In the middle of a Texas summer, trying to get an AC technician to even come out can feel…read moreimpossible. We came home from a trip to find our downstairs AC blowing hot air and were already stressing. We had another company come out first and were given a pretty overwhelming quote, so we decided to get a second opinion. I am so glad we did. They were able to come out the very same day, within just a few hours, and had everything fixed by that afternoon. Our technician Tony took the time to explain exactly what was wrong, walked us through our options, and answered all of our questions without ever making us feel rushed or pressured. It's hard to find honest people who genuinely want to help, and that was our experience with Felix. We really appreciated the fair assessment, quick response, and quality work. Thank you so much for getting our AC back up and running so quickly. We will absolutely be calling Felix Air Service again if we ever need HVAC help in the future.

So far so good. Great job all around. Tony is an asset to the company. Keep up the good work.read more

We asked for a technician o make some adjustments to the Trane system we bought in spring of 2025…read more James, who has worked with Wright Home Services for more than 15 years with Trane products, made some adjustments, and the system continues to keep us cool. The Trane system was installed by Wright in April 2025. Quite an upgrade compared to the nearly 20 year old system we replaced. All in all, we have noticed a significant decrease in energy consumption and cost.

My Trane died and given that it was about 15 years old, the part was unavailable. That is how to…read morestop a Trane btw, obsolecece. Nevertheless, it was a very low maintenance unit so I decided to go with another. The sales rep Jason gave me a few options and his throughts on trade offs. I wound up deciding to get another faily high-end Trane and I'm very happy with it. Write Home Services installed the unit and did a great job. I enjoyed all of my interactions with the workers from the repair tech, sales rep, and installation crew. This is a good company to work with.

I've been a customer of Comfort-Air Engineering & Primo Plumbing for over five years, but my recent…read moreexperience has been unacceptable. The company double-billed me for the same AC service, an invoice I had already paid, and has ignored three months of my calls and emails seeking clarification about the second charge. I continue to receive automated invoices without any explanation of the duplicate billing or the work supposedly performed. Even worse, an employee reached out to me in an email, falsely claiming that I was trying to hold them "financially responsible" for things outside of their control simply because I asked a question about the work performed. This was especially troubling since the dispatcher had already confirmed it was the same issue being repaired a second time. Neither management nor the owner (who had been personally introduced to me) has ever responded. This company's unprofessionalism, billing errors, and disregard for customers are appalling. Avoid this company at all costs. I am now evaluating whether to escalate this matter to consumer protection agencies to prevent others from being treated the same way. It's sad to see a business I've supported for years fail to provide simple explanations and treat loyal customers this poorly. All trust has been lost. Response to the Company's response: I appreciate the company's reply, but it unfortunately confirms the very issue I described. For three months, I asked for clarification on why I was billed twice for the same unresolved problem, a matter your own dispatcher acknowledged was the same service being revisited, not a new one. That's why I reached out for clarification, as anyone would after receiving a second bill by surprise that was said to be for the same work. The repair was only completed successfully on the second visit, which is when payment should reasonably apply. The problem has since been resolved with no further issues, confirming that the first visit was not a completed job, something also acknowledged by the dispatcher. Despite repeated outreach, no one ever explained this or provided details of what was done on that second visit; I only received another invoice. After being ignored for months, I ultimately paid the second bill under threat of collections, not because the situation was ever clarified. The owner's follow-up came only after I posted this review, and even then, my questions about billing and communication were not addressed. I've been a customer for over five years and have always paid promptly once a repair was completed. My only request was transparency. It's disappointing that instead of acknowledging that, the company continues to deflect responsibility rather than address the lack of communication and customer care that led to this situation. I'm not looking to escalate this any further; I simply wanted the company to understand how this came across from a long-time customer's perspective. I genuinely hope you take this as constructive feedback. In my experience, clear communication and follow-through make all the difference in maintaining trust and long-term relationships. Disacknowledgement only leads to a loss of trust, and in this case, confirms it.

They've saved me a small FORTUNE multiple times…read more Today my aircon drain plugged upstairs. AT 4:30 pm o;n a Fridday I needed help. They sent out someone for an emergency call. They fixed it fast and charged me UNDER $270!! On a Friday evvening at 7 pm. when tech arrived. That's amazing. He also figured out how to unclog the downstairs sink which drained slow. No one else could figure it out cause it's copper pipes that are an odd configuration. Another time he sold me an air conditioner for about $9,000 less than others would have charged. He said it was an older model he had. It works fantastic as the house is older. Perfect match. I'm not saying they're perfect. But I've dealt with other plumbing companies who tried to charge me $10,000 for a problem they fixed for $300. HONEST is freaking hard to find.

Burkholder HVAC came out to fix my mini splits in a timely manner- within a day or two. It has…read morebeen difficult to find technicians who can work on mini splits knowledgeably. It was very clear that Mike knew exactly what he was doing: he was focused on his work and he answered my questions with depth answers on a level I could understand. When replacement parts took a long time to come in, I was called when they told me they would call to update me. They also perform a bi-annual update on my mom's AC; she is also very satisfied.

I've been using Burkholder Heating and Air for over 15 years. The first time my AC broke I learned…read moreof them from a friend. My original AC installer was telling me my compressor was shot so I called Burkholder for a second opinion. They responded quickly, were professional and the problem was fixed that day. It was a simple capacitor fix and the price was minimal. I've trusted and used them ever since. The system lasted 20 years until I recently had Burkholder upgrade it to a new one. The price was great as always and they surprised me by telling me about a rebate I was eligible for. I would highly recommend Burkholder for all your heating and AC needs.

Genuinely cares to fix your system. Reasonable and sensible in all aspects. Thank you Eric.read more

Been using Bluegreen over the last 6 years and their maintenance cost to keep my new house (11years…read moreold) running. Has been an average of $1,000 a year in maintenance cost. Had an evaporator coil that had a 10-year warranty went out after 6 years and charged another $2,000. When the two maintenance guys came to my house they could not speak English, they change the evaporator coil and cut the straps hanging from my ceiling and you start from blocks underneath. Within a day AC was leaking cold air all around where they repaired it and had to come back out and fix it. Eric the owner was telling me how he cut me a break on cost, but when you look at over 6 years and then $1,000 more a year just to have an AC not worth it.

Well, it's only been a few months since my last update for Yelp World. I'm sad to say that my new…read moreMitsubishi mini-split (less than a year old - see original post) has lost all it's refrigerant once again. The good news is that Trey is planning to come back out today to fix it. I hope to be getting cool air soon and plan to update everyone accordingly. STATUS UPDATE: Trey's team members came by as Trey said they would and restored my system to full operational status. Thank you Absolute Cooling & Heating!

I called Absolute yesterday at 1pm because my AC stopped working. Trey was here in less than an…read morehour. He was able to fix the main problem which was a clogged drain pipe. When I was about to pay I told him about the larger company that had serviced my AC previously and gave me ridiculous quotes for new ductwork or even just fixing the issue we have with the master bedroom being so hot. Trey went in the attic and checked the unit outside. He was able to not only tell me what needed to be fixed but he showed me all of the issues and explained everything thoroughly. Today David and Ronnie came out to clean the unit and did a great job. They'll be out here again Friday to completely replace the ductwork. The honesty alone was enough to make me a loyal customer. Everyone has been super friendly so far and I'm so thankful to have found them yesterday.

I would avoid this company at all cost! 5 days ago my a/c quit cooling. I knew it was the…read morecondensation line but the a/c guy Jair didn't go all the way in my attic to look. I was watching him. He said it was the outside unit and cleaned out the compressor. Charged me $749 for 15-20 min of work. Today 5 days later the a/c does the same thing! Stops cooling. Jair comes back and this time goes into the attic. The water pan is full and now he blows out the condensation line. Today he charged me $378.88. Had he checked that line the 1st time he came like he should've I wouldn't of had to call them back. They are not going to do the job right , they will charge you insane prices, and they don't give you an invoice saying what they did. I will never call them again!

Mario was great and I give him 5 Stars. I diagnosed the problem before he ever got to my house. I…read moreused to be a Service Manager for K&S Heating/A/C/Plumbing in Rochester, MN. We also did flat rate pricing as this company does. The charges for certain service are way out of hand. $425 for a run capacitor is way out of line. Shop around before this company takes you to the cleaners. The part is $100.00 to be fair as it is the turbo one and $325 for 30 minutes of Labor. I won't be doing business with this company anymore. Oh And I need a new Heat Pump/Air Handler next year. A $664.00 bill will lose out on a potential $12,000-$15,000 system. Again, Mario is a great technician and I believe NATE Certified.

I live in the Austin area. My heat would not turn on and there was a lot of work that needed to be…read moredone. Things had to be replaced. It was a big job in an older house. I had the pleasure of meeting Bryce and Mike, who worked together from 11 A.M. to 9 P.M. I did not realize that they drove from San Antonio to get this job done.. Not once, did they complain, stop working or even showed any signs of exhaustion. They had to come back the next day with a part to finish the job. Again, they drove from San Antonio to get the job done. They are a great team, very professional, kind, hard working and I would recommend them to anyone.

After following the Atlas AC YouTube channel and learning from Kenneth's videos over the past six…read moremonths, I developed a solid foundational understanding of CFM, ductwork, filtration, and HVAC systems. When I encountered persistent issues with my new home's HVAC and lost confidence in the original vendor's ability to resolve them, I decided to seek quotes from reputable local companies in the San Antonio area. Based on consistently strong ratings and reviews, Atlas AC stood out during my research, and I reached out on May 23rd to schedule a service call. An appointment was confirmed for May 28th between 2:00 and 4:00 PM. I received both an email confirmation and two follow-up text reminders throughout the week, which initially reflected well on the company's professionalism. In preparation, I rearranged my work schedule and took the day off to meet with the technician in person. Approximately two hours before the appointment, I received a call from Abby, the scheduling supervisor. She initially referenced an incorrect time window of 3:00-5:00 PM before I corrected her, and then informed me that the technician would be unable to attend at all. She apologized and offered to reschedule, noting the next available appointment would be seven days out, and suggested I was free to contact another company if I preferred. While I understand that scheduling conflicts can arise, the manner in which this was handled fell significantly short of acceptable customer service standards. Atlas AC had a full week to identify and communicate any scheduling issues -- proactive notification the day prior would have allowed me to preserve my time off. Instead, I was informed of the cancellation with only two hours' notice and no meaningful resolution offered. It is reasonable to expect that the same 24-hour courtesy cancellation standard that businesses request of their customers be extended in return. Unfortunately, this experience does not reflect the level of professionalism I had anticipated based on Atlas AC's reputation, and it has affected my confidence in moving forward with them.