The Park Lane sells its wide range of activities which eases the guilt of moving ones parents into…read morea facility. Those services are nice but reality is few people take advantage of them. This old place has been resting on its reputation and now that a new home is opposing across the street Park Lane is waking and dressing up. It's renovating its lobby and dining hall is next. It's about time. Elevators have been promised to be fixed for several years and only two of the three are operating at any given time. Management has been cutting costs and staffing levels to the point it is hard to get the help they promise in their contracts. Some of the caregivers are sweet and some are just sleepwalking through their shift. It must be hard to deal with often cranky old people all day. Tough gig. The independent living is the best offering here. Assisted living is okay and the memory care is below par. Management doesn't deliver the level of care they promise at that level.

Supposed to be a luxury facility for senior living/Care. Everything is broken. Nothing is getting…read morefixed

My dad is well taken care of by all staff members at Merrill Gardens. Dad is in memory care and…read moreeveryone there knows dad and his individual needs. The staff there keeps our family up to date on every aspect that keeps dad healthy and happy.

Choosing Merrill Gardens for my senior living is one of the best decisions I have ever made! The…read morefacility is new, super clean and convenient to all important Peninsula venues. My apartment overlooks a wide expanse of nature and it remains bright and sunny throughout the day. The living policies & activities are totally oriented to accommodate the needs of residents! From 3 delicious meals served anytime..all day, 2 movies daily in a state-of-art entertainment theater, beautifully planned holiday parties and fun activities, there is a valuable senior experience awaiting at every turn! Last, the residents and staff are the best! ALL are friendly, helpful and engaged at a comfortable level! I am continually reminded of my good fortune to be here!' Mike F.

When discharged from CHOMP, I needed placement in a skilled nursing facility before going home and…read morediscussed with discharge the facilities with immediate openings that met my medical and rehab needs. I am so happy I decided on Canterbury Woods. Their nursing personnel are their greatest asset. I had a complicated med administration schedule with multiple overlapping medical diagnoses that would have caused havoc at a facility that wasn't as patient-centered and flexible. A culture of respect and care seemed to be strong at every level of the organization's structure. I observed administrators frequently interacting with staff and patients . The environment was homey, not clinical or stark. There were some oddities-such as the location of the shower facilities, but these were comparatively minor quirks. There was a bright activity room that encouraged patient interaction and an adjacent sunny flower filled patio available for patients. I was struck by the level and quality of staff-patient interactions and noted that the staff wasn't permanently attached to computers but focused on patients and their needs. A tech from CHOMP comes once a week to do blood draws, the in-house physician read my file before she saw me on her "rounds" She was observant, sensitive, listened , was compassionate, and did a good job coordinating my care. Some of the other highlights? The OT and PT staffs are superior. The food is incredible, and there is a set "comfort food" menu available for every meal service if the options on offer aren't appealing. I know I am forgetting something, but whatever it is most likely positive.

The staff at Canterbury Woods go out of their way to provide compassionate care that helps…read moreresidents and patients maintain their dignity and personal values. The Skilled Nursing Facility staff manage daily challenges with grace, skill, personalized attention, and good humor. The Assisted Living Facility staff cater to a residents with a wide range of needs and abilities, providing the most reliable and consistent care of any ALF I have seen. The Independent Living Facility provides delicious meals, supportive living on a personalized scale, and options for meaningful and engaging social activities. All of this takes place in a clean, serene, and beautiful environment. This multi-level care community is a truly special place, by far the best in the County in my opinion. Thank you to each and every staff who make this place so fantastic.

Very attractive, dining very good, medical services helpful. However , some services. Like repairs…read morehave deteriorated where you ask for repair of something and no one shows up.

My wife and I moved into Carmel Valley Manor ten years ago and it was the best decision we could…read morehave made. We were relatively young, 67 and 72, but we decided that it was important for us to find a place where we could live for the rest of our life in a secure and active community. We were impressed with the beauty of Carmel Valley, the sunny weather and close proximity to all of the attractions of the Monterey Peninsula. What became more apparent after our move in was the amazing sense of community and love of life that fills our lives here. The residents are active with a multitude of sports, games, special musical events, concerts, fascinating guest speakers, continuing education, painting, weaving, photography, plays, trips to local and bay area cultural events and many, many more. We are never bored and have made many friends which we cherish. We realize, that as we get older everything is in place for us to stay active and independent and when we need assistance it is always available. Equally important, our children are happy that they don't have to worry about us, can visit and stay in the on site guest units and will never be burdened with the trauma of trying to find a place for us in the event of stroke, or other major disabling illness, We like the fact that all facilities, independent, assisted care and the Skilled Nursing Facilities are all co-located allowing spouses who may be recuperating from treatment to take meals and visit together without worrying about transportation to an off site facility. I guess to sum it up. They seem to have thought about everything. Even the staff is like family, providing loving and attentive service every day. For us it's a great value and source of peace for our future. We are thankful every day that we decided to live here in a complete "Life Care Community" where our every need is provided for in all situations that may arise.

I highly recommend Forest Hill rehab/ nursing facility in Pacific Grove. My husband was transferred…read morethere from Salinas Valley Memorial hospital in January. We had such a great experience at Forest Hill. . The facility is very nice with view of a well manicured garden. The rooms are large and kept warm and cozy. The staff is kind, caring, compassionate and professional, from Jordan our wonderful case manager and Janet who communicated well and kind enough to order all the necessary equipment needed upon my husband's release. We loved all the wonderful caring nurses, to name a few Josie, Maria, both Isabella's, Nathen, Gordon , Gabie, the friendly PT staff, and all the other kind hardworking staff, house cleaning, kitchen, lundry staff . Thank you again for answering all my question so patiently and caring for my husband Ernie.

This place? The nurses are great yet they can only do what they can do. This place sucks and that's…read morebeing kind. A man walked into my room, a patient, and I was shocked. Food? Sucks. Not fresh, all processed- no fiber. Thank god my partner brings food. I asked for help with call button. Nothing yet the nurse was in another room hearing me call out after 20 minutes. Did not even come in to see what's wrong. There's more- stay far away unless you have no choice.

From afar I admired the architecture of the this building, wondered if the interior would match its…read moreexterior grandeur. Yes it has. Bonus, efficient, kind and caring staff. Friendly and considerate neighbors. I am enjoying my stay and I hope to be here for many years to come.

Staff and residents were nice. Went over to the facility to ride their elevators, front desk clerk…read morewas nice and let me ride their elevators. One of the staff even showed me around! The facility looked nice and there was a very good vibe. I made YouTube videos about their elevators, set to release around 2 weeks from now. My YouTube handle is @TripleByteTech

With Personal experience, I can say with certainty that this facility is sorely lacking. The staff…read moreis friendly but overworked. Some residents get excellent care while others are all but ignored. The administration is inexperienced and lacks management skills. The food is awful with some of the worst tasting and poorly prepared food I've ever tasted. No attention is paid to balanced meals or special needs diets. Laundry service is an absolute joke. If someone can be found to wash clothes or bedding, it may take 24 hours or more to have it returned. The longer it takes to be returned the more likely it will be lost. Clothing will quickly deteriorate because no attention is paid to separating colored from whites and high heat is used to dry everything. On the bright side, the campus is beautiful, cleaning is skillfully handled, and there is an engaged activities director. Residents are friendly and easy to get to know.

The care that my cousin, Eric, has received from Del Monte Village has been absolutely wonderful…read more He is so happy there! The food is good, the atmosphere is relaxed and positive, and the staff is very helpful and kind. The old owners did their best but the new owners are so much better! Kay has helped me solve some difficult problems with his case that have come up recently. I appreciate the new owners and can see a huge difference in the care.

Cute, quaint little place tucked away in Carmel Valley. A kind and loving environment for your…read moreloved ones. Highly recommended.

Lovely, home-like atmosphere with well trained and knowledgeable staff on site 24-7. The…read moreowner-administrator is an RN and lives on site as well.While visiting an old friend who lived here I was always impressed with the cleanliness, fantastic meals and overall good feeling I got each time I visited.

Such a beautiful place & very welcoming. Had a great experience with Gina Di Maria she was a huge…read morehelp. I highly recommend her expertise with this facility. Thank u for ever thing

The Cottages have always been that hidden gem nestled safely and conveniently across from the…read moreBarnyard in Carmel. The layout of the property is well-planned and the capacity is ideal for someone who wants social interaction but doesn't want to live in chaos or have to walk long distances to events and meals. The staff are overtly friendly and well-trained. Gina and the sales team are always there to answer questions and calm the common fears that come with such a decision, making the transition as smooth as possible. Don't take my word for it, seeing is believing.