I've used Kenny Hawks Auto Body Shop for the second time, and once again, they did an amazing job!…read moreThey always keep you posted throughout the entire process, which makes a stressful situation so much easier. The work is excellent, the communication is great, and I highly recommend them. I'll definitely be back if I ever need them again!

Absolutely love this collision shop. I'm always treated like family. They take great care of my…read morevehicle and keep me up-to-date on progress. They are conveniently located in the Triangle and I highly recommend them to friends and family.

I have had to use these guys twice for two different fender benders. They did such a good job the…read morefirst time, I knew I'd go back to them if I ever needed them again. My car is a special edition with a special paint and they matched it perfectly. She looks brand new. And the best surprise was when I picked her up they had detailed the inside AND the outside. What they didn't know was that I was planning on selling the car as soon as I picked it up because I needed the money. The detailing was sooo good that it sold in just a couple of days! And the car was FILTHY! I have two huge white dogs so there was hair and drool everywhere. They must have spent so much time making it look good. What a nice touch for their clients to get their vehicle back spotless. Thank you guys so much!

Can't express how impressed I am with this shop. Got my car back better than before accident…read more Paint is identical match, gaps are spot on. Very professional staff, handled all the insurance headaches without prompting. Awesome business! Highly recommended. Thanks Brett

Brought our car there 3 times within the last year and have brought other cars there as far back as…read more2007. The most recent repair, there was a dispute about insurance payments (over $50 which we had already paid and insurance would not reimburse believing the shop had double-billed), and they refused to reasonably work with us and facilitate resolution with the insurance company. We gave up trying to get the $50 back and wrote a letter expressing our concerns to the shop and received no response. After we spent thousands of dollars there in the last year and have referred many people to the shop, they were willing to lose our business and future referrals over $50. They do good work but lack in customer service and communication.

I am completely satisfied with my repairs done at precision collision. They were repairing the…read moredamage from someone rear-ending me and they even buffed and painted a prior scratch that I had gotten on the side of my car for no extra cost. The entire team advocated for me for whether it was about the insurance company or the car rental company. I want to specifically point out Stacy's work. She made the repairs the easiest part of everything. I was also super satisfied with how CLEAN my car was after the repairs!! I love you guys and will definitely recommend ya'll to friends just like you guys were recommended to me!

I needed passenger side mirror replaced. Brooks was very professional. He removed and then replaced…read morethe mirror in less than 30 minutes. He did an excellent job. I would highly recommend this business. I was very happy with the price he charged. Kathy P.

Backed my 2018 Charger into a fence post. Not a good idea. The fence post was fine…read more Well, I needed a quality body shop. Did some online hunting and landed on Automotive Collision Specialists, Inc. Let's call them ACS. Made an appointment and got an estimate. Very easy. First thing I noticed on the estimate was that ACS was gonna use OEM parts. Other shops I went to wanted to install Made in China parts. I appreciated the fact that ACS would use the best parts available for my car. Also got some modest encouragement about paint quality which was important to me. So I brought the car in on a Monday. They said it would likely be done by Friday. So far all sounded good, but a hiccup entered the process. They had ordered a new bumper cover (the visible external plastic bumper) plus a plastic valence which snaps into the bottom of the bumper cover. This valence part arrived but was damaged in shipping. It was packed in a plastic bag with zero protection against impact injuries. They proceeded to return that part and ordered a second. No good. A third was ordered. No good. A fourth came in, and they thought it might be OK but called me to come take a look. I did and though close to 100%, it still was damaged. Another reorder was done at my request (with no arguments, BTW), and it took the dealer two days, but they got a good part out to the ACS shop. Got a heads-up on this. So the car was quickly completed, and I came over to pick it up. It was literally perfect. Paint, fit of bumper, exhaust pipe alignments, etc. Everything like new. Car was spotless inside and out. Very impressive. I had met some of the guys at ACS. So . . . Ethan, Gary and Alan, thank you for a great job. And please thank the guys in the back for the excellent professional work they did for me.

The team was friendly, easy to contact, and great at explaining the repair process. They repaired…read morethe minor exterior damage on my car in about a week, and the entire experience was very straightforward. Since everything was handled through insurance, drop-off was simple, and I received a phone call as soon as my vehicle was ready for pickup. Everyone I interacted with was kind and professional, and the owner was especially accommodating when answering my questions and addressing my requests. As a young woman handling the process on my own for the first time, I felt comfortable throughout the experience and never felt pressured or dismissed. My car was returned clean and looked great on the outside after the repairs. I'm giving 4 stars instead of 5 because of the business hours. Their operating hours are the same as my work schedule, and they're closed on weekends, which made coordinating drop-off and pickup somewhat difficult. Other than that, I had a very positive experience and would recommend them.

Friendly service and fast repairs for my Camaro! Would definitely use again and recommend.read more

From the first phone call to the delivery, the staff at Coats were exemplary. I damaged the front…read morebumper cover on our car and made an appointment for an estimate. I arrived, checked in at the desk and was promptly greeted by the estimator. That afternoon we received the estimate and scheduled the repair. Cost was exactly as stated and to say we were pleased by the results is an understatement. Not only was the car ready for pickup by Thursday afternoon, after dropping it off on Tuesday, but it had been totally detailed, inside and out. Can't say enough about the courtesy of the staff or the quality of the service we received at Coats.

I have had repairs done at this business over the last couple of decades but hadn't needed anything…read moremajor work done until now. I just hung up from the lady who answered the phone and she was so nice and pleasant. Not to mention that she gave me a couple other options on other businesses that could complete the work needed for my vehicle. I would highly recommend this business to anyone who needs service.

Excellent customer service. Fixed my issue in 20 mins. Maybe less! Got me in immediately! Thank…read moreyou! Will use them in the future!

I'm very pleased that they decided to take on a job they don't usually do. My 1997 Ford F150 looks…read morelike a new truck.

I recently had some work on my 15 year old Toyota Camry's bumper (and other random dings) at Lanier…read moreAuto Body, and I'm thrilled to say that the car looks almost brand new. The workmanship was excellent and the price for the work was very reasonable. Jamie and Greg (and Jackson!) took great care of me and my car - they are very friendly, caring, and honest people, top notch at what they do. I feel very lucky to have found their shop and wouldn't hesitate recommending to anyone in need of Auto Body work.

Lanier Auto Body and Paint sanded and painted the roof and hood of our 2014 Honda Pilot. It now…read morelooks like it came from the showroom. They did a fantastic job. They price was lower than other shops that we looked at. We highly recommend Lanier Auto Body and Paint. If you need your Car or SUV painted, Go to Lanier!