when they arrived. They spent endless hours on their cell phones and didn't engage with my mother. They questioned whether I was giving my mother her needed medication. The evening that my mother past away, was one of the evenings that no one showed nor were any replacements sent. And to add insult to injury the following evening an aid showed up which the agency had never cancelled. Lastly, the owner of the agency never even called to express condolences after my mother's passing. For the out of pocket cost that I was paying, I expected more professionalism.

I have used First Light Home Care for my Mom for almost 2 years. Their attentiveness to detail and…read morematching someone with my mom is impeccable. I highly recommend them for the high caliber of people that they hire and for their immediate response to meet my needs for mom who has dementia . They allow you to keep your aging parent in their own home and have the best care available !

Jack Lippmann's services were outstanding. He is professional, knowledgeable and caring. He went…read moreabove and beyond to process my father's case accurately and fast. Jack exceeded my expectations, and I am glad I found him. Thank you Jack Lippmann for your great service!

From the owner: Elder Care Services, Inc. specializes in preparing and filing difficult elder care documents. We…read morehave experience with many documents, and we are experts in all aspects of Medicaid. With our amazing customer service and our professionalism, you can be sure that we will get it right. Call today!