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    Carnes and Sons

    4.0 (3 reviews)
    Closed • 8:00 am - 12:00 pm

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    Services - Carnes and Sons

    HVAC system maintenance

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    2 months ago

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    6 months ago

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    3 years ago

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    Veteran Air - Call today to take advantage of this offer!!

    Veteran Air

    (92 reviews)

    Very disappointed with the quality of work from Veteran Air…read more I called Veteran Air before a major cold snap to have our heat pump checked out. Their technician, Jonathan Scholtz, diagnosed a corroded indoor evaporator coil and low system pressure. He also tried to upsell me on replacing the entire unit -- I should have realized that was a warning sign. Instead, they replaced just the coil. I paid the full amount ($3,233.85 after the veteran discount) and hoped that would be the end of it. About five months later, I started noticing the condensate pan overflowing and draining outside the house. I tried clearing the lines myself, but the dripping continued. Since it took Lisa from Veteran Air several hours to respond, I went ahead and called another HVAC company for help. They charged me a $150 on-site visit fee. The other technician was shocked by what he found: when Veteran Air replaced the coil, they never reinstalled the baffles around it and didn't even secure the coil properly in the brackets. There was basically no way for the condensation to drain correctly. He also confirmed the system pressure was still extremely low. The other techs could have fixed it right then, but they didn't want me to be out of pocket for repairs that should be covered under warranty. They recommended I call Veteran Air back to make it right. Here are pictures of what the other HVAC tech saw. I'm really disappointed -- I expected better, especially from a company that serves veterans. I wouldn NOT recommend Veteran Air based on this experience.

    I just found my go-to HVAC crew, AND I wasn't even calling about an HVAC system…read more Late on a Friday I discovered THE FIXER-upper I moved into has window units were basically welded into place. After striking out with other companies, I phoned Veteran Air. Lisa answered, listened, and looped in her service manager right away. Minutes later she called back: they could help, and we booked for Monday. Matthew, from Veteran Air, showed up this morning and was a total pro. He greeted my dogs like old friends, then tackled the monster unit without scratching the window frame or siding. Watching him wrestle that sealed-in relic out of the wall convinced me I never could've done it alone. The unbelievable thing? The bill was tiny. Way less than I expected for the time, tools, and muscle it took and such a good value. When I'm ready to add central AC, Veteran Air will be my first call. If they put this much care into a one-off rescue job, I can't wait to see how they handle a full install. Five stars, no hesitation.

    Jon Wayne Service Company - The additional dryer that should not been installed because they have one inside the outdoor system. JW doesn't know what not to install.

    Jon Wayne Service Company

    (321 reviews)

    05/15/2027 Tech Jace Romeo very professional. Found the…read moreproblem with my ac unit blown compressor. Unfortunately could not fix it so I may have to replace the entire unit. Also help me find the issue after I turned the brakers back on half the house went dark turns out its 2 bad one phase brakers ill replace thanks to his fast diagnoses. (Up date 2) 05/16/2026 3 stars now Ac installed had to go to work it wasn't tested i turned it on. 84°f No notes no call no nothing . Sweating to sleep woke up to my house 8 hours later to 81°f. No response from the installers direct line phone number Nathan Gomez . (update 3 ) 1 star 05/17/2026 Was called today around 10 am and they scheduled me for a appointment 2pm Monday. 4 days with out any cool air so far. They have me on a if a tech is available request but ( 24/7 emergency service ensures help is always available. ) this is a lie Update 4 ( 3 stars) 05/17/2026 Tech Ruben Moreno called 15:25 on his way . Will update further after he is here. Update 5 (5 stars) 05/17/2026 18:10 Tech Ruben Moteno found a Crack in the line patched it and filled the ac unit back up and its working now house went from 87°f to 77°f in 2 hours and its dropping

    TEN YEARS OF MEMBERSHIP -- & THIS IS "PREMIUM SERVICE"?…read more We have been Jon Wayne customers for approximately ten years, paying monthly for two of their service programs. After this latest experience, I am left wondering exactly what all those years of membership bought us besides higher prices & worse service. During one of the hottest weeks of the year, our air conditioner lost refrigerant. Jon Wayne came out, did not repair the leak, told us they added approximately five pounds of refrigerant, & charged us more than $1,000. We are monthly service-plan members. Apparently that's the benefit. Jon Wayne advertises its service club as providing discounted repair pricing, preferred-member pricing & priority service. After paying into their programs month after month, year after year, I certainly didn't feel like a preferred customer when I was handed a four-figure bill for refrigerant without the underlying leak being repaired. Here's a more accurate definition of their "premium service": Service you won't like -- at a price you'll definitely find premium. While they were at our house, they also quoted us a replacement system. We ultimately had a better system installed by another reputable company for approximately $11,000 LESS than Jon Wayne's quote for the inferior system they proposed. Let me say that again: A better system. Approximately $11,000 less. Did I mention we're longtime monthly service members on two of their programs? I remember Jon Wayne being a much better company years ago. Whatever has changed internally, the Jon Wayne we dealt with on this call bears little resemblance to the company that earned our business in the first place. They certainly know how to advertise. Their trucks are everywhere. Their commercials are everywhere. Their branding is polished to a mirror shine. Unfortunately, in my experience, the service isn't. At this point, I feel like I've been helping pay for the advertising machine rather than receiving any meaningful benefit from a decade of customer loyalty. Jon Wayne calls its membership the 5-Star Service Club. After this experience, I'd have trouble finding the first star. More than $1,000 for refrigerant without fixing the leak, followed by a replacement quote approximately $11,000 higher than what we paid elsewhere for a better system, was enough for us. Ten years of loyalty. Two monthly memberships. Lesson learned. In my opinion, the prices have become exorbitant, the value of the membership has become nearly meaningless, & this latest experience was a complete ripoff. We won't be back.

    Texas Air Repair - Before and after furnace and evaporator coil replacement. Consistent quality every time!

    Texas Air Repair

    (224 reviews)

    My wife and I recently discovered that our attic A/C unit wasn't draining properly, and we were…read moreworried about potential water damage. We contacted Texas Air Repair close to 10:00 PM, and to our surprise, someone called us back almost immediately. They were genuinely concerned and got us scheduled for the very next day. Our technician was friendly, professional, and thorough. While clearing the drain line, he found that our system was significantly undercharged with refrigerant, which was making the A/C work much harder than it should. He took the time to explain everything clearly, and we decided to have the system brought back to the manufacturer's specifications to help prevent future problems. We really appreciated the honesty and transparency from Texas Air Repair. It's unfortunate that our home builder didn't show the same level of care during the original installation. We couldn't be happier with the prompt, professional service we received and would highly recommend Texas Air Repair to anyone looking for honest, reliable A/C service.

    I personally negotiated this contract and spoke directly with the self-reported owner by phone. His…read morecommunication style was aggressive enough that I had to stop the conversation and ask him to take a breath. I observed that the owner left a kink in the AC line on a brand new system install. I have photos documenting the condition of the line set and wall penetration before it was covered with foam. Homeowners: inspect the work yourself before the crew leaves, document everything in writing, and consider red flags like someone getting agitated at basic questions.

    Moorhead Service Company - Smart thermostat install & AC repair by Moorhead Service Company. Serving Seguin & New Braunfels, TX. HVAC & electrical experts you trust.

    Moorhead Service Company

    (4 reviews)

    Everyone, from Joseph (salesman) to the installers (Robert and both Justins) were punctual,…read moreknowledgeable, personable and very professional. They replaced my inside and outside HVAC units in a very proficient manner and left my home very clean! Thanks for a super experience!!

    I strongly advise being cautious if you consider hiring Moorhead Service Company. Based on my…read morerecent experience, they use deceptive quoting practices, inflate their line items, and their representatives will blatantly lie to you to cover their tracks. Here is a breakdown of why I decided to take my business elsewhere: Wasted Time with "Assessments" for Set Prices: The representative insisted on an on-site assessment to take pictures and evaluate the job before sending a quote. However, when I later challenged their inflated price, they suddenly claimed that $310 is just their rigid "set price" for the project. If the price was truly fixed from the start, insisting on an on-site evaluation was a deceptive game and a complete waste of my time. Padded and Inaccurate Quotes: My project was a simple, brand-new vent Installation requiring a hole cut into the drywall and exterior. Despite sending clear photos and videos beforehand, the written estimates they provided included removing existing dryer ducting, removing old vent covers, and attaching the vent to existing ducts. There was absolutely no existing ductwork or covers to remove on my property. When I asked for an itemized invoice breaking down parts versus labor, they completely ignored the request. Dismissive of Competitor Quotes: I was upfront about having cheaper quotes (around $175-$190) and was trying to see if we could meet in the middle. When I provided screenshots of these competing quotes, the representative condescendingly asked if I had called any "actual big name companies" or just "contractors." Once it was clear they were significantly more expensive and couldn't justify their inflated price tag, they dug their heels in and stopped trying to work with me entirely. Blatant Lying About Communication: The most infuriating part was when the representative texted me claiming, "I've asked you to call me so I could explain everything and you never called." This was a straight-up lie. As you can see in the call log screenshot attached to this review, we had a 5-minute phone conversation just the day before where they even merged another person into the call. Lying to a customer's face to cover up your own poor communication is unacceptable. Overall, the lack of transparency, the blatant padding of the work estimate, the condescending attitude, and the outright lies left a terrible taste in my mouth. Save yourself the headache and go with a company that offers honest, upfront pricing and basic respect.

    Carnes and Sons - hvac - Updated September 2026

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