I utilized Carl's Heating and Air for my annual HVAC check, Carl was timely and friendly as always. He made some great recommendations and let me know my system was fully ready for the Texas summer. I've never felt like he was upselling me or trying to do additional unneeded work, always very professional and looking to help. I'll continue to use and recommend this locally owned business for all HVAC services! read more

Carl was the best! He responded within a few minutes and even came over on a Sunday night; within the hour he was already working on our heater. He fixed it rather quickly and efficiently. And when he was done he even took the time to help explain how and why our heater was doing certain things. Then he also gave us some tips on how to keep things working properly and maintenance. Would definitely recommend Carl and will be calling him again if we have any issues. read more

Carl delivers results. I called Carl because my AC wasn't cooling my house properly. It would only reach down to 77 degrees. First call with Carl his question was "Are you down hard?". It's easy to tell apart a technician and a salesperson during conversations. I could tell this person was more concerned on technical details than making the next cash. When they arrived they immediately went to work, gathered data, and took actions. He told me that in a short while I would notice some difference in our house. And it sure did cooled the house to levels we hadn't felt before. One of the things that I appreciated the most was when he said he was on the conservative side when troubleshooting things. Although there were some things he mentioned that could need replacements like some valve, he instead waited and analyzed the data he was getting from his gadgets. We didn't end up replacing the valve and it would have set me back more than $750. Money saved there! Being a technician myself in a different field, I truly enjoyed our interactions and most importantly the result he brought. read more

Same day service very responsive. We have a carrier ac unit and they are always abel to get it fixed.

Long story short my wife and I were in a pickle, a dilly of a pickle. Carl, Callie, and Justin were our literal heroes. They came to our rescue quickly, professionally, and at a reasonable price. As I lay comfortably in my cool home, I only have them to thank. With all graciousness and sincerity, if you need air conditioning help (which you do, because otherwise why would you be reading their yelp reviews?), your search is over. Call Carl + Team--they'll take care of you. read more

Wonderful father and daughter team that cares. They come quickly and are extremely personable. They also do not try to upcharge or overcharge for things. They take the time to explain things as well. I trust them completely. It is so hard to find wonderful service people that you can trust. They have it in spades. I cannot say enough good things about them. They have helped me a lot over the years. read more

Our heater stopped working right when we needed it the most so I messaged Carl and received a prompt response with a very reasonable estimate and appointment for the same day. Carl came and not only helped diagnose and fix the problem, he taught me everything I needed to know about our system and how to recognize issues in the future. As a first time home owner, this information is so appreciated and crucial to maintaining our home. It was such a pleasure to have him, as he felt very much like a family member. I can't think of anyone else I'd trust for my ac/heating problems in the future. I highly highly recommend Carl and his team!! read more

Our aircondition quit working and Mr. Carl was quick to respond . He was busy on that day but yet he managed to come over in my house when I told him our aircondition quit yesterday and last night we had 3 fans running but still didn't get enough sleep. Mr. Carl calls it " emergency" I would recommend him with my neighbors and friends. It is always nice to know someone care about your situation read more

Called early in the morning about an ac that no longer was blowing cold. They were able to work me in between appointments. I really appreciate how thorough they went over everything and how they didn't just try to sell me a new system. Carl was able to repair the system which gave me a little more time before having to buy a new one. read more

Carl is fantastic and so is his daughter. They'll shoot you straight and even shared some great real estate investment tips. They do a good job and prices are reasonable. Tenants feel comfortable having him in their home, which is just one of those things you can't put a price on. Big fan. read more

I wish I could give Carl more than 5 stars! Our AC went out on July 4th of last year and it was miserable because Austin in July is no joke. My husband called Carl first thing the morning of the 5th and Carl came over a few hours later. Not only did Carl fix our AC but he educated my husband on different things to look at/try as well as completely re-did the line that runs from our AC as much to our disappoint what the builder had put in at the house was ineffective and not doing the job it was supposed to do. Fast forward a year and our AC started acting funny again and thanks to the extra time that Carl spent with my husband educating him, my husband was able to figure out the issue and resolve it on his own. Someone who not only fixes the problem but takes the time to help you learn something so that you can hopefully help yourself in the future is an all-star in my book! read more

Carl provided great communication throughout the whole processes. They were able to get us up and running very quickly. Excellent customer service, and high level of work at a fair price. read more

Carl's a real nice guy. He quickly identified the issue we had and was able to fix it. He's really thorough and identified some issues we had but didn't try to pressure us to have him fix it. Real honest work and impressively responsive when you're in a pinch. Thanks Carl! read more

Carl came out same day to fix my AC. He also taught me about my unit, how to fix common issues, and taught me the components in my attic. Carl is very honest and trustworthy. He even tried to get me to call my warranty company to save me money. I'd recommend Carl for any HVAC or home needs. read more

Carl is the best! Our AC stopped working in the middle of the hot hot summer and everyone else was telling us it would take days for them to help us. Carl even went a little outside of his coverage area to quickly get our AC running again. Literally a life saver, and we can't thank and recommend this company enough! read more

North side folks, put this number in your phone. Carl & his daughter Callie are wonderful. My heater stopped working last night, I texted Carl at this number at 8:45 pm, by the time I went to sleep he had confirmed me for the next morning. They troubleshot the heck out of it, discovered it was a corroded common lead. Out the door for $123 plus a bunch of tips to keep things running smoothly. Highly recommend. read more

Excellent Service. Communication with him was great. We have one week old newborn in the house and the ac unit stopped working last night. Baby had difficult time sleeping and I have decided to contact Carl. He responded very quickly and resolve the problem within an hour. Thanks again! Definitely recommend. read more

Carl was quick to reply, showed up in a mask, and with a positive attitude socially distanced as well! Especially in triple digit heat, Carl's business is extremely essential. He answered all of my questions and concerns, while repairing our AC at an incredibly reasonable price and in record time too. I can't say enough good things about our service from Carl. Thanks to the other reviewers as well, I only had to make one call for repair and glad it could not have been more clear to contact Carl! Reaching him by text message is the best option too! Thank you again Carl for saving the weekend for our growing family! read more

Carl did it again. He's always been a "cool" guy when it comes to our a/c-heater needs. He did it again and QUICKLY!! AC went out (after 24 years) late last week. Carl came yesterday just to do his preliminary work. He and his helper stayed late and did a lot. Carl showed up at my door this morning at 7:30...got right to work and was done by midday. Carl did all the work but I get to be the hero with the wife and family. I wholeheartedly recommend Carl to you for a THOROUGH job to get you what you need and not just what he wants you to buy. A class act all the way around! read more

I can't say enough positive things about Carl and his work ethic. Late Sunday, around 6:30pm, we noticed that it was 80deg in my 19-month-old son's room. We then noticed that the AC was no longer blowing in the whole house. Normally so late on a Sunday my wife and I would've just waited till Monday to have someone come out, but we can't let our toddler sleep in a hot house with no AC. My wife and son went to have dinner with her family while I frantically called AC people around town. First person I tried said they were too tired, second people wouldn't return my call. Finally I found Carl and he was here in 15 minutes. ON A SUNDAY. I later found out he came after getting home from a long day of working all across town. He had our AC fixed in less than 30 mins, AND he solved a second problem we had been having for weeks right there too. The cost was minimal for everything, not to mention he was extremely kind and informative. He gave me pointers of what to do the next time the same problem occurred so I could hopefully solve it myself. Carl is officially our HVAC person from now on and I highly recommend you use him as well! read more

Today was our second time to call on Carl's Heating and Air. Both times they were super speedy to respond, diagnose, and repair our system. They have never tried to oversell an issue and instead offer solutions and options. They are also FUN to work with! How many people can you say that about these days for anything needing a repair! They are the only people we will call for any HVAC issues. read more

Carl and his daughter are wonderful. Unfortunately it was one of those weekends were the unexpected happens and out HVAC broke down. A friend recommended Carl's Heating and Air, i made the call and he was home within 15 mins on a Friday night. He inspected the problem and the next day at 1030 am he came with his daughter, who is learning the business, and fixed my AC. Super fast service, great customer service and good fair pricing. If i could give his business more than 5 stars i would. Thank you! read more

I can't even express how grateful I am for Carl. Dashed out here on a holiday weekend because my elderly mother was without A/C. He and his daughter, Callie were just coming off a big job at the airport. I'm sure they were dying to get home, but they squeezed us in and had Mom's place back cooling Ina jiffy. Super nice people. Honest, you could just tell. All Mom needed was an inexpensive part. I like my other A/C people, but will be switching to Carl and Callie. More personal service, and look at those reviews! This many people can't be wrong. Thanks a bunch, Carl! read more

Thanks Carl, long overdue for a review. I had some issues with a previous condenser fan and although I could probably change it out myself but so many various fan motor types I thought best to call Carl with his expertise knowledge. Great guy glad we found him! Thanks Carl! read more

When my AC went out I called a large company to fix the issue. They told me it was impossible to fix the issue and I would need to replace the whole AC system. I immediately questioned this as the technician only looked at the unit for five minutes before coming to this conclusion. I decided to seek a second opinion and was lucky enough to find Carl on yelp. I sent Carl a text and he responded within ten minutes. He took the time to diagnose the issue over the phone and was out the very next morning fixing my AC. Carl was willing to educate me on every step of the process and even taught me some basic steps for maintaining the AC unit. Carl was able to fix the problem and get the unit up and running. Carl charged a fair price for the repairs. This in turn saved me thousands over replacing the unit. Thank you Carl for being a good person and caring about your customers! read more

I called Carl's on Thursday afternoon and they were able to show up the next day. They did a great job and were very professional. I will be relying on them for any future AC and heating needs for my house and would recommend them to anyone that asks. read more

Called them because they were located close to where we live. And turned out to be a great decision. Carl and his daughter Callie were able to show up the day after I called them. They carefully looked at what the problem was and how to fix it. In addition to that they gave me some pointers on maintenance of the AC nit. Definitely will be calling them again when needed. Great people. read more

Carl and Callie are super awesome! They have helped me over the past several years with different things. I highly recommend them!!!

I really can't say what a solid guy Carl is. He came over on a hot Sunday afternoon and had the necessary replacement fan motor in his truck. He helped me to understand what work needed to be done and why and did a clean installation. He also gave great advice on cleaning and maintaining my HVAC system. Very trustworthy guy. Couldn't recommend more highly! read more

I had an AC problem and called a few different companies to get help. It worked out that Carl's was available the soonest. Carl was here a few hours later and fixed my problem quickly and at a very reasonable rate. I'm so happy that he was available! He is the best service person I've dealt with in years. Carl is friendly, honest and very thorough. He even cleaned up after the plumber I had hired a few months ago! I would 100% recommend him to anyone needing any HVAC repairs. read more

Amazing team of 2! Carl is very professional, with a good sense of humor and gets the job done efficiently!

10/10 would highly recommend, Carl is incredible, and not just with HVAC, he is super down to earth, educational, professional, clean with attention to details. But if you yourself are not then this review won't resonate you. Went above and beyond, super honored to have hired/met him. read more

Carl was phenomenal!!! Our AC went out in the middle of the day and I couldn't for the life of me figure out why, this unit is only 3 years old. I called Carl whom answered very quickly and he instantly started asking questions and sounded very eager to help. I gave Carl my address and he showed up within minutes. Carl identified the problem and had me back up very quickly. He was extremely kind, professional and one of the best interactions I've had doing business with anyone. I'm a customer for life! read more

This is the second time I have used Carl. A few text messages later I had an eta, and providing him with part numbers he simply stopped at the his distributors and bought all the parts we would need. Took care of the whole problem in about 30 minutes. Super helpful and cheery as always. I can not explain how much an honest, efficient repair guy is like a breath of (cool) fresh air. In the HVAC game, Carl has no equal. read more

This review was written by my mother- who is not cool enough for yelp and owns my childhood home in pville, TX. "Give him the 5 stars on Yelp, Lauren!" - my mom, Sandra P. So here it goes: "Carl showed up on time. Checked the upstairs unit, showed [my high school age brother] were to pour the vinegar or bleach every month. Super technical in explaining everything... I just nodded. Showed me how to spray/wash the outside unit and it was dirty. Didn't know I should be doing this every month especially during the summer months. Also said to turn off ac when the grass was being mowed. Said that whoever did the upstairs unit did a really good job. Super knowledgeable/technical. Cost $98.50 whereas Fox Service company charges $149. Fox Service company guy never told me I should spray down the unit every month. Carl actually showed me how to do it." Huzzah Carl! Thank you for making sure my visits home are to an air conditioned house! read more

Carl, don't ever retire. I trust you and you've never let us down. Thank you for walking us through the repair and answering all my questions during the service call and AC replacement. read more

Jay from Remedy Air & Appliance couldn't make it back out to finish the job due to scheduling so he called Carl. Carl was amazing! He came in with all the necessary parts and equipment. We had to have our fan motor replaced. He dismantled the necessary parts and took them to the porch to install the new motor to limit the mess before bringing the parts back in to reinstall. Highly professional, respectful, and congenial. I will call him if I ever need A/c service again! read more

I've worked with Carl twice this year. Obviously, I would prefer not to require his services, since it means our A/C broke (late summer) and our heat did, too (early winter, but super-cold outside). Carl is a true professional. He did a full replacement of our downstairs A/C unit in July, and it was great work, completed within 24 hours of our call. Today, when I called about the heat (because it was literally freezing outside and 59 degrees in our bedroom), he was here within a couple of hours, found the problem, then returned within a few hours with a part to get it taken care of. He did all of this while suffering from the aftereffects of a torn rotator cuff and wearing a sling on his arm. Later, when the heat stopped working yet again, he came back at 7:45pm or thereabouts to work on it. He was here until after 9pm, and it's working well (there was a really dirty sensor of some sort). Keep in mind - he was still injured with rotator cuff issues! Carl is pleasant, prompt, and reasonably-priced. As a real estate broker, I've dealt with a solid number of HVAC contractors and repair people, and I would recommend Carl without any reservations. Well done, Carl! read more

Highly recommended! Since we moved to Austin about 16 years ago, we have used a couple of AC/Heating companies (both of them have 4+ star review here), but Carl is MUCH better than both of them. If you are like me (person who don't know much about AC/Heating system, but hates to be taken advantage of), you will be happy working with Carl. I contacted Carl just to get a second opinion on our furnace, because the company we have been using suggested we replace our furnace just because it's about 15 years old. (By the way, that suggestion came after they charged us almost $300 to replace a capacitor. Because the capacitor reading was low, and they claimed that they cannot 'troubleshoot' the system unless we have a good capacitor.....) Carl came by our house on the same day (by the way it was Saturday). First of all Carl and Callie took the time to diagnose our system, and found out the issue was a blower fan motor, AND, explained our furnance looked good. Then they replaced our blower fan, and our heater came back...We saved money and time! read more

Excellent service. My AC stopped working on a Sat. I called Carl around 7:30pm and he said he'd be over in 30 minutes. He was right on time. Carl knew immediately what was wrong with the AC. Replaced the part and showed us how to maintain the unit. Carl went above and beyond in service. He went around the house, up in the attic, and gave us tips and tricks for maintaining the AC. Very knowledgable and professional. Reasonably priced too. If you need your AC repaired, you cannot go wrong calling Carl. read more