I've used Kenny Hawks Auto Body Shop for the second time, and once again, they did an amazing job!…read moreThey always keep you posted throughout the entire process, which makes a stressful situation so much easier. The work is excellent, the communication is great, and I highly recommend them. I'll definitely be back if I ever need them again!

Absolutely love this collision shop. I'm always treated like family. They take great care of my…read morevehicle and keep me up-to-date on progress. They are conveniently located in the Triangle and I highly recommend them to friends and family.

One couldn't ask for a better company (imho) for dent removal. When I walked out of the grocery…read morestore the other day, I found a dent in the back of my Pilot's cargo door. Not sure how/what...but it stopped my breath & unleashed an ugly cry meltdown. Dent Works of Raleigh is one of several mobile dent removal businesses that popped up online. I sent an ISO message & pics to all. One took several days to reply. The others replied almost immediately, but the quote Brad Rice at Dent Works of Raleigh gave me was the best. He told me when he could get to my car & we scheduled the work. Brad just left my home... the dent is still in my car... much to my chagrin, but I feel that I've been given an honest appraisal, and that's a good feeling. Brad *could* have done the work, taken the money we had already agreed on upfront...and walked away. However, he was honest and forthright and told me that in his professional opinion trying to get the dent out...b/c of the depth, the shape, the condition, etc.... will leave my door w/ 'bumps' ...no smooth finish...and maybe a worse appearance than what is there now. IF I wanted a smooth job, he advised that we take the car to a collision shop like Foster's. Yes, he even gave us a recommendation! Who does that? An honest, fair worker who takes pride in his work and wants the finished product to reflect his pride and effort. We tried to get him to take money for coming to our home to appraise the problem, but he refused. Brad Rice won't be fixing our Honda... we understand and agree w/ everything he said about the dent and the 'possibilities' from repair...but we will DEF file his name and company for reference should we get any other dings/dents. (Fingers crossed that won't happen.) Kudos. You are the kind of service person we gladly recommend and follow...w/ the integrity and character, all of us try to instill in our children. You def can be proud at the end of the day, SIr. Godwink.

I contacted Dent Works and Brad setup an appointment. Brad showed up promptly on time and was…read moreready to get to work. He removed 2 dents from my passenger door on my Infiniti. One was able to be seen at an angle where it bends light but the other was very evident and the crease could be easily seen and felt.. I am amazed at the speed and quality of work. When he was done I went to look at the finished job. I inspected the door several times and couldn't see any trace of the damage. Even after he left I sat out in the sunlight looking at the place where the dent was from all angles and am still impressed. The price was very reasonable and I would not hesitate to hire him in the future. I will be recommending his service and showing his skill and quality of work to my co-workers and friends.

I have had to use these guys twice for two different fender benders. They did such a good job the…read morefirst time, I knew I'd go back to them if I ever needed them again. My car is a special edition with a special paint and they matched it perfectly. She looks brand new. And the best surprise was when I picked her up they had detailed the inside AND the outside. What they didn't know was that I was planning on selling the car as soon as I picked it up because I needed the money. The detailing was sooo good that it sold in just a couple of days! And the car was FILTHY! I have two huge white dogs so there was hair and drool everywhere. They must have spent so much time making it look good. What a nice touch for their clients to get their vehicle back spotless. Thank you guys so much!

Can't express how impressed I am with this shop. Got my car back better than before accident…read more Paint is identical match, gaps are spot on. Very professional staff, handled all the insurance headaches without prompting. Awesome business! Highly recommended. Thanks Brett

From the first phone call to the delivery, the staff at Coats were exemplary. I damaged the front…read morebumper cover on our car and made an appointment for an estimate. I arrived, checked in at the desk and was promptly greeted by the estimator. That afternoon we received the estimate and scheduled the repair. Cost was exactly as stated and to say we were pleased by the results is an understatement. Not only was the car ready for pickup by Thursday afternoon, after dropping it off on Tuesday, but it had been totally detailed, inside and out. Can't say enough about the courtesy of the staff or the quality of the service we received at Coats.

I have had repairs done at this business over the last couple of decades but hadn't needed anything…read moremajor work done until now. I just hung up from the lady who answered the phone and she was so nice and pleasant. Not to mention that she gave me a couple other options on other businesses that could complete the work needed for my vehicle. I would highly recommend this business to anyone who needs service.

Excellent customer service!! They helped my 90 year old grandmother who got into a little fender…read morebender with a curb. She was treated with care and they were honest. Highly recommend!!

I had an incident last month (retread lying in the road, I couldn't avoid without hitting another…read morecar, it caught the undercarriage of my car, ripping it, oil filter, etc., off during rush hour on 87). I didn't know where to go, so I chose here based on reviews. I am happy I did; they are a nationwide preferred site, so if They work for an NW claim, that works guaranteed as long as you own a car. My car was totaled but they answered my questions were good at text responses and just generally friendly and helpful. While I hope I don't need them again, I would definetly recommend and work with them again.

The team was friendly, easy to contact, and great at explaining the repair process. They repaired…read morethe minor exterior damage on my car in about a week, and the entire experience was very straightforward. Since everything was handled through insurance, drop-off was simple, and I received a phone call as soon as my vehicle was ready for pickup. Everyone I interacted with was kind and professional, and the owner was especially accommodating when answering my questions and addressing my requests. As a young woman handling the process on my own for the first time, I felt comfortable throughout the experience and never felt pressured or dismissed. My car was returned clean and looked great on the outside after the repairs. I'm giving 4 stars instead of 5 because of the business hours. Their operating hours are the same as my work schedule, and they're closed on weekends, which made coordinating drop-off and pickup somewhat difficult. Other than that, I had a very positive experience and would recommend them.

Friendly service and fast repairs for my Camaro! Would definitely use again and recommend.read more

Brought our car there 3 times within the last year and have brought other cars there as far back as…read more2007. The most recent repair, there was a dispute about insurance payments (over $50 which we had already paid and insurance would not reimburse believing the shop had double-billed), and they refused to reasonably work with us and facilitate resolution with the insurance company. We gave up trying to get the $50 back and wrote a letter expressing our concerns to the shop and received no response. After we spent thousands of dollars there in the last year and have referred many people to the shop, they were willing to lose our business and future referrals over $50. They do good work but lack in customer service and communication.

I am completely satisfied with my repairs done at precision collision. They were repairing the…read moredamage from someone rear-ending me and they even buffed and painted a prior scratch that I had gotten on the side of my car for no extra cost. The entire team advocated for me for whether it was about the insurance company or the car rental company. I want to specifically point out Stacy's work. She made the repairs the easiest part of everything. I was also super satisfied with how CLEAN my car was after the repairs!! I love you guys and will definitely recommend ya'll to friends just like you guys were recommended to me!

Two repairs here at 2 different times. Both excellent. The first was I finally carried the car to…read morethem as I had backed into a car. It went through 3 Allstate recommended shops including a Mercedes Certified repair center with dismal results including paint not buffed out, trunk did not fit right and last one let me have the car with the trunk not opening. Jason was excellent. They took the car, repaired it and returned it to me like it should be. The second time was from a road hazard that gouged out underneath the bumper and rocker panel. I took it straight to Jason because I knew he would repair it like it should be. I also knew Allstate would not cover the cost of the repair there, but I wanted it right and was willing to pay any costs Allstate denied out of my own pocket {$1300}. Again, I got the car back like it should be. I can't say enough great things about every part of their operation that I encountered.

I recently had my Lexus repaired at Xtreme Auto Collision for hit-and-run damage. Xtreme's facility…read moreis clean and modern. Jason and Stephanie were very cordial and professional. Jason was able to perfectly repair the damage to both front and rear doors without requiring new door skins. They also worked with the insurance company on my behalf through the process. Jason did a wonderful job and Stephanie kept me informed several times each week as to the progress. Upon completion, my car was detailed completely and looks as good as new inside and out. I give Xtreme Auto my highest recommendation. Thanks Jason and Stephanie for a job well done!