Absolutely fantastic service at Martin's! They are timely, accurate & friendly center!read more

As a car dealer Mr. Wilson only sells quality low mileage cars that he inspects and that he can…read moreservice in the future. As a service center they are the most honest and fair as I have ever seen. They do full service from oil changes, tires to complete engine replacement. Great family owned, honest business that I highly recommend.

This place is the ultimate rip off. I bought my car from them Halloween 10-31-23, I bought a 60000…read moremile warranty (which really wasn't an option it was just in my paperwork) for $1000. My blower motor on my ac went out in Dec 2025 with under the mileage warranty left. They wanted me to pay 818.00 for the blower motor, oh its not covered under the warranty we sold you. Sorry its a Buick not a VW but you sold it to me. I told them put my car back together, I will pick it up. I bought the part including shipping for 53.79, my son installed it in less than an hour (nope he's not a mechanic) working perfect. Oh but we want your business. I wouldn't send my dog there to buy anything let alone recommend them.

The service department here is terrible. I had a 10:30 appointment for a recall. I was waiting in…read morethe waiting room for it. At 1:00 they come over and Aksum if I want a loaner . When I go to the desk to do the paperwork on it I find out my car is still sitting in the yard! For 2 and a half hours they hadn't even touched it. Why make a 10:30 appointment if they can't keep it. If you need work, go to another dealer.

About four years ago, bought a 2007 Focus here. Two years later, bought a 2012 Scion. Still using…read morethem on a regular basis. Both have been excellent cars, with no unpleasant surprises. Honest, helpful, and professional. When I need another car, I'll be going back to Goebel's.

They changed the oil in my mom's car pretty quickly overall when I took it here the other day. The…read morewait was less than an hour. I received very professional service from Nelson, nice guy who honored the oil change coupon emailed to us just as advertised. I mentioned the tires were low on air and they took care of that too. Waiting are is nice with coffee, cold bottles of water, snacks, and a small cafe for things like cookies. Places to sit and watch tv, or bring in your computer to get work done while waiting. Main complaint are the annoying sales reps here who pester you with pitches for refinancing, replacing your car with a new model, and the windshield replacement glass scam they hit you with as soon as you pull up. Yo, I'm from New York and wasn't born yesterday. All I want is an oil change not a new car!

Horrible experience today brining my car in for a simple oil change and replacing a brake light…read morebulb. First problem was somehow the Service shop broke my brake light cover. More serious issue was my check engine light came on and car was making noises from engine compartment. since my oil was just changed I checked the oil level just to discover there was no oil. Had to call a neighbor to take me to the auto parts and I end up putting in 3.5 quarts of oil. Call the dealer and their response was we will have someone call me back tomorrow. No assurances made to bring The car back again for an engine check, no offer to refund or five Me the oil change for free due the 2 mistakes made. Nothing done to make me feel secure that they would own all the mistakes made.

Great place got to deal with the owner he was a very nice family man who didn't play around.Even…read morewith my kids acting crazy he made sure that I was happy with my service and got me out the door fast and efficient

From the owner: Welcome to Wise Auto Sales, located in Ocala, FL since 1996, where you come in as customers and…read moreleave as friends! We take pride in everything we do here at Wise Auto. We treat every customer with respect and listen to each and every need to make your car buying experience a pleasant one, not a dreaded venture you hate doing! We are family owned and operated and have been in business for over 20 years! During which we have earned the trust and respect of loyal customers in the community and will strive to continue running a fair, honest business that goes above and beyond the normal car sale process. We know the importance of buying good quality cars and do our best to make you feel happy about buying your next used car from Wise Auto Sales. Stop in and see the difference! Where you come as customers and leave as friends!

Go see Danielle if you are looking for a great experience buying a BMW. Having been in sales, I…read morereally appreciated her low pressure but honest and straightforward approach. When the car came in they made it an experience with cake and flowers for my wife and a really great presentation. Danielle knows the cars well and of course we love our X3! Kudos Danielle......Gary and Angelique

On Saturday, I scheduled a test drive of a truck they had for Sunday right when they opened. I had…read moreadvised her that I was driving from two hours away and that if it sold Saturday before they closed, for someone to call, text or email me, as I would be on the road before they opened Sunday. Arrived Sunday on time, to see a sold sticker on the truck. No call text or email. No professionalism or courtesy. When I went in and complained about that fact, the salesman just blew me off. Emailed the GM later in the day, no response whatsoever. Like a lot of terrible dealers, they will lie to you about availability just to try and get you on the lot to sell you something else. Not a huge deal if you just down the street, but this cost me a tank of gas and almost an entire Sunday. Would not recommend if you expect any kind of honesty or professionalism. Buyer beware, they will waste your time....

terrible service and misrepresentation when car was sold The…read moredealer made many misrepresentations, one of which was a loaner car will be provided during service and they claim that the service was quick where it's just the opposite you cannot reach the service advisor. Everything is with texts and no phone contact or updating.

I dealt with Luke Quarters the service manager, who was very knowledgeable and provided excellent…read moreservice, and above all else was very honest.

Headline: $150k ESCALADE GUTTED AT 4,700 MILES - LIES & ZERO SUPPORT FOR LOYAL CUSTOMER…read more The Bottom Line: If you expect the "Premium" service Cadillac promises for its $150k flagship, stay far away from Sullivan Cadillac. In the last year, I have purchased two flagship GM vehicles, spending nearly $250,000, and this is the treatment I receive in return. AVOID THIS DEALERSHIP AT ALL COSTS if you value your money, your time, and the integrity of your vehicle. The Failure & Substantial Impairment: My 2025 Escalade has only 4,700 miles and is currently sitting in pieces after a catastrophic electrical failure where both AC screens and control displays were flickering and failing, leaving me with no way to control the vehicle. Following GM Engineering, the dealer gutted the entire front dash and interior to replace the wiring harness. The repair failed. They are now "guessing" with an entire radio assembly on an indefinite backorder. This invasive teardown has substantially impaired the structural integrity, safety, and future resale value of my asset. Management & Service Misconduct: * Edwin Mejia (Service Advisor): Beyond dismissive with a consistently negative attitude. I am the one constantly chasing him for updates. Most critically, Edwin explicitly lied to buy time, claiming the wiring harness was being replaced following a "software update"--only to admit later that no such update even exists for this car. He had no loaner available on Day 1 and has never reached back out to provide one, leaving me stranded for 8 days (and counting) in direct violation of Cadillac's warranty. * Richard Gruber (General Manager): I escalated this directly to the GM to get real answers and see if this unprofessional attitude would change. Everything has remained exactly the same. There is a total lack of accountability for a high-value, loyal customer. The Result: A gutted $150k vehicle and zero respect for a client who has invested a quarter-million dollars in GM products this year. Do not trust Sullivan Cadillac with your investment.

I bought my Pacifica from Joey Frampton on line. The transaction was smooth and flawless. Since I…read morehad to travel 4 hours to pick up the car I asked that he have everything ready for me to sign and return home. When I got there he had it all together, I bet I was back on the road in 15 minutes. I would not hesitate to deal with Joey again. Thanks

This dealership is the greatest!! I had been jerked around by a dozen other dealers looking for a…read morevehicle. Some added so many extra fees that they added $3-4K to the vehicle price! Doc fees? Cleaning fees? Inspection Fees? Certification fees? REALLY!??! But not the guys at Motor City! Bryan and Thomas were great to work with. And very patient, which was great because I am in Georgia, so we had to do an out-of-state purchase. But all went smoothly because of their attention to detail and customer service! I can't thank them enough!

I highly recommend Motor City of Ocala! My son purchased his first car there and we couldn't be…read moremore excited about it! Trevor was very helpful and kind throughout the entire process. He helped my son find the perfect car to fit his needs. Trevor made him feel very important and treated him with the utmost respect. The entire staff there make you feel so welcomed. I would absolutely purchase another car at Motor City!

Do not buy cars from them their interest rates should be illegal. They are all nice and sweet tell…read moreyou sign them papers. But when you call because your car is falling apart it's not their fault.

I have made numerous attempts to purchase a vehicle from drivetime over the past two weeks and the…read moreexperience has been more than difficult. The vehicles are marked up ridiculously, and the sales manager in Ocala is someone with more excuses than you can imagine. From lies told about the vehicle condition , to calls unreturned, to numbers changing constantly and refusal to provide payment information, and on and on Just don't ! There are reputable places to go.. these people rely on an individual's desperation and will tell you anything to make a sale but the truth isn't,t one of them. The vehicles are not inspected as they promise, they are often high mileage, damaged and not even washed. They pray on people who are simply desperate to get a car no matter what and will not be honest. Shame on Drivetime...