1. Cool Guys AC Services

    1. Cool Guys AC Services

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    Adkins, TX

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    Cool Guys AC Services

    2.3 (12 reviews)
    Open Open 24 hours

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    7 years ago

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    10 years ago

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    Veteran Air - Call today to take advantage of this offer!!

    Veteran Air

    (92 reviews)

    Phenomenal team!!! Super responsive with great pricing. They stand by their work and will work with…read moreyou to come up with a sensible plan to fix whatever issues may need attention.

    Very disappointed with the quality of work from Veteran Air…read more I called Veteran Air before a major cold snap to have our heat pump checked out. Their technician, Jonathan Scholtz, diagnosed a corroded indoor evaporator coil and low system pressure. He also tried to upsell me on replacing the entire unit -- I should have realized that was a warning sign. Instead, they replaced just the coil. I paid the full amount ($3,233.85 after the veteran discount) and hoped that would be the end of it. About five months later, I started noticing the condensate pan overflowing and draining outside the house. I tried clearing the lines myself, but the dripping continued. Since it took Lisa from Veteran Air several hours to respond, I went ahead and called another HVAC company for help. They charged me a $150 on-site visit fee. The other technician was shocked by what he found: when Veteran Air replaced the coil, they never reinstalled the baffles around it and didn't even secure the coil properly in the brackets. There was basically no way for the condensation to drain correctly. He also confirmed the system pressure was still extremely low. The other techs could have fixed it right then, but they didn't want me to be out of pocket for repairs that should be covered under warranty. They recommended I call Veteran Air back to make it right. Here are pictures of what the other HVAC tech saw. I'm really disappointed -- I expected better, especially from a company that serves veterans. I wouldn NOT recommend Veteran Air based on this experience.

    John Wayne Heating & Air Conditioning

    John Wayne Heating & Air Conditioning

    (5 reviews)

    Our AC stopped working yesterday afternoon. I immediately called to schedule for a tech to come…read moreout. They were supposed to be here between 2-6 today 6/17/26. I called a couple of times to verify that they were still coming out. I was assured they were going to come out today. I waited all day only to be called at 5:20 to say they they can try for tomorrow between 10-2. I reminded them that we have no AC. Their response.....well there are many customers waiting too. They WERE my go-to HVAC company.

    FIRST - Yelp forces you to give at least one star, but honestly, NONE or NEGATIVE Stars should be…read morean option. My HVAC system was serviced by Jon Wayne just one year ago. This year I had a different company inspect it, and what they showed me was beyond shocking. The pictures look like a unit that's been neglected for decades -- layers of grime, obvious wear, mold/mildew buildup, ductwork installed incorrectly, and an indoor unit that appears unsafe enough to be on the verge of falling through the floor. Let me be crystal clear: a home this young should not have an HVAC system that looks 20 years old inside after a "tune-up" just one year ago. That doesn't happen unless either (1) nothing meaningful was done during that service, or (2) the work was so careless it might as well not have been done at all. So which is it? Because based on what I'm seeing, Jon Wayne's "tune-ups" seem to consist of collecting a payment and leaving the system to rot. Either their techs never actually inspected the unit, never cleaned what they're supposed to clean, and never addressed glaring issues -- or they did their inspection with their eyes closed and their hands in their pockets. I'm angry, and I'm disgusted. Christmas in my home is now dominated by stress and damage control because I trusted Jon Wayne to do routine maintenance competently. Instead, I'm dealing with mold, mildew, unsafe installation problems, and a system that looks like it's been ignored for a generation. At this point I don't even know what's more insulting: the condition of the unit, or the idea that anyone could service a system like that and call it professional work. I take back every positive thing I've ever said about Jon Wayne. Going forward, I will make it a point to warn others exactly what my experience was -- because nobody should pay for "peace of mind" and get a disaster in return. SHAME ON JON WAYNE, I hope they all have a Merry Christmas while I sit and stress waiting for something bad to happen with my HVAC. JON WAYNE deserves coal in their stocking for Christmas.

    Cool Guys AC Services - hvac - Updated July 2026

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