I had a great time purchasing my first car here. The setting was very laid back and the girl who…read morehelped us throughout the process was incredibly nice and made us feel very welcome. The only issue I had was that at first, the owner was not interested in allowing me to take the car for a pre-purchase inspection, however after being adamant that I was not going to be interested in buying unless I could get that done, he agreed and even allowed me to take it to my mechanic that was a county away. The car was in great condition for a car of its age and only needs incredibly minor work done. The price of the car was reasonable and all of the staff were very kind. They were also very honest with me about the financing part of the deal and in the end actually talked me out of doing a loan through the company they finance with since I would save money in the long run using other options. I saw another review online with someone complaining about their car title being mailed to them and having issues with that - I was able to have my title in hand when the car was paid in full, all I had to do was ask. Overall I highly recommend them :)

I think the best salesman has left the only one that I would deal with there he seems to be very…read morefair and understanding about selling cars and dealing with the customers. I highly recommend him.

I had an AMAZING EXPERIENCE here purchasing my vehicle. I called on a Wednesday evening about…read more6:30pm and I really can say I thought it was going to be to be some BS. I decided to go to the dealership on Thursday, and like they told me Wednesday you won't leave without a vehicle and they NEVER LIED! Laura was my sales rep and she was OUT OF THIS WORLD! She was helpful, fast and knew her stuff. Thank you Dealhunter Autos and special THANK YOU FOR LAURA! I will be returning

Worst customer service ever. STAY AWAY. They will scam you. All the cars are rebuilt and paintedread more

I have not gone through the purchase process of a vehicle here yet, and this is exactly why - I…read morewas really curious as to why some of their vehicles were priced SO low, and all of the cars they have listed that do not openly display the carfax (i.e. one owner, etc.) is because the cars have SERIOUS issues. In other words, unless the carfax symbol is directly next to the vehicle listed, when you look up the VIN number of the vehicle listed, you will see this message (at the minimum): "Alert! Severe problems were reported by a state Department of Motor Vehicles (DMV). This vehicle does not qualify for the CARFAX Buyback Guarantee." The nissan cube listed on their site now has had one total loss and two additional severe accidents - YIKES! I'm not saying don't buy from here, just be VERY aware of what you are buying. do the research yourself before going into the dealer (of which, this dealer seems to get many of their cars from auction, so take that as you will).

DO NOT BUY A CAR FROM THIS PLACE. I would give it zero stars if I could!!!!!!!…read more My husband and I were in the market for a used SUV and found one online via Yahoo Autos and the dealership was Regal Motors. The price listed on Yahoo Autos was $7900, yet the price listed on Regal Motors' website was $8450. We were interested in this vehicle so we went to the dealership on Saturday the 24th of April to look at it and do a test drive. When we told the employee that we wanted to check out the vehicle, he just gave us the keys and didn't go on the drive with us, which I thought was odd, but we went for a drive anyway. Everything went fine during the test drive, but when we got back to the dealership, my husband looked under the hood and there was a honeycomb (yes, a bee's honeycomb) on the inside of the hood! This tells me that they probably don't take very good care of their vehicles and that it's been sitting there for awhile. It didn't seem like a big deal, so we express interest to David, and after some negotiation, he quoted us at $8100 out the door (including taxes, fees, title). I went to my bank, applied for an auto loan for that amount, and when Regal Motors sent them the buyers order, the amount somehow jumped to $9000. I immediately canceled the bank draft and called Regal Motors to see what was going on. At first, David denied ever quoting us at $8100 out the door, and then he eventually said "I probably DID quote you at that price, but that's so weird." And when I went on the Yahoo Autos website, they had already changed the price. Afterwards, I found a website called DealerRater.com and saw all of the terrible reviews and I am SO GLAD I didn't purchase a vehicle from them. DO NOT BUY FROM THEM. This is a very dishonest dealership! They are a bunch of scam artists who sell cars with TONS of mechanical problems.

The car had some type of issue where water got into the car. This caused the entire electrical…read morepanel to shut down within a year and the car is totaled. I'm very sad at this. The auto shop said an inspection by the dealer would have revealed the issue. Go somewhere else.

I deleted my initial review because of the experience I had today. Those people acted like they…read moredidn't even know me today Hey Beyza, no integrity...huh sis LOL! I bought a MB a week ago and the check engine light came on 5 days later and today they treated me horribly so I called the police. I was simply looking for maintenance records and because I had the audacity to ask questions, I was labeled rude, angry and arrogant was accused of yelling. I called my husband after the GM became combative with me. No matter what I said or how I spoke, he was just nasty. You know the type...just a man that doesn't know how to engage with a woman, it was likely because I was black. He told me that it is his dealership and they don't have to keep records and if I didn't buy a warranty then my business with them was done. I wasn't even asking for service, just records of the "so called service." Everyone claims service was done but nobody can produce any documentation and that's because they don't do anything to those vehicles. He towered over me and other men gathered around in an effort to intimidate me. He told me to get out, I called him a jerk and he agreed he was a jerk and he even admitted to selling me a lemon. Another tough guy, followed me outside and another came from around the aside for little ole me and I never once raised my voice. Folks are intimidated when you know the law, have your facts and expose them. I'm kicking myself for canceling that PPI!!! I paid several thousand dollars in cash and ensuring that the car has fluids is basic maintenance. I already reached out to a lawyer. It is my understanding that they are problematic and refuse to keep proper records although they are required to do so. I'm not stopping until there are some results. I'm going to start a petition and I'm going straight to Instagram to make them viral!!!

After a months the car broke down and they wouldn't help me at all. Terrible. Don't buy from hereread more

Let me start off by saying I have no one but myself to blame. Anybody who buys a used car without…read morefirst taking it to an independent mechanic for inspection is either independently wealthy or not very bright. I was in the market for a Honda Element. Honda introduced the Element in 2001 and discontinued it in 2011. The vehicle has developed a cult following since it's demise which means owners are asking way too much for them. Stafford Motors had a 2003 Element EX AWD that they were asking $5400 for. What attracted me to the vehicle wasn't just the low price, in fact the price made me a little leery. What attracted me was a clean Carfax report and a recent Virginia Inspection. The day of the test drive was not ideal. Traffic was horrible. The 95-mile drive took me three hours, jeopardizing my scheduled appointment to look at another Element in Leesburg. I arrived just before noon armed with a code reader and a flashlight. Unfortunately, I could not find the ODB port on this vehicle. The manual shows it just above the fuse box (above the gas pedal) but there was no port to be found. I'm no mechanic but I've owned enough hoopties' to look for the obvious problems: Oil/coolant leaks, rust, flood damage, etc. The car looked clean. I took it out for what I considered a vigorous test drive on the back road behind the dealership. I wasn't impressed with the acceleration but we're talking about a 3300-pound vehicle being pulled by a 2.4-liter 4 cylinder. I stomped on the breaks a couple of times. The pedal didn't feel as firm as I like but break jobs are within my wheelhouse, especially disk brakes. The paint on the upper dash was peeling a bit but I wasn't buying the car for its aesthetic beauty. I was more concerned with the mechanics. What I didn't do was take it out on the freeway. 95 south was a parking lot so I figured what's the point (fatal mistake number 1). I decided since the Carfax was clean and the vehicle was recently inspected, I would forego the mechanic's inspection (fatal mistake number 2) and buy the vehicle. I had driven my other car to the dealership so I arranged to pick up the Element the following Tuesday. Rebecca, the saleswoman, asked that I call her prior to coming out so that they could detail the car prior to pick up. Monday evening, I called her to let her know I would be arriving Tuesday just before noon. I showed up, as promised. They were still detailing the car and putting on temporary plates. Meanwhile, I filled out the final paperwork. They handed over the keys and I was on my way home. I jumped on 95 north and accelerated to highway speed. The vehicle seemed to have more pickup than it did during the test drive (great) but at about 70 miles per hour, I noticed it pulling to the right. At first, I chalked it up to wind (The shape of the Element isn't exactly aerodynamic) but when I let go of the wheel the vehicle practically changed lanes. "This thing is going to need an alignment," I thought. Turns out it was going to need much more than that. During the Maryland State inspection, the mechanic flagged three items. The windshield wipers (no big deal), the rack and pinion assembly (Wait, what?) and a leaky power steering pump. The repairs would cost 1600 dollars. I asked them to hold off and called Rebecca. "Call the warranty company and see if it's covered," she suggested. I already knew the answer before I called but the "limited" warranty only covered engine and drive train. I was screwed. The sale was "as is." An independent mechanic would have flagged the problem immediately but old dummkopf decided to skip the inspection. It wasn't even a matter of money. I would have gladly paid for the inspection. I just didn't want to waste another day driving back and forth from Stafford. The trip took me 6 and a half hours. I didn't want to dedicate another day to Stafford Virginia. I called Pep Boys and told them to go ahead with the repairs. This would be another expensive lesson dished out by a Virginia Used Car lot. Pep Boys didn't have the part in stock so it would be a couple of days until the work could be completed. I went over the sequence of events that led to my stupid decision. Then it hit me. If this vehicle doesn't meet Maryland State requirements, how the hell did it pass a Virginia Inspection? I knew why the CarFax report didn't mention anything. The problem probably was never reported. I went online to see what my options were. I called Stafford Motors and requested the name of the garage that performed the inspection. I know there are garages out there that will pass unsafe vehicles for a little scratch on the side. If this is one of them, I intend to report them to the Virginia State Attorney's office. I know it probably won't get me my money back but hopefully, it will put the inspectors and Stafford Motors on blast. Virginia used car dealers: Avoid at all costs.

I bought a 2015 Jaguar XFS with 52k miles for $27,000 from G-Automaxx. I drove the car for 5 days…read moreand it cutoff on me in the middle of the highway. I had the car towed to a service center and found out it needed a new engine and fuel pump. $30k for repairs. I called G-Automaxx and after 3 weeks of going back and forth with them, they told me they'd replace the engine for $5k. After replacing the engine, I drove the car for 2 days and it cutoff on me again. I took it to the service center and was told the engine needed to be replaced. I spoke to 4 different attorneys but was told since I bought the car "As Is," nothing can be done. Now I'm $27,000 in the hole and put less than 200 miles on the car. You were warned!

BUYER BEWARE GUARANTEE AUTOMAXX Bought a 2019 ford fusion…read moreafter closer inspection front bumper anf fender held on by hidden zip ties.....Dont Buy From this dealer

It's been a year since i bought a car from them. I bought 2011 Audi S4 on july, 2023. The day i…read morewent to see the car and test drove it, the battery died and it has tire pressure sensor on the dashboard. The day after i bought the car, the a/c stopped working and the wheels were unbalanced. Both of them got fixed even with new battery installed by the dealership but they didn't fix it beforehand which was suspecious. A month later, one of the tire blew up and the tire pressure sensor was right about it, so i changed all four tires since it's an awd. It also failed the Maryland Inspection because the car had several issues, one of them was windshield had a small crack, front brakes needed to be changed, and all four tires were installed correctly before buying the car. 4 months later, the car had coolant problem, coolant would dissappear into the engine, no leak so changed pcv valve. Then few months later had to change thermostat and waterpump because temperature on the dashboard used to rise, overheating. Then recently, there would be oil leak from the engine, so had to change Valve Cover Gasket. The car was a lemon car in the beginning. They never told me the issues before buying the car, and the issues started popping up on the day i went to see the car. Never Buy it from this dealership, save your money for somewhere else.

Bought a car from them, a couple days later it broke down and apparently needed a whole new engine…read more They stoped responding to me while i was trying to get in touch with them for weeks. After several attempts, they decided to respond and said I could return the car but couldn't get my money back. TERRIBLE PLACE. DON'T COME HERE AT ALL

I went to purchase a vehicle but it was already sold. They showed me another vehicle well within my…read moreprice range. I went for a test drive and truly enjoyed the new vehicle. Sarah (who sold me the vehicle) provided the Carfax and all the original owners manuals were in the car. The process was easy and fast. Recommend working with Sarah for the process. She is very nice and explained everything.

THIS PLACE IS A SCAM! DONT BUY HERE! I just bought a vehicle…read morelast night, drove 3 hours to get this amd my check engine light is on today!! I have 5 kids and now no vehicle!!!! After they got my name, they wont speak to me, they keep hanging up!! they know they sold me a bad car!!!

Great service overall, approval process was expedite, car options were also good, my advisor was…read moreMara Alvarino, which I highly recommend. ************* Excelente Servicio en general, el proceso de aprobación fue muy rápido, las opciones de vehículos también fueron buenas, mi asesora fue Mara Alvarino, a quien recomiendo a ojo cerrado!

Liars I had a very troubling experience with this…read moredealership. I live in North Carolina and was told I was already approved and that the truck I wanted was physically at the dealership in Virginia. Based on that information, I drove to VA. When I arrived, I was first given one address, then told to go to a second location because "Ronald and Andrea had changed locations." When I got to the second address, the truck was not there, despite me clearly asking multiple times beforehand if the truck was at the dealership. They then tried to get me to sign paperwork and said the truck would be delivered to my house instead. On top of that, they changed the down payment amount from what we had previously agreed on. This felt misleading and dishonest. I would not recommend doing business with a dealership that provides false information to get customers to travel and then changes terms once they arrive. Mentirosos Tuve una experiencia muy preocupante con este concesionario. Vivo en Carolina del Norte y me dijeron que ya estaba aprobado y que el camión que quería estaba físicamente en el concesionario en Virginia. Basándome en esa información, conduje hasta VA. Cuando llegué, primero me dieron una dirección, luego me dijeron que fuera a una segunda ubicación porque "Ronald y Andrea habían cambiado de ubicación". Cuando llegué a la segunda dirección, el camión no estaba allí, a pesar de que claramente pregunté varias veces de antemano si el camión estaba en el concesionario. Luego intentaron que firmara el papeleo y dijeron que el camión sería entregado en mi casa en su lugar. Además de eso, cambiaron el monto del pago inicial de lo que habíamos acordado anteriormente. Esto se sintió engañoso y deshonesto. No recomendaría hacer negocios con un concesionario que proporciona información falsa para que los clientes viajen y luego cambia los términos una vez que llegan.

Marcos sold me a car in May of 2021 that appeared to be good but as soon as I got it home in DC the…read morecheck engine light came on. After Audi of Bethesda Dealership did a $900 diagnostic because it's a Audi hybrid I was told the engine would have to be taken out and the timing chain would need to be replaced which is a $9000 repair. The warranty I bought through my credit union would not repair because I only had the car for a few days and it didn't have at least 500 miles on it. Resultingly the credit union returned my $3000 I paid for the warranty. I reached out to Marcos and wanted to return the car to but he would not take it back. I guess that what I get for paying for the car outright. Marcos owns an electric car which he mentioned to me and that he is saavy with reprogramming computers in cars. Thus, I believe he tinkered with this vehicle computer to get it sold before the engine light came on. Marco referred me to an "Audi Specialist" in Manassas who gave me false information about the car but not before he sqeezed me out of $1200 in repairs. He claimed he fixed the problem and turned off the check engine light so I could drive it the 500 miles for a warranty to fix the problem. BIG FAT LIE!!! Once I got a warranty with Car Shield and the 500 or so miles, I took it to the dealer again and got the same diagnostic. I contacted Car Shield after I put it back in Audi of Arlington and they came in with a forensic engine specialist that put cameras through the engine to prove they were not responsible for the issue. According to the computer it was able to provide a freeze frame of the actual time and date of the original check engine light after I got the car and of course it was before Car Shield warranty was obtained. I was stuck with a car that needed fixing so I took it to another Audi repair shop in Pasadena, Md that offered to fix it for $3600. That did not happen!! He made so many excuses such as my dog died, Covid issues, parts stuck on ships in the ocean from Germany, blah blah blah. The car left his shop worse than it came in. To sum it the horrible experience Marcos sold me a lemon and I would never do business with him again.....The saga continues. please see Criswell Audi of Annapolis and Paul's Automotive for the remainder of this dumpster fire of a story.....

Nothing but great prices and even better service. I found exactly what I wanted with no hassle!…read moreMarcos and the team are professionals in this business. Keep up the good work!