I was in town to visit family and took my car for service. The staff was friendly and the service…read morewas quick. Prices were reasonable compared to where I am from! Highly recommend

They changed the oil in my mom's car pretty quickly overall when I took it here the other day. The…read morewait was less than an hour. I received very professional service from Nelson, nice guy who honored the oil change coupon emailed to us just as advertised. I mentioned the tires were low on air and they took care of that too. Waiting are is nice with coffee, cold bottles of water, snacks, and a small cafe for things like cookies. Places to sit and watch tv, or bring in your computer to get work done while waiting. Main complaint are the annoying sales reps here who pester you with pitches for refinancing, replacing your car with a new model, and the windshield replacement glass scam they hit you with as soon as you pull up. Yo, I'm from New York and wasn't born yesterday. All I want is an oil change not a new car!

Said, "Bye!" To my Subaru Ascent (sadly), but, "Heck yea!" To my Honda Odyssey!!!…read more I really needed the extra space for my family and although my Subaru had third row seating, the space was not cutting it. I was sad to leave my Subi but super happy to get a van. Not only did I get a newer model vehicle, I got what I needed in price and value! I highly recommend Auto Max Ocala. Everywhere I went they wanted to screw me on payments and everything else quite frankly but Automax did amazing.

Whoa! Superb guys at Dealership treated this Senior Citizen and her Dog like a Queen!!! Thanks…read moreFrank, Ramon & Matt! Easiest, least stressful transaction. I called the Dealership, got invited in, test drove the exact vehicle I wanted for WAY less $$$$$ than everyone else I contacted. Sweet Crew!!!!

These guys are miracle workers…read more I showed up, near closing, on the weekend, two hours from home, with a dead alternator in my 2010 Honda Pilot. Turns out I also had a blown spool valve, which was very rudely dumping oil all over the alternator. I assumed that I would have to Uber home, and pick up my car another day. Nope! The expert mechanics had my car fixed, in about an hour, and I was able to drive home. They did warn me that they had to use an aftermarket alternator, and that it would likely only last 6-12 months, but I should have at least that long to save up, for a Honda alternator. No worries! Unfortunately, the aftermarket alternator only lasted two weeks. This is not Honda's fault. Rather, the blame falls to the aftermarket company that built it. I limped the Honda back there, and they checked it out, confirming that the alternator was toast. Since they were not expecting me, they did not have the OEM alternator in stock, which meant leaving it overnight. These guys have a corporate arrangement with a nearby rental company, so I was able to get a car for the night, at a really good rate. I also had my $2,000 e-bike on the rack of my Honda, so they stored my car inside. I showed up the next morning, and my car was finished very quickly, and they took the cost of the dead alternator, out of the cost of my OEM alternator, and did not charge for labor. This is service above and beyond. Kudos, to Charlie, Javier, Chad, and all the other awesome people working there! Oh! Edit to add: Because I mostly drive clunkers, I don't go to dealers very often, so this may be perfectly routine, but it was the first time I've ever seen it, and it really impressed me. About 20 minutes in to the repair, my phone pings. It's a video from the mechanic, showing what's going on with my car. How cool is that?!

I had such a wonderful experience at Honda of Ocala while getting a car for my teenage daughter. As…read morea mom, making sure my daughter had a safe and reliable vehicle was extremely important to me, and Rachel Logsdon made the entire experience so much easier. Rachel was kind, patient, and very knowledgeable. She took the time to listen to what we were looking for, answered all of our questions, and never made us feel pressured. She made sure we understood everything and helped us find something that we felt comfortable putting our daughter in. I truly appreciate how welcoming and professional everyone at Honda of Ocala was. Watching my daughter get so excited about her new car made the experience even more special. I would absolutely recommend Honda of Ocala and Rachel Logsdon to any parent looking for a vehicle for their teenager!

Salesman did not push us, got what we wanted and are enjoying our Grand Hylander Hybrid very much…read more Thank you Calvin.

Amanda was our "salesman" and she was fantastic, low pressure, very knowledgeable and very good to…read morework with when buying a car.

Pete in sales is the best. Extremely professional. Follows through on all his promises.read more

Paid 35000 for a beautiful ford ranger , as soon as it was paid off first major expense 6000…read moredollars . They take advantage of senior citizens when the service your vehicle, charging for repairs you don't need then your vehicle starts to break down....

Sean, Thanks for…read moreyour patients with us. So, far everything is all good with our 2016 Soul. keep for many good mile. Ceylan & Paul

I have to say that my experience with Jenkins Kia of Ocala has not been a good one, and my most…read morerecent experience left me extremely disappointed. I own a 2022 Kia EV6, and I'm dealing with a serious issue where the audio system has completely stopped working. It's not JUST the radio....my rear parking sensors and blind-spot sensors detect objects and vehicles, BUT the audible warning sounds and beeping no longer work. I guess what really bothered me here was the dealership's attitude when I brought the issue to them. I was quoted approximately $2,000 to $4,000 for the repair, and the reaction I received was incredibly casual. There were grins, chuckles, and an almost amused attitude about how expensive the repair was going to be. I found that extremely inappropriate, especially when you're talking about a customer potentially facing a $4,000 repair bill. I then did my own research and discovered that Kia has already issued official service documentation for 2022 EV6 vehicles addressing noise, no-sound, and intermittent no-sound issues involving the external amplifier. Kia Service Action SA520 provides a specific procedure for replacing the external amplifier. Kia Service Action SA520⁠. Knowing that, being quoted $2,000 to $4,000 and watching the staff grin and chuckle about the cost left a very bad impression on me. Needless to say, I will not be bringing my EV6 back to Jenkins Kia of Ocala for this repair. I expect better ... esp. involving the vehicle's sound and safety warning systems that apparently already has been heavily documented by Kia.

I drove over 90 minutes from Palm Coast to have my 2020 G70 serviced at a dedicated Genesis…read moredealership rather than the Hyundai dealers I've been using. Wow! I am so glad I did. First of all, the facility is absolutely gorgeous and exudes luxury. The staff is knowledgeable and welcoming and treats you like a valued customer. The waiting area and restrooms are comfortable and upscale. The service? Impeccable. I needed a recall handled. The Hyundai dealer said they would need my car for the full day and no loaners were available. At Jenkins Genesis, the service was completed in an hour and after another 15 minutes my car was hand washed, dried and ready to go. The drive was well worth it and I will make this my dealer of choice from now on.

Their service department is excellent! Always top notch maintenance and welcoming. A 10 on a 10…read morescale.

Absolutely fantastic service at Martin's! They are timely, accurate & friendly center!read more

As a car dealer Mr. Wilson only sells quality low mileage cars that he inspects and that he can…read moreservice in the future. As a service center they are the most honest and fair as I have ever seen. They do full service from oil changes, tires to complete engine replacement. Great family owned, honest business that I highly recommend.

So they are called another dealership now. Is it the same people????…read moreBought 2 autos and good results from the experience

these people are straight crooks! ever since they switched from Deal Time to You Drive Auto they…read moreare rude and they over charge me every other week. I bought my truck 3 years ago and I've had insurance the whole time yet they still charge me $800 for gap. you know they are criminals when they can't even give you one number they have 3 different amounts of what you owe. They get nasty and with me and hang up while they are trying to repo my truck all because the guy lied to me and then changed up the price when I had him on speaker in front of the tow truck driver even she says these people are scum! that's ok I hope you guys are on the up and up with the BBB because I just got off the phone with them

Bob and Jack both are very kind salesmen, we have purchased many vehicles from Bob and he always…read moretreats us right. We highly recommend Baseline Auto Sales.

I hate car buying, I spent 4 days on Rt 200 at the big dealerships looking to buy a car , so…read morefrustrating them playing games, adding $$$ after hours of negotiations , ( also we will add $1000 if you pay cash because you aren't using our loan service ) and you must buy this extra warranty etc on the Sunday I accidentally pulled into the wrong small car lot looking for a car I had seen advertised ( it was a mile up the road ) I saw Baseline had a nice car and started talking to the salesman, what a nice guy, no pressure answered all of my questions, showed me the car fax report, no extra for paying cash I researched the car and it was a good price 2019 with only 36,000 on the clock, gave me double for my trade than the big dealers offered. VERY HAPPY PURCHASE, I'll be back