Jimena was amazing. Super polite which as a old guy I REALLY appreciate and then when I went back through drive through to complain they left onion rings off my burger she was just as polite and pointed out they were on there I just didn't bite into any of them yet. Man I'm glad I was cordial to her. How embarrassing. But she said "since I touched it we are making you a new one. BRAVO. Jimena is nothing short of an asset to this company. I really like Carls Jr but this experience earned them a loyal customer when I'm around. Which is often since I have a membership at the Gym next door. Food was good and the store looked clean also. read more

Was getting my car serviced at near by dealership so walked here for a quick bite. No customers, inside was nice and clean. Some cool vintage pictures of how Carl's Jr looked like back in the days with their menu prices with a burger costing only 35€! Cashier was really nice! Prices are higher than most fast food places. Out of every Carl's Jr I been to, this one had the best fried zucchini by far! It was fried perfectly and was piping hot! Diablo burger my husband loved he said was cooked on point, just the bacon needed to crispy. Good crunchy chicken stars. I will definitely come here when my car is being serviced. read more

Carl's Jr - Old school photos - Fast Food Near Me - Livermore, California

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Haven't been to a Carls Jr in ages. They were having a Hangover burger special after the Superbowl so went to check it out. Very tasty and hardy size. It is essentially a breakfast burger with eggs, bacon & hashbrowns. This location is in the shopping center where 24 hr fitness is. Pull in after you pass Cattlemen's restaurant and then circle around to get to the drive thru entrance. Easy to order on the app and then go thru drive thru. read more

I have never in my life had worse customer service than I just experienced at the Kitty Hawk Carl's Jr. I genuinely hope the owner of the franchise is in this group because your employee genuinely needs to be fired. I placed an order through an app. It was canceled with 10 minutes of notice and no good explanation. By the way, this has happened to me two weeks in a row. The employee who was also the manager told me it's not her problem because she doesn't own the franchise or the app. Literally didn't give a shit. Then, when I asked her to please re-order it she told me I needed to go to the end of the line and then it was my problem. It was the most inappropriate,rude, complacent, horrible employee behavior I've ever seen in person. And just to give the owner a little more information my visit was at 5:30 February 19. I can prove I've been a loyal customer as I have every order I've placed on the app. I genuinely am shocked. I genuinely hope this person gets fired. I also genuinely hope that the franchise owner sees this complaint and deals with it appropriately however they've permanently lost a customer. I didn't even complain when I got raw chicken. I don't know what kind of business they're running, but they seriously need to get a grip on it. It was the biggest load of garbage I've ever experienced. read more

do not eat here. I live nearby and love Carl's Jr... this is got to be the most horrible Carl's Jr.. I've ever come across in my life time and time again. read more

Carl's Jr. was nearby so it was a chance to retry the beyond burger. had it before but not at Carl's. eats: Famous Star Beyond Burger (9.26) no mayo -goolge shows it has more calories, fats than the regular famous star -bun tasted better than the bland, tasteless beyond burger bun. -it's a few $ more than the regular famous star. -all the taste came from the pickles, sauces, condiments, etc. -didn't taste greasy 2 stars for the burger, not a good value, service better than average. *no more beyond meats nor impossible meats for me. ... read more

Carl's Jr - Famous star beyond burger (9) meh.... - Fast Food Near Me - Livermore, California

I got an original chicken sandwich and it's undercooked - still pink and the texture was so off when I bit into it. Completely unacceptable to serve undercooked chicken! read more

A pretty okay experience overall here. Food in the drive thru did take quite a bit even though I was the only one there. And I got the wrong order. Not gonna complain too hard. I said 2 big cheeseburgers and I received 2 Bacon cheeseburgers. I can see where it's easy to mix that up. And it was still pretty good read more

Carl's Jr - Moms burger was good she said - famous star with cheese - Fast Food Near Me - Livermore, California

Never had Carl's Jr until today. It was pretty good. The western double burger combo and the service was great. read more

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4/23/23 EDIT: Okay I take it back. I dunno what the deal is but these were the worst fries I've ever had at any Carl's Jr. Every single one was shorter than 2", half were like 1" long. What a joke. And they're all strangely dry too. Super weird. Lowering score... 2/5 4/23/23 Everything is as you'd expect. I guess I'll note that I do like their intercom. Nice and loud and I can hear the cashier clearly. And she spoke clear English. I appreciate that. 3/5 #fastfood #americanfastfood #fastfoodburger read more

Came from a far distance to come here with my family today at dinner around 6. Walk to the front to open the door with me carrying my kid in one hand grabbing at the door with the other and it was locked. The employee was emptying ice in the drink machine area turns facing us and clearly stares at me struggling to open the door. Doesn't say anything just stares as we fail to open the door. I stand there staring at the dining hours stating they still open for indoor dining. It's a Saturday peak dinner time and they're closed? I peak over at the drive through which looks dark non lit up so we decide to leave assuming they are closed and the employee didn't say anything. As I look at their store hours as we have already driven away, the online site says they are open so I decide to call and ask... they pick up and say they are open but drive through. I was livid... common courtesy the employee should have least said hey drive through is open... but no just stares at me and my family. I understand if you don't want to work but to push away business and make it look like you are not open and lock the doors.. not sure if they will be open much longer with employees like that read more

Me and my sister went through the drive thru on Christmas Eve at 2:30ish and the woman working it was so sweet! She deserves a raise and the appreciation of everyone who works there! read more

inedible, food was cold, no care in prep, thrown into a bun. simply terrible. how hard can it be to make a decent burger?

Unfortunately today I was reminded why I stopped visiting Carson junior After bringing my kids to boomers in Livermore we decided not to eat at aboomer's and visit Carson junior for a more quiet Enjoyable and fresher experience. But I was wrong I kindly asked the cashier to please make everything fresh for us since it was very slow and we didn't want to eat the Burger patties that were sitting on their warmers or the cold fries that were sitting on the Heating lamps or the chicken stars the chicken stars that were also precooked. She replied yes ma'am will cook everything fresh for you. I was sitting in the lobby looking towards the lady without gloves prepping my food Pulling dry cold meat out of the warmers my fries were also stale and warm I politely asked her to please make our food fresh and to which she told the cook my wishes the cook said no that I could go in there and make it myself. I said OK I'll eat it. All of the orders of fries were stale stale and warm to the touch. The 3 sandwiches we ordered the patties were dry and slightly warm. My kids chicken stars were also cold. I wouldn't have minded waiting 10 minutes to get everything fresh I myself used to work for Carlos junior in Benicia under really good management a long time ago. And if a customer walked in asking to get everything cooked fresh to order we did. Customers don't mind waiting 10 minutes to get their food hot freshAt the contrary they appreciate that extra stepNext time I'll go to Wendy's. read more

Carl's Jr - Food order - Fast Food Near Me - Livermore, California

I visited Carl's Jr today and I was very pleased with the friendly service and the little blond she is amazing she greeted us and most of all she read or order back making sure it was correct and me and my husband finds that a important part of customer satisfaction we were happy 100% and we will return read more

Chicken nuggets too expensive!! Are you kidding me?!? $15.00 for a meal!! Not me anymore!!

Zero stars for this shitty service. Not sure what her name was because she wasn't wearing a name tag, but the Latina in her 20's working the drive through, Saturday, July 9th at 3:22 pm was the worst. The entire time we were at the drive through she was rude. When pulling up to the drive through we were not greeted with the usual "hi welcome to Carls Jr." Instead this rude girl said, "yeah?.." I'm not trying to sound petty, but we asked for 2 ranch and 2 hot sauces. Instead she gave us 2 hot sauces and 1 ranch. We simply asked for 1 more ranch and she shut her window in our faces. So we parked our car. My girlfriend went inside to ask for another ranch. My gf was over-the-top courteous and respectful. But this ghetto low life THREW the ranch at my girlfriend. Unbelievable, Rude, and Ratchet. 2 burgers should get 1 ranch per burger, right? She's acting like she's volunteering. You're getting paid to work and we are your customers. She wasn't wearing a name tag either. Shouldn't workers wear their name tags? Have some decency and learn about customer service. We have contacted Corporate and the owner to get her fired. read more

Disappointed with their new $2.99 burger they show on commercials and post these beautiful pictures of these amazing looking burgers at the store too.I bought their double cheeseburger and I was so disappointed with what looks like the one dollar cheeseburger I see at McDonald's but with some raw onions added. Burger was dry and from one side of the burger I couldn't see any meat and only bun. Take a look at the picture they show what you are suppose to get and then compare it to the burger you receive and you'll see what I'm complaining about. read more

Carl's Jr - Does this look like that huge $3 burger they show on TV? - Fast Food Near Me - Livermore, California

I would give this place no star if I could but then you can't write a review! I went to the drive through and ordered a breakfast burrito for the first time and the lady asked me if I wanted the combo so I replied what's included with the combo and she said hash brown and coffee or juices. I ordered one burrito for my friend and a combo for me with a coffee. It took quiet a while for the car ahead of me and when it was my turn, the food was all ready to go and she was so rude with no expression or anything and just handed me the bag with coffee. I opened the bag at work and there was no sugar or cream and thank god that there wasn't any because the coffee smelled like pee as if they peed in the coffee pot and this wasn't just my opinion but several co workers! Then the burrito had so many chewy meat and the hash browns were cold as if they were made and left under the heat light for hours. Terrible place, terrible service, terrible food! read more

Onion rings were disgusting. They were soggy and they were all falling apart. I asked the guy at the window to put no ketchup or thousand island on my hamburger twice I get home and it was slathered with ketchup and dressing and it was cold. Very poor service, I will be going somewhere else. I think it's this location don't waste your time. Oh, by the way, it looks nothing like the pictures very deceiving . read more

It's been a while since we've been to a Carl's Jr. I was surprisingly impressed by their extensive menu. I personally am not a beef burger fan, but my hubby is. So I decided to go with him. I like that they have alternative options to beef burger: burrito, nachos, etc. They're prices are so cheap and the food comes in a big tasty serving. I like how they serve the food to your table instead of waiting for it by the counter. read more

Carl's Jr - Criss Cut Fries - Fast Food Near Me - Livermore, California

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Literally paid $7 for this trash. Was supposed to be a bacon swiss chicken, but it's literally just mayo, a small ass chicken piece, and 3 pickles. Like, you seriously have to TRY to mess it up this badly. -182716 stars if I could. read more

Carl's Jr - Bacon swiss chicken - Fast Food Near Me - Livermore, California

Came here because my daughter was craving the teriyaki burger, which has been discontinued but they had a Hawaiian chicken that the sign said was new...but was also discontinued(?) - WTH!? Proceed to order the double star combo and the Santa Fe chicken combo and the guy taking the order was not happy to be talking to us. Fries were "meh" and the sandwiches were standard - part that was irritating was that I kept saying "medium " to the guy and he gave us a large drink. I think it will be a long time before we ever head back...sorry. read more

My husband and I have been coming here for lunch before going to Costco for over a year. Staff is very friendly an efficient. Food is always good. read more

Zero stars don't know how to cook the meat . I had the runs for days and I'm still not better

Workers don't show up on time. This location doesn't open until the workers decide to wake up and get off their ass. Even though the hours state that they open at 7:00 am, they certainly do not. Drove to the drive thru twice and was then let known that "the grills haven't even been turned on." Ridiculous. I wish I could leave 0 stars rating. read more

We're still in a global pandemic and the woman at the drive-thru was not wearing a mask now gloves. Now I question if the other staff was. Also, now that I think about it I'm better off throwing it out. read more

Food was made fresh and quickly. The inside was clean and well decorated and the staff was friendly and approachable.

I went through the drive through. The staff is friendly, and the food hot and tasty. I gave only 3 stars because my bun was cold, I thought they toasted them, but I will be back to try them again... Other than that, the food is what I expected from a chain restaurant. read more

Good job being open later than any other fast food in the immediate vicinity. I hardly remember ye- because, well, it was midnight and I was eating French fries. But I can say, that beyond a shadow of a doubt, you were there, in crappy Livermore, when I needed you most. read more

Product: Usually come here in the morning if I want a small breakfast item. Half the time they're not actually ready to serve customers, or they only have certain items ready, so my item comes prepared not that great. Service: Good. Area: In a plaza near the huge 24 Hour Fitness and a bunch of offices. Lots of parking. read more

Unfriendly cashier, lack of hygienic practices, slow service. I used to go there quite often, not anymore.

This is what was handed to me when I ordered an Oreo cookie shake. It's bad enough that they only have one size available for this product but to give me only 3/4 of what I payed for and refusing to do anything about it is uncalled for. No wonder they only have 3 stars. And this is clearly not simmering that can be blamed on covid. read more

Carl's Jr - It's bad enough that they only have one size available for this product but to give me only 3/4 of what I payed for is not right. - Fast Food Near Me - Livermore, California

I ordered the Steak & Egg Burrito for $3.19. The Steak was delicious and the Scrambled Eggs were great. A very good Breakfast to start the day from this Drive Thru. read more

The worst Carl's Jr. experience I've ever had. I ordered a charbroiled chicken club meal and a big chicken fillet sandwich meal. The lettuce was barely green and limp, the tomatoes were closer to orange in color than red and soggy, and the buns were both falling apart and stale! Not to mention I asked for no bacon on the club but they put it on anyway. I can not believe the sub par quality of these sandwiches and will unfortunately never be going to that location again. I hate to give a bad review but this was just unacceptable. Have some pride in your sandwich making Carl's Jr.!! read more

Carl's Jr - Fast Food Near Me - Livermore, California

Ordered drive thru, they give customer no ketchup, no napkins, no receipt or even asking. Really bad for service.

Terrible service. FOOD IS NOT FRESH. Cashier doesn't know what $1-$0.65 is, had to take out her phone calculator in order to do math... why are you a cashier then? My food tasted TERRIBLE. The hamburger I got was VERY messy....... they weren't even busy but the burger looked like they rushed to make it. I took one bite & of course the buns fell apart immediately. Wasn't warm either, just a cold burger. Look at photos. Won't be coming back!! read more

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This Carl's Jr, located just off the 580 Freeway off the South side of the Airway Blvd exit, is one I've visited several times on my way home from the Bay Area. It is very conveniently located on the same exit I take to fill up with cheap gas at the local Costco. I'm usually in a rush at the beginning of a 4-5 hour road trip, so I usually drive through this Carl's Jr/Green burrito restaurant. On a visit Iast summer, I ordered a chorizo egg and cheese burrito. It was surprisingly decent for a fast food restaurant. I shall continue to stop here whenever I'm driving long distances simply because of the convenience factor. Who knows, I may actually make it inside one of these days. read more

For most of my career I've been cursed with bosses that have no taste. Not that I don't like Carl's Jr. Its fine. If I'm in a hurry, Ill come here. I just hate having the choice made for me. This was not the day I wanted fast food, but of course I haaaaad to. The best option I went with was the Grilled Chicken on a Cesar with a Diet Dr. Pepper. I have to say this for this location. The employees were so friendly. You could really tell that they were enjoying their jobs. I really appreciated that and it did put me over on coming here again. But yes, for the most lack luster Chicken Salad in the world. Come here. You wont be disappointed. read more

Their service is great! they take the food to the table, which is good because after a long road trip you don't want to get up. their staff are super nice and very helpful Their location from inside is clean as well as the outside. It is a bit lonely i do not know if it is a good thing or if it is a bad thing. A good thing too is that they have many store around there too. read more