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    CarMax

    2.3 (19 reviews)
    Closed 10:00 am - 9:00 pm
    Updated over 3 months ago

    Services - CarMax

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    3 years ago

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    26 days ago

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    9 months ago

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    7 months ago

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    2 years ago

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    1 year ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    6 years ago

    Sold a car here today. Great place! Great people. Made selling the car easy and paid less. Can't say enough good things!

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    5 years ago

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    5 years ago

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    4 years ago

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    4 years ago

    6 months later and we still don't have license plates. so we are having to go monthly to go wait at the dmv for temp plates.

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    4 years ago

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    Ask the Community - CarMax

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    Nelson Mazda Murfreesboro

    Nelson Mazda Murfreesboro

    (78 reviews)

    I actually went to Nelson Mazda to look at a used non-Mazda vehicle. I noticed the CX90 and was…read morevery impressed. My salesperson Mack Moncada was exceptional. He took all of the time I needed to look at vehicles and was understanding when I wanted to think about it over the weekend. I went back and bought the CX 90 and I love my car. The entire process with the best car buying experience I have ever had.

    I wanted to update my thoughts on this experience because it's a masterclass in how a dealership…read morecan turn a misunderstanding into a long-term relationship. Initially, I was frustrated because it felt like the GM was aware of a major windshield crack and hadn't disclosed it. However, after speaking further, it became clear it was just a genuine internal communication error. The GM thought he had been told there was a scratch on the dash and didn't realize the extent of the actual issue. Where the scratch was located made the mixup understandable. Once the confusion was cleared up, Randy and the team at Nelson Mazda Murfreesboro really stepped up. They apologized for the oversight, gave me a visa gift card for my trouble with no strings attached, and went to work to make the deal right in hopes we could work together after the rocky start. They managed to beat a competing finance offer I had, securing me a better interest rate and a shorter term. They also replaced the windshield with a brand-new, warrantied one and included GAP and a two-year warranty. Throughout the entire process, Isaac was phenomenal. Zero pressure, high integrity, and a great advocate for me as a buyer. While the start was a bit bumpy, the way management handled the resolution proved they actually care about their customers and their reputation. I'm walking away with the exact car I wanted and a deal that actually makes sense. Highly recommend asking for Isaac and doing business with Nelson Mazda!

    CarMax - usedcardealers - Updated May 2026

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