This place is the ultimate rip off. I bought my car from them Halloween 10-31-23, I bought a 60000…read moremile warranty (which really wasn't an option it was just in my paperwork) for $1000. My blower motor on my ac went out in Dec 2025 with under the mileage warranty left. They wanted me to pay 818.00 for the blower motor, oh its not covered under the warranty we sold you. Sorry its a Buick not a VW but you sold it to me. I told them put my car back together, I will pick it up. I bought the part including shipping for 53.79, my son installed it in less than an hour (nope he's not a mechanic) working perfect. Oh but we want your business. I wouldn't send my dog there to buy anything let alone recommend them.

The service department here is terrible. I had a 10:30 appointment for a recall. I was waiting in…read morethe waiting room for it. At 1:00 they come over and Aksum if I want a loaner . When I go to the desk to do the paperwork on it I find out my car is still sitting in the yard! For 2 and a half hours they hadn't even touched it. Why make a 10:30 appointment if they can't keep it. If you need work, go to another dealer.

About four years ago, bought a 2007 Focus here. Two years later, bought a 2012 Scion. Still using…read morethem on a regular basis. Both have been excellent cars, with no unpleasant surprises. Honest, helpful, and professional. When I need another car, I'll be going back to Goebel's.

I was in town to visit family and took my car for service. The staff was friendly and the service…read morewas quick. Prices were reasonable compared to where I am from! Highly recommend

They changed the oil in my mom's car pretty quickly overall when I took it here the other day. The…read morewait was less than an hour. I received very professional service from Nelson, nice guy who honored the oil change coupon emailed to us just as advertised. I mentioned the tires were low on air and they took care of that too. Waiting are is nice with coffee, cold bottles of water, snacks, and a small cafe for things like cookies. Places to sit and watch tv, or bring in your computer to get work done while waiting. Main complaint are the annoying sales reps here who pester you with pitches for refinancing, replacing your car with a new model, and the windshield replacement glass scam they hit you with as soon as you pull up. Yo, I'm from New York and wasn't born yesterday. All I want is an oil change not a new car!

Great place got to deal with the owner he was a very nice family man who didn't play around.Even…read morewith my kids acting crazy he made sure that I was happy with my service and got me out the door fast and efficient

From the owner: Welcome to Wise Auto Sales, located in Ocala, FL since 1996, where you come in as customers and…read moreleave as friends! We take pride in everything we do here at Wise Auto. We treat every customer with respect and listen to each and every need to make your car buying experience a pleasant one, not a dreaded venture you hate doing! We are family owned and operated and have been in business for over 20 years! During which we have earned the trust and respect of loyal customers in the community and will strive to continue running a fair, honest business that goes above and beyond the normal car sale process. We know the importance of buying good quality cars and do our best to make you feel happy about buying your next used car from Wise Auto Sales. Stop in and see the difference! Where you come as customers and leave as friends!

While traveling from Tallahassee to Boca Raton for a work conference, I experience a loud "pop" in…read moremy car just south of Gainesville. I immediately pull off the interstate thinking tire blow-out but upon inspection all the tires appear in proper working order. Looking under the car, everything is clear. The on-board monitoring system shows no alerts so I pull back onto the interstate and continue towards Boca Raton. Although there are no warning lights/alerts, the car is unusually loud. I stop for gas in Ocala and decide I better have someone look at the car. Searching on my phone "Ocala BMW" I find the gas station is .3 miles away from the Ocala BMW dealership - what a lucky gas stop! BMW Ocala is open so I pull into the service lane. The reason I am writing this email is because of what happens next or better - who happens next - Robert Czaplicki. Mr Czaplicki immediately comes to the rescue! After a brief chat about the car and the urgent need to get to Boca Raton, Mr. Czaplicki jumps into action. My car is in the service bay and within 30 minutes the car problem is diagnosed. My car needs a major part replacement (something to do with the car air flow system) requiring a lengthy repair. Knowing I am in a time crunch, Mr Czaplicki improvises with a few minor adjustments and gets me safely back on the road in time to make the meeting in Boca Raton. Mr Czaplicki displays what is hard to find these days - a real professional with interest not only in the car but also my personal situation. The service department might easily say "sorry" we cannot fix it today but instead go above and beyond expectations making my car safe to drive and all within a brief 30 minute window. As a female traveling alone, I cannot express enough my gratitude to Mr. Czaplicki for his sincere interest, kindness, honesty, understanding, and professionalism. Mr. Czaplicki scores a Perfect 10 for the Ocala BMW service team! With sincere thanks, Elise

Go see Danielle if you are looking for a great experience buying a BMW. Having been in sales, I…read morereally appreciated her low pressure but honest and straightforward approach. When the car came in they made it an experience with cake and flowers for my wife and a really great presentation. Danielle knows the cars well and of course we love our X3! Kudos Danielle......Gary and Angelique

terrible service and misrepresentation when car was sold The…read moredealer made many misrepresentations, one of which was a loaner car will be provided during service and they claim that the service was quick where it's just the opposite you cannot reach the service advisor. Everything is with texts and no phone contact or updating.

Enjoyed my recent car-buying experience at Porsche of Ocala. Salesman Robert Cousin was a pleasure…read moreto do business with. In my opinion, the sales staff is straightforward and honest. Got the car I wanted at a good price. The negotiation was open and friendly. I recommend this business.

We only buy from Sullivan Cadillac. They have great service great deals and we love working with…read moreRonnie Rodriguez. He's very professional and helpful and gets us good deals. Thank you Ronnie and Sullivan Cadillac!

I'm a woman in a male dominated industry and I know a bit about cars, construction etc. I'm also…read moreno nonsense. Did my research and had been here the day prior to see the vehicle of interest. I was ready to buy. Walked in and was greeted to find out the sales person I had talked to the day prior, who I liked, had an issue and was not going to be working that day. The minute the new sales person opened his mouth I knew this was going to be a challenge. I told him that I was here to buy a certain car and pointed to it. I provided him with the bottom price the sales person the prior day had given me and said he would take a look. He disappeared for 20 mins cane back and then started the sales game with me including the "hun" sweet talk crap. I told him I expected no nonsense or haggling and wanted to get the transaction done and leave. I'm straight forward and what should've been a couple hours turned into 7 hours without providing lunch. They kept adding to the price of the car playing the sales game. After leaving, I find out they were supposed to get the luxury floor mats that were in the car and they traded out them and gave me the cheap ones etc. Finally the torture was over and I left! I was over it and tired of being treated like a stupid weak female by a team that had obvious East coast, old school sales tactics. Seems to be a thing here. With the purchase I received the first oil change free. Even though my gut told me not to go back I thought to myself... "Well maybe the service staff is different". My service writer was awful and immediately sat me down and wanted to charge me for an alignment when they hadn't even looked at the car, it was still sitting in front of us. I asked him why he thought it needed an alignment and he said "Well it's a good idea to keep it in good alignment." Oh geez... give me a break they hadn't even put it on the rack. To shorten this story I will just say he didn't just want to do a "free" oil change and ket me leave. I did finally leave with just the oil change, they washed the car but didn't dry it so there was spots all over it. The sales department sends me emails continually telling me that the car has decreased in value by about $20K but they will give me a great trade in value to upgrade to a new car even though this one is only just under 2 years old. Nope not going back!

This dealership is the greatest!! I had been jerked around by a dozen other dealers looking for a…read morevehicle. Some added so many extra fees that they added $3-4K to the vehicle price! Doc fees? Cleaning fees? Inspection Fees? Certification fees? REALLY!??! But not the guys at Motor City! Bryan and Thomas were great to work with. And very patient, which was great because I am in Georgia, so we had to do an out-of-state purchase. But all went smoothly because of their attention to detail and customer service! I can't thank them enough!

I highly recommend Motor City of Ocala! My son purchased his first car there and we couldn't be…read moremore excited about it! Trevor was very helpful and kind throughout the entire process. He helped my son find the perfect car to fit his needs. Trevor made him feel very important and treated him with the utmost respect. The entire staff there make you feel so welcomed. I would absolutely purchase another car at Motor City!