Fantastic timely service KMAC is the air conditioning service to hire. I have trusted them for years!!! read more

It's hard to express what finding a quality company with incredible integrity feels like. KMAC has done just that with a trusted approach to providing great service at a terrific price. I'm not sure what's happening in the business world today but I can assure you that trusting these folks with your HVAC needs is well placed. Julie and her team know their stuff and oh, yeah, they are nice about it. Give them a call. read more

I have been using KMAC for years and hate I never did a review. We have three AC units, and they can be temperamental. Yesterday my son left one on at nighttime temps all day, and no way it could keep cool that long and stopped blowing cold. I reached out to Julie at 8 am, and she responded within 15-20 minutes like usual and had Bryan dispatched to me in a 9-11 am window. Bryan has been our guy for several years; super personable, efficient and affable. He always explains the problem, and how he is going to fix it, and lets me know the expected charge. He got everything cleaned up(clogged drain, nothing too bad) topped off with freon, and on his way. Yes, I see people complain about prices going up, but everything is, and for Texas summers, AC is beyond the premium in importance, but I never feel gouged and always treated well. Bryan does not just recommend the most expensive fix or invent anything, always looks for a way to help minimize cost and save a buck. However, sometimes you can't with your AC, just too important. I could not recommend Julie and her team at KMAC more! read more

My landlady uses KMAC to service five or six of her houses, and it's easy to see why. They've done repairs for our unit for the last few years and were especially impressive with a recent AC and heater system repair/replace job. KMAC was very good about contacting us and working with our schedule to get the unit installed. The gentleman who came by, Brian, was punctual and efficient in getting the items installed - no small task when you've got to cart away an old broken unit and bring in a new one. Highly recommend this local-area company to handle your home AC/Heater/duct work. A+ service! read more

KMAC Air Conditioning & Heating - The new AC unit installed neatly in place. - Heating & Air Conditioning/HVAC Near Me - Pflugerville, Texas

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Excellent service! Brian was able to come out the same day I called so I did not have to pay a emergency fee. He was very knowledgeable and knew right away with what was wrong with my AC. A++! This will be my new go to company for all my AC needs. read more

I will be staying away from KMAC Air Conditioning and Heating and their service tech Bryan Bowers. Bryan quoted me a price of $1600 to replace the fan motor on my condenser. When I questioned Bryan about the price he said the motor for my condenser is expensive and everything has gone up since COVID. Fortunately, I did not hire them to perform the work. Instead, I contacted a well established and well respected HVAC service company which came out the following day and performed the work for less than $600 total. The OEM condenser fan motor only cost $381. read more

Our interaction with KMAC started off great. Our AC went out Tuesday, August 10. We first thought it may have been frozen over so we let it rest for a day. The following day it would still not come on and at this point we called KMAC around 6pm or so. They quickly returned our call and scheduled an appointment for a tech to come out the next morning, we were thrilled to have help available so quickly. The next morning Bryan came out, did a quick check over everything and said that it all looked good and there were no problems. The AC worked for a week before going out again the following Thursday 8/19. We contacted KMAC and Bryan repeatedly for the 3 following days with no response and finally on Sunday evening 8/22 we were informed they will be sending Bryan back out to assist us again. At this point we weren't so sure what the issue was and after an hour Bryan wasn't too sure either and suggested we went with another company and left. We were left high and dry after paying a $90 fee with no answers. So we contacted another company, paid another consultation fee. Thankfully Miller Climate Control came out less than an hour after Bryan left and they did have an answer, the blower fan was bad. They had it replaced by 2pm same day. read more

This morning I woke up to a dreadful message from my Nest thermostat saying that my AC unit had tried to cool for the previous 4 hours and was unsuccessful. In the past weeks, I've heard horror stories from friends and neighbors that had to wait days and even weeks for AC repairs so I was immediately freaking out. I found KMAC through my neighborhood FB group and I'm so grateful. I texted them a little before 8 AM explaining the issue and they replied within 15 minutes and told me they could have a tech show up between 10 AM and noon today. Christian showed up a few minutes past 10 AM and I've never been more excited about hearing our doorbell. He was polite, knowledgeable and super professional. With 30 minutes he had replaced the dual run capacitor which was under warranty so the amount due was way less than I had mentally prepared myself to pay. Such wonderful experience and within an hour our house was cool again. read more

Called KMAC after doing research on Yelp and seeing all the 5 star reviews. I'm so glad I did, Bryan came out and was very thorough at searching for a Freon leak. He said system was working good and just needed a little bit of freon installed. He didn't suggest replacing the coil at this time without being able to find a major leak. To me that was amazing ... advice. The last HVAC that I called last year, said he wouldn't fix this AC as it was 7 years old and said it wasn't worth it. The proceeded to try to sell me a 12K heat pump system for my house. KMAC earned its five start ratings for a reason and I will use them for future HVAC issues ! Thank you Bryan and KMAC! read more

Got tired of dealing with my home warranty company telling me there was nothing wrong with my AC .. I would set the temperature to 75 and it would never reach the temperature I set it at. Called KMAC after seeing all the good reviews on Yelp and FB neighborhood page . Christian came out and was very up front and honest about my Ac . He even showed me the problem and explained to my how the AC works and what the problem was . Glad I gave them a call . read more

Attempted to install some Nest thermostats on my own but failed, they were blowing heat instead of cool. Brian showed up that day, less than 3 hours after my initial call. He was very friendly and had my thermostats set up in no time! I'm extremely happy with the service! read more

Top quality service from top quality people. I called KMAC late this morning to troubleshoot why our AC wasn't cooling the house. The woman that answered the phone was knowledgeable and friendly, and booked a technician to arrive between 1pm and 3pm. In a world filled with service and delivery windows of 8 hours or more, it's refreshing to get a 2 hour appointment window. I received a text that they would be early! The technician, Brian, was friendly and diagnosed the issue quickly. He clearly communicated the problem, replaced the faulty part (which he had on the truck), and completed a once over of the rest of the system. The total cost was reasonable, and the internet tells me it is on the lower end of the average cost paid for similar services in the greater Austin area. From the initial interaction to the paperless billing process, KMAC has been nothing short of a pleasure to work with. I will be calling them again for ANY issues I have with my HVAC system. read more

As a family, we were having a bad week, to put it mildly. We were experiencing some daunting work challenges. And then a family tragedy struck. It was in this context the AC decided it was time to fail and inflict additional discomfort in our lives. I had used KMAC in the past and had had a good experience, so I reached out to them. Unfortunately, when the technician arrived the next morning, the AC was working fine, so it was unclear what the problem had been. The technician, Christian, was extremely pleasant and gave me some things to look for if the problem resurfaced. He mentioned he could try a repair, but acknowledged I would just be throwing money at parts, not really knowing what the problem was. He indicated I could call back later and the service call fee would still be applied toward the repair. So of course, later in the day, the problem did indeed return. It appeared to be the cooling fan motor on the condenser unit. As advised, I contacted KMAC again to see if they could return. I had some trouble getting a response, so in the meanwhile I did a little looking around the system: I put a large, portable cooling fan on top of the unit to pull air through the coils, and hosed the coils down with water, to get some cool air circulating in the house. I was 90% sure the problem was the fan, but figured while I was waiting to hear back from KMAC, it wouldn't be a problem to change out the run and start capacitors just in case (I had picked up a couple earlier in the day from Grainger). There was no change to the system after the capacitors were installed (the fan didn't work when the motor was hot, but when I killed the AC breaker and let the system cool down for a couple hours, it would run fine for a short period of time). I eventually did hear back from KMAC, and a technician (Bryan) soon stopped by for a visit. He looked at the unit and the fan for a couple of minutes and claimed to have no idea what was going on. Previously, when he first showed up, I had given him a quick recounting of the behavior of the unit as well as the fact I had changed out the capacitors, and I suggested the fan motor seemed to be the issue. After feigning ineptitude for a few minutes, and brushing aside my questions, Bryan made a comment about my having messed up the system (by putting in the capacitors) and refused to do any troubleshooting. He eventually told me he was taking a "pass" and said I was on my own as he walked away. I've worked with many technicians (and in fact manage a team of equipment technicians with my job) and know technicians can be sensitive about people encroaching on their space, especially in the HVAC world, which is why I was upfront that I had changed out the capacitors. Even knowing that, I was shocked to see such unprofessional and juvenile behavior. I had hastily made arrangements to be at the house to meet the technician but was forced to drive back to work and leave my wife to figure out the repair with another AC company. Later that day a technician from another company came out. And he replaced the FAN MOTOR. Maybe, like our family, the KMAC tech was also having a bad day. But from a business standpoint, it doesn't seem like a good idea to have your technicians refusing to do work because they aren't in the mood. I wasn't happy that I had paid a service call fee, and was then denied the repair I had requested. And I wasn't happy my wife was forced to try to keep our young children entertained in the afternoon heat during the eventual motor repair, all because the KMAC tech just didn't want to do the work when I had made myself available. I didn't want to do a review in the heat of the moment, so I waited a couple of weeks to cool down (no pun intended) and to allow for life to stabilize. My other interactions with KMAC were positive; Christian was very pleasant and easy to work with. And Julie Moody was professional. Our experience with the KMAC technician was needlessly frustrating and complicated an already difficult week. But it has made for a good little story. And everyone asks the name of the company he worked for. read more

Got up this morning and the downstairs heater had been working all night but the house was significantly colder than usual so I got on yelp to look for a local small business. Found and called KMAC at 8 and Bryan was here by 9. The house was getting warmer by 9:45, as Bryan had diagnosed fixed the offending sensor. The entire experience was A+. Bryan was prompt, professional, knowledgeable and friendly. The price was competitive and honest, and my home HVAC is functioning as it should. Thanks, KMAC and Bryan B! read more

Wow! In this extreme heat and weather advisory, my AC blew out. They came within an hour and fixed it in 20 minutes. So friendly and efficient. Can say enough how grateful I am for the professional response and service. I highly recommend them. read more

I have used for many years. These are the best people you will ever meet. They are good at their craft and reasonable in price. Can't express how much I appreciate them for their work, honesty, customer service and timely response any time I have needed them. I trusted them enough to send to my daughter. She feels the same way about them. read more

KMac used to be our go to AC company, but service is now no longer acceptable. Had a blower motor go out, and Kmac came and replaced. This was on a unit that was still under warranty from them. Then next day, motor fails again, at 6pm. Well after 5, they don't respond! They have ZERO after hours or weekend service. So now, in middle of 3 day freeze, their answer is we can come back in 5 days! For a faulty part that they installed. So now I have to pay someone else to fix their shoddy work. read more

I've used KMAC for a few years now and I love them. They're responsive, diagnose problems accurately, work quickly, and price fairly. Can't recommend them enough! read more

We requested service from KMAC, they sent Bryan Bowers same day. I had an AC unit for the upstairs that was struggling to cool the house off. I was surprised that they were able to respond same day, in the middle of summer which is their busy season. Bryan checked my refrigerant, checked the outside compressor coil, checked the inside evaporator coil, check temperatures on both sides of the unit. I was happy with the service because I thought the evaporator coil was freezing up. I believed that it was because the coil was dirty and needed cleaning. Bryan opened the unit and the coil looked brand new and was not frozen. Essentially found nothing wrong with my AC. You might think that I would be unhappy with the service because of this, but nothing could be farther from the truth. Bryan eliminated every possibility one, by one, methodically. Turns out the unit for upstairs is a 3 ton, the downstairs is a 5 ton. I believe the upstairs unit is sized too small for the square footage. I will definitely call KMAC again when it's time for service. They were prompt, reasonably priced, and thorough. read more

We called KMAC after getting frustrated with the issues we were having with our A/C which was still under warranty from the original installer. The original installers kept coming out, but the dripping inside the A/C unit by the Master Bedroom was causing us to get wet carpet. Also, the motor on the A/C was working so hard that it was sucking the filters up into the unit. The original installers came out several times but those two problems were still ongoing. KMAC came out and flushed out the clogged drain line (something the other company had never even looked at) and suggested that we insist on another visit from the original installers since we were still under warranty and anything else he could do might start to get expensive. He said we really should force the original installers to step up and figure it out once and for all. That same day, we called our home warranty project manager and got the name and number of the General Manager from the original A/C company. We called that company General Manager who got us in touch with the Service Manager. After hearing our plight, he came out the next day himself and diagnosed the problem and fixed it for free. It turned out that there were two problems and both were caused by incorrect installation from his company. Both were an easy fix, but could easily be missed by any A/C repair company who didn't have the installation manual for our A/C unit with them. One was that there had to be two intake vent holes cut into the wall and the installer had only put in one, so the unit was not getting in enough air. It was working doubly hard to suck in more air and this was causing it to suck the filter up into the unit. The other was that the area leading to the drain line was too level. It needed a slight slope so that the water would roll toward the drain line and not just sit in a level pan. Since the A/C was on a corner wall, he cut a hole in the other wall and installed a vent cover over the hole. Now the unit was easily pulling in enough fresh air and it wasn't working so hard. This meant that the filter was no longer getting sucked up into the unit. He also fixed the slope on the drain area so that the dripping water would flow to the drain line and outside the house. That will keep the water from ruining our floors! It has been several weeks now and everything is still working great. Even though KMAC did not end up being the company that fixed the problem, he got it to stop dripping in the house for a few days until the warranty company could come and fix it. Plus we were able to "name drop" and say that both the Project Manager for our home and another A/C company came out and told us to call and insist on speaking to the manager about it. That seemed to be the "trick" that got us to the right person. She wasn't wanting to transfer us to the manager until I told her that. It was worth paying for the service call with KMAC to get the warranty company to step up and get the problem fixed. read more

Fantastic! My AC went out and while I've used a different company the last couple of years, they couldn't get my in for a repair for 5 days. I called A LOT of other places, one even scheduled an appointment and didn't show. Then I saw this local company was available weekends. They were there within an hour of my text. He fixed it in 2 minutes and the charge wasn't bad for a weekend job. I will 100% be switching to them. Now if only I can find a plumber like them. read more

Love This Business! Just finished my yearly summer AC check-up and KMAC once again were amazing. Called a few days ago to schedule an appointment and learned they are employing a new paperless system! After initial phone call I got a text with appointment day/time and name of employee doing the work. Day of appointment I get a reminder, then before due time I get another text that said technician was on the way! KMAC has always explained what they were doing and if anything needed to be addressed, as well as options on repairs if available. I can't recommend them enough. Family owned & operated, friendly, and honest. read more

Working with these guys was so easy. Setting an appointment is so convenient. The guy they sent out was polite and knowledgeable. Phillip. He diagnosed the problem. He was careful and tidy with the unit. He sent me a detailed quote via email the same day. It's more than I want to spend even though it's a pretty reasonable quote. I let them know I was going to buy a window unit instead of replacing my central air since my condo is so small and they were so gracious and professional. We've all had good and bad experiences with companies like these so I am always super appreciative of the good experiences. I would recommend this company to anyone:)! read more

Not only did Kevin come out on a Sunday but he got it fixed in about 20 minutes! Then he checked all other components and freon levels before leaving just to be sure. Of course, stupid me in my heat induced stupor, I forgot my AC was under warranty! I called him up and asked him what I could do and he checked the next day and sent me a refund for the price of the part the next day. AWESOME and HONEST!!!! read more

Our AC condenser started squealing last night. I called KMAC and immediately got a person (on a Saturday morning). The quote was on the high end for the job but on a Saturday morning I chalked it up to the same as I might pay with a weekend surcharge for another vendor. The service call was actually a bit early and within the hour, I was restarting my AC to start to cool the house down. I called 5 service vendors this morning. I got KMAC right away. One other called me back after about 12 minutes. I did not receive any response at all from the other three. read more

Do you know when your AC goes out? When it's a million degrees outside and you just brought your dog home from surgery and you need the house to be as comfortable as possible more than ever. That's when your AC will quit on you. I'm so glad we called KMAC. They were able to respond quickly and squeeze us in on the way to another appointment. Within hours of my initial call, we had a functioning AC. Reasonably priced and super friendly. Thank you so much KMAC!! read more

Everyone was so responsive!! Of course, major ac issues on the day we reach 110 in Pflugerville... I called at 8pm on Sunday night and Kevin answered! He promised to have someone out the next morning. I had to call the next morning because I couldn't get off work - but he agreed to have someone meet me as soon as I could get there. CJ showed up, such a nice guy! He went right to the issue, had the part, replaced it & was cooling down the house in less than half an hour! Amazing! Won't be calling anyone else for my ac/heating needs, that's for sure! read more

I want to do a great big shout out to Ruben and Christian at KMAC Air Conditioning. Working with this team was a real joy. They were on time, polite and thorough in explaining the repairs they were undertaking on our air conditioner. I called KMAC after contacting the vendor who installed our air conditioner four years ago and they said they had no record of us buying the unit from them. The KMAC team showed up and called the manufacturer who had the record that the unit had been sold to us by the vendor we first called and that the unit was still under a parts warranty. This saved time and money. I've worked with Christian before and he has always been honest and transparent and he said we should check with our previous vendor to make sure we had not purchased a service warranty. I called that vendor and they came out and found out from the manufacturer that they had sold us the unit. Imagine that and they charged me $80 to tell me my unit was broken and they gave me a quote for $1600 to install a new evaporator coil, which was covered by the manufacturer. The KMAC team came to the rescue and installed the new coil for $1300 (a $300 savings and did not charge for the diagnosis either). If you need dependable ac work done, I highly recommend this team. They are fair, transparent, honest and communicate very well. Thanks Ruben and Christian! R. Rodriguez read more

I needed an electrical cut off installed by my outside AC unit. I called KMAC and they sent a technician over who installed the cut-off, which I supplied & 2wire whips. The job took an hour and a half. My unitemized bill was for $480. The two wire whips can be found online for less than twenty dollars each. Which means, the labor was $440 for the hour and a half spent on the job. When I emailed KMAC for an explaintion, they replied- " The $480.00 charge for installing the disconnect & whips doesn't just cover the costs of the whips but is a flat rate repair cost, which most companies use. It covers an umbrella of costs, i.e. trip charge, two hours of labor, and the knowledge of our educated technicians in knowing how to diagnose and fix the issue, what parts to use & correct size. " I can drive to their place of business from my home in 10 minutes. One technician on site. $440 for two hours of work. If you think that's reasonable, give them a call. read more

Kevin and his crew have always been super helpful and responsive. Above all, they are honest and trustworthy. I have used them for my personal home several times, as well as a rental property I own nearby. Beyond that, as a real estate broker, I have enlisted their help for my listings on a number of occasions. They replaced the evaporator coil in my house last year. It was apparently defective from the manufacturer, and Kevin and Phillip replaced it for free. I highly recommend KMAC without hesitation. They know their stuff, and they will fix the actual problem without trying to do unnecessary work. My last repair at home was $175. These are solid nice people. You cannot go wrong hiring them. read more

Good customer service. I used this company for a few years before buying a new AC unit from them. They were always available, nights, holidays, sundays. They are very fair with the price and do a good job. I did recommend them!!! read more

I've gotta say, I'm incredibly impressed with KMAC! My AC in my master bedroom went out last night and upon a quick Yelp search, I messaged two companies that service my area (I'm out in Manor, TX) at about 12:30am. (Yes, AM). KMAC literally responded within 15 minutes at that ridiculous hour, and scheduled an appointment for me for that morning. The technician, Phillip, was super nice, on time, and worked all possible angles to keep the cost of the repair down. They ended up fixing the central air unit in my master bedroom, AND inspecting an additional smaller central unit in my den (which I was not planning on, nor did I request a quote for and that also included getting in my attic) for WAY less than I had anticipated. Honest, affordable, nice, punctual, and local. Win, win, win, win and win. Plus, my 4 dogs liked Phillip, which I feel *has* to say something positive :D I'd definitely recommend KMAC to any folks in the Austin area. read more

After reading some decent reviews I called to get an estimate for a new AC System, someone asnwered hello, I asked who this and he said Brian, i told him Im sorry i was trying to get hold of a Buissnes and he said yep thats us. Dont think I want this company.................... read more

Not too long after the COVID-19 stay at home orders began, my air conditioning started having a problem. A neighbor recommended KMAC. But first I called one of the larger and more well-known Austin air conditioning companies because I have used them a few times before. But I wasn't happy with them because they tried to push me hard into replacing my entire system. So then I called KMAC. The tech identified the problem, which was low Freon. He said that based on the age of the system, I probably would need to replace it in the next couple of years. But instead of pushing me hard like the other company, the KMAC tech suggested a Freon recharge to hopefully give my system another year or two of life. He completed to the recharge quickly, and I only paid a per pound Freon cost. There was no service fee just to have them take a look. The other company charged me $89 just to take a look. I'm so glad I went with KMAC. I will definitely use them again. It was also great now easy it was to schedule the appointment. I texted the phone number and received a prompt reply. Scheduling was a breeze. I totally recommend KMAC. read more

I didn't have a great experience with KMAC. I had a tech out for a simple system check since the compressor was occasionally failing to spin up. The system was working when the tech showed up, but he only spent 15 minutes checking the whole system and said everything looked good. A couple hours after he left the issue happened again. I decided to dig into it myself and found a very fried contactor. This part is something that should be checked as part of a routine service. Ended up fixing it myself. KMAC still charged me the $85 service fee. UPDATE: KMAC ownership made it right by refunding the service fee. read more

My AC stopped working Sunday evening, July 3, when the temp. outside was above 100 degrees. I researched places on Yelp and completed a form on a service companies website. On Tuesday morning the 5th of July, at around 9:00 am I began searching other providers. I ran across KMAC and decided to give them a try. After calling and being told in a message to text them, I did so, although this made me a bit skeptical. It shouldn't have. This company is fantastic. About 30 minutes later I received a text apologizing for taking so long to reply (I was actually impressed with such a quick reply) and asking me if I would be available between 11:30AM and 1:30PM. I was thrilled with just a 2 hour window and responded with a yes. My house felt like a furnace. Christian texted at 11:30 and said he was on the way. He arrived at around noon and quickly examined my outside unit and diagnosed the problem as a bad capicitor. He explained very thoroughly how the system works and informed me that he could fix it right then for $265. Within 10 minutes of his arrival my AC was working again. He also climbed up into the attic and inspected the interior unit and offered some advice on operation and future needs I might have. His service could not have been quicker, more professional, and more thorough. I was thrilled with this service. I highly recommend them as prompt, professional, trustworthy, and fair in their pricing. read more

These guys are great. We were having some issues with our AC several times in July and they all responded quickly, came out to the house timely and were very professional and fairly priced. We saw Phillip, CJ and Kevin. We have been keeping them busy just in 1 month. When CJ and Kevin came, they helped us resolve the issues that did not require repair, and they didn't even charge us a service call fee. You don't find companies like this around anymore! They definitely have earned our future business! read more

They were easy to schedule with, easy to work with and I feel like we got excellent, well priced service.

I called KMAC at 1pm on Thursday. Their voicemail said to text, which I did. They called back at 2pm and scheduled to be at my home between 4 and 5pm same day. Technician showed up about 4:10, fixed the problem and showed me some things to do as preventive maintenance. All in all, it was a great experience and I would definitely use them again, if we have any HVAC problems. read more

Brian was great! Straightforward and honest about thd repairs that needed to be done. I sent him a list of everything HVAC that came up on my home inspection report and he knocked everything out effeciently. Worked with my schedule to get things done, too. read more