Such a beautiful place & very welcoming. Had a great experience with Gina Di Maria she was a huge…read morehelp. I highly recommend her expertise with this facility. Thank u for ever thing

The Cottages have always been that hidden gem nestled safely and conveniently across from the…read moreBarnyard in Carmel. The layout of the property is well-planned and the capacity is ideal for someone who wants social interaction but doesn't want to live in chaos or have to walk long distances to events and meals. The staff are overtly friendly and well-trained. Gina and the sales team are always there to answer questions and calm the common fears that come with such a decision, making the transition as smooth as possible. Don't take my word for it, seeing is believing.

With Personal experience, I can say with certainty that this facility is sorely lacking. The staff…read moreis friendly but overworked. Some residents get excellent care while others are all but ignored. The administration is inexperienced and lacks management skills. The food is awful with some of the worst tasting and poorly prepared food I've ever tasted. No attention is paid to balanced meals or special needs diets. Laundry service is an absolute joke. If someone can be found to wash clothes or bedding, it may take 24 hours or more to have it returned. The longer it takes to be returned the more likely it will be lost. Clothing will quickly deteriorate because no attention is paid to separating colored from whites and high heat is used to dry everything. On the bright side, the campus is beautiful, cleaning is skillfully handled, and there is an engaged activities director. Residents are friendly and easy to get to know.

The care that my cousin, Eric, has received from Del Monte Village has been absolutely wonderful…read more He is so happy there! The food is good, the atmosphere is relaxed and positive, and the staff is very helpful and kind. The old owners did their best but the new owners are so much better! Kay has helped me solve some difficult problems with his case that have come up recently. I appreciate the new owners and can see a huge difference in the care.

I highly recommend S & J Home Care. I have known Sabrina for 15 years. Originally Sabrina was in…read morechild care and she literally helped raise our young son. I consider her family. She is extremely caring, reliable, and trustworthy. Currently my 94 year old grandmother is receiving care from a large home care organization. If my grandmother lived closer we would definitely be using Sabrina for my grandma's care. Sabrina sets the bar very high and there is no one I would trust more with any of our family members. S & J, as a private care provider, goes above and beyond what large home care providers offer in terms of services, care giver qualifications, and better pricing. Hiring Sabrina and her team is the way to go for peace of mind and genuine care for your family.

I cannot recommend S&J Homecare highly enough. I had to use their services on very short notice…read morerecently for a friend on Hospice care, and the caregiver they sent was absolutely wonderful. She did two 12-hour overnight shifts, and she did a beautiful job. She was intelligent and careful and kind, and she was even able to get my friend to eat something, which we had been unable to do. The quality of care was excellent, and I was very impressed by the owner's professionalism. This is a remarkable agency.

We used Visiting Angels (the Scotts Valley, CA based one) from 2006 to 2012, and they were…read moreamazingly responsive and helpful. First, the caregivers themselves were warm, well-screened, and very patient and loving with our mom and dad -- both of whom had different needs over time. I became very fond of the caregivers, and we got to interview each of them ~ One of the caregivers was with me (and my dad), when my dad passed away. She was so good to me, and him -- I know being there at his passing has affected us both. We have stayed in touch. Second, the office staff were so helpful even on short notice, and with special requests and any changes to schedules. They just worked with me when we had to deal with (a rare) ill or unavailable angel, to get coverage. I do trust the owners, and spoke with them directly about our needs and about individual caregivers. While it was outside my bailiwick, I only wish they provided benefits (such as healthcare) to their workers, and maybe that is something the agency can consider in the future. The owners seem like good people, and caring towards as well as protective of their employees.

I worked in visiting angels before. I love working with elderly people. I treated them like my own…read morefamily.

The marketing was very professional. The delivery on promises was very disappointing.read more

We hired The Key for 24/7 care for my mother after discharge from skilled nursing. Aids did not…read morearrive on schedule. Aids left before their replacement arrived. Bills were at a higher rate than promised. Unauthorized charges were posted to credit card. I dont know whether our experience was typical, but the quality of care and service was poor.

I found this facility warm, welcoming and most of all, CLEAN. the staff was courteous, professional…read moreand attentive to the needs of the residents. My family member is very comfortable and pleased with the level of care she's receiving.

From the owner: At Bonita Springs Senior Living, we provide compassionate, personalized care for seniors in a warm,…read moresafe, and home-like environment. Our focus is on enhancing quality of life through tailored support, 24/7 professional staff, engaging activities, and a true sense of community. Families trust us for dignified, dependable care—because your loved one deserves nothing less.

VNA provided care for my brother and tried to communicate with his wife who is experiencing…read moremoderate to severe cognitive difficulties. She felt that they should have been providing care to her, which was not their job and was extremely resentful of them most of the time. My brother and sister-in-law are difficult to deal with and I do genuinely appreciate the patience and consideration of the Hospice staff. Apparently, after asking me to contact his health care providers regarding his care, he would turn around and remove me from the approved guest list. I am revising my earlier reward and updating my rating for VNA Hospice to a 5/5 stars for their patience and understanding.

I had two of my clients husband and wife on Hospice and the care was AMAZING if we had any issue…read moretheir care team so amazing. Ruben the patient Coordinator in the office was working a night shift and my patients oxygen machine part broke I called and the answering service connected me to him after 8pm and he delivered the part to my clients home. That is service! I will always refer my clients family to pick VNA for their home care and hospice needs. Thank you for all you people do. Ohhh Michael the supply person is so awesome as well in getting orders sent out.