Hired them to do some pergo type flooring. Before hiring them I told them several times my floor…read morewasn't level and the only reason I wasn't doing it myself and was hiring them was because the floor needed to be leveled first. The said they could do it, and we agreed on a fee for leveling the floor. Great. But then they didn't level the floor. The installer said it wasn't necessary when I came home and he was 3/4 done with the floor. When I complained about the final result, they didn't offer to take up the flooring and level it to make it right. They did remove the charge for leveling the floor but otherwise charged us full price for the install. 6 years later and our floor has been awful ever since Day 1 and I still hate how bouncy it is in many spots and its now starting to pull apart. I already need to pay for a new floor when should have lasted 15 years or more. I will say everyone we spoke with was kind and never rude, even if they didn't offer to make it right.

Buyer beware! Why can't we give zero stars? I had never been to an AJ Rose before and was…read morerecommended by a neighbor. Upon entering the store they seemed pretty helpful although the man Who 'helped' me was pretty ripe. I could smell him through my mask which wasn't a good sign. That aside we discussed what I was looking for, he walked around with a calculator and gave me an estimate but made no effort to write down what I had wanted. Apparently that's the customers job and then when I called to get a final price I was scolded and told that they wouldn't help me because I questioned the actual quote that was sent to me. Don't call the owner A.J. or the manager they clearly don't care nor do they want to discuss what my questions were. The store didn't have AC. It was hot. The management was lackadaisical and they clearly don't need your business!

Great service. Very accommodating! Would highly recommend. Great working with a local business!read more

I scored a great deal on a remnant to use as an area rug for under my kitchen table. They have a…read moregreat selection. I plan to return for my stairs/hallway runners.

We needed carpeting for our living room. I stopped into their store and they had a nice selection…read more They let you take samples home that you'd like to think about and see what they look like in the different lighting in the room. Ordered the one we decided on. When the carpet was in, she had to order it, they installed it within 3 days. And the guy did a great job. Very happy with what we received. Very easy company to deal with

We needed to get new carpeting installed in our master bedroom and looked around at several places,…read morebut ended up going with Esposito because of the end to end service. Lisa was so helpful in guiding our carpet choice (and they had toys for our 1.5 YO in the store so we could actually shop!), her husband Mark came out to measure, and Esposito actually did the install (as opposed to contracting it out). We love our new carpet and are very happy with our experience!

Rehan and his team were great to work with for installation of 3 carpet stair runners at our place;…read morewe paid a little extra for NY-style defined look and feel like it was worth it. The whole process from start to finish was a matter of weeks and everyone was so prompt and reliable. Even if there are cheaper options out there on thumbtack, we are glad we went with this full-service company because they brought carpet samples, ordered carpet, did cutting and installing, we didn't have to left a finger!

We had a great experience with stair runner installation by Rehan and his team. After I contacted…read morehim he got back to me promptly and came out within a couple days for an in home consult complete with samples to choose from. He kept me updated on the arrival of our carpet and came to install it within 1-2 days of its arrival at his shop. The installation was quick and looks beautiful. We would highly recommend this company to others.

I found this place because I really believe in supporting small businesses instead of the big box…read morestores. I needed new carpet for the family room and 2 sets of stairs. The place was little hard for me to find because it was inside a building complex. It was not a standalone store. Once inside, the place was much bigger than I anticipated, and it had tons of carpet of samples. Rather than browsing through the carpets, I told Ellie the salesperson what I wanted. She immediately showed me carpet samples that were spot on. I took home 3 samples to see them in my home, and Ellie came over later that day to measure. I purchased the wool carpet the same day. It couldn't have been faster or easier. Carpet installation was supposed to take two days. At the last minute, we decided to move the furniture before the installers got here at 10:00-10:00 am so that they could finish in time. Tony and Ron got to my house at 9:00 am, which was great. The earlier the better. They had pre-cut the stair runners at the shop, so that made installation much faster. Tony sewed the binding on the stair runners right on site, which is a huge time saver. They did a terrific job seaming the carpet across 26' in my family room. It was put in smooth and tight. Just perfect. The job was supposed to take two days, but since they were ahead of schedule (because there was no furniture to move), they elected to work until after 7:00 pm. I got all the carpet installed in one day instead of two. No one ever works that. All my other contractors start looking at their watches at 3:00 or 4:00 pm. The guys were very friendly, clean, fast, and SKILLED. I would absolutely go with this company again. Everyone was on the ball, and knew how to do their jobs. My husband and I are really happy with the service, selection, and final result. I bought 475 sq ft of pure wool carpet for a final installed price $5367. Worth every penny. You get what you pay for. The house looks great.

We had Custom Floors Design come in to our downtown Boston space and install about 3000 square feet…read moreof carpet. The old carpet was beyond hard to get up. The glue was harder than cement and it caused a lot of problems when they were removing it. I had given them a tight window to do the install and Jermie and his crew worked tirelessly to make sure they removed it properly, created a nice surface to lay the new carpet, and got the new carpet installed in time. I'm not sure how many other companies would have put forth the extra effort he did. They did such an amazing job for my company that I had them come and carpet the entire second floor of my home and install bamboo flooring in my home office. In short, I would not hesitate to recommend them to anyone and will use them for all my future flooring needs!

I have used Carpet Liquidators, Danvers, MA. 3 occasions for 2 different houses. First after…read moresnowstorm leaving me with ice dams and water that ruined wall-to- wall carpeting in living /dining rooms and family room. The team, led by Fabio, came in, ripped up carpeting, moved all furniture ( extra cost), installed LVP flooring. The team made whole process from carpet removal, to installation, to clean up efficient with wonderful results. The flooring looked great! Eight years later, in new house. Back to Carpet Liquidators. More carpeting removed: 2 bedrooms, hallway , stairs ( as you can tell not a big fan of carpet). LVP installed with another great job right down to the trim work. Gina, front desk representative, spent time with me picking out stair runner and flooring. While they were here, consulted with Fabio and added on 2 bathroom floors. No problem, no extra wait time. Again, the team members were professional. Next project, 2025, back to Carpet Liquidators. Very small deck off of patio doors leading to backyard. The team came in, ripped off small deck and built 19x10 walk-out deck with white vinyl railings and 2 flower boxes by the stairs. This team worked in the rain and 90 degree heat. I love how it came out, use it daily, and have received multiple compliments. From Gina, front desk representative, to Fabio, lead crew member, this team is great: professional, courteous, respectful of your home, hard-working. I would highly recommend them as I have used this company 3 times now and have been very, very happy with all results. Jackie P.

We manage a rental apartment and at the last minute, in between renters, we decided to replace the…read morecarpet. It was the Saturday of memorial weekend and we were hoping to have a carpet installed in the apartment and have it rented by June 1. We were greeted by Jenn (name?) who directed us to an entire warehouse full of carpets they had in stock. We found one we liked for an affordable price and it was installed two days later on Memorial Day. Her installer Carlos did a great job and was very easy to work with. We couldn't be any happier with the price or the service! I would strongly recommend Carpet Liquidators when looking for your next carpet!

We bought a home that was half carpeted- the carpets were 25 years old, former owner had dogs, and…read morethe carpets were beat. We went to see Dan at Wholesale - great experience! Professional, efficient, VERY fair pricing and quick install that was done perfectly. If you need carpet? Dan is your man! Highly recommend!

I just wanted to follow up after the installation on Friday and give you and the team a huge THANK…read moreYOU! The carpet looks so beautiful, we all love it! The quality and feel of the carpet is wonderful and the finished details are really excellent. Thanks for all the care and attention to detail.

When purchasing a home, there is usually something you want to update; the floors in our new…read moretownhouse desperately need a facelift. By word of mouth, Pelletier Rug Co was suggested in numerous inquiries. Jerri was a gem to work with. From the in-store consult to the time she took to see the place and measure and, finally, the scheduling and ordering of the work. It was a pleasure working with her. As you can see it is stunningly beautiful. We chose vinyl planks for the main floor and basement and updated carpets on the main bedroom floor. Sorry, no pictures of that, but I promise it is very nice. Even the "seam" is not noticeable in the primary bedroom. I highly recommend this team!!

I started out buying remnants and always look at the high end rugs while I am there. About 85 % of…read moremy 7 room home has Pelletier carpeting in them. I love their runners and back of the store sale carpets. Always personable and help me carry out my purchases. You can buy carpeting anywhere but the prices at Pelletier are always lower and their markdowns are amazing. It is a bit of a drive for me but it is always exciting to see what's new in the store.

A couple years go we used Bradfords for a carpet installation. This time we needed hardwood…read moreinstalled in a new home office. We had such a wonderful experience previously and hoped we would be as lucky the second time around. The floors came out absolutely perfect! They helped choose the best flooring based on the look we were after. Ultimately, we choose a new type of flooring that is waterproof and scratch proof and looks like real hardwood. The only downside is, now I wish we had that throughout the entire house because our dog's nails have done a real number on the original house floors and water stains in the kitchen. Alas, that larger project will have to be for another day when the penny jar is full. The installers worked quickly and flawlessly and were very helpful with the best options on how to blend the new floor with the floor that is in the rest of the home at the doorway for a seamless transition. We are perfectionists and are never thrilled to have to delegate home work to strangers, but thankfully we've found a company we trust with our floors. Highly recommend them and will let you know if we use them again in the future.

My wife and I contracted Bradford to install a new tile floor. Their workers had nothing in common…read morewith the painting out who did marvelous work . If anyone is in the market for a new floor it might be best to patronize the superstores in Danvers. They always call and ask how the workers performed. Pam was our sales director and it didn't seem to be disturbed about the awful condition of our place. Stan is a direct representative of sorts and I had complained about tiles not installed properly. He agreed because in one section I felt I was walking on a trampoline. When I didn't hear from Stan for a few weeks , we returned to the Bradford store on Newbury street only to find out he didn't remember me. That was our last interaction with Bradford. My wife was very upset; she saved up thousands. We only wanted to make things easier for our daughter (trustee) to sell our place when we are no more. James Dennehy