We came to Great Lakes Crossing to stop at GameStop so my daughter could sell her Switch Lites and…read morepick out some roller skates. I wasn't too excited about going into the mall for just one stop at first, but it ended up being pretty easy. As long as you go in through the right entrance, you don't have to walk the whole mall, although we love the huge size and selection at Great Lakes! We used the map right by the door and found GameStop quickly. The mall felt welcoming and had a lot going on, so it's definitely a place you could spend more time if you wanted to. Even though we didn't need help from mall staff, we were greeted by a few people as we walked through, which was nice. It turned out to be a smooth and easy visit overall.

This outlet mall is great. It is very large and has a large variety of shops for different shopping…read moreneeds. The prices are very reasonable and the employees at most stores were great. My favorite stores to shop here were: Just Cozy, TJ Maxx, Burlington, and The Nike Store. All of these stores had items that I needed and all of them had a large variety to choose from. Many of these stores also had great sales and specials. They had a Winter Wonderland setup and Santa Claus was there for photos. I also appreciated that they had Christmas Carolers from a local church group singing live here. The food court was not good. We had a family member get sick from the Japanese food place, so please be careful. The variety in the food court is also a range of different options, which was good. This indoor mall is now my fave here.

I wanted to give a review for Stacey who works at this location. I was in line with a lot of items…read more She was dealing with a rude customer for 5 minutes. She was professional when the man was running his mouth. She handled it well and with composure. I was impressed because that is rare these days. I will be coming back. She handled my transactions very well despite the delay. Also, the store was well organized compared to a few I have been to. Very nice and I will be a regular.

In order to really enjoy Ollie's, you have to understand that you're at a big retail garage sale…read morebasically. Now this particular location has a massive selection with a wide variety. The staff is very helpful and accommodating. Of course like the rest of the world, they are understaffed but please take the time to remember to bring your kindness and patience while visiting this location and the employees here will return the favor.

Still one of the best mall in Detroit area and probably in Michigan. All the store is open, plenty…read moreof food options too. Haven't heard about any crime in 12 oaks for years so it is safe. Dicks is going to build a sport emporium in the old Sears vacant area, that will be exciting for locals.

One of the Best malls I have been in the area. I was there on a Sunday and it was packed. The lot…read morewas full. There were no empty stores. It's a beautiful store with great shops and nice mix of people for people watching. I didn't buy anything but I will be back for sure.

Thought we'd check out this outlet since my bf has been on a sneaker binge. Brought a pair of…read moreConverse we bought at another factory store for a return. Before we even get to the counter and say anything the "store manager" (male, picture attached) starts a rant along the lines of sorry but we don't take converse returns you have to do that online, blah blah blah. My bf brushed it off and goes to shop but we're both annoyed and find it ridiculous that a purchase made in store can't be returned in store. I can't find any policy online or on the receipt backing up this so called policy. Plus the fact that this so called manger didn't even wait for us to say anything before immediately turning us away was just horrible customer service. We called the store we made the purchase from and they tell us what we were told sounds ridiculous, they get our info and call the Howell store to clear up the issue. Within 10 minutes we get a call from the store manger, a female, apologizing and saying if we go back in the store they'll process the refund. Store is clean and organized, most of the employees seem helpful, but the one "store manager" ruined the experience with their horrible customer service.

Drew was great, I took my grandson to Nike and drew helped us with the size the shoe and was very…read morefriendly.

Love the outlet shops just wish they had more shops to check out but the ones they do have are…read moregreat and I always enjoy going

Not much here but the stores they did have were very nice. Bath and Body Works, Jockey, Maurices…read moreand a Pickle store are the ones my family went into ! They were nice

I was not expecting to visit a mall on my recent Adventure. I solely came here to visit the health…read morefood store which I did not know was inside this mall. This place is a mini mall not a big mall. This place is very neglected unfortunately! There are giant holes the restrooms. They still had Christmas decorations up in July! They had parts of the mall section off but as a mini mall that could be walked around in like 3 minutes! It's got some unique shops to them but really it's more of a gathering space too assistant connects to other big box stores. There's an abandoned Carousel too. Inside of the place is old and outdated. It still gets fair foot though regardless

This is about the only decent place to go to in Jackson if you want to go shopping with several…read moreshops along an indoor shopping strip/mall. They have Best Buy, Dollar Tree, Dunhams, post office, health food store, Five Below, Bath and Bodyworks, Ross, TJ Max, Men's Wherehouse, Kohl's, Sephora, arcade, popcorn and candy store, video game store, furniture store, they even have the Secretary of State office to get your car registration updated! Oh and don't forget the Chocolate shop for those who are chocolate addicts. I come here from time to time and bring my kids here and they like the spinning doors, Five Below and Dollar Tree. If you're looking for a outlet mall type experience, Jackson Crossing comes pretty close, it doesn't have everything a full mall would have but they have enough. They have some discount stores that people will often frequent. If you're in Jackson and have nothing to do, you would probably come to Jackson Crossing.

I have been to Plato's Closet multiple times and every time I've been there I found something that…read moreI love and wear on a regular basis. I absolutely love the lower prices and the large selection range. It's geared towards a younger crowd but I have seen people of all ages there. I have been met warmly there and the workers are very friendly and helpful.

November 19 UPDATE: Thuy,…read more I saw your message. Your employee assured me that her position and communication was supported by you and your store policy. Please reach out to me via email: dr.amariejohnson@gmail.com to resolve. With children and a busy career, I simply don't have time additional to invest in this issue. I expect a full refund. (Less the disrespect). ********* ******** *********** Just purchased a Columbia Fleece outer jacket for my teen son marked "clearance". Unbeknownst to me was that the jacket was missing the main zipper. Yes... the jacket had absolutely NO zipper with which to close out the cold. We discovered this only after I returned home & my 14yo son tried it on. I tried to return asking just for store credit. The store rep - Abby informed me they would not take back the jacket as it was marked "clearance". And that because their buyer "made a mistake" they marked it clearance (30% off original price). When I emphasized that I only wanted store credit and that I would gladly choose something else for my son. I suggested that if they were passing a "mistake" onto a customer, that they should do so with transparency and clearly mark the tag with a note indicating the items flaw, e.g. write "missing main zipper" on tag. Otherwise, I suggested, the omission smacks of deceit and is unethical. She seemed unconcerned. Abby & other employees said with a laugh, "we don't even know how to do that". Meaning they don't know how to do a store exchange. I couldn't help but notice an air of smugness when she said this. Abby was quite bodacious and loud as she exclaimed a refusal in front numerous customers. I felt humiliated and defeated. So they refused to accept the jacket back. Adding insult to injury, Abby offered to take the jacket and donate it! I am a seasoned shopper and loyal customer of Platos. We've purchased clothing for all 3 of my now teen kids for the past several years over the course of numerous growth spurts including a current growth spurt my 14 yo is now experiencing! I don't appreciate the disrespect nor the blatant disregard on full display for other customers to witness and perhaps intended as showcase. I'll simply have to take my business elsewhere. Luckily, there are numerous options for used clothing.

Horrible business and Customer service. I spent $600 and $300 of that was on a nonworking product…read more I took the Arcade 1up home and some of the buttons were not working. I replaced them and continued to have issues. I then spent $60 on a part that did not fix it. The other part I need is another $75. I asked if they could help or replace the part (they have several in store) and was having a conversation with one of the owners who then proceeded to read and ignore my messages for days. Then asking again and I was treated awful. They refused to help at all and claimed to not have the part. I have attached the pics of my conversation. I was also told I shouldn't have used Arcade 1up support to try to fix it. I bought a microwave, an arcade, and several small items totally around $600. This business doesn't care about customers. They want your money and then don't care if you ever return. Scum of the earth business practices from scummy people. You should be ashamed. The claim that I was allowed to fully test in store is also false. A man stood there holding the power cord and extension cord and after 3 seconds of it being on started saying everything looks good. I was rushed and sold bum product. They have at least 5 other units and claim not to have the parts to replace it. What a joke. Better Business Bureau will also be contacted. Stay away and save your money.

Great prices and a lot of items in stock. We picked up a desk for less than half the original…read moreprice. The staff was friendly and helped load up our vehicle. There are a lot of name brand and quality pieces in their shop, especially the toys: it really surprised me. We didn't really see pricing on items in the store and it is packed with products (enough so that it can be hard to find or view things), but I realized afterwards that it would be better to check their website beforehand for whatever you want and then check the site when in the store for pricing on random items you find.