From a Rough Start to a Positive Resolution…read more I brought my vehicle to Mavis to have a rear wiper blade replaced. During the service, the technician removed the blade and the assembly broke immediately. I was told afterward that the part was "brittle" and that I would need to pay for the replacement. What was disappointing is that the wiper was working perfectly fine before I brought it in for service and only failed during removal. I've been going to Mavis for years, which is why this experience was especially frustrating. While I understand older parts can be fragile, I feel there should have been better communication upfront about the risk or more accountability for what happened during the service. Given that the wiper was fully functional before the service and failed immediately during removal, I expected some responsibility or goodwill adjustment from the shop. Because of this experience, I do not plan on returning to this location. I hope future customers are made aware when parts may be at risk during service so expectations are clearer. Review update After speaking with the team, Mavis agreed to replace the rear wiper arm assembly at no cost, and I truly appreciate them making the situation right. I've been a longtime customer, so it meant a lot that they listened to my concerns and worked with me toward a fair resolution. Thank you to the staff for taking care of the issue and standing behind the service.

More interested in upsaling than service. How much is a tire? Need to check all your tires. Need to…read moreget all your information. HOW MUCH IS A TIRE? Had 1, 2 hour wait. Could have told me in 2 minutes. Must be the boss's daughter. What happened to the old guys who knew what they were doing??

Al, thanks for taking great care of our cars throughout the years. First Trina's minivans and then…read moremy Mustang. We can't thank you enough for the kind, tough love, no BS service that you offer. I'm finally getting rid of the quarter million mile Mustang but, I gotta bring the new one to the best shop around. See you soon.

Amazing! 110%!! I'm looking for a local garage to service my 2012 in place of the dealer. I…read morefound great reviews for Al's and thought I would check them out. I had a broken wiper from the recent snow storm plus a list of items from the dealer. OMG! The manager took 1 look at my broken wiper and said I can take care of that plus look at your list from the dealer. Great! He had the part available and put it on and charged me ZERO! I was thrilled as it was closing time on a Friday and Al's took care of me. I look forward to taking my car there from now on. I've been so disappointed in the dealership quality along with their prices. A+++++++

They also switched my tires!!! I paid for a very expensive army grade kevlar tire they ordered them…read morebut when they arrived they switched them and claim they didn't fit my vehicle and charged me more money again for a cheaper tire... THEY are all A BUNCH OF THEIVESTHE WOMAN BEHIND THE COUNTER WAS THE BIGGEST LIAR SHE SWITCHED UP THE WHOLE INVOICE. Don't Mess with these people they just played my wifeBut she's smarter than that. They're a big rip off. So why didn't they mention all this when they were putting on the tires on April 22,2023Dont bother with the hassle and Dont give them the time of day. We will never go back

Goodyear in Cornelius, NC really is a great place. I was visiting from out of town and had an…read moreemergency with my car. I didn't exactly know what the problem was and Goodyear figured out the problem. Thankfully, it was a few loose and missing screws! They could have said it was something more serious and more expensive) but they did not. They were honest, professional, knowledgeable and trustworthy. I cannot say enough good things about Melissa the store manager, Shane the assistant manager and Tim the service manager. I am considering a move to Cornelius and feel confident I have found the place for my car's needs. Thank you so much Goodyear Cornelius, NC.

Great communication and patience. We are out of state and were shopping around for the best service…read moreand value for the work needed on our college daughter's car. Tire Doctor went above and beyond to make sure her car was in great working condition and even came in at a lower price than any other shop. Davidson College families, this is the shop to take your student's car!

Honest and high quality service. The best car service experience I've had in a longtime!read more

I've brought my cars to A & B for years. They always provide excellent personalized and…read moreknowledgeable service.

You guys have been helping me out of tire problems for a couple of years! Great, friendly service…read more Top Notch! I'll be back! Thank you!

Tire center thus cannot do simple a thing like replacing a tire valve, would not recommend to…read moreconsider this business.

Tuffy service is knowledgeable, friendly, honest, and offered flexibility on scheduling the service…read moreon my Volkswagen. I'll definitely use Tuffy in the future.

I really wish I could give this place a higher rating, but after visiting for the second time I…read moremust admit that this location of NTB falls a bit short of expectation. I was drawn to NTB for my oil changes because they are a decent price and include tire rotation. It's also conveniently located in Huntersville, so I came back a second time to give it the benefit of the doubt. When it comes to car services, I'm looking for timely service and care from staff. Ultimately, I'm giving this NTB 3 stars because I waited very long for oil changes/state inspections (aprx 2 hours). It also didn't feel like there was any urgency to meet with waiting clients or to turnaround your car quickly. Pros: the online check in system is convenient; prices for oil changes are competitive; spacious wait room; staff was friendly despite urgency Cons: long wait times; lack of urgency in staff In short, I'd consider coming back, but I am a bit hesitant.

WARNING: This place is a scam artist's paradise and a customer's living nightmare!…read more Thinking of getting work done here? Don't. Just pulling into their parking lot is a death sentence for your tires. A few weeks ago, I made the colossal mistake of letting these clowns mount and balance two tires for me. Within weeks, I'm stuck with a slow leak. Shocking, right? Not for this dump. It's close to home, so I rolled the dice today and stopped by for some air. Big surprise: I found a screw lodged in my tire. A tire shop that gives you a puncture--how's that for irony? Then it got worse. I dropped my valve stem cap, and while fumbling for it, I discovered their parking lot is a literal junkyard of tire-killing treasures: nails, screws, you name it. It's like they're hosting a puncture party out there. I asked about a plug job, and they had the audacity to quote me $50 for something a toddler could do with a kit from the dollar store. Extortion, plain and simple. Good thing I brought my own fix--it's the only way to survive this rip-off joint. But while I'm down there plugging my tire, I find more nails and screws scattered around like confetti. This isn't a parking lot; it's a war zone designed to shred your tires and drain your wallet. I scooped up the evidence and marched it inside, thinking maybe--just maybe--they'd pretend to care. Nope. They shrugged it off like I was showing them yesterday's trash. Before escaping, I checked my exit path to avoid more tire carnage, and guess what? Another pile of rusty screws and nails waiting to ambush me. It's like they've rigged the place to keep you coming back--or limping away. Let's not kid ourselves--this isn't some "oops" moment. A tire shop with a parking lot that looks like a nail factory exploded? That's no accident. It's a slimy, calculated scam to force you into buying new tires or shelling out for overpriced repairs. These people aren't running a business; they're running a con. For the love of your car, your sanity, and your bank account, DO NOT set foot near this cesspool. The 1st picture is from my 1st haul, the second picture is from my 2nd time looking through the lot

These guys are great! (and gal) Great, friendly service. And…read morefast! I was having issues with my car after getting an oil change, and took it back to a different Valvoline. The guy looked in my grill and knew right away. I had hit something - a deer-that had damaged my compressor. It's going to be an expensive fix, but I never would have known.. definitely recommend.

Valvoline caused catastrophic engine failure on my nearly new vehicle, resulting in a total loss…read more Their insurance is only covering market value, leaving me thousands out of pocket. When I attempted to resolve this with corporate, I was informed no one is allowed to speak with me.

My 2014 Ravi's air conditioning stopped working and I was new in town so I found this shop. Boy are…read morethey terrific! I called and was met with great courtesy and knowledge and got an appointment in 2 days. I was concerned as I had to leave car for several hours but they proved a free ride home and they picked me up after! Everyone was so pleasant and helpful it was great. The work was done in a few hours and less than I expected. Highly recommend and will be back! Tina skojec

Chris is great to deal with. Always working to ensure the car is safe and the customer is happy.read more

I am not sure why I keep coming back here. Honestly I only come here to get my state inspection…read more The main reason for my disappointment is the service and friendliness of the people. I think that it's the delivery of the messages. I made an appointment over the phone and it was relatively easy. That was the good. there isn't really a lot of bad, but it's just the overall attitude of the shop. When I arrived, I was greeted and explained why I was here and that I had an appointment. Had all my documents, but just felt really dismissed. Sat down in the waiting area. They serviced my vehicle and summoned me over to the check out area. Again, how much time does it take to walk over and greet me and say, your car is ready. Little things matter.

They prey on the elderly here charging $100's of dollars for unnecessary services and charging…read moreridiculous amounts for what is free at other places. Things like checking a battery is $150 where this is free at all auto parts places. $100's of dollars to run an obd diagnostic which is also free at any auto parts place. Parts here are DOUBLE the price of any other place. AAA towing service insisted my elderly parents bring their car here 20+ miles away rather than dropping off at our local garage that we trust and has serviced our vehicle many times. Basically a battery swap just cost my elderly parents on a fixed income over $1000. Not cool and I highly recommend any other place.