The Hertz Sales Team of Jose Andrade (car sales) and Heather Sublaban (finance manager) in…read moreStockton, CA, helped make our automobile purchase the most pleasant and memorable experience possible. Jose welcomed us with a warm smile and was extremely patient in taking the time to answer all of our questions. Heather was very friendly and worked together with us to streamline the financial process; painless. Both went above and beyond in providing excellent customer service when Jose noticed the cabin air filter was due to be replaced and immediately arranged a complimentary service at a local dealership for us closer to our home. However, the moment that closed the deal was when after approximately 30 minutes of searching high/low, and leaving no stone unturned, Jose secured a complete charging kit for us in our purchase. Thank you, Jose and Heather, for providing such wonderful personal attention and helping us feel like family; going above and beyond. Bottom Line: 5 Stars (highly recommend)

I never got my personal belongings back. I continually got the runaround and will never be able to…read morereplace my items.

Service hourly rate isn't cheap but work done was as promised. Service manager was communicative. I…read morewould take my GM vehicles here again if needed.

Just purchased a 2026 Equinox and had a great experience with Jake and Reter!…read more They were kind, fair, and very knowledgeable, with no pressure or pushy sales tactics. Jake was communicative beforehand, answered all my questions (and there were a lot!), got us a great deal, and had everything ready for us when we arrived, which made the process quick and easy. Reter was clear and honest in finance with no surprise add-ons. First time I can say I enjoyed buying a car, and I would buy from them again. Thanks, Jake and Reter!

Greatest representatives of all time. I've never been so grateful for a dealership from the top…read moredown. Thank you Bob for making me three year dream come true and fighting to get me the best rate possible, Miguel was amazing and helped me out with getting my hertz rental returned so I didn't have to drive out to San Jose, and Leo was just an absolute vibe with how chill and accommodating he was with everything. Worth flying out from Los Angeles for this because everywhere in So Cal was trying to have any deal make sense on their side only.

What an amazing experience! We shopped around at several dealerships before finding our way to…read moreStockton Dodge, and I'm so glad we did. From the moment we walked in, we were greeted by Billy, one of the sales associates, whose personality and genuine kindness stood out right away. I had my heart set on a Jeep 392, though it initially felt out of reach--even after an $18,000 discount. We tried to make the numbers work that first day, but it just wasn't the right fit, so we left without making a purchase. After sleeping on it, we decided to come back the next day with a fresh perspective. Even though the dealership was very busy on both days, Billy and the team still spent a great deal of time with us, answering questions and walking us through everything with professionalism and patience. With some adjustments on my end and help from the dealership, we were able to land on a payment plan that made perfect sense. I couldn't be happier with the outcome. A huge thank you to Billy, Ruben, and Tammy for making this such a smooth, enjoyable, and professional experience. Their customer service was truly exceptional. I can't recommend Stockton Dodge Ram Jeep enough!

We had a great experience with salesman, Elijah. He was professional, friendly, and very thorough!…read more He showed us multiple features of the car we test drove, and was very patient and let both my husband and me test drive the car as long as we needed. I highly recommend the quality of service we received at this dealership, due to the attention, expertise, and professionalism of Elijah Corrica.

I recently purchased a new vehicle from Mercedes-Benz of Stockton and had a seamless, great…read moreexperience from start to finish. My sales representative, Elijah, was incredibly helpful and truly went above and beyond throughout the entire process. After we agreed on my trade-in and new vehicle purchase, I had a dinner to attend and didn't have time to complete the paperwork that evening. To make things easier, their team prepared all of the documents ahead of time and scheduled me to meet with finance the following day. When I arrived, everything was ready to go, and my car was fully detailed and waiting for me with a huge bow on it! I'm absolutely loving my new vehicle and really appreciated how smooth and accommodating the entire experience was. I would highly recommend Mercedes-Benz of Stockton if you're considering your next vehicle purchase!

For starters I would never go back to this auto sales I bought a car for 7k and I paid cash! the…read moreshocks where shot and the eng mounts were gone witch caused my control arms to go out they didn't take care of me as they should have worst car place ever do not go here ! They lied about the car and said it was a good car and ran good not good customer service if you ask me

I bought a suv from fat city an I loved it . They also had great customer service and still does.read more

Applied for a 2015 Honda Accord and got approved for a 2017 Honda Civic. John and Nas are very kind…read moreand were ready to help me get a car. It was no pressure, got to test drive, and ended up choosing the right choice. The process was smooth and ended up driving off that day! Highly recommend if you're looking for a great car in excellent condition!

Bought an 07 Honda Accord and it runs amazingly! Made the whole process a breeze and got me in and…read moreout quick with my new car. Very friendly people, highly recommend if you're looking to purchase a great used car.

Worst dealership ever. I got a 2000 s430 Mercedes Benz and he told me it was a perfect running car…read morenothing wrong it all at but he lied straight to my face and I dropped $4000 cash do not come here at all I had my car for 2 days and my transmission wasn't shifting at all I couldn't drive it for a while and I asked if he can fix it like he promised he would to fix anything that was wrong with it but he wasn't returning my phone calls my fan for air went out and my front tire was cracked he didn't tell me that either I had to get new rims and tires put a lot of money into it and more and more bad things kept happening for no reason do not buy a car from here it's not just me either I've had people get Messed up cars from him he lies and don't even let you bring the car back leave you with a piece of junk bad business man dude named "bill".

My car had a clogged charcoal filter, and leaking power steering pump but that was not even the…read moreworst part. The worst part was the owner of this dealership did not submit my paperwork to dmv, it took me 5 months to get my plates and when I called dmv they told me the dealership never sent in the paperwork. Additionally over a year later I find out the car has a lein on it from jb auto sales when I paid cash for the car. Then when I called to try and get the lein off the owner was very rude and even called me a moron saying I needed to pay off my car first, when I paid for the entire car upfront in cash.

From the beginning to purchasing our new vehicle today until the end all the way to the financing…read moredepartment service time spent there everything was a five star experience thank you David for helping us make the right decision and leave as a happy Chevrolet truck customer

I purchased my 2021 Chevy Silverado Trail Boss from Chase Chevrolet in Stockton. This was the first…read morebrand-new truck I have ever purchased, and it serves as my daily work truck. My wife and I worked very hard to pay for this vehicle, so writing a public review is not something I take lightly. Since shortly after purchasing the truck, I noticed movement in the driver's seat whenever I turned. At approximately 22,000 miles, I brought the truck in to have both the transmission and driver's seat inspected. I was told the transmission was operating properly and that no issues were found with the seat. The visit was covered under my extended warranty, and I was not charged. At approximately 82,000 miles, I returned to Chase Chevrolet due to additional transmission concerns and again requested that the driver's seat be inspected. Once again, no transmission issues were found. However, this time I was informed that the seat track required replacement due to a manufacturer defect. I specifically asked whether the issue posed a safety concern and was told it did not. The dealership ordered the part and completed the repair, but I was charged a $200 deductible. I explained that the issue should have been identified during my first visit and requested that the deductible be waived. I was told that I should have brought the truck back sooner. My concern is that I did bring the issue to the dealership's attention years earlier, while the vehicle had only 22,000 miles. Had the defect been properly diagnosed at that time, I likely would not have incurred the deductible or experienced the ongoing inconvenience. Unfortunately, I am now experiencing additional driver's seat issues that the dealership does not appear willing to take responsibility for. I live approximately four hours away, and I have lost work time, spent money on fuel, and made multiple trips in an effort to resolve a problem that I did not create. What is most disappointing is not necessarily the repair itself, but the lack of accountability and customer service. As a business owner, I understand the importance of standing behind your work and treating customers fairly. Being told that this situation is somehow my fault, despite documenting the concern years earlier, was frustrating and discouraging. I have always been loyal to Chevrolet and hoped for a better experience. My goal with this review is not to criticize for the sake of criticizing, but to share my experience and hopefully encourage a resolution. I invested over $60,000 in this truck and simply want the vehicle and customer service experience I expected when making that investment.