Highly recommend! They helped our daughter buy her first car, and walked her through the process…read moreevery step. They were professional, personable & the process was very efficient. And the car she bought is beautiful & was a great price!

We needed to get a used car pretty quickly and I dreaded going to a used car dealership. We…read morereluctantly went to JP Motors and we were pleasantly surprised. Hector showed us a nice VW Jetta. He and the rest of the team at JP Motors were very professional, set up us with a car that execeeded our expectations and helped us with the paperwork. I definitely recommend checking them out. They have some great cars and trucks and the team there is friendly and professional.

Went in to help my friend with his purchase, the salesperson Danny was deceptively kind. He shook…read moreon the listed price without the $1.5k add on for "refurbishing", coming out to roughly $27k total. Going forward in the process for purchasing the vehicle, the dealer added in a $4k extended warranty in the paperwork without our consent or explanation, pushing the total 1.15x to almost 31k. They proceeded to ask us to sign a stack of ~20 papers and said these do not need to be read through because it was just making sure we agree to the final price which was what was shook on. Nowhere had they mentioned they were going to add $4k onto the price. It was hidden several pages in, and in very fine print. Extremely scummy practice, especially when a price was fairly discussed and agreed upon between the two parties. We are now figuring this out while refinancing the car, and all of our calls to VINS are being completely ignored. We had to track them down in person to get this settled, where we had to ask them for the original paperwork we shook on (it had the $27k price). His coworker, who when greeting us, told us that they save them that day and anyways had it on file online. Yet when redirected to our original salesperson, Danny, said "Oh we usually shred those papers" when during our original meeting he said they save these papers as well. We ended up talking to the manager who brought up the papers and immediately realized we just wanted this extended warranty off, which he finally did. They have yet to send the warranty refund check to the loaned bank after almost 2 weeks from our confrontation. We had to go in ONCE AGAIN in person to ask where this check was and received their usual excuse: they "just received the check". The car also had rust on the top of the back doors from pooling behind the door seal. The dealer agreed to schedule us to clean this up in the following week yet did not schedule us. We called in several times for this rust and they have yet to schedule. To get this solved, we had to track them down in person twice: once to get them to order the paint for the car, and the second to get it done. Scummy business practices and not holding to an agreement, especially shaken over a paper, is not a good look on any enterprise. I hoped that dealerships moved away from misleading their customers. Unfortunately vins had let down that hope.

I would give a negative feedback if I could. Don't trust anyone in that dealership…read more Told me they are working on the car and wasted me so much time then told me the car has been "sold". I drove hours to go to the dealership and was told the car wasn't available. Then drove there another day was told the car was sold but yet it's still on their website for days afterwards. All they want you to do is put down $500 deposit for a bait car.

My 21yo son has been wanting to buy an Audi for sometime and we found Autotrademark online. My son…read morecame from Norfolk and dealt with Farhan and he couldn't have been happier! He made the transaction very smooth and highly recommend this company. Great price and very well represented car online.

AUTOTRADEMARK,they are GREAT,full of beautiful manners,they HONOR everything that they offer,the…read morecar that i bougth is clean,look like brand new ( 2008 ) title clean...,mr Abbas its a gentleman that help me every moment of the buying,never pushing to do the deal,he just want the customer be happy with the choosen car ,,the general manager or owner,is an awesome guy,he personally took my car to replace the windshield with no cost,,,THIS GUYS ARE HONORABLE AND EXTREMELY DECENT,, Thank you

Jake and Zack are two of the most professional, competent, and accommodating folks I have ever…read morepurchased a car from. I am an "on the go" type of person w/ an even more "frenzied" personality however, these gentleman bent over backwards to meet my every need (even in spite of my laundry list of items requiring extra attention). The dealer who performed my PPI indicated that the car was in great shape, and I was extremely impressed that my salesperson (Jake) recommended having the car checked by a dealer in the 1st place versus having it checked by "their guy". I appreciated their confidence in their product(s) & the "check up" totally backed that confidence up! I truly could not be more satisfied with this entire process. I would highly recommend Maximum Auto Outlet! Thank you.

Left the transaction feeling ripped off and skeeved out. The sales rep used obnoxious, performative…read moresales tactics to apply pressure and took advantage of me. Don't get pre-inspection from their recommended "precision tune" shop - they conveniently "missed" serious problems that I'm now stuck with. I went in hoping for honesty and someone to be on my team, but unfortunately I'm left jaded and disappointed. DO NOT TRUST THEM.

I went to test drive a car and walked out with a 2022 Nissan Altima thanks to Matthew and Joel!…read moreThey were so kind and explained everything I needed to know. I would definitely recommend coming here to buy a nice used car! Shoutout to them and Mikey too pretty cool guys!

We had an appointment to test drive a car at 11:45. We got a call to confirm our appointment at…read more11:30, but when we arrived were discovered the car wasn't at the dealership for us to test drive and wasn't going to come back until the next day. Terrible customer service - we drove from Herndon and I took off the AM from work to test drive. We will not come back.

My car had died on Tuesday and I researched the cars I wanted to buy and found one at this…read moredealership, the next morning I called the dealership and spoke with a guy named Franco and asked many questions about a SUV Audi Q7 that was selling for $11,500.00, I told him that that vehicle is pretty much sold (meaning i'm buying it) I called my bank and applied for a small loan to accompany the 4k I was going to give him for this 11k vehicle, I also called my insurance company and my mechanic to make sure I could have the vehicle inspected by him before I made the purchase, all of sudden there was no more contact from this guy for a whole week, it is now upon the Memorial day weekend and the car is still listed and the price has even gone up by a $1000. and they then told me the car was at the dealership and that it had a problem. They never bothered to offer any alternatives not were they ever reasonably nice in their conversation with someone who was pretty much ready to give them $11,000.00 site unseen for a car that he had been researching for the past year. I can only come to believe that this place lives to take advantage of people who are in a tight spot, he also offered to give me dealer financing for $7000.00 at a payment of first $350. a month and then when I called again he changed his rate to $400. a month, he also never checked my credit nor did he even explain his financing rate or percentage. I'm a six figure earner and have pretty good almost 700 credit score but yet he wanted to change me $400. per month until the vehicle was paid off, I was only charged $439 in interest for the loan that Navy Federal Credit Union gave me for the $7000.00 this guy wanted to change me almost $3000.00 in finance fees for this loan that would have lasted 2 years. I'm so glad that I didn't ever set foot on their lot and all their trickery was done at a distance. No thank you Franco!

One of the worst mistake I made was coming here, please read all the negative reviews before coming…read morehere. The owner Franco is hard to deal with and has a bad temper, when questioning a vehicle which was recently sold and within 24 hours and driving less then 50 miles later the check engine like came on. Since Manassas was further away from me I thought this was something minor because I recently just purchased the vehicle hoping their mechanic checks all operations, come to find out it was something more major. My mistake was signing the as is warranty- please stay away from this dealership. They have no merit and have one of the the worst services ever.

I walked away from a 2013 Chevy Silverado at Imperial Highline due to what I believe were unethical…read moreand deceptive business practices. The truck was listed with leather seats -- it had cloth. This false claim inflated its Edmunds "installed upgrades" value by nearly $3,000. More critically, the truck was flagged for structural damage at auction, a serious designation that was never disclosed on the dealership's own website. This omission matters -- most buyers would not know to run a third-party report unless they already suspected something was wrong. On inspection, I found clear mechanical problems: the truck pulled hard to the right, the A/C blew hot on the driver side, one rear window was stuck shut, and the suspension sagged. Yet the dealer still asked $13,995, offering just $500 off. Edmunds places this truck's rough-condition value at $10,351. I made a fair offer of $9,500 pending frame inspection, and would've gone up to $11,000 if the frame was sound. Despite courteous communication from their salesman, it was clear that management was avoiding accountability. The final response I received was unsigned, and at no point did they acknowledge the structural branding, misrepresentation, or failure to disclose critical flaws. These tactics feel predatory -- relying on the next uninformed buyer who won't ask questions. I gave them a final opportunity to respond meaningfully and correct the record. If Imperial Highline chooses to take responsibility and improve their practices, I'll update this review. Until then, I strongly caution others to do their own research and inspect everything carefully.

I called a week ahead and spoke with the dealer about the 2021 Audi A3 they have listed. I asked if…read morethe car had any issues, they denied any issues at all. I asked about the accident on the carfax and they informed me it was prior to their owner ship and they were not aware of any damage and assumed it was fixed properly. I asked about the dealer fees when purchasing a vehicle through them and was quoted $695 by Jay. I setup an appointment to come look at the car, took off work as did my fiance and we drove 3 hours to look at the car. Upon arriving we were greeted and brought inside while the vehicle was being washed. I asked about a dealer fee again and was quoted $899 by Jay again. 1st red flag I was not happy about. Upon walking outside to view the vehicle I immediately noticed the car had been in a front end accident. The lower splitter of the bumper was cracked all the way across. Both sides of the front bumper were scruffed and had silver paint transfer. The passenger side fender was pushed in under the headlight and hood. The passenger side hood latch was removed and sitting in the glove box. The passenger side fender trim could not even click into the body because of how badly the fender was bent. The fender had fresh touch up paint leading me to beleive the damage was noticed and they were hoping a buyer would not notice. While test driving the car it was throwing error codes for the front radar, which was inoperable after the accident. We drove back to the dealer and Jay asked how I liked it. I was honest with him and told him I was very unhappy with the car, that none of the damage was disclosed. He asked if I was interested in purchasing, to which I replied asking how firm the price is. He said "our listed price is a fair deal". The vehicle is listed for a price for one in good condition, not with accident damage. In a quick assessment by myself it needs atleast 4K worth of work, 2K if I performed it by my self. My fiance and I walked on the car, drove halfway back home to which we found a similarly speced 2021 Q3 with less miles for 1K less, with no accidents and a very good maintenance history. Long story short: they are scammers who buy vehicles at auction and try to repair them on the absolute cheapest to sell for profit. After walking their lot and looking at other vehicles, it was very apparent to myself. If I could leave 0 stars I would. Edit: To respond to the dealer's response on google reviews. I offered 4K under asking cost to cover the cost of the repairs, hence why I stated it needed 4K of repairs. I never once spoke to one of your mechanics. When I was looking at the damage on the vehicle with Jay he audibly said "fuck" under his breath hoping I would not notice the damage on the vehicle. I am tempted to drive the 3 hours back to the dealer just to take photos of the damage to prove my point. I did not start any argument, there was no reason to start an argument out of frustration. The fact you are claiming this is hysterical. I even brought my own Audi specific VAG-Comm code reader to read the codes associated with the front radar system. So if your mechanics are unable to read this code they are not mechanics nor did the car have 3 separate inspections as you claim. if it did, they certainly are not qualified inspectors and need to be fired. The dealer fee is not listed anywhere on your website, I have checked prior to viewing the car, so if its listed now that was updated after the fact. The vehicle body is not clean and is not mechanically or electrically sound as you claim. I was not attempting to "pull one over" on you, I am just leaving a review to warn others about the quality of cars you offer. There is a reason why 2 key frasses for quick search through your reviews are "buyer beware" and "scam artist". To sum up, this dealership tries to take advantage of unknowledgeable individuals.

I was looking for a pre owned Honda Accord . I found a nice 2021 model at cars4less. I spoke…read morewith the owner over the phone and set up an appointment to test drive. when I arrived at the dealership, the car was ready and cleaned. I took it for a test drive and loved the car. They gave me a better deal than advertised and it has been running great for the past month. I would definitely buy my next car from them. Thank you for a great price and service

They sold my young daughter (first time buyer) a car leaking oil everywhere. When I called owner he…read moresaid well she signed as is doc. But the seller kept emphasizing this car to her that it's such a.gooood car. She doesnt know better. I wish we had never ever pulled in this place. I am really disgusted. And what they did to her. Claims they never saw oil but the mechanic is saying its everywhere. They just project everything back on us as if all our fault. I'm totally disgusted.i wouldnt even give one star if it wasnt required to write this review.