Do not go here. Nasty staff if you question them...you will need to question them at some point…read more Not client friendly. Staff not knowledgeable, that is why they are nasty...

I have been seeing Dr. Blair for 12 years or so for my Keratoconus. He started me on scleral lenses…read morefrom day 1 as I was wearing standard hard contacts before that. Things were pretty good for years but something changed and they now only care about getting more money out of you. Dr Blair has never been very good at listening and comes off as condescending at times. They tried to get me to pay a few hundred dollars more for some different brand contact lenses even though my insurance pays 100% for my medically necessary contacts. I said NO and they weren't happy about that but they said fine. I did continue going back for a few years and every year the doctor kept trying to tell me that they were going to be discontinuing the contacts I have been getting and I will have to get the more expensive ones. I am in a Facebook group for scleral lenses and there are several eye DR.'s in the group that said they absolutely are NOT discontinuing them. I just don't trust a doctor that lies to me. I found a new eye doctor and have better vision than I ever had with Dr. Blair. My new eye doctor has had several patients that switch from Dr. Blair and she said they have all had experiences similar to mine with Dr. Blair and his office. If you are looking for a new eye doctor, keep looking. There are better alternatives out there. My new eye doc is Dr. Kristin Gunn at Opticare in Fort Mitchel KY and she is fantastic.

I love the scan and go. No waiting in line to check out. You can find some good bargains if you…read moreshop right. I love buying in bulk to save money .

I had to deal with T-Mobile this time so it's always a headache getting a phone transferred. The…read morestore itself I did find many good values. But four pair of Hurley shorts for my husband for under $20 each as well as two shirts. I think they were $12 each i'm not sure I'll ever get used to not having bags provided, but I do like their skin as you go service so you don't have to wait in the line. One complaint I do have is the parking lot is a mess and you can never find a place to park no matter what day or what time you go.

Fast service and good pricing. Eye health is important and everyone in the office was professional.read more

If only I could have not left any stars at all. This place is a joke. This was the first time I…read morewent there and I didn't even stay. Upon check in, the I asked about what glasses to check with the special they had. Every frame I picked up I couldn't even see myself in the mirror they were so dirty. Then I was approached asking if I was the person they were calling next which I was not. Then I approached the desk to verify I was looking at the right glasses for the special the woman asked me again if I was the person they were calling I again told her no. She then said it was me but the first name was nowhere close to mine. Next we went back into the initial exam room and she was checking me in and my information was linked to someone who lived out of state. When I expressed my concern she got up and got someone else to come in. this next person came in and was very condescending and reaching across the girls back to use her mouse. I think started hippa and fraud then she got in my opinion got defensive and said no we don't share information. With that being said I asked how my information that I put in the computer myself was linked to this other person? She said it was the company who inputs the information in for them. I told her it was fraudulent and against hippa she told me it was not. The next person came in thinking maybe this was the eye doctor and she told the original girl helping me and told her just to do a paper chart. I was not comfortable with this solution since the information associated with my last name and date of birth were not mine. I ended up leaving and express how the second girl was speaking to me and the original worker very condescending. this place is a total joke. I will be telling everyone I know not to shop at this place.

I recently upgraded my glasses with ZEISS DuraVision Gold lenses, and I'm honestly really happy…read morewith them so far. First thing I noticed is how cool they look. The subtle golden reflection is actually really pretty in certain lighting, and it gives the glasses a more premium feel without looking flashy or weird. In terms of performance, the glare reduction is a big improvement over my old lenses. Night driving feels more comfortable, and my eyes don't get as tired after working on my laptop all day. I've also noticed they stay cleaner longer--fingerprints and dust don't seem to stick as much, and when they do, it's super easy to wipe them off. Overall, I'd recommend DuraVision Gold to anyone who wants both good performance and a bit of style in their lenses.

My glasses were sent to Carl Zeiss for new Base Curve 8 lenses. Zeiss lenses cost more than double…read morewhen compared to other brands. The lenses they installed are less than 8 Base. They bent the mountings and temples to try and conceal this. The expensive frames are now damaged beyond repair. It is not possible to even wear the glasses now, and my vision is distorted from any angle.

This was the first time I have been back to this show in several years. Used to go here in the…read more2000s with my last trip around 2012 or 2013. Like all shows, this one has seen a definite decline. I arrived early, I highly recommend this to beat the crowds. Parking was easy and straightforward. The staff friendlty and helpful. Variety was decent with a mix of some antiques, collectibles and some junk. If you are looking for furniture or other larger items, skip this show. There is far less furniture now than in years past. Very heavy on glass and china. Thin on unique items. Prices variable but dealers seemed flexible.

Now apparently the dog nazi is letting dogs in because the last 3 times I've been there are dogs…read moreall around. ‍ I wish they would make up their minds already. I know if I bring my little 18 lb terrier that will be the Sunday they kick dogs out though. Just make a decision and be open about it. I would pay $2 to get her in. She loves walking around. She doesn't bark, jump on others, go to the bathroom, etc. she just loves watching the people. It's a nice event for small well behaved dogs, so why not let her in?

It was a great experience! Dr. Fox was a joy and made sure I was comfortable during the exam. Chris…read morewas so nice and encouraging when helping me pick out my glasses. He listened as I was very indecisive and gave me some tips and good options. I did the 2 for $95 deal and it was actually $95 nothing more or less. Very appreciative for their service!

I've been going to America's Best since they moved to my area several years ago. I did have to go…read moreto the one on Colerain when the Glenway location didn't have an optometrist once a few years ago. Hands down, I heavily prefer the Glenway location. The people there care about you, so you're more than a number. Today, I picked up lens for frames I already had (originally from America's Best). There was a glitch with the type I had. Chris showed it to me and explained how he was going to take care of it. He and Stacey were working on my glasses and when customers came in, they made sure to attend to them right away, while the other worked continuously on my glasses. That's the service I'm talking about. Service you really don't get any more from any store. I want to personally thank, Chris, Stacey, Cameron and the receptionist (I'm so sorry I didn't get her name) for always treating their customers with courtesy, a smile, professionalism and respect. Actually, all their staff has been that way. I only wish I could name them all. The prices are the best around, coupled with the customer service they provide, will always get my business! Thank you! Angela S.

Ra'Niece Taylor a tech at this location was very aggressive because of a misunderstanding between…read moremyself and Jessica the nice tech that made a mistake in saying that Michelle was not there. I have everything I do recorded as well as Michelle and Ra'Niece because they had on Rayban recorded frames. So there can be no dispute on what transpired. I apologized ahead of the conversation with Ra'Niece before we spoke because I was frustrated because I knew last year I did not pay for the replacement I had in 2025. She did show me a receipt from 2024 when I did pay the 25$ and I told her thanks but I just wanted transparency and honesty that they have never shown me that the 35$ protection plan I purchased came with a 25$ fee to replace lenses. Once Ra'Niece finally confirmed that to me it was fine until I said that she doesn't have to be so hostile. I don't know if it's because she is going through something in her life but you should not attack a customer with a hostile demeanor especially if I said it's fine and there is no need for hostility when I have calmed down. She should always remain professional. All she had to do is apologize and I wouldn't have to write this review. It was difficult to get the spelling of her name. The main reason she was getting mad was because they said that Michelle wasn't there but she was but on break. That's fine. Just say that. Don't lie about her not being there. Jessica as sweet as she is apologized and I felt safe working with her instead of Ra'Niece. I shouldn't have to feel like I'm about to be punched by a Lenscrafter employee because her mental state isn't well at the moment. Then to make things worse she was aggressive with another customer who walked in and then as I was speaking to Jessica, Ra'Niece tells across the room where she is helping an elderly man with his glasses, "Stop saying my name!" Yeah that was a lot. It's all recorded so I'm not concerned about the management possibly trying to cover their tracks. People protect yourselves when visiting this location. Record at all times because they can try to manipulate the situation. Especially being a black woman. We are always "angry". Just be cautious is all. Hopefully this helps. I don't count on an apology from Michelle either. Now I have to make sure I can safely retrieve my glasses without Ra'Niece Taylor trying to attack me or damage my lenses I paid for. Sucks that I can't come into this establishment comfortably anymore. All would be well if Amanda was in. She is a vibe. Bailey too. Michelle is a hit and miss. When she was sick I understood why she was the way she was but now she should be thankful that the Lord got her through and still does everyday. We should be nice to each other. I'm someone that you can talk to easy that's why I know stuff about some of these women. Ra'Niece only met me once last year and I did not expect that aggression from her. I pray she figures it out and does better. Please don't damage my lenses.

I don't know why everyone has given such low rating to this location. Today was my first time at…read morethis location for both an eye exam and for buying glasses. Everyone was very personable and kind! I'll definitely be returning!