We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

This has been one of the most pleasant experiences working with Matt and Karen of Floor Coverings…read moreInternational. They are thorough and meticulous with details - which means a lot to me. I had my second floor carpet replaced with the same vinyl flooring on the first floor. They were able to match the flooring for a cohesive look and it turned out great. Highly recommend!

They did a great job from start to finish. They were on time professional and went above and beyond…read moreto help me with my flooring needs. I will use them again.

We requested an estimate and Xavier was prompt & explained things extremely well. Their estimate…read morewas extremely fair and when Joe and his team arrived to install they were prompt, meticulous and clearly experienced. They also went above & beyond in helping us move some heavier items back in place. We couldn't be more pleased with our choice to use Strictly Carpet & Flooring. Mike K

They arrived on time, were considerate when moving my furniture, & did an incredible job! Joe went…read moreabove & beyond by filling a 1/2" gap between the slab & foundation with insulating foam! The 3 guys worked incredibly hard & really were outstanding. I highly recommend!

I would highly recommend Mr. Carpet to anyone needing carpet or wood floors…read more Bob the salesman made multiple trips to show samples without high pressuring us to make a decision. Carlos and his crew did the installation professionally and efficiently. They went above and beyond repairing transition molding and a railing without being asked. Carlos and his crew moved furniture to other locations in the house without complaining. The entire process was easy and seamless thanks to the people at Mr. Carpet. I usually don't write reviews but they did such a great job I had to give them 5 stars.

Easy process, fast scheduling. Installers did a great job. If I had to do it again I would have…read moreasked about/made plans on securing some of the floor to reduce squeaks. Price was decent. Overall we were very satisfied.

Fair, friendly, reliable service from a great carpet contractor. Mike was outstanding. I am selling…read moremy house and needed to replace walk-in closet carpet with bad shoe polish stains. Mike was able to patch three different pieces of remnant carpet together to cover floor and make it look like nothing ever happened. 24 Years of carpet experience proved that the professionals with Carpet Direct really are good !!

We recently used Carpets Direct for our upstairs flooring in our house and they were excellent. We…read morelooked at many other companies for quotes who some were a disaster. One in particular gave the whole make a decision now pitch which really turned us off. Dave was the last person we saw and by far the most knowledgeable. He answered all our questions and had many samples to choose from. Dave communicated price to us right away and allowed us a few days to make a decision. We decided to move forward with Carpets Direct and are so happy with the finished result. Mike did a great job installing our carpet and even came back on NYE to complete. They even took our old carpet into our basement crawl space for us to use which was great! After they were finished Dave checked in to make sure we were happy with the result which we were. Overall, this is a great business and one worth requesting a quote from.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

Responsive & reasonable. guided us through the proper procedure for repairing basement wall-to-wall…read morecarpeting, padding and tack strips damaged in an area from a leaky dehumidifier. We were nervous to move 2 unwieldy and ridiculously heavy pieces of exercise equipment but he let us borrow his magic carpet sliders which made moving stuff out of the way a breeze. He was punctual, honest and responsive and knowledgeable. A+ work at a fair price.

We needed carpet in three rooms re-stretched before we could list. I called Anthony and he came by…read morethat same day, took a look and gave me a quote. He said is calendar was completely booked and wouldn't be able to get the job done for a few weeks. I was bummed b/c I like to give my business to small business owners as much as I can but we needed it done sooner. He told me to call him the next day and he'd let me know which day THAT WEEK he could the job. He squeezed us in and I was beyond grateful! Anthony did a fantastic job. He's an honest, hard working family man - qualities I value and appreciate. I'd call him again and recommend him to anyone!!

Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

Adrian did a great job on our carpet installation . Prices were very reasonable and very easy to…read morework with.

I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

I'm a detail-oriented (okay, picky) homeowner, so choosing the right flooring company was a big…read moredeal for me--especially because I was working with a very tight deadline. Creative Floors not only met my expectations... they completely surpassed them. The entire process was unbelievably easy. Ordering was straightforward, pricing was transparent, and Johnny wasted no time getting my condo measured. Their responsiveness alone sets them apart--every question I had was answered quickly, and the scheduling was handled like clockwork. When installation day came, Jose and the rest of the team were fantastic. Professional, efficient, respectful of my space, and clearly skilled at what they do. They got everything done within my narrow timeline without cutting corners, and the finished floors look phenomenal. If you want beautiful flooring, stress-free service, and a team that genuinely delivers on their promises, look no further. Huge thanks to Johnny, Jose, and the entire Creative Floors crew for making this project so smooth and successful. I couldn't be happier with the results.