My 21yo son has been wanting to buy an Audi for sometime and we found Autotrademark online. My son came from Norfolk and dealt with Farhan and he couldn't have been happier! He made the transaction very smooth and highly recommend this company. Great price and very well represented car online. read more

AUTOTRADEMARK,they are GREAT,full of beautiful manners,they HONOR everything that they offer,the car that i bougth is clean,look like brand new ( 2008 ) title clean...,mr Abbas its a gentleman that help me every moment of the buying,never pushing to do the deal,he just want the customer be happy with the choosen car ,,the general manager or owner,is an awesome guy,he personally took my car to replace the windshield with no cost,,,THIS GUYS ARE HONORABLE AND EXTREMELY DECENT,, Thank you read more

Red River Partners - Car Dealers Near Me - Manassas, Virginia

I was able to find the exact vehicle I had been searching for over the past 2 months. I worked with Farhan (Sales Manager) on the purchase of my 2016 Jeep Wrangler Unlimited and it went off without any problems. This vehicle was shown with over 40 photos and it didn't miss anything. This Wrangler was exactly as described and in perfect condition. They worked with me on my trade and it went off without any issues. They have a rather nice assortment of vehicles, something for everyone's taste. The prices are pretty firm, don't expect to much of a possible reduction in the price that is listed. I was able to take the 2016 Jeep Wrangler out for a test drive without anyone else in it except for myself. I had time to completely look it over inside, out and under. I had worked financing before I got there, so the entire process once I decided on the vehicle for sure only took about 35 minutes. Great Experience and look forward to another car from in the future. Oh did I not say they are 2 hours north of me and I drove up at 9am and was home at 2pm (2 hour drive each way) read more

Red River Partners - undefined - Car Dealers Near Me - Manassas, Virginia

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4.5 stars! I needed a new truck in a hurry. The day before, my mechanic told me that my motor was shot and that it would be about $6,000 to replace the part. The truck itself wasn't even worth that much. It was time for some new wheels. After fruitless visits to my local dealerships, I decided to use the Internet to expand my search. I found a few vehicles I liked on AutoTrader, including one from Auto Trademark. After visiting another dealership in Virginia with no success, we made a last minute appointment to do a test drive here. Jeannie was more than happy to accommodate us on short notice. When I pulled up, admittedly I was a little suspicious. I'd never purchased a vehicle from a used car lot before, and the unassuming appearance of the establishment made me more than a little apprehensive. It was a bit more minimalist than I expected, but I'd come too far to be put off by a lack of aesthetic appeal. The truck was waiting for me when I arrived and I was given as much time as I needed to check it out before my test drive. Even better, there was no sales rep hounding me as I did so. When it was time for the test drive, they pulled the vehicle up to the front and let me test drive it for as long as I wanted; again, with no sales rep. I was able to push every button, check every feature, listen for anything that sounded out of the ordinary...all with no distractions. In short, I loved the truck. Way more than I expected to. I loved it even more when I found out that Auto Trademark was running an internet special, which gave me $4000 off the sticker price (including an extra $1000 off because I brought my own financing)! At first, I thought this was too good to be true, but Jeannie explained how they obtain their inventory and how this truck was there a little longer than wanted it to be, saying that they needed to make space for new inventory. I noticed a small scratch on the back of the truck and asked if she would be able to take a few dollars off of the price. She asked the manager, and he agreed. No haggle, no hustle, no headache. I could hardly believe this was real. During the process, I never once felt pressured or felt like I was being taken advantage of. This was the exact opposite of the stereotypical car dealership experience I'd been dreading. On the contrary, Jeannie was a pleasure to talk to, and the purchase only took as long as it did because we spent so much time talking and laughing. She gave me all the time that I needed to read each and every disclosure carefully. She never pressured me to 'hurry up and sign', and she was able to answer all of the questions that I had. After the deal was done, she came out to help me sync my phone with the truck's Bluetooth. She also gave me a coupon for a 3 month free trial of OnStar, and another for XM radio. Sweet! The only reason this is not a 5 star review is because my car was not cleaned at all before they gave it to me. The interior was clean enough, but a quick trip through the car wash while I was signing the papers would have been great. Driving my shiny new truck would've been a nice way to conclude the transaction. Instead, I drove my dusty new truck to dinner to celebrate a successful end to a short, but stressful, vehicle search. Jeannie, I'll be looking for you again the next time I need a new ride! read more

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What a wonderful experience from the moment we first arrived. Mr Greg was attentive, kind, and understanding of our needs. It felt more like talking to a friend than someone we just met. We looked around at other places in the area, but we kept being pulled back to Mr Greg and Auto Trademark. We couldn't be more thankful for his help. I highly recommend using Auto Trademark read more

Red River Partners - Our new ride!!! - Car Dealers Near Me - Manassas, Virginia

I went in the other day to buy a car. I'm glad I am a veteran or the sticker price would be $1000 more. Beware of the prices they post online. Read the fine print. The sales manager is a jerk, but Ibrahim is a very good salesman. Try working with him. Try to only purchase from here if you're active duty or a veteran. Also, make sure they fill your tank up. All the way. I was a little annoyed to find that my car was filled half way. I just gave you guys quite a bit of money. Atleast fill my tank... I was just so eager to get out of there so I didn't complain about the half tank. Ps there is no working with them on negotiations. read more

I went to test drive a vehicle that I found listed online and Abbas was the sales person assisting me and it was just all wrong... First, no one in the store had a mask on although one could argue that they were more than 6 feet from each other. Abbas didn't put on a mask once even when he was standing right next to me. Second, the vehicle that I came to test drive was dirty and had a low tire. Third, the sticker price on the vehicle was $2k over the internet price I was quoted. Abbas was willing to give me a "deal" $1k off the sticker price because I was a veteran and "they take care of veterans!" When I explained that the online price was $2k less than the quoted price on the windshield and after he went inside to verify he agreed that I could have it for the online price. I then asked for the military discount on the online quoted price and he said no. This doesn't sound like they take care of veterans rather are trying to scam us. I'll be sure to post about this in my veteran pages as well. Finally, when I told him that the vehicle was just a bit over my price range and if he had anything else on the lot for a little less he pointed me to another vehicle and it was the same situation. Sticker price, 1k off, I pull out my phone and do a quick search on there website to find that it was 2k less online!?!?!? Seriously, it's hard to feel like someone is being honest with you after that. read more

Last month we experienced a unique car purchase - it was pleasant. The people that run this operation, Auto Trademark, were polite, straightforward, and knowledgeable. There was no push to sell anything, they answered every question, and were all very nice people. We were shopping for my daughter's second car, and it took several visits to different dealership before we came back again to Auto Trademark. We both agreed that we were comfortable with what we were getting at this dealership compared to the others. Overall, if I have to replace one of our cars in the future, I would start with Auto Trademark because of the people that work there more than anything else. read more

Tried to make a deal today, nice car but couldn't quite come up with all the money on the spot.(had to go to the bank and back to my house to collect). While I was taking all these steps they called me and (Alexis) and told me somebody else was looking to buy the same vehicle. (Which is totally normal for a great car) I told them to call me if they make the deal to save me a trip. When I show back up at the dealership the other guy was signing the paperwork and had purchased the vehicle. I was disappointed but fair is fair. But they could have called me and let me know. I wasted a good part of my day and will not be doing business with them ever. read more

Simple & easy car buying process. No hassles, no gimmicks & no annoying sales pitches. I found Auto Trademark through a third party site while conducting an online search for a particular car I was interested in buying. So happens they had one in their inventory, with the one of the lowest mileages available in a 100 mile radius & turned out to be the cleanest out of the 10 or so cars I checked out as well. Needless to say I bought the car & so glad I did! There's a great team of guys here. Farhan assured me the car would be available the following day when I was short on time the 1st day that I stopped in. With a copy of my license, Zeeshan gave me the day to test drive & take the car to my mechanic for a once over. Mohammad got me through the car buying process & met me on an agreeable price. Quick & easy with minimal dealer's fee. And though I've forgotten his name, he shared the same last name of these other guys mentioned - Nawaz, he efficiently finalized my paperwork for me after securing my own financing. I chose to secure my own financing, thus saving me additional $ off their sticker price - though it IS the price shown on third party sites. Finalized the entire process this week with picking up my permanent tags & was pleasantly surprised with a small refund check as well for a slight overpayment on the tag & titling fee. I don't plan to be in the car buying process again anytime soon, but will definitely keep Auto Trademark in mind when that time comes. read more

Red River Partners - Car Dealers Near Me - Manassas, Virginia

Great experience buying my son his 1st car!! Jeannie helped me and she was very courteous, professional and fun to chat with. I ended up financing with Auto Trademark & received a better rate than with my own bank. The whole process was quick and painless, we took more time looking over the car and test driving than doing the actual paperwork. It was a very different experience than the typical used car dealership. They brought the car around to the front and left it running for us to take our time looking over everything and pressing every button :) my 17 y/o was allowed to test drive, just us in the car. It was very stress free and allowed us to be excited about the new purchase. read more

We called about a 2013 Audi Q5 Hybrid they had listed at a fair retail price according to KBB. The car had been in a rear collision, but you couldn't tell from the photos, so I assumed it was repaired and not in bad condition. However, when I asked the salesman what type of return policy, warranty or even inspection their vehicles came with, he said none of the above. So, I ordered a PPI (Pre Purchase Inspection) for $275 and it was the best money I ever spent...saved me a $16K+ mistake. Not only had the rear end damage not been repaired, but the engine gasket was leaking oil too...this $16K car needed more than $5K in repairs...not including the needed new brake rotors and pads. Some poor soul is going to end up with this vehicle and I pity them. read more

I cannot express my distaste and dissatisfaction with this "dealership" enough. Not even a year in with my BMW x5 from here and it's already having MAJOR issues. I am beyond relieved that I spent the extra money on the extended warranty. I just picked the car up today from BMW who had to replace the alternator and the battery. I am not a new BMW owner and I have a feeling the transmission is going as well. THE BATTERY AUTO TRADEMARK PUT IN THIS CAR WAS NOT THE RIGHT BATTERY FOR THE CAR; it was too small and was not producing enough voltage which has now caused electrical issues with the car and caused the untimely death of the alternator. This place is a giant scam and sells cars that look attractive but actually have major, hidden issues. I contacted USAA to have them removed as a "preferred dealer" because no one, especially a veteran or their family should be subjected to a car from Auto Trademark. I have a 14 year old x3 with twice the mileage that I bought from BMW and has never given me an issue. It's worth the extra money and much better customer service to just buy direct. Also, upon posting my previous review, I received a text and voicemail from Jeannie, the saleswoman, requesting that I speak with her and take my negative review down. Not going to happen- PLEASE SAVE YOURSELF SHORT AND LONGTERM AND DO NOT BUY FROM THIS PLACE. read more

Drove a long way to look at vehicles and I don't remember the name of the sales guy we spoke to but he took the car we wanted said we can test drive it and never came back to check on us. He didn't even try to sell on buying anything. We felt like we were wasting his time. Terrible experience read more

Very bad customer service from that lazy annoyed sales person i got over the phone . I called on May 22nd at 4:00 pm inquiring about a BMW Z4 coupe they have in the lot . I asked the salesperson if there is any room for negotiation on the price , he just replied No there are prices to sell ( buddy if they are priced to sale why , this particular car been on the lot for a minute ) i understand that policy anyway but he could of been more welcome and eager to sell the product . If i took the time to call you , it means that i am interested , show that you are interested as well . Then i asked to speak to a sales manager , he just denied to transfer me to him and asked me why i want to talk to him . Lol this is beyond ridiculous . If it's the way how you do business . Il' take my money elsewhere . By the way this guy has a heavy accent and no skills in sales . Bye read more

This is the worst car dealership I ever brought a car from. I put down 4,000 dollars on a 2012 GMC Arcadia and come to find out. It had a major oil leak, that they wanted me to pay for... After 30 days of having this vehicle.I feel as if they have no care or remorse for young hard working African Americans if asked me.The issue with the oil leak cost a 1,000 dollars to get fixed. They originally agreed to pay for it... until they found out how much it was going to cost, so in return. They wanted me to pay half. Which infuriated me after a $4,000 down payment . I would not recommend this dealership to no one. Not only that. After a heated argument in regards to this issue. Mr. Farnham called me a BLACK MOTHERFUCKER!!! Physiologically and emotionally, I can't explain the frustration I feel in regards to me already being a struggling Black male entrepreneur in contrary to what's already going on to African American men in this country today. This is my opinion, and will not be taking lightly on my behalf. I commemorate other customers that was treated fairly but obviously... I wasn't, and will be dealt with accordingly. read more

Bought a Lincoln mkx awd elite from here a year ago and one year later $3,000 worth of repairs done, I need a new transmission and transfer case because the truck is done now, they can come get it. Salesman Farhan is a joke. superior protection plan is a joke even if the parts are covered they still don't want to pay it. I'm thinking about taking them to court because of the lemon laws. read more

Thank you Farhan Nawaz and Jeannie Garner for making my experience at Auto Trademark a positive experience. Both Farhan and Jeanne followed up with me after sale and made sure everything with my BMW 535i purchase was superb. It was! Thanks for taking care or me and getting me into the car of my choice!!! Highly recommend working with this team! Thanks again! Steve Leary read more

I have nothing but good things to say about my experience here. I drove down from NJ to VA to purchased a 2007 Jaguar XK. After a PPI, I had only asked to have the rear tires replaced and Farhan was more than helpful with doing so. When I got to the dealership he told me he also took care of a couple other items I did not even ask to be taken care of. I was very impressed. Thanks for the customer focused purchasing experience! read more

My 22 year old daughter bought a 2010 Subaru Forester from these guys 2 weeks ago. She did her research and we drove from MD to see the car and test drive it. She liked it, did the paperwork, and off we went. When we got home she realized that the keyless remote wouldn't work. I took it back to them and they replaced the battery but that didn't fix the problem. They told me that we were responsible for buying a new one. They are $178.00 with another $65.00 programming fee. I find that incredibly shady and underhanded that they didn't share that information with us at the purchase. It wasn't a deal breaker...but it certainly isn't a good way to do business. read more

Great experience at Auto Trademark, Greg assisted us purchasing our new Chevy Silverado. As soon as we arrived got greeted and the truck was ready for a test drive. Fast and easy, keep up the good work. Would definitely recommend! read more

Thank you Farhan and Greg for great customer service! I asked for a pre-purchase inspection and they allowed me to drive it to a mechanic. They fixed what I asked to be fixed. Thanks for a smooth car buying process! Our Toyota is awesome! read more

I'm appalled at the treatment I received from your dealership today. I am a first time car buyer and I was treated like an uneducated teenager. Your sales associate, Mr. Nasir was rude and curt during my inquiry of a used car, quoting me ungodly loan rates under my father's co-signing and completely unaware of your TrueCar affiliation, your website claims to be associated with. For someone who claims to "be in the business for decades" clearly has no comprehension of finances and appropriate attitude for this industry. Unprofessionalism, misinformation and egregious misrepresentation of customer care, I am speechless as to the lack of interest towards a customer pursuing a car in their inventory. Needless to say, I suggest you reevaluate your website and associate. Altogether, sketchy and would NEVER recommend. read more

Recently purchased a previously owned Land Rover LR2 from Auto Trademark in Manassas. Saw the vehicle on their website and stopped in to have a closer look. Greg Ortiz worked with us and after a test drive we left without any pressure to buy at all. After looking at several other Rovers we decided to look closer at their LR2 again. I asked if it would be OK to take it to a Land Rover specialist for a pre-purchase inspection. Greg and the owner said "No problem at all!" I picked up the car, had it checked out and returned it to them in a few hours. At that point we decided to put a deposit down on the car to be sure we wouldn't miss out on it over the weekend. We came back in on Saturday evening and purchased the car. Greg was great to work with. He was very honest and upfront about the entire process and what we should expect. We had intended to get our own financing but Greg was able to find an interest rate a couple points lower than USAA had offered us. He also was able to offer an extended warranty at a better deal than USAA had. The entire process was very efficient and smooth and we thank Greg Ortiz and Auto Trademark for a fair and honest deal! Look forward to doing business again. read more

My BMW 750i was destroyed last night by a DRUNK DRIVER while I slept. I am in the market again for the SAME CAR. And again, I am taking my business to farhan. Hopefully, they can help me out AGAIN! Great place great people! read more

We purchased a vehicle from Auto Trademark roughly 24 hours ago, so this review is for the initial purchasing experience only. However, this place was a breath of fresh air after multiple very poor experiences at other dealerships in the area. We worked mostly with Greg and Zeeshan, and they were particularly awesome - friendly, patient, and helpful. The whole team was pleasant to do business with. One thing that particularly stuck out to us, compared with other places we had recently visited, was that they not only allowed us to take the car to our mechanic before purchasing, they encouraged it! When the mechanic found a couple of very minor flaws, Auto Trademark took care of them quickly. Once we decided it was the car for us, the purchase process was very quick (less than 30 minutes). I know we are only 1 day in, but we feel like we got a great deal! If you are in the market for a used car in the area and tired of feeling like you're being cheated at every turn, give Auto Trademark a try! We're glad we did. read more

I live in North Carolina, over 200 miles from Manassas. I found a very nice looking Toyota Sienna at Auto Trademark via an ad on Autotrader.com. The van was listed for a very attractive price on Autotrader.com, $2K less than on Auto Trademark's website. I got in touch with Jeannie Garner at Auto Trademark, and she confirmed the lower price and arranged to have the van dropped off for inspection by an independent mechanic. When I came to pick up the van, Jeannie had all the paperwork ready, and there were zero hitches. This may be a used car lot, but it was bustling and friendly. Seems like a class operation. And Jeannie was terrific. read more

Bought a Chevy Tahoe Hybrid from Auto Trademark, after a year the transmission started slipping, and the Hybrid battery was dying. The mechanic said to trade it in, while it still ran, otherwise it would be about $8000. Autotrademark sells vehicles that do not last. read more

Don't go here if you're trying to negotiate on a price. When listed it was 21k and tried to sell me that car for 25k out the door with no warranty. The boss man there isn't real professional either doesn't know how to talk to people. read more

I found a car on Autotrader priced at what looked like 14,995 so I printed a copy of the listing and headed to Auto Trademark to negotiate a deal. When I inquired about lowering the price, I was politely told that the actual price was 15,995 and the 14,995 was for Vets. When I said that no where was that stated in the listing, as the 14,995 was in bold numbers at the very top of listing. She immediately showed me the listing and showed me where it said this price was only for VETS, in order to see this info you have to Click more on the vehicle description. It is toward the bottom on the last paragraph. So now the price is above the KBB and the average market price. So as a VET I should be grateful for the $1000 mark down, then she tells me the Doc fee is $899! so there goes the Vet discount on a price that is higher than what was prominently listed and above the average market price. Long story short before heading out to this dealer If you want get the actual price check the dealer website . READ THE FINE PRINT. read more

We got a decent car but the staff is not customer friendly. Instead of being honest they try to double talk and make excuses. Very poor follow up and communication regarding title transfer. You have to follow up with them. When you ask questions they get annoyed. Paid cash for a car and took 60 days to get title. They claimed there was some issue but there is no sign of it in the paperwork. It magically resolved itself the day I called. No apology for the delay. Buyer beware, they seem to be very unorganized. read more

I am sort of a repeat buyer for AutoTrademark. A couple months ago, I took my brother/sister in-law here to purchase a Jetta. They lived about 20 miles away but it was way worth it. Fast forward to 5 months later, I end up moving in the area for work and needed a second car. I did my basic searches on cars.com but AutoTrademark's selection was much better than anyone else's locally. I show up at the lot with no appointment and re-introduce myself to Farhan. He says he remembers me but who knows if he really did. That doesn't matter. What does matter is he had two cars in-stock that were within my price range and were both very clean. The 3 series that stood out to me most was the 6 speed. I test drove it, found no issues with the car mechanically, (there were some cosmetic issues, but what used car doesn't?) I told him I'd return because I was in the process of finalizing my financing. The next day I came back and the car was gone! Little did I know he put it in the back for me sort of as a courtesy hold. I was relieved to see it was still there, and after one last look at the automatic, I made my decision to make the purchase. The buying process was easy, no-hassle, no BS, no frills. They have a fixed dealer fee which is posted inside their store and charge you the mandatory city tax. You have the option of doing the registration/tags yourself, or you can have them do it. I chose the former. I know a lot of the reviews on cars.com for this place seem a little fake so always take it for what it's worth. I will definitely check back with these guys any time I or any friends/family have car-buying needs. read more

We purchased a car from Auto Trademark last weekend and it was a great experience. We worked with Farhan and he was kind, professional and patience. We first contacted Farhan the weekend before Christmas and stayed in contact with him over the holiday. He was always responsive. We took the car to our mechanic and were given the green light to move forward. Farhan helped us through the process (we already had financing) and he didn't try to sell us extra warranties or other unneeded and expensive add-ons. The car was clean and in great condition. So far so good (only been a week though). Although I was a bit sketched out because I was accustomed to larger flashy dealerships I am happy that we went with Auto Trademark. Even though they are smaller their office is clean, neat and comfy. read more

BEST Car Dealer in Town!!! There are over 300 cars you can choose from. I went to a few dealerships before i stumbled upon this one. I found a listing for a few cars they had that i was interested in. I called and amazingly a very sweet man name Zeeshan ( Zee for short) picked up and answered all my questions. I am one of those people that have a million questions so I was on the phone with him for 30 minutes, but he never tried to rush me off the phone. He answered everything, gave me his opinion at the same time respecting my opinion. I spoke to him on Sunday and went into the dealership on Monday. I hadn't decided what day i was going to come in to the dealership so I did not discuss a time and day with Mr Zeeshan. So when i got there on Monday i found out that his only day off is Mondays!!!! well, I call his cell phone number which he provided at the end of our conversation the day before just to let him know that i would have like to put a face to the voice, and surprisingly he came into the dealership 10 minutes later. So at this point i was like maybe he is being nice because he will make commission off of me, but guess what THE EMPLOYEES ARE NOT PAID COMMISSION, which was confirmed by the manager. This really shows that he loves what he does for a living and really cares about customer service. I mean come on who comes into work for a customer on their day off when knowing they wont get paid for it. BEST SALES PERSON I EVER MET, really patient and very very knowledge with cars!!! Now enough about the best sales person... The dealership was nice and clean...orther staff members were nice as well. The cars looked brand NEW!! all of them were in excellent condition! they do financing as well, but thankfully I had been saving so i paid for my car all upfront by check. . I took it to a very reputable mechanic that was familiar with the style of car and it passed with flying colors I ended up buying my car from them!!! Thanks zeeshan and other staff of Auto Trademark!!! a job well done 5 STARS!!! . read more

We bought a car from these guys -- specifically, from Harash -- and were very satisfied with the whole experience. The process was very clear and as simple as possible. We enjoy our car. Thanks and keep up the good work. read more

When I read used car lot reviews I always think to myself, yeah, you are writing a good review one month after you got the car but what happened to the car six months to a year later. I bought a 2007 Nissan Sentra here for my son in 2011. It was a great deal and the car has had no mechanical issues whatsoever in the three years he has had it. They also allowed us to drive the car from Manassas to a mechanic that we trust in Centreville to have it checked out. I had financing through my credit union so the buying process was made a little simpler but the paperwork was quick. I would say we were out of the door in about an hour. If anyone has gone car shopping in the Manassas/Woodbridge area it is very apparent how disgusting and shady 99% of the used car lots are (think Eastern's). Auto Trademark was the exception and we ended up with a great car. read more

Bought my first car from Auto Trademark in Manassas, Virginia, by far the best dealership I had visited. Cars were in very good condition, salesmen were very helpful and prices were extremely reasonable. They made buying my first car a pleasant experience. read more

I went to look at a car on 2/14/15 and ended up buying it. Drove it around for the day, but it ended up breaking down. Keep in mind this car was 100% as is. I called the sales manager, Farhan, and he called me back and told me to have it towed to the dealership. I got it back a few days later, and it ended up not being resolved. Awhile later I got the car back, with a used motor in it, broke down 2 days later. I ended up returning the car to the dealership and getting a refund. How many small dealerships will do that for you, especially with an "as is" car? Farhan is very nice and understanding, and was super helpful. Jeanie in the office is super nice and personable. They have nice cars on their lot, just be sure to have your mechanic (with any used car) look it over. I will definitely consider going back in the future for another car. read more

I rarely post ratings, but I felt like I should say something. First, I arrived at the lot 5 mins before closing and the salesmen and workers were very helpful and friendly. I test drove the car, liked it nice quality and just what I was looking for, for my first car. I put down a down payment, came back two days later to purchase the car. Everything went well and I was pleased with the sale and how everything was handle very professionally. Here comes the bad part. I was driving on my way to work 8 am rush hour traffic. Its 27 degrees outside. I noticed that the car was running weird. It felt as if the emergency brake was up, it was not. Then, I was pressing the gas and I noticed the car was only doing 20 mph, even though I was pressing on the gas hard. The brakes ceased (bind) on me. I had to pull over because of the smoke that was coming from my car. I had to get the car towed. I had to walk 3 miles in 27 degree weather to my job for which I was late. Right now I am in the process of speaking with the dealership to find out what they plan to do with the car they sold me which I can no longer drive. I didn't even have the car for a week, or get to use a full gas tank before the car broke down. I am not happy. This being my first car purchase I wanted this experience to go as smooth as possible. This has been a headache, an inconvenience and created a hole in my pocket for the tow. I did not give Auto Trademark 0 stars (which I would like to) because they had good customer service skills and they handled my paperwork quickly and efficiently. However i wish I could have given therm a full 5 stars but my new car braking down in a week is not acceptable. I will write another review to let you know how they handled this situation. Hopefully, I will have good things to say. read more

So....I'm SO glad I was patient in my search for the exact car and price I wanted to pay. I was getting frustrated and disgusted with the car salesman I'd been coming in contact with - feeling like the status quo was dishonesty and gamesmanship. I made arrangements to test drive the car and it was still there when I got there (unlike other places - ugh). They are a family owned business and have been in business a long time. Farhan was my guy - easy going, NO pressure, and honest. When I tried my hand at haggling, he showed me exactly what they paid for the car and what they had put into the car to spiff it up for sales. I got a great deal on the exact car I was looking for. It was worth the wait and going a little further than I wanted. Thanks Farhan! read more