We were at a beautiful children's birthday party at a lovely park in uptown Manhattan. What a great idea....small vanilla smash cake with colorful sprinkles ( for the birthday girl) and 5 Amazing pies from Carousel cakes for the adults. (There were cupcakes for the kids). No shame in birthday cake but this was a nice switch up. Apple, Blueberry, Pumpkin, Pecan and my favorite Cherry Crumb. Everyone enjoyed the treat. read more

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Amazing cakes & pies! Had a piece of delicious cake at a party! It has creamy delicious frosting- not overly sweet like the ones at warehouse stores! Spend a little more & get an amazing, soft, fresh, tasty & unforgettably scrumptious cake!! read more

Carousel Cakes - Birthday Cake - Bakeries Near Me - Nanuet, New York

Delicious cakes and cupcakes Clean facility with helpful staff Great variety to choose from read more

Best cakes and cupcakes! This is their central bakery location (they have storefronts in Ridgewood and Englewood), where they have a retail counter. You won't be disappointed with any of their cakes and cupcakes. Frozen cakes need 3 hours to thaw, FYI. Enjoy! read more

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This rating is not for the brick and mortar store itself, but for the cake I ordered online. One of the best cakes I've had in a long time. Their cakes are super moist, made with fresh ingredients, and very delicious. Definitely a decadent treat. If you're ever tasked with purchasing a birthday cake for family, this is definitely a bakery your guests will ask for again and again. Cake was well-packed during shipping and arrived undamaged. read more

Absolutely the best carrot cake I've ever had ... the NY Blackout cake is also AMAZING !!! Highly recommended!!!!!

I always had the blue velvet cake which is pretty good . I've heard about the cupcakes , however never experienced it . I was able to finally experience their cupcakes . I had the 6 pack. Cupcake flavors : cannoli , chip , Classic vanilla fudge , strawberry cheesecake and chocolate rum . The chocolate rum was my least favorite however, was still enjoyable . All the other flavors were incredibly amazing & tasty . read more

Carousel Cakes - Cupcake flavors : cannoli , chip , Classic vanilla fudge , strawberry cheese and chocolate rum - Bakeries Near Me - Nanuet, New York

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The only place to go for a carrot cake! We will travel far and wide for birthdays, anniversaries, etc. However, they are frozen so they need to be picked up hours ahead of time and kept at room temperature to defrost. read more

The first cake I ordered from Carousel through Goldbelly came perfectly cold/frozen without any damage and was delicious. Ordered again and it was horrible. There was only one cold pack and it was underneath the cake. It was completely melted and warm. I reached out to Customer Service and they sent a replacement. It too was not cold packed, received melted and warm and this was overnight shipping. It is apparent they only care about charging more through Goldbelly. What a shame. Also, the celebration it was planned for was disrupted as a result, twice! read more

Two pies and two cakes. Only one out of three were decent. That was the coconut custard pie. The two cakes came melted, and the frosting was rancid on both of the cakes because it was delayed for a couple of extra days not their fault really but by UPS, but if you're going to use UPS and gold belly, this is what you need to know Because they're ruining your reputation. The apple pie was overly sweetened. I thought I didn't care for it. Mine is better. The coconut cream was good though, but that's it - thankfully I got half my money back on the two cakes at least. read more

The place is small but filled with amazing yumminess! The selection is vast and everything I have had from there is absolutely delicious! read more

I have been a cutomer of Carousel Cakes for years. My family likes their cakes. I find the quality okay, nothing special. The service has been lacking but still acceptable. However my experience with them this week was abysmal. I was tasked with ordering a birthday cake for my 11 y.o. niece. The store hours are limited. I was misinformed when I called earlier in the week. I was led to belive that there would be numerous cakes of ALL sizes and was told they were a wholesaler, so scarcity was not an issue. I arrived early Saturday morning because they close at 1pm on Saturday and are closed on Sundays, I was told there were only 2 size options, 6" and 10" and no decorator on Saturdays. Noone to write a simple "Happy Birthday ". The staff member, even during the call seem aloof and a bit too happy to say "No", "we don't do that". During my Saturday visit observed this same non-accomodation with another customer asking for "Thank You" to be written on her cake. There appears to be a perverse delight in the staff saying "no we don't do that". It seems they are relying on their wholesale business and the individual customer is an inconvenience and nuance. I understand that they are listed as one of Oprah's Favorite Things, but that shtick is old. Oprah needs to visit them now to experience the arrogant monster she has created. Anyway, I will not go back. CakedUp on Main Street in New City, NY is about a 6 minute drive away and has better quality and creativity decorated cakes. More importantly I feel appreciated there. Carousel Cakes has forgotten that they need customers. I don't recommend. read more

such a great little place to pick up fancy cupcakes. it's so hard to choose - they have a lot of great varieties. cake is really moist and tasty and fillings are really flavorful. I love that you can pop in at any time and leave with something great. service is quick! they also offer frozen pies and custom cakes - but I haven't tried this yet. definitely recommend that you check this place out. read more

I placed an order for an old fashion chocolate cake with the chocolate pudding filling, let me say that as a chocolate lover, this cake is very decadent but everyone loved it!!! The chocolate pudding is just slightly sweet and the combination of the chocolate crumb topping was very well executed. I order a 10 inch cake on 11/4 for pick up on 11/5, for $28,. The order was not placed online because thats is for cakes that are shipped out via FedEx and i was picking up the cake in person. I also requested that they write on the cake with red "happy bday". I was told the cake can be picked up between 1pm and 4pm. Overall it was a beautiful presentation and quality ingredients. You can get a custom cake if you want as they have many ways to customize a cake but, i just wanted a simple chocolate cake and i didn't mess with perfection. read more

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I order the pumkin and cheese pie thinking it was weird and why not but to my surprise it was pumkin pie with cheesecake at the bottom!

I went here to look for cakes for my mom until I was distracted by so many nice looking cakes. I couldn't resist the Blue Velvet looking cake, looked so bizarre but so good at the same time. I couldn't resist the urges to try and let me tell you , its beautiful and so delicious! I think I found my favorite go to store for now one :) read more

Carousel Cakes - Bakeries Near Me - Nanuet, New York

This place is horrible! I called Carousel Cakes Nanuet, NY to order my son's birthday. I ordered the cake over the phone but the girl who took my order claimed the payment didn't go through. I told her I saw the payment reflected on my account but she insisted it didn't go through. I emailed them a screenshot of the payment and I was told someone would call me back. Today I was told they would give me a refund and recharge the debit card to make sure the payment went through. 3 hours later I get another call asking for my card info again because they claim they don't see payment. I checked my account and I don't see a refund but I see the original payment did go through. This is turning into a nightmare. All I wanted was to order my son's cake. I spoke to the Manager and although he said he was sorry he could not explain why my card was scanned twice and I still didn't get my order! read more

The carrot cake and the salted caramel cupcakes were so delicious! I really recommend them for all occasions

Just picked up my custom order cake from Carousel Cakes today. As you can see from the pictures I posted, Carousel Cakes clearly doesn't care about having repeat business. I emailed the bakery 6 weeks in advance and provided 3 high quality photos of my desired cakes at different angles. I specifically asked that the bakery copy the piping design, including matching the frosting colors exactly as depicted. Eva responded to my email and noted that they couldn't provide the fresh flowers, but will mirror piping and colors as shown in the photo for an additional charge, which I gladly agreed to pay. The bakery proceeded to charge my credit card for full payment of the cake immediately after the cake order was placed. All good...until the cake was picked up today for an event tomorrow. What I received was the cake from the second picture I posted. This cake looked like a 5 year old designed it. Looks nothing like the cake in the photos I provided them. The poor attention to detail and lack of care blows my mind. I'm shocked that Carousel Cake would give this to a customer. The condescending manager Paul made up every excuse under the sun to justify their poor product - that frosting color can never be matched exactly and that this was the bakery's interpretation of the cake. I provided the bakery with very clear photos of the desired cake. Not sure why "interpretation" was required. And a bakery not being able to match frosting colors?? I wasn't asking them to replicate a Picasso painting. For the most part it was fairly uncomplicated piping work. And if the bakery couldn't do what was asked, then at least contact me and give me the heads up. The manager then decided he wasn't going to speak to a woman and abruptly ended his conversation with me to have a man-to-man conversation with my husband. He had the audacity to tell my husband that nobody really cares about the cake especially at a 1st birthday party, essentially making me out to be some unreasonable woman who is making a big deal about a cake that a child wouldn't have any memories of anyways. Ironic comment coming from a business that sells custom cakes. Long story short, after squabbling with the bakery for 30 minutes, they agreed to "fix" the cake. My husband had to wait another 45 minutes for the grand reveal in picture #3. While it was an improvement from the original cake, the fixed cake still doesn't look remotely identical to the photo they were provided. I'll end my posting with inspiring words from Manager Paul - "...to the best of our abilities". And to the best of my abilities, I will be going elsewhere for all my bakery needs. read more

Carousel Cakes - Pic#1: Photo provided to Carousel Cakes Pic#2: Cake made by Carousel Cakes Pic#3: 2nd attempt by Carousel Cakes to fix cake - Bakeries Near Me - Nanuet, New York

Great desserts , the pies are out of this world good . Cakes are amazing too . Staff is friendly and helpful

The Cakes are better in comparison to the cupcakes. Key lime pie is divine and the carrot cake is delicious. The only 2 cupcakes I liked was the red velvet and the carrot cake. Maybe due to the fact the frosting is cream cheese. The other cupcakes use a butter cream which taste like Crisco based...Yuck! read more

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I have gotten several cakes from here and have never been disappointed. The chocolate mousse supreme is dangerously good.it can get crowded but that's how you know you are in the right place. read more

Ordered a Dutch apple pie from here for the holiday and it did not disappoint. So so good. I wish I had ordered more than one! Definitely coming back for more and for any holiday needs. read more

I came to carousel cakes because it was recommended to me by a friend. And I was not disappointed! I bought my mother's birthday cake here and I was really impressed by the quality of their ingredients. My mother's favorite cake is carrot spice cake and it was one of the best cakes I've ever had. The service is very friendly and fast. If you're celebrating an occasion where a cake is needed, I highly recommend buying a cake from here. If cakes aren't your thing they also have cupcakes for sale. read more

Carousel Cakes - Carrot spice cake - Bakeries Near Me - Nanuet, New York

I tried the chocolate mousse Supreme in November for my birthday and I was in love. Chocolate mousse is typically my favorite dessert but I find it super hard to find. This chocolate mousse cake was amazing. Since November I have been wanting to drive up to buy the cake again and bring it back home to the Bronx. This weekend we finally took the trip bought a small 7 inch chocolate mousse supreme cake and also a few cupcakes. We got the blue velvet cupcake and also their green velvet cupcakes to celebrate St. Patrick's Day. I was surprised when I pulled up to carousel cakes, it wasn't in a plaza with lots of other shops, it was in a more industrial part of the town. It also stated that it was a wholesale shop open to the public, there was a steady flow of people in and out and a line that moved pretty quickly. On the way out they had some free cake toppers to pick up to add to add to your cakes. read more

Carousel Cakes - Bakeries Near Me - Nanuet, New York

Amazing cakes. I drove 45 minute's to get my Daughter a B-DAY cake, picked up 2.. They we're both the best cakes I have ever tasted. I would make the trip again. TY. read more

Carousel Cakes - Just Amazing... - Bakeries Near Me - Nanuet, New York

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Better customer service needed. . The past 3 years I've been trying to order custom cakes No matter if I call 4 weeks or 1 week ahead they can never accommodate. Always an excuse even when not busy. The counter help says let me check with the looks and right away say no. Writing on cake rushed always. Maybe being in business so long they lost there "Care for customers" read more

Ordered a few cakes/pies from my son's school fundraiser for Easter. I'm not usually a blueberry pie person but this crumble pie was perfect! Not too sweet , the fruit wasn't runny, the crust wasn't soggy and thr crumble didn't overpower the fruit. A little whipped cream or a scoop of vanilla ice cream... perfect dessert. As for the carrot cake, I was surprised it went so fast! Even my son who's not a fan of veggie sweets devoured a huge slice of this cake. Again not overly sweet, not overpowered by the cream cheese frosting and the cake was nice and moist. Can't wait to tuck into the apple crumb as well. I'm sure it won't disappoint. Delicious all around. read more

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I don't leave reviews but after my interaction with carousel cakes I'm compelled to leave one. My wife took the 35 minute ride to pick up the US themed cake today and was told they were not in stock. The cakes here are always delicious but the customer service is always horrible especially the middle aged female who always feels the need to be extremely nasty and condescending. My wife asked when they would be in stock again and she said they didn't know. Fast forward a few hours and I call and ask if they are in stock, the lady on the phone says they have them now so I offer to pay for one over the phone to guarantee me one and she states that it's against their policy. I now make the 35 minute trip to pick one up to be met by "Miss Friendly" who proceeds to say they are out of them. No explanation, no reasoning just pure nastiness. Life can't be that bad can it? read more

Not a huge fan of sweets much less decadent Red Velvet but this was awesome. Got it shipped by a relative. Covid cake! Can only consume a small amount at a time; it's like drugs. read more

Carousel Cakes - Red Velvet Cake - Bakeries Near Me - Nanuet, New York

Best place to go for cakes and pies in the area, they're definitely worth the travel time

I ordered cupcakes through goldbelly. Came on time, in perfect condition. Cupcakes taste fresh, good flavor especially in red velvet. The buttercream was decent. Would I pay what I paid for the cupcakes and order again? No. They are a meets expectations kind of place. read more

Ordered a childhood favorite, coconut custard pie. Gold Belly delivered the product in amazingly great condition. However, the product was well below my expectations. Mostly coconut topping but very very little custard & decent crust. Tried to contact the company but they had no email for feedback. Caveat emptor... if you're looking for a great coconut custard pie, look elsewhere. read more

Decided to give this place another chance since I really enjoy d their cupcakes and I walk in and two of the decorators are BRAIDING EACH OTHERS HAIR! I just can not do it. I'm waving the white flag. read more

My mom loves the cakes from here. She been a customer for atleast 10yrs. This place is a little out the way but well worth it. There famous blue velvet cake is Amazing! (Always light and butter with filling that is sweet but not overly sweet) I ordered a 2nd cake for my coworkers to taste and know Carousel cakes has 7 new fans for life read more

Carousel Cakes - Blue Velvet Birthday Cake - Bakeries Near Me - Nanuet, New York

We ordered a Blue & Red Velvet cake for our kids graduation and birthdays. Both were beautiful and delicious. I'd never heard of blue velvet before (vanilla cake based instead of the chocolate based red velvet), and I have to say... it's my new favorite cake! read more

Carousel Cakes - Blue Velvet Cake - Bakeries Near Me - Nanuet, New York

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Poor customer service skills! Loved the cupcakes but I will not be visiting again. A little hello and unbothered look can go long ways.

The carrot cake that was shipped to our house 24 hours ago is gone. Let that be a testament to the tastiness of Carousel Cakes!

My review is primarily on customer service after they made not one, but two mistakes. We have ordered pies as part of fundraisers with a favorite being pumpkin cheesecake pie during the last few years. This year the fundraiser didn't happen, instead my sister drilove to Nanuet and purchased the pies in person. The pecan pie was amazing! The pumpkin cheesecake, was not received instead being a terrible pumpkin pie. As the pie accompanied us to Thanksgiving dinner, NO ONE ATE IT! I called Friday and was told this happened a lot! I could bring the wrong pie and pick another up was their answer!! Friday, my sister was at dinner, no pumpkin cheesecake!!! WTH! I expect a business to make good, offer something, say they are sorry...NOTHING. read more

The cakes are and I'm sure will continue to be amazing!! The staff at the front counter though?! OBNOXIOUS to say the least. I have yet to have one experience where I've felt welcome, or properly taken care of. I genuinely thank the gentleman who was standing there when the woman at the retrieve area immediately said no to a cake I inquired about. He went back himself and came right back with it. read more