An Excellent group of very courteous and professional people who I believe you can trust your eyes…read moreto. I have been to several eye groups, Medicus and Doctor Rossow were thorough with my exam and did, by far, the best job of explaining things and making recommendations to me. My wife started going here and was also pleased with Dr. Rossow. I highly recommend Medicus.

When a patient calls begging to be seen, see the patient. The response "He was just seen in March",…read moredoesn't help when it's the end of October. Things can and do change. Just a reminder Emergency Rooms and Urgent Care Offices don't have the equipment to check your eyes. If you value your eye sight don't depend on Medicus. You need a doctor that will be there for you.

I can't say enough good things about Dr. Hopkins at LensCrafters in Anderson! It had been a long…read moretime since I'd visited, and honestly, I regret going anywhere else. He took his time, he was super thorough, and I felt completely comfortable the whole way. If you need an eye doctor, he's the best--I'm definitely staying with him from now on!

We're not currently patients at lens crafters but I want to express gratitude to this location in…read moreAnderson. Went in to ask if they could fix a nose piece pad on glasses. The man there gladly fixed it. Went to pay them and they said no need to pay. I think we have found a new eye doctor. It was a weekend as well. Very helpful and kind of them to fix this. Thank you so much.

The doctor I saw was great , however the staff could use some customer service training. Very rude.read more

I'm taking the time to write this...exhausted from night shift to gripe about all their useless…read moreautomated systems that got me absolutely nowhere, while I sit here at a Walmart vision center who got me in faster than that automated system. I started with the online scheduling which asks you for everything but your mother's maiden name...like, I just want to see appointment availability...come on. I got to the very end of that only to get a message stating there was a probaly and to call the office. Ok fine, I call, and have to hit 20 buttons before getting to the scheduling section. Only to be stuck with a robot thing. I went through all those questions, again, begrudgingly...only for they to error out too and was directed to a human (finally!) but...it looped me right back to the robot (ugh!!!). I tried one more time to get human and never did. I wish I would've opted Yes for that post-call survey. What a waste of my time. I got in with Walmart and got my new glasses in less time I was dealing with all that automated crud.

I've been a patient at Family Vision for many years and my experience has consistently been…read morepositive. Dr. Graves and the entire staff are wonderful. I appreciate that they are efficient and respectful of my time, and they listen when I explain my needs. If something cannot be accommodated, they communicate clearly, which I value greatly. Their consistent communication and follow-through make a real difference. Thank you to the entire team!!!

Quick check in, not a ton of paperwork for a new customer, literally a page and a half. Everything…read morewas clean and quiet. Parking lot is easy to get in and out of, no crazy intersections like Stanton optical. No wild scheduling and then canceling at the last minute like Medicus. Dr and staff was super friendly and one of the technicians even showed me my eye pictures and took the time to explain what they're looking for in them. Glad I took the time to shop around and find this place.

The store was so busy but they worked me in because it was right near closing time. They still made…read moretime to see me and to find the glasses that was going to make me happy. I highly recommend this store.

I called and set an appointment for 11:30. I arrived at 11:15. at least one other person came in…read morewith no appointment. they took that person ahead of me a little before 12:00. finally at noon they came to me and asked if I had an appointment and I had signed in at 11:15. they then wanted to know if I had filled out the medical questions online, which I had not because the appointment setter said they found my profile since I was a previous customer and mentioned nothing about medical questions. They proceeded then to say they were sorry and gave me an iPad with questions to answer and said they would get me next. After completing the questionnaire and giving it back to them they proceeded to call someone else. I promptly told them to cancel my appointment and walked out. I will never go back and I would never recommend them. I will find a professional office that can meet my needs and treat me and my time like they really care.