I was searching for an appointment the week before the fall semester, which is naturally busy…read more Denied by many places, Kaitlyn was happy to come in early to do an appointment with me. Many salons wouldn't offer that, so I really appreciated the customer service. The decor inside is immaculate. As you'll see in the photos others have posted, it has an earthy yet luxurious feel to it. Down to earth but classy. Very bright and airy. A nice place to be. My stylist Kaitlyn (again, can't thank her enough for coming in early just for me) was very good about walking me through the steps of the process because I was doing a big change (cut off 12"+ and balayage; I've never even colored my hair before), making sure I was comfortable along the way. It definitely made me feel more at ease and trust in her abilities. She was very knowledgeable about the whole process of coloring from a chemical perspective. Which, as a chemistry major, I found pretty neat. Maybe others wouldn't care in the way I do about the chemistry, but it is relieving to know that your stylist really understands what she's doing to your hair. The products they use are very hair healthy and eco-friendly, which I find important. Louis offered me tea, too, which I've personally never experienced in a salon. Those little things help to make you more comfortable and at home, so I appreciated it greatly. As for how my hair turned out... I loved it! It couldn't have come out any better. It was exactly how I was hoping it would turn out. Masterful. It's been about 6 months since I got the cut and it's grown out nicely, which is exactly what I was hoping for! Before my hair was down to my hips with a lot of broken strands. I'm glad I got it chopped off because now it's healthy and turns out to be simple enough to style. Because now that I look back, I had so much hair that it just kinda sat there. I'm glad I got over the fear of cutting it, and that Kaitlyn was the one to do it! Just be aware that a process like mine cost about $200. Definitely not cheap, but these services also require a great deal of skill. Don't expect to be getting results this good for $20. I don't do a lot with my hair (I rarely ever use heat on it) so my hair is healthy enough to where I don't need cuts that often. But I think the next cut I need, I will come back.

This is my first time actually getting the haircut that I want!! I had a thick long hair and I…read morewanted to go back to a short haircut. I dreaded going to hair salons in the US because I have Asian type of hair (thick, heavy strands), and almost all salons I went to have been disappointing me with the results because they're not used to handle this type of hair. I went anyway because I was too desperate! I called in the morning and they told me to come in an hour later. Kristen was my stylist and she was super nice! She greeted me and offered some drinks. She really tried to cater to my needs and she even confirmed at the end if I want to adjust the length and the model (which I did and she was soooo accommodating!). The wash and blow at the end was really nice too! The place itself was really cozy and well decorated. It looks like high-end salon as soon as I walk in. But, here's the highlight, IT IS SO AFFORDABLE! I've had haircuts with the same price and they usually do just the bare minimum. I literally told her I can't believe I only have to pay that much! Would definitely come back for my routine haircut with Kristen!

Amanda did a wonderful job of fixing my last haircut, which was very uneven and poorly cut. She…read moretook her time to blend my thick, wavy hair and even up all of the layers and edges. The highlights also look amazing. I appreciated the extra time she took to blow out my hair to make sure it lay properly and was cut well. I will definitely be going back.

Today was my second time here and once again I absolutely recommend this place! Emily does such an…read moreamazing job and she's incredibly friendly and welcoming. I just went in for a cut today and this was the first time where I walked away feeling like a star (just from a cut!). I feel so refreshed and so much better about myself. She's a rockstar and is my forever go-to.

McKenzie is fabulous, very creative, and professional. Flexible hours for busy people, beautiful…read moreenvironment.

I cannot say enough about McKenzie and McKenzie Elizabeth Salon! McKenzie is so talented and…read morecreative; she listened carefully to my hair and color goals, suggested an approach and assured me that we would work together if any adjustments were necessary. I am in LOVE with my color and my cut! I had been with another salon for many years, so this change was a little scary for me but I could not be happier! Also, for busy people like me, she accommodates MY schedule! she is open flexible hours and is willing to work with you, she responds immediately to calls or texts. Love McKenzie!

These ladies got us in at the last minute for waxing and a haircut before a wedding. My daughter…read morewent in with braids that were almost like dreadlocks, and walked out with an incredible skater cut by Lana! She had been thinking of chopping her hair off for a long time and it was a big risk to come into this unknown salon for a last minute appointment to do the deed, but the stars lined up. I was so impressed with Lana's attention to detail, and how thoughtfully she styled my daughter's fine hair in a way that would still reflect the punky look that she wanted but would also work naturally for her hair type. Lana also carefully considered how it would grow in over time. My daughter walked out looking like a magazine model, and could not be happier. Brooke did my eyebrows and lip wax. It was very relaxing, and she paid super attention to detail. I am very happy with the result.

Eh mediocre at best. Juggling several customers at once. Has a shampoo girl who doesn't really…read morewash your hair at the scalp but gently rubs it on the very top of your hair. Did a quick dry cut on me...did not blow out my hair to see the results of the cut just applied product & quickly took of my cape and ran to next client. Pushes product sales right when you walk in with a cute percent off game. Didn't feel like a valued client at all...disappointed. Shouldn't have even tipped because she spent 10 mins with me tops.

Quite honestly the greatest experience one could receive. I…read moresee jillain and have been for about three years now. I even take my kids to the salon to get the full experience! The prices are extremely fair, the atmosphere is relaxing, the people are so kind, and they are so friendly! Best hair salon ever!

I've been going to Jillain for years now and have loved my hair each and every time When I moved…read moreback to Syracuse about 5 years ago, I hopped around hair salons, always feeling disappointed. When I went to Jillain, I was hooked- she was the first one to give me what I want with my hair, always made me feel comfortable (I actually look forward to going to get my hair done!) and has become a true friend! She has helped me grow my hair out, while maintaining its healthy shine So grateful for Jillain...and JLuxe

Beautiful atmosphere, all the hair dressers are very accommodating and and very sociable. The salon…read moreis always clean and well maintained. I wear oxygen however, I've always been treated with care and respect.

Such a cute salon. Kasey is a knowledgeable artist. Her care for her work go unmatched. The tone of…read moremy hair came out unexpected after the first visit and she got me back in immediately and made it right. She's so fun to talk to and is a great business owner!

Lawkong is amazing! He takes time to understand your hair and is extremely detail oriented. I drive…read more2 hours to get a cut and it's worth it.

Had my first appointment yesterday with Fynn! My only tiny complaint was the late start but mostly…read morebc I worked all day and was tired. Otherwise, it was an awesome experience. I felt very heard with my concerns and wishes. I felt very good questions were asked as well. The attention to detail and craftsmanship was amazing! I was pleasantly surprised only bc I have been looking for awhile for that person!! Happy to say that I made a return appointment!!

I felt cared for. For the first time I have my eyebrows the way they should be. I am balding and…read moreshe made my hair looks fabulous

Great coloring and highlights. Cuts done as requested. Good with children's cuts and can add…read moreglitter and braid. A bit pricey. Appointments book up.