I do not recommend Dr. Gabriella Carlos as a chiropractor. Her office billed my insurance $440 for services that NEVER HAPPENED. Shady, messy, and disrespectful is the only way I would describe their practices and behavior towards me. Here is what happened.... I used to see a chiropractor regularly when I lived in SF. I needed one here in SoCal and happened to meet Dr. Carlos one day when I was walking past her office. She was super friendly, charismatic, and convinced me to book an appointment that week, which would include a free back massage from their massage therapist before the appointment. I asked the office what the cost of an initial appointment is ($150) and agreed to book an initial appointment for the $150. They said they could go through my insurance and see how much of the treatment they could cover, and I said no problem. At the time of my appointment, they told me that the massage therapist is "not available" and that I could "book the complimentary massage for the second appointment." This sort of upset me, but I was okay with it. RED FLAG #1 -- don't promise something when making the appointment and then tell me it's not available. When I started filling out the forms, I came across an arbitration agreement that I declined to sign. I have had physicians in the past have no problem with my declining and would treat me anyways. Dr. Carlos immediately came to me and explained that if I don't sign the form, there is no way she would treat me. She promised that nothing had happened in her "12 years of experience......etc. etc."...So I ended up signing it because I said hey, I'll give her a try. RED FLAG #2...I recommend that if a doctor asks you to sign one of these, really think about it. There are plenty of ones who will see you without signing one. My initial appointment was what you would expect an initial appointment with a Chiro to be...not much, and mostly talking. There were no adjustments or physiotherapy because most chiropractors are unable to do all that until they see x-rays...understandable. She asked about my medical history, how I sleep, talked about my posture, had me push down on her arms with mine, and then push against her arms with my legs to see how strong my body is, etc. We then looked at some of the services shown on her Instagram page, talked about my career, and discussed what I was hoping to accomplish with my posture. The appointment was a thorough consultation and in the last 5 minutes, and I mean LITERALLY 5 minutes IF NOT LESS, she did this guasha treatment on my back to "give some small treatment since there was no time for the massage that day." I assumed this was in exchange for the massage like she said it would be. 5 months later, I was online viewing my insurance claims online and was SHOCKED to see my insurance had been billed $440 for over 6 services from her office. I emailed the office to see if they can pull up my records to fix the apparent mistake. The office manager emailed me saying they had reviewed the charges and that I was billed for "Initial Exam, Spinal Adjustments and the physiotherapy performed. There were 7 procedure codes submitted totaling $440." I told them that there was no adjustment or physiotherapy because I had not completed any X-rays, and they responded with "Our records show Dr. Carlos did do a treatment on that day. You have not have received an actual adjustment but she may have done joint mobilization, stretching and massage as well as gua-sha." By now, in the thread of emails, I have REPEATEDLY asked them to give me a breakdown of what an initial appointment looks like and the kept dodging the question. The doctor tried calling me, but I said I wanted to talk through email so that I could give this to my insurance company. Dr. Carlos now took over the email thread and responded in a highly unprofessional manner. She said I was making threats and harassing her office. NOPE ... giving them the option to contact my insurance and fix the mistake of over billing my insurance, or else I would... is NOT A THREAT. I was reminded again with her justification of "IN THE LAST 12 YEARS... BLAH BLAH... no one has ever brought up issues like these" and then she went as far as saying I am no longer welcome to her office. I mean that was the most hilarious part of this all..... I clearly did not go back after the first visit so it was funny to see her try and salvage her ego instead of being professional and hearing out my concerns, or working to fix this. Dr. Carlos admitted that no adjustments were done but still went ahead and told me that they did indeed bill my insurance for spinal adjustments, and other services "Spinal Adjustment aka Joint Mobilization 98941 & 98943". She tried saying I do not understand my explanation of benefits. The reality is that her office billed my insurance for services that NEVER happened. I am very disappointed in both Dr. Gabriela Carlos and her staff. read more

I had been going to Dr. Carlos for almost a year. At first, I really enjoyed my visits. After seeing her for a few months, I was told my insurance changed and I owed a sum of money due to my co-pay not covering her services. I called my insurance (blue cross PPO, great coverage) and they assured me over and over again that my co-pay never changed. Once I paid the amount they required, I decided to stop going for a few months because I was so turned off. It was clear they were taking advantage of my coverage and making up excuses to charge me more. Then, a few months later, they emailed and said "oh you're right, your co pay shouldn't have changed you can come back and pay what you used to pay." Okay, strange, but I decided to come back anyways... one thing Dr. C prides herself on is her "hands on approach" but what you'll soon realize is that she has staff that do the physiotherapy modalities for her. She just comes in to do the adjustment. Remind me again why I'm paying for services not being rendered by the actual doctor? Recently, Dr. C contacted me saying my coverage changed and she could no longer provide services that are included in my ALL INCLUSIVE insurance coverage. I spoke to my insurance numerous times (again) and they said they didn't know what she was talking about because I'm fully covered for adjustment + physiotherapy services. This doctor only cares about $$$$ and will do anything to scam you into paying for something you most likely already have included in your coverage. Really sad because I thought she actually cared about patients. This doctor only cares about her pocket book and not the well being of her patients. I also find it really strange in the year I went there, she had at least 8 different receptionists. Not a good look. No wonder you can't get your insurance figured out. Will never go to this chiropractor ever again. read more

So I've left a review once before for Dr. Carlo years ago, but today I feel obligated to write another. I have been seeing Dr. Carlos for 8 years now, sometimes more often than others, before, during and after two pregnancies, and I can't say enough great things about her. Today I was battling some other physical issues, in addition getting my back aligned, she truly listen to you and treats the whole body. Head to toe, inside and out. She understands how everything is related, physically and also how we store stagnant energy in the body and how certain injuries will affect other areas of your body. She is so knowledgeable and the strongest woman I know. If you ever are considering seeing a chiropractor, look no further. She's the best of the best. read more

Dr. Carlos changed my life. I was free from pain in weeks. I was also taught a few exercises to keep me in good condition in the future. We endured a 6 month program that was twice a week, then once a week, then every other. I was a bartender for 20 years, working on my feet with anywhere from mild discomfort, to absolute pain. Dr. Carlos, as a patron, noticed that I favored my right leg. We made an appointment. She quickly found the problem, and adjusted accordingly. I would highly recommend Dr. Carlos for anyone. She is incredible at what she does, and is also an amazing person, as well. Find out how you can improve your life immediately. Do yourself a favor, and make an appointment soon. read more

I will start by saying that she is definitely good at what she is doing. I usually left the office feeling physically well - but that is about it. First time I went in after getting my MRI, Dr. Carlos told me that I may need surgery on my shoulder (I have a minor AC sprain) or getting a steroid shot but might be saved if I kept coming in and completely stopped exercising. I left the office in terror being afraid of a surgery and was so anxious to even lift my arm up. She barely spends 5-8 minutes with you in the room and you can tell she is rushing to get out. She reminds you EACH time how busy she is - and how many clients she has after you. I asked her a bunch of questions about my injury and asked her recommendation on what I can do at home to help: her answer was to be patient and keep coming in more often to see results or I might be looking to get a surgery. I have a personal training background and every time I left the office I felt ... dumb by her responses and being brushed off each time. I tried telling her how I felt but honestly - she does not care because she is SUPER busy. Dr. Carlos - regardless of how great your services are, providing a great customer service makes what a Chiropractor exceptional. Please spend some quality time really reviewing your practices. read more

Dr. Carlos changed my life for the better--physically, mentally, and spiritually. I had been living with pain for decades, and within weeks of beginning treatment, finally saw the light at the end of the tunnel. By staying committed to the Carlos Method for nearly the last four years, I have been able to live a pain-free life; something I thought would never be possible. A visit to Carlos Chiropractic includes a combination of personalized physiotherapy, massage, stretching, and adjustment--and Dr. Carlos is strong! I leave feeling euphoric and recharged every time. Dr. Carlos has even taught me an individualized, at-home yoga routine to supplement treatment and build muscle strength. The office is clean and appointments always on time. And don't sleep on the massage therapists; Dr. Carlos only brings on the best! read more

Best chiropractor I've been to! Dr. Carlos and Massage therapist Yoshie are amazing! They are attentive, professional and really care about your experience. I saw both of them the first time in June during my third trimester because I needed help with positioning my baby head down. A few days after the adjustment with Dr. Carlos and massage by Yoshie (on an amazing pregnancy pillow where you can lay face down) my baby was confirmed head down! My mom is in town visiting from Virginia and I booked her a massage with Yoshie and she said it was the best massage she ever had! I will continue to keep going. Even during the pandemic, they make sure there's only one person in at a time and it's so clean inside! Can't wait to go back! Thank you guys! read more

Go elsewhere.... Dr Carlos provides good adjustments and chiropractic care, but at the end of the day she is running a one woman show and it's not worth the hassle. I had a back and forth issue with her about my insurance claims about a year ago, and one day she decided not to accept my insurance anymore (which, by the way, is illegal if you're contracted with the insurance company). After many hours on the phone with my insurance company, as well as several nasty emails from Dr Carlos herself, the issue was finally resolved, and it turns out the original problem was that she wrote my date of birth incorrectly on the insurance claims. Her attitude and tone was very threatening during this entire process, and I would have caved in and paid her in full had I not had the support of legal counsel. There are many great chiropractors in the area - please pick one that has its own billing manager!! read more

My wife and I have been going to Dr. Carlos for a few years now and we both liker her. My wife was in a car accident last year and was unable to make it into the office and she was good enough to go out of her way to make a house call. She is thorough and actually cares about your overall health. She will work with you and help you get healthy and strong. I have refereed several friends to her that all have had good experiences. read more

There is just no doubt that this Super-Woman Dr Carlos is working w the Angels & downright lives out her mission & path as a Healer to others. She came to me like a Guardian Angel when my pain was driving me into sheer derangement - coupled w severe stored emotional trauma in my body & I just didn't know where to turn to anymore. She has a beautiful warm nature, she is genuinely caring & gives intentional care & time to one's treatment. Everything about her is Warm & loaded w positive energy - as is her superbly emasculate space & she really means it! This is NOT a chop-shop like most Chiro Offices are - that crack you mindlessly & want you in & out so as to make a ton of money. This Dr Lady is a God-sent & a Light-worker & WILL ABSOLUTELY TAKE CARE OF YOU! This is can wholeheartedly promise you! read more

Greatest chiropractor of all times!!! She saved my hips, my back and took care of many other muscular issues I've had for several years. BE AWARE she is very strong!!! read more

Dr. Carlos was my very first chiropractor. I've been terrified of going to any since I've heard horror stories ranging from it's a scam to having a pain made worse. She is very professional and yet personal and has a passion for healing which is what all doctors should have but sadly do not. What makes her stand out is also her willingness to educate her patients on their bodies and the messages their bodies are sending them. I felt safe and cared for and am looking forward to continuing my treatments with her. I will also send all my friends and family here because doctors like her need to flourish, not that she isn't but you know what i mean. I've lived in pain for most of my life. I'm so excited that now that I've made a decision to fix all that is wrong, Dr. Carlos will be a positive factor in my wellness. Don't hesitate, go in and fix your pain! read more

I have had two chiropractic visits so far with Dr. Carlos for my chronic back pain that I have been experiencing for years. After seeing a couple different chiropractors around LA, I have finally found the right Doctor. Just after two visits, my back pain is already going away and I'm able to walk and stand more than I could before. She is amazing! I also had a massage by Queen, the massage therapist and she is also very good! It certainly helps to get a massage first followed by a chiro service after! The office is great as well! Nice, clean and friendly! read more

Dr. Carlos really cares about her patients. I was in excruciating pain and she checked on me regularly. I even went out of her way to come see me at my home because I couldn't move. I really appreciate her hard work and care for her clients. Highly recommend! read more

Carlos Chiropractic is the place to go if you want your life and your back back! I just finished two sessions with Dr. Gabriela ( Gabby) and I couldn't be more happier, I suffer from a chronic back pain and a pulled mussels on my lower back at least one in few months which is a life nightmare, I visited so many places, went to orthopedic specialists , did yoga, you name it, I found Gabby's chiropractic clinic and went for few sessions to start work on my back, and I can't wait for my next sessions to come. The place is so welcoming, clean, organized and designed with fresh and bright sense of style, rooms are very clean and well designed, soft music is playing and good smell is all around. Front desk and staff are very customer oriented and ready to help you get better from start. There's planty of parking on streets or at the back. Dr. Gabriela is extremely professional and she knows exactly how and where to begin with my back treatment, she asked many questions about my health history and asked to see x-ray/ MRI to get a better look before she puts her hand down on my back, and when she puts them on my back you definitely feel it. I'm so happy to found her clinic and will recommend it everyone I know. read more

Gabriela Carlos is my saving grace. Or more specifically, my back's saving grace! I get really monstrous spasms from time to time and Dr. Carlos keeps me adjusted and walking. Being a dancer means my body takes a beating and I don't know what I would do without these frequent adjustments from this magic worker! read more

I have been a patient of Dr. Gabriela Carlos for over 10 years. I have tried to see other chiropractors because of changes to my insurance, but I still go back to her even if I now pay for it myself. She's warm, friendly and definitely has the healing touch. My whole family goes to see her and highly recommend her if you need a really good chiropractor in Los Angeles. read more

It's interesting that I had the same experience as another reviewer. I am a person who was claustrophobic in the tiny elevator that leads to the office. I wanted to take the stairs instead and this doctor took offense to that. Bad experience all around. read more

I have been going to Dr. Carlos for years. She is the utmost professional and puts her patients first and foremost. I always walk away feeling so much better after my adjustment. I would feel comfortable referring her to anyone. Her office is super clean and a welcoming place to be. read more

I have been going to Dr. Carlos' practice for years now, and I must say Dr. Carlos, and also Chris with his acupuncture, are my saviors. I've had chronic neck pain most my life. I've tried many different doctors, gimmicks, and even other chiropractors, but nothing has worked for me except Dr. Carlos. About the practice: clean, professional, with a personal touch, and I always walk away feeling taller and wiser. I strongly recommend this establishment. If you want to feel better, and if you want to learn about your body from doctors who really care, then this is the place for you. read more

Dr Carlos was my very first visit to a Chiropractor. I do not like to go to any Dr. The first visit was pleasant and comprehensive. I have now been a patient for monthly reviews and adjustments for about 8 months. I feel healthy, have less headaches and cant remember the last time I had a backache. Dr. Carlos is warm and gentle and is concerned with my health and keeping me healthy. I had a fall and she gave me very good ultra-sound therapy that helped the healing. I should have seen a Chiropractor before and am sorry I waited so long. read more

Dr. Carlos is such a great chiropractor. Very caring about her patients and always explains and educates you about your body and treatments as shes working on you. She takes my insurance which has made it really easy and convenient for me to get adjustments as needed. I've recommended several people to her and they all speak highly of Dr. Carlos. If youre planning to Visit her shes located through the double glass doors in between the Auto place and Karate studio (across from Mcdonalds). The office is a little hard to find at first so make sure you give yourself enough time to find it. read more

I recently had a visit with Dr Carlos. She was very thorough with her examination and explanation of my condition and need for xrays. Her office is beautiful and has ample parking. Her assistant was helpful with advicing me how they will work with my insurance and what my cost would be. Im happy to have been referred to her and highly recommend her. read more

I just started working out a few days ago and I notices a sharp pain around my hip area. Made an appointment with Dr. Carlos to see me. She asked me serval questions about the pain, adjusted me and made a few after care recommendations. The best part is that I'm feeling better and I can continue with my workouts. I love my Chiropractor, she knows what she's doing and loves what she does. Thank you Dr. Carlos!!!! read more

There are no finer Chiropractors out there. Dr. Carlos is beyond precise with her adjustments and the consummate "healer" with her healing massage and treatments. I have full confidence that I'm in experienced and talented hands. While some chiropractors have to reattempt and reattempt, Dr. Carlos always comes through with outstanding results on her first attempt. The office is clean, luxurious, and her staff are intelligent and kind. You may walk in grumpy in pain but I guarantee you'll leave with a smile of relief. read more

Dr. Carlos is always very friendly and interactive. She teaches you exercises to help you maintain the adjustments. I feel safe in her hands. read more

I guess I pinched my sciatic nerve ...I was so nervous to go anywhere until my neighbor told me about Dr. Carlos. I called maybe 10 minutes before I walked in and it was pricey but too convenient and such an informative, comfortable first visit to be mad about it. She explained everything to me and did work on my lower back, it was awesome. I can go back to work now and she gave me stretches to do while standing if I'm in pain which is perfect because I'm over taking ibuprofen. Try her, you'll love it. Also she has awesome payment plans!! Seeing her again next week. read more

I injured my back about a week ago - I reluctantly set about finding a chiropractor and I am so impressed with Gabriela's professionalism that I am moved to join Yelp and write a review. She really is as good a chiropractor as anyone could find. She analyzed my back problem carefully, explained what was required clearly and charged me fairly for a lot of services including massage and the adjustments. I felt much much better very quickly. If your back is all messed up - she's the woman to see. She told me she was moving offices soon so look her up if you need her. read more

Dr. Carlos is amazing!! She has significantly improved the quality of my life. Her approach is like no other I've experienced. She is highly qualified and I cannot stress enough of what a wonder chiropractor and wonderful human being she is. read more

This woman is insane and COMPLETE FRAUD! I have still been disputing her in regards to the faulty work she completed on me and taken advantage of me. If I can remind you, she advises you can use any attorney you want, however when I chose one other than hers, she was extremely difficult and rude. Now that I have been disputing this case and she has sent me to collections - the COLLECTIONS COMPANY sent me an itemized bill from her facility. There is an Initial Consultation charge and a bunch of other line items that have been MARKED THROUGH, CROSSED OUT and however the charges are all being added up. If this is not COMPLETE FRAUD, then I do not know what is. Being charged for line items that are crossed out, and the patient does not have an idea of what is being charged is ridiculous. STAY AWAY FROM THIS WOMAN. read more

I've been a patient of Dr. G's now for over 2 years. Even though I'm no longer conveniently within walking distance, she is by far the best chiro I've seen. Very attentive and takes the time to educate you about what's going on. Kris is also a great acupuncturist so I always make sure to see both when I go. Thor is a stand-up guy and has great hair. read more

I had an appointment to see her for a problem in my lumbar spine that causes low back pain while I'm sitting. I saw Dr Carlos immediately. Her warm personality made me feel at easy and she was highly knowledgeable with her anatomy and gave me an easy-to-follow adjustment plan. I'm really happy with her and will gladly recommend my friends to see her, as well! Thanks to the nice front desk staff! read more

I have been to the Carlos Chiropractic center many times and always find it to be a fulfilling and worth while experience. Dr Carlos seems to approach her patients with a professional and caring attitude. I strongly recommend her services and will continue going myself when needed. read more

Dr. Carlos is amazing! I've been a patient for a year now, and my fiancé has been seeing her for longer. We are so happy we found her. My fiancé was in a bad car accident and has seen many chiropractors throughout her life, so she knows the differences in quality treatment. Through treatment from Dr. Carlos and the on site Acupuncturist Kristopher Goldsmith her quality of life and mine are better. We thank them both for their skill and care. I highly recommend their services. read more

I bought a Groupon for 6 sessions of acupuncture treatment and I couldn't be happier that I tried someone new! Kris is amazing and beyond great!! He's super warm, friendly, has EXCELLENT bed side manner and always made me feel so comfortable and at ease. I've been to at least 5 other acupuncturists in the last 3 yrs and he's truly special! I realize most people don't like needles and are scared of trying something different and especially trying someone new, however, I promise you won't be scared, stressed or anxious at all if you simply give Kris a chance. You won't be disappointed and you'll probably leave feeling much better after your first treatment! read more

Dr. Carlos is amazing. Been going to her for almost 4 years now. I was a yoga instructor and used to dance as well and have some hip issues. She works with your body, is knowledgeable and explains everything she's doing. And she's a;ways on time! Now that I'm pregnant she's really helping me with keeping my alignments longer. Especially since my lil one has moved my ribs out of place a couple times;). It was very nice not to have a find someone else for prenatal chiro. She's also just a really kind egg. read more

My knee had been so painful for longer than 5 years and since going to Dr. Carlos I'm pain free. I can walk again and it's great!!

I love,love,love Dr. Carlos and her staff. My experience has been amazing and I trust her completely. A few years ago I suffered terrible migraines and my doctor just prescribed pain meds, I feared I would always be plagued by migraines & medication. I got married and a year later we were ready for children; how could I get pregnant while on this heavy medication and 2-3 migraines a month? I decided to see a chiropractor to try a different route, after a few days of research I found Dr. C; at my first visit she put me completely at ease and believed she could help me. After diagnosing my condition and revamping my diet/exerecise regimen, and an intense 8 weeks of therapy I had no migraines at all! I have never had any more, and I hardly ever take any Tylenol for that matter. Two months after my therapy I found thatvi was pregnant too! I saw Dr. C through my entire pregnancy and I felt great. Best decision I ever made, seriously. I have also tried Kristopher for accupunture to help with anxiety(hormonal after the baby) and he is equally amazing. Again, without medication, I found this person had a great holistic way to solve my problem. I HIGHLY recommend Dr. Carlos and her talented staff, they really changed my life for the better. read more