This is for the prompt service with a smile. This is for clean restrooms. This is for the most amazing security guard ever. The food wasn't bad. lol. read more

It's a shame zero stars isn't an option, because this location truly earned it. I stopped early in the morning after a long flight -- it was the only place open near the airport, so I figured I could at least get something simple to eat. The food was horrendous. It had clearly been sitting in the warmer far too long, and the manager on duty couldn't have cared less. He acted like my concerns were a waste of his time. I've managed restaurants before, and I can't imagine ever running an operation this poorly. The place was dirty, bathroom was disgusting, and the few employees working that morning clearly didn't care -- and honestly, why would they, when the manager set that tone himself? I don't know whether this is a franchise or a corporate-owned store, but either way, it needs to be shut down. It's absolutely disgusting. read more

Very good breakfast service. At least if using the drive through as I usually do early mornings. Fast, courteous employees with a sense of pride I highly recommended if you are looking for delicious food and your an Uber Lyft driver or just returning your rental car at a very near LAX read more

Carl's Jr - Carl's Jr LAX drive through - Fast Food Near Me - Los Angeles, California

I got Uber Eats from here late at night, as I used to love the Hardee's Frisco burger as a kid growing up in the Midwest. They've discontinued it, but you can still piece it together by removing the American cheese, lettuce, and "classic sauce." They missed some order notes, but it was still close to what I remember. Disappointed they don't have curly fries anymore. The new fries were nothing special, as expected. I was also sad to see they've discontinued biscuits and gravy, which I was raised on. This is much more a Carls Jr menu, and all the old Hardees midwest classics are gone. read more

I often stay at the Hilton a half a block away, I'm a serious traveler. There are few options to ear in the area. This place needs a serious lesson in how to treat customers. The security guard will come harass you and ask you to leave for no reason whatsoever. Waiting to check in to your hotel? Waiting for someone to come pick you up? Waiting for a flight? Don't bother, she will kick you out even if the place is empty, you're just sitting doing nothing, waiting to use the bathroom after your food digests. Oh and she doesn't care if your disabled, wearing a huge back brace and carrying a heavy bag. Just go sit on the sidewalk or something. I warned them once already I was a repeat customer and they were in danger of losing my business. Well, now I'm going to post a negative review and contact corporate, something I never do. read more

Shoutout to the cashier Ismael super friendly and quick. You can tell he actually cares about customers, which isn't always the case these days. read more

Carl's Jr - Drive-Thru - Fast Food Near Me - Los Angeles, California

I don't usually write bad reviews, but I've been unhappy with my time here every time. The customer service is rude, and I've felt disrespected on more than one visit. I asked for a bathroom pass during one visit. I felt like I was doing something wrong because the staff gave me different instructions. This treatment made me feel bad and unwelcome. I used to come here a lot because it was easy for me to get to work. But I stopped going because the service was bad too many times. After a while, I decided to give it another chance, but sadly, the staff's attitude hasn't changed. read more

Service is great, super friendly and FAST!!! Great food, clean & chill environment. I was surprised!! Glad I came in to get some work done on my laptop and have a breakfast burrito & coffee. Good coupons in the app help lower the prices even more. read more

Gets job done with good bugers if you're in a crunch. Just get in and get out as it is a little sketchy of some of the people that linger inside. read more

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The Food is freshly made, the burger is juicy, the vegetables are fresh.. Crew are nice helpful and friendly, The place is clean. read more

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Ok, so I know this place has low stars by others, but I get why this place struggles and I don't blame the hard workers. The employees here are always very nice to me whenever I have a lunch or breakfast, and even any late dinners. I never had any problems with their drive thru either. They always communicate properly and get my orders correct, from what I've experienced. The BAD? It's not the workers... It's the customers! Not all of them, but many of them are mostly homeless and/or druggies who cause problems to where this Carl's has to have security constantly making sure the other customers are safe. The bad customers tend to mess with some of the nice ones and/or they overstay their welcome in more ways than one. Employees here seem to really care about them and their good customers' well-beings, especially when it's customers who are coming in from LAX....so that in itself, I applaud a ton because it's not easy to deal with all that! The food is always great, they also have a cool digital bottomless soda fountain with a good variety of drinks, the seating and parking is super cool and they keep things clean! They also have ample amounts of electrical charging stations here for you to charge your phone and/or any other devices. read more

Carl's Jr - Interior! Looks pretty damn cool and I love that they have a lot of outlets to plug and charge your stuff! - Fast Food Near Me - Los Angeles, California

This place will sale you your food but if you try eating in the parking lot they just might have your car towed away. I mean who does that? That is no way to treat customers I thing it is awful for Carl's Jr. To do that to us. They want your money just don't eat the food in their parking lot. Bunch of sad sax read more

This used to be a great place to grab a bite to eat and rest a bit before heading to pick up someone from the airport. Things have really changed now. Sat down to eat for 30 minutes and security comes by to rudely say there's a 1 hour time limit. Okay went to the parking lot to sit in my car for a few minutes and security races out to say you can't be parked here without ordering something. Why don't they do something about the homeless and druggies camping in the restrooms instead of harassing paying customers? Been coming here for years but needless to say won't be coming back. read more

Had to get a quick "snack before rushing to the airport. Why or how this place gets a 5? Parking right by the entrance, 2nd in line order taken quickly, multi mix soda machine, and the burger and fries were decent for fast food and when you need something to eat before succumbing to the LAX. Renovated and CLEAN. No signs of anyone loitering on the premises which is typical in the area but so far no signs. A place to stop for a quick bite! read more

Carl's Jr can to go shit in a tree! I had the worst experience in my life at one and I'm 75 years old, meaning I've been to tons of fast food places. Called corporate and somehow my number got spoofed and some nut with a British accent kept calling me telling me he was from corporate in Texas (the caller ID said Texas) and that they are going to give me a $250 gift card if I come back to the store. I told him to mail me my refund at which he said they can't do it, that's when I knew it was all bullshit. Long story short, I NEVER got my refund. If I say what I really think about Carl's Jr my review won't get posted! read more

Carl's Jr - Fast Food Near Me - Los Angeles, California

How can you trust the food here if the bathroom is so disgusting? The men's restroom smelled like a homeless encampment. Then there's no water coming out of the bathroom faucet. Are the employees even washing their own hands ? The stench was so bad I lost my appetite. Shut this place down read more

Terrible quality. I get it's fast food but the quality of the food at this location is the bottom of the bird cage.

2401 e Florence good place to go friendly staff highly recommended we order western bacon delicious good flavor to be honest

Order a burger and ask for no onions. They gave me onions. Order in drive thru. I went inside to replace my meal. Got tenders that were hard. i asked for ketchup and they gave me packets that were already open with sauce smeared on the packets. Please handle the food better. Your located near the airport i would hate this being my last meal before i hop on the flight. Thank you read more

Wanted some hot fresh hash browns and French Toast Dips and everything was was cold like it has been sitting out. Never going back

Very clean carls employees are amazing and friendly I would highly recommend here the food was good too

Am I really giving Carl's Jr. 5 stars?! Yes, yes I am... Stopped in late last night after a long flight, and was pleasantly surprised at how delicious our burgers and fries were. The drive thru line was long, but moved pretty fast. Once we received our food, everything was served hot and fresh. I even commented to my husband that this is probably the best Carl's Jr. we've ever eaten at. If you ever find yourself near this Carl's Jr. you will not be disappointed. read more

Chris working the window Monday 2/24 pm, had to be the rudest and most horrible customer service agent I"ve ever experienced. Thanks to him, so put off with Carl's Junior and will not order ever again in this lifetime. Will gladly go to IN&Out-great service and employees seem happy. Hopefully manaagement will read this and look at surviellence to see how he treats customers. Just horrible!! read more

How do you order food they repeated it and they still get the whole order wrong, that is beyond crazy terrible time 8:45

This was the only restaurant next to our hotel at LAX, the Hilton, but thank goodness. First, I had never tried Carl's. We had Hardees, but not this brand in our state. Second, because we have seen ads, youtube videos, posts, etc...this had been on my daughter's food bucket list to try, so now I get to check it off the list. Third, unlike where I live, the lobby was open and you can eat in person at fast food, almost zero fast food lobbies are open near me to eat inside a restaurant. So after a long flight and a long day at the beach, this was a welcome discovery. We tried the chicken sandwiches, burgers, impossible burgers, and fries. Truthfully, this place taste exactly like Burger King. It is good, the meat seems to be flame broiled. The chicken was pretty crispy, the flavors were fine. The fries were a bit disappointing, like Burger King, they were not as good as Mc Donald's. A bit soggy, not crispy or salty enough. Good for hungry vacationers, but I am ready to move on the try the next fast food find. read more

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Teriyaki Burger: 5 stars clean vegetables and right proportions sauces and accoutrements Service: 5 stars: smiling pleasantly kept composure with the other customer who was unbending to her and brought my order tray to table Cleanliness: Clean inside You could tell they cleaned the tables and seats Ceiling fan may help fight the likelihood of an irritating fly having access to customers but that was only one fly that may a single attempt to get to my teriburger Haha Burger was too good to put down read more

The parking lot security guard (female, Afro-America) is in need of personal relation. I walked right past her with an order from this Carl's Jr, only to be accosted by her moments later. I had just gotten back to my car, when she tells me I can not park there, unless I order. I told her I just did, in fact just walked past her with my order. She then just stood there and and glared at me. She stood right next to my car and stared at me. She is in desperate need of mental health. read more

When you think of fast food restaurants, you don't think of fancy restaurant setup: not well lit, small, not cozy, looks old and dirty bathrooms. This one was different! I enjoy coming here for quick bites because it is a totally different experience! Customer service was also great, food came quick (fast food restaurant, I know ) and was served hot. Not to mention, the seats are clean and spacious, too! The food: - Super star/ Famous star (10/10): Carl's Jr classics but they indubitably taste the best! . Buns are fresh, puffy and chewy, which is my ideal textures when it comes to the buns of burgers! The beef patties are juicy and savory! The lettuce are fresher compared to other fast food restaurants and their grilled onion was like the icing on the cake because the burger smell even better with them. -Fries (10/10): When you taste them, you know the seasoning is unique in a good way! They are also crispy. Chicken Tenders (9.5/10): These are like my must-have sides. They are very juicy and crunchy! Overall, other Carl's Jr branches in LA probably serve the same quality of food. However, if you live nearby and plan on dining in, then I would recommend this branch! read more

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Walked in to order waited for 15-20min before they took my order and then they also took another 15-20 to make the food I thought it was fast food read more

Very nice facility and the food is ok but the service sucks and the staff is at best unenthusiastic! When number of staff is greater then number of customers and the food still takes 20 minutes to get out? No hot water served and no hot water in the restrooms and the restroom is littered and not clean! Very very disappointed! read more

Good place to take a quick bite and wait for people landing in LAX. Restroom available for customer. Good parking. Free WiFi. read more

Carl's Jr - Inside - Fast Food Near Me - Los Angeles, California

We used to use this as our go to because we all worked graves and they were 24 hrs. The last 3 times we have went to the drive thru they have the light and everything on but when we pull up to the window they say they are closed. Well why didn't they say that while we were all waiting. Had to be atleast 4 cars deep. I'm NEVER coming back here read more

Argenis customer service has surpassed my expectations. I placed an order and he reminded me of a deal. I literally saved $10! Great energy, knowledgeable and an overall great worker! Thanks Argenis! read more

Purchased some waffle fries and onion rings using the drive thru and the onion rings were so soggy, I could not eat them. I attempted to contact the restaurant as soon as I could to inform them that night, but I received no answer. The receipt became unreadable due to oil from the food, so I threw it out, but I still had proof of the purchase via my credit card transaction history, but when I entered the drive thru again, they would not accept that and demanded the receipt. Since, I had tossed it, they would not remake the onion rings that cost them next to nothing. Customer service at its worst. read more

Welp, it's been awhile since I've stopped here, no need to use LAX. Yikes the whole area is a giant demolition zone. I didn't pop inside, while the area is generally free of "the unhoused", it didn't look inviting to exit the vehicle. The drive through experience went well though. The mic and speaker worked, the lady taking the other was competent, and it was prepared correctly. No complaints. I looked inside the window as I got my order and nothing odd was going on inside. The burgers were the usual tasty Carl's. The bread wasn't cold and smooshed, so yay. If you're in the area and hungry, stop by. Should you be in the area? That's a different question. read more

Ordered a famous star with cheese combo with waffle fries. When I got to the pick up window I asked for extra napkins. Lady told me it's 3 napkins per combo!! I understand conservation, but the owner is treating his customers poorly with this type of behavior. Talk about being a penny pinching miser!! This went wayyyyy too far. Never coming back again. Fries were good. Burger was weak. Keep your napkins. McDonald's for me from now on!! read more

Don't use a debit card at the drive thru - someone is skimming numbers! Employee walked away with my card and gave some bs reason that he didn't have a cash drawer. One week later my card number is being fraudulently used to make an online purchase at Walmart. Coincidence? I doubt it. read more

I rather enjoyed my Beyond burger and fries. Ordered it at about 1am, so it actually exceeded my expectations for food at that hour. The downside is that they close the dining room at 10pm, and it's drive-in only until closing. The issue was that I was on foot. I stood next to the drive-in microphone for a good couple of minutes and ultimately motioned for the car that was waiting behind me to advance to the microphone. My thinking was that perhaps there is a sensor that I wasn't tripping. Right away the box came to life and I went ahead and ordered. When I got to the window, I was chastised and told that I wasn't going to have my order taken because walk ups are not allowed. I informed the young guy that I had already ordered and was just picking up. Begrudgingly he "allowed" me to pay for the food that was already prepared. There should be a way for walk ups to order food, that's my only criticism. read more

I am a regular at Carl's Jr. I usually do not have issues. But it is the 2nd Time by the Same Person 5575 Woodman Name Eric Squer Cashier 77 Store #1100127 Order #110914 Gives me the wrong order I specifically said out loud I wanted the Guacamole Bacon Fries. But Instead he gave me the Jalapeño Fries Twice. I usually trust them & do not half too check. But now I am going to half too happened 2 Times in a Row. read more

I'm from Orange County, California today. I went in to this Carl's for the first time. Desiree took my order Just the way I ordered it. With no hasales I think she has great customer service With the great attitude with a friendly smile, read more